The Future of Data Insights Making Business Smarter
Stories from the River
Watch full episode: In this spotlight of episode 357, Charlie Malouf and Lee Vang dive into how asking deeper questions about data use leads to more actionable insights and drives a culture of learning within the organization. They discuss how data from business intelligence isn’t just about collecting numbers; it’s about transforming those figures into strategies for improvement. They emphasize the importance of using data to identify coaching opportunities and pinpoint successes or areas for growth, fostering a smarter, more adaptive organization where Memory Makers continually...
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Balancing Data Security and Accessibility in Today’s Digital World
Stories from the River
Watch the full episode: In this spotlight of episode 357, Charlie Malouf and Lee Vang talk about the importance of leveraging large language models to explore the massive trove of organizational data, delving into overlooked areas for new insights. They emphasize the critical need to maintain data integrity and discuss strategies for protecting sensitive information. This includes adopting a "fortress security mindset"—traditionally used in network or infrastructure security—and applying it to data management. The discussion also highlights challenges such as determining the...
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How Business Intelligence Became Fundamental at Broad River | Stories from the River #357
Stories from the River
Watch on YouTube: Clarity, resilience, and a commitment to building the right systems can transform how an organization operates and grows. In this episode of Stories from the River, Charlie Malouf welcomes Lee Vang, Senior Business Intelligence Developer, to reflect on his journey at Broad River Retail and the pivotal role he played in rebuilding the company’s business intelligence foundation. Joining during a time of significant transition, Lee shares how he stepped into a near non-existent BI environment and took on the challenge of creating the infrastructure needed to support...
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What Sets Broad River Retail Apart
Stories from the River
Watch the full episode: In this spotlight of 356, Bo Pennebaker takes a moment before concluding to express heartfelt gratitude and admiration for the Charlie Malouf and the Broad River organization. Drawing on personal experience from working with a variety of retailers over the years, Bo highlights the unique culture and purpose-driven spirit that sets Broad River apart. He emphasizes the significance of not just achieving impressive results and metrics, but also the remarkable way in which these outcomes are accomplished. He describes the organization’s culture as authentic...
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Inside Ashley's Biggest Product Launch Ever
Stories from the River
Watch the full episode: In this spotlihg episode of 356, Charlie Malouf and Bo Pennebaker highlight the historic launch of the Ashley Luxe Collection, described as the largest launch in Ashley’s history. Bo shares insights on the significance of this new offering, which is exclusive to Ashley stores. Unlike past product rollouts that primarily targeted internal markets and existing customers, this launch represents a new level of ambition, including eye-catching digital billboards in Times Square and robust social media engagement. Visit for more episodes. Broad...
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Inside Ashley’s Next Chapter with Bo Pennebaker | Stories from the River #356
Stories from the River
Watch on Youtube: Charlie Malouf welcomes Bo Pennebaker, EVP, Licensee Operations of Ashley Global Retail, for a conversation rooted in shared history, industry experience, and a passion for retail. In this episode of Stories from the River, Charlie and Bo reflect on their Mississippi roots, long-standing friendship, and the career paths that shaped Bo’s journey—from manufacturer’s rep to retail owner, and now to executive leadership within Ashley’s global network. They discuss the evolution of his role following the sale of his business, including his work with DSG and his...
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Expanding Across Regions While Investing in People
Stories from the River
Watch the full episode: In this spotlight from episode 355, Charlie Malouf and Manny Rodrigues highlight the company’s ambitious growth across multiple regions while reinforcing their core focus on people, process, and purpose. They discuss recent expansions, including grand openings for Project Cascade in Spokane and Moscow, and a forthcoming location in South Portland, Maine under Project Acadia. Visit for more episodes. Broad River Retail brought this show to you. Visit Follow us on LinkedIn:
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Why We Love the New 7.0 Ashley Store Design
Stories from the River
Watch the full episode: In this spotlight from episode 355, Charlie Malouf and Manny Rodrigues discuss the exciting developments surrounding a new Ashley store location in Statesville. The space will become a 7.0 Ashley showroom, reflecting the company’s latest design and renovation standards. Charlie highlights the store's connection to Charlotte, emphasizing ongoing growth and recent upgrades in Mooresville, Hickory, and Salisbury—all now 7.0 stores. Visit for more episodes. Broad River Retail brought this show to you. Visit Follow us on LinkedIn:...
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Broad River Retail Unveils New Ashley Store | Stories from the River #355
Stories from the River
Watch on YouTube: Growth, intentional investment, and a people-first mindset continue to fuel Broad River's expansion. In this episode of Stories from the River, Charlie Malouf and Manny Rodrigues share the news of Broad River Retail’s expansion into Statesville, North Carolina with a new Ashley Store. They explore the importance of this market, highlighting its strategic location at the intersection of I-77 and I-40. They also discuss its connection to the Greater Charlotte area, as well as the thoughtful approach behind entering and strengthening existing markets. The conversation...
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Why Great Leaders Focus on People First
Stories from the River
Watch the full episode here: In this spotlight from episode 354 of Stories from the River, Charlie Malouf sits down with Brian Fuller to explore what it takes to build a reputation for leadership and consistent success. Known as a go-to resource for peers across the business, Brian shares why so many sales managers and HFCs seek his guidance—and what truly makes the difference. The conversation highlights the importance of creating an environment where Memory Makers feel confident, supported, and passionate about their work. Brian emphasizes that when people genuinely love what they...
info_outlineWatch the full episode: https://youtu.be/JMWamVoY-FY
In this spotlihg episode of 356, Charlie Malouf and Bo Pennebaker highlight the historic launch of the Ashley Luxe Collection, described as the largest launch in Ashley’s history. Bo shares insights on the significance of this new offering, which is exclusive to Ashley stores. Unlike past product rollouts that primarily targeted internal markets and existing customers, this launch represents a new level of ambition, including eye-catching digital billboards in Times Square and robust social media engagement.
Visit https://www.storiesfromtheriver.com for more episodes.
Broad River Retail brought this show to you. Visit https://BroadRiverRetail.com
Follow us on LinkedIn: https://www.linkedin.com/company/broad-river-retail