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Fraud: Not Going Away with Steve Lenderman

Easy Prey

Release Date: 07/31/2024

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Ransomware isn’t a lone hacker in a hoodie. It’s an entire criminal industry complete with developers, brokers, and money launderers working together like a dark tech startup. And while these groups constantly evolve, so do the tools and partnerships aimed at stopping them before they strike.  My guest today is Cynthia Kaiser, former Deputy Assistant Director of the FBI’s Cyber Division and now the Head of the Ransomware Research Center at Halcyon. After two decades investigating global cyber threats and briefing top government leaders, she’s now focused on prevention and building...

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Criminals are always adapting. Whether it’s copper wiring stripped from job sites or porch pirates grabbing deliveries in broad daylight, they keep finding new ways to take what isn’t theirs. But maybe prevention isn’t about harsher punishment or more cameras. Maybe it’s about smarter design and understanding what drives people to steal in the first place. My guest today is Dr. Ben Stickle, a professor of criminal justice at Middle Tennessee State University and one of the country’s top researchers on property crime. Before entering academia, he worked in law enforcement, which gives...

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Fraud usually gets talked about in numbers like how much money was stolen, how many people were affected, how many cases got filed. But behind every one of those numbers is a person who’s been blindsided, manipulated, or left trying to rebuild trust in others and in themselves. This episode shifts the focus back to those human stories and the fight to protect them. My guest, Freddie Massimi, has spent more than a decade helping scam victims find both financial and emotional recovery, bringing empathy and understanding to a field that too often feels cold and procedural. As a certified...

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You think you’d never fall for a scam until you meet someone like Kitboga. He’s a software engineer who’s turned his curiosity about online fraud into a full-time mission to outsmart scammers and protect the people they target. His YouTube channel, The Kitboga Show, has millions of followers and nearly a billion views, thanks to his mix of humor, empathy, and clever ways of exposing how scams really work. In our conversation, Kit opens up about how this all started, what it’s really like to spend hours pretending to be a scam victim, and how organized crime has turned fraud into a...

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Everywhere you turn, someone’s trying to fake something like an image, a voice, or even an entire identity. With AI tools now in almost anyone’s hands, it takes minutes, not days, to create a convincing fake. That’s changed the game for both sides. The fraudsters have new weapons, and the rest of us are scrambling to keep up. The real question now isn’t just how to stop scams, but how to know who or what to trust online. My guest today, Bala Kumar, spends his days on the front lines of that battle. He’s the Chief Product and Technology Officer at Jumio, a company working to make...

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Kids spend more time online than ever, and for the most part it feels normal. They’re gaming, watching videos, and chatting with friends. But hidden in those same spaces are adults who know how to pose as kids, build trust, and push conversations into dangerous territory. Parents might think it couldn’t happen to their child, yet detectives see how quickly an “innocent” interaction can turn into grooming or extortion. That’s the world Detective Seth Cockerham works in every day. He’s been in law enforcement in Texas for close to a decade, and the last few years have been dedicated...

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Some people are willing to hand over their identities for cash, while organized fraudsters are lining up to buy them. What used to be a matter of stolen credit cards has turned into a global marketplace where personal details fuel large-scale fraud. Now with AI, automation, and deepfakes making impersonation easier than ever, it’s becoming much more difficult to protect identities.  To understand how we got here and what can be done, I spoke with Ofer Friedman, Chief Business Development Officer at AU10TIX. Ofer has spent more than 15 years in the identity verification and compliance...

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Technology is moving faster than our ability to process its impact, forcing us to question trust, motivation, and the value of our time. Few people have had a closer view of those shifts than Esther Dyson. With a background in economics from Harvard, Esther built a career as a journalist, author, commentator, investor, and philanthropist, with a unique ability to spot patterns across industries and challenge assumptions before they become mainstream. She is the executive founder of Wellville, a ten-year nonprofit project dedicated to improving equitable well-being in communities across the...

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Cybercrime continues to evolve in sophistication and scale, with attackers running their operations much like businesses. From ransomware gangs with customer support desks to AI-generated phishing campaigns that erase traditional red flags, scams are becoming harder to detect and stop. In this episode, David Bittner, host of the CyberWire Daily Podcast, shares his perspective on the changing landscape of fraud and cyberattacks. Drawing on his background in media, theater, and podcasting, as well as years of reporting on security issues, he explains how both criminals and defenders are using...

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Cybercriminals are accelerating their attacks in ways that weren’t possible a few years ago. Artificial intelligence is giving them the ability to spin up phishing campaigns, voice clones, and deepfakes in minutes instead of days. As a result, the gap between what’s genuine and what’s fake is closing fast, making it harder for both individuals and organizations to defend themselves. I’m thrilled to welcome Brett Winterford, Vice President of Okta Threat Intelligence. Brett has had a front row seat to these changes. His team analyzes identity-based attacks and delivers insights to help...

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More Episodes

Synthetic IDs can be used to open fake accounts, but without a person to file the fraud claim, how should companies deal with this type of deceit? There is no crime where someone doesn’t need to pay for the loss. Either way, the loss is passed on to the consumers in some way or another. 

Today’s guest is Steve Lenderman. Steve is currently the Head of Fraud Solutions North America at Quantexa and has over 25 years of experience in financial crimes investigation. His previous roles include being the Senior Vice President of Fraud Prevention Investigations at Bank Mobile Technology, the Director of Strategic Fraud Prevention at ADP, and the Fraud Operations Lead for PayPal Business Loans. He is a certified fraud examiner and actively contributes to the anti-fraud community.

Show Notes:

  • [1:07] - Steve shares his background and what his current role is at Quantexa.
  • [4:04] - For those who are interested in a career path in cybersecurity or fraud, Steve has some tips.
  • [6:07] - What is synthetic identity? Steve describes what it is and why we should be concerned about them.
  • [8:59] - Although still mostly built around financial data, synthetic IDs have also morphed into other nefarious uses.
  • [10:56] - All fraud in general is underreported, but synthetic IDs are extremely underreported, so data is not accurate, although still very high.
  • [12:37] - Synthetic IDs can be used to open a credit card and then after several purchases, fraudsters leave the card open and unpaid.
  • [14:21] - Some think that synthetic IDs and fake accounts are victimless.
  • [18:59] - To understand how fraud works, Steve had to create synthetic IDs.
  • [22:15] - Over the years, it has gotten even easier to do, which is alarming.
  • [25:13] - Credit repair using a CPN is illegal fraud using synthetic IDs.
  • [26:40] - Synthetics are all built around data and the ease of collecting data in the last few years has increased the ease of creating them.
  • [27:57] - Criminals have learned that they can use synthetic IDs in more ways and in more industries.
  • [31:04] - Small businesses are particularly easy targets for synthetic ID use.
  • [33:16] - It is possible for synthetic IDs to also be used to create a new business.
  • [34:53] - Technology has also made it possible for a deep fake to be created to match a synthetic ID.
  • [36:49] - A lot of synthetic IDs are created with unused credit.

Thanks for joining us on Easy Prey. Be sure to subscribe to our podcast on iTunes and leave a nice review. 

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