29 - The Secret Sauce to Accountability and Collaboration in Problem-Solving
Lucky 13 - All Things People AND Profit
Release Date: 04/01/2025
Lucky 13 - All Things People AND Profit
In this episode, hosts Mike Lantz and Josh Hauser broadcast from their new studio at Launch Fishers, sharing personal stories before diving into the importance of leadership teams in business. They explain how a strong leadership team can significantly boost a company’s valuation, especially when preparing for sale. The hosts introduce the first steps of a seven-step talent planning process: aligning future organizational charts with company vision and identifying pivotal roles. Emphasizing people as strategic investments, they encourage business owners to proactively develop talent and...
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In this episode of the Lucky 13 podcast, hosts Mike Lantz and Josh Hauser discuss IU football before welcoming guest Ben Carnes, a former football coach, mental trainer, and entrepreneur. Ben shares practical mental training techniques, such as the "focus cycle" and "four boxes" framework, to help entrepreneurs manage overwhelm, build confidence, and confront challenges. The conversation highlights the importance of honest self-assessment, combating negative self-talk, and celebrating progress. Listeners are encouraged to apply these mental strategies in both sports and business to...
info_outlineLucky 13 - All Things People AND Profit
In this episode of the Lucky 13 Podcast, hosts Mike Lantz and Josh Hauser talk with guest Ben Carnes about the vital role of mental training in sports and business. Ben shares his journey from coaching football players to helping entrepreneurs, introducing practical tools like the "focus cycle" for managing stress and improving performance. The discussion covers breathing techniques, positive affirmations, and focus management, emphasizing resilience and the universal value of mental skills. Listeners are encouraged to apply these strategies to overcome setbacks and achieve success in any...
info_outlineLucky 13 - All Things People AND Profit
In this episode of the Lucky 13 Podcast, hosts Mike Lantz and Josh Hauser discuss the vital role of data in business success. They share personal stories, including family updates and an upcoming wedding, to highlight the importance of relationships. The conversation centers on how accurate data enables better control, profit management, and employee accountability. They emphasize adopting a “profit first” mindset and using key metrics to drive decisions. The episode concludes by stressing that while profit is essential, balancing it with care for people is crucial for sustainable growth....
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In this episode of the Lucky 13 podcast, Mike Lantz and Josh Hauser discuss the importance of intentional time management and work-life balance. They reflect on a recent Pacers vs. Knicks game before introducing the "eight by eight by eight" framework for dividing time between work, sleep, and personal life. Sharing personal stories and practical tips, they encourage listeners to audit their schedules, prioritize commitments, and use tools to track time. Emphasizing flexibility and purpose, they inspire the audience to make conscious choices that align with their values and lead to a more...
info_outlineLucky 13 - All Things People AND Profit
In this episode of the Lucky 13 podcast, hosts Mike Lantz and Josh Hauser share personal stories about family milestones, summer travel, and the challenges entrepreneurs face during seasonal transitions. They discuss the importance of intentional planning, maintaining discipline, and achieving balance through the "eight by eight by eight" rule—dedicating equal time to work, sleep, and personal well-being. Emphasizing relationships, self-care, and purposeful living, Mike and Josh offer practical advice for navigating busy summer months while staying focused on both business and personal...
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In this episode of the Lucky 13 podcast, hosts Mike Lantz and Josh Hauser explore the latest trends in employee engagement, referencing Gallup’s Q12 survey and recent research on workplace culture. They discuss the decline in engagement, the impact of mid-level management, and why employees leave—highlighting issues like poor leadership, lack of meaningful work, and toxic culture. The hosts emphasize the importance of trust, recognition, flexibility, and value alignment, offering practical insights for leaders seeking to improve retention and create a more positive, engaged workplace....
info_outlineLucky 13 - All Things People AND Profit
In this episode of the "Lucky 13" podcast, Josh Hauser and Mike Lantz discuss the critical issue of declining employee engagement in the U.S., referencing a recent Gallup report. They explore the Gallup Q12 survey, which measures engagement through 12 questions, and emphasize the pivotal role of middle management in fostering a positive work environment. Key strategies for enhancing engagement include empowering managers, integrating engagement into daily operations, aligning efforts with organizational goals, providing development opportunities, and fostering a culture of recognition....
info_outlineLucky 13 - All Things People AND Profit
In this episode of the Lucky 13 podcast, co-hosts Josh Hauser and Mike Lantz discuss the critical topic of employee engagement, drawing insights from Gallup's 2024 engagement report. They highlight the alarming decline in global and U.S. engagement scores and the significant financial impact of disengagement on productivity and turnover costs. The conversation emphasizes the importance of a robust company culture and effective management practices in retaining engaged employees. They also introduce Gallup's Q12 questions, designed to measure employee engagement, and stress the need for...
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In this episode of the Lucky 13 podcast, hosts Mike Lantz and Josh Hauser discuss the importance of setting boundaries and the power of saying "no" in both personal and professional contexts. They explore how societal pressures often lead to overcommitment and burnout. The hosts share practical strategies for effectively communicating "no," such as using "I" statements and practicing empathy. They emphasize the significance of knowing one's priorities and practicing self-care to avoid capacity issues. Through personal anecdotes, they highlight the benefits of prioritizing one's well-being and...
info_outlineIn this episode of the "Lucky 13 Podcast," hosts Mike Lantz and Josh Hauser delve into problem-solving within organizations using the IDS (Identify, Discuss, Solve) methodology. They emphasize the need to address recurring issues, foster accountability, and ensure effective communication among team members. Key takeaways include the importance of taking immediate action, defining clear outcomes, managing short-term and long-term issues, and the critical role of leadership in guiding discussions. The hosts provide practical advice on identifying and prioritizing issues that impact people, processes, and profits, encouraging a culture of open dialogue and collaboration for sustainable solutions.
Introduction and Hosts (00:00:08)
Mike Lance introduces the podcast and his co-host, Josh Hauser.
Business Owners Roundtable Anecdote (00:00:32)
Mike shares an anecdote about a recurring issue faced by a business owner.
Recurring Issues in Business (00:01:13)
Discussion on the persistence of unresolved issues in businesses and the importance of accountability.
Introduction to IDS Methodology (00:02:07)
Josh explains the IDS (Identify, Discuss, Solve) methodology for addressing business problems.
Importance of L10 Meetings (00:02:34)
Mike emphasizes the structure of L10 meetings and their focus on solving important issues.
Defining Issues (00:02:53)
Josh discusses how to identify and define issues within a team or organization.
The Three P's (00:03:26)
Josh introduces the concept of focusing on People, Process, and Profit when identifying issues.
Accountability in Problem Solving (00:05:10)
Discussion on determining accountability for issues raised in meetings.
Types of Issues (00:06:30)
Josh outlines three types of issues: feedback, information, and problems to solve.
Pain Points in Problem Solving (00:08:35)
Josh stresses the importance of identifying pain points when discussing issues.
Avoidance of Issues (00:11:33)
Josh highlights avoidance as a common issue in leadership teams and its impact on problem-solving.
Collaboration for Solutions (00:12:21)
Discussion on the need for collaboration between departments to resolve issues effectively.
Curiosity in Discussions (00:14:36)
Josh explains the importance of curiosity and focused discussions in the IDS process.
Effective Solving (00:14:48)
Josh concludes with how a good solve should result in actionable to-dos within a specified timeframe.
First Domino in Action (00:14:59)
Discusses the importance of identifying the first step in solving a business issue.
Understanding "I Got It" (00:15:24)
Highlights the need for clarity on what "done" means when assigning tasks.
Quarterly Rocks and Issue Management (00:16:00)
Explores how unresolved issues can accumulate over time, complicating goal achievement.
Compartmentalizing Conversations (00:17:10)
Emphasizes the importance of separating long-term and short-term issues for effective problem-solving.
Maturity in Problem-Solving (00:17:50)
Discusses the necessity of having the right mindset for addressing immediate versus future issues.
Resources for Integrators (00:18:39)
Provides suggestions for resources and individuals to follow for better problem-solving skills.
Skill Set vs. Will Set (00:19:39)
Contrasts the need for the will to identify issues with the skill to resolve them effectively.
Challenge for Leaders (00:20:16)
Encourages listeners to identify their biggest issues to facilitate strategic planning and solutions.