Lucky 13 - All Things People AND Profit
How about we embrace the power of the AND? People AND Profit! Entrepreneurs and business leaders often think they must pick one, either people or profits, but in today's business climate, you can't have one without the other. In fact, one drives the other. Let's embrace the power of the AND, People, AND Profit. The Lucky 13 Podcast, hosted by entrepreneurs and business veterans Mike Lantz and Josh Hauser, will address all things people and profit in today's business climate. If you believe your people are your greatest strategic advantage to succeed in your business, you have found your podcast.
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58 - From Origin Story to Core Focus: Crafting Your Business Identity
12/29/2025
58 - From Origin Story to Core Focus: Crafting Your Business Identity
In this Lucky 13 Podcast episode, Mike Lantz and Josh Hauser discuss the importance of “core focus” in business and personal development. They explore how a company’s origin story shapes its purpose, passion, and niche, emphasizing the need to revisit and clarify these elements regularly. Through personal anecdotes and practical examples, they highlight how a clear core focus guides decision-making, prevents distractions, and energizes teams. The conversation also touches on the value of discipline in saying no to misaligned opportunities and the role of both founders and employees in living out a shared purpose. Podcast Introduction and Banter (00:00:08) Hosts introduce themselves, joke about swag, and discuss the sponsor and event planning. Personal Update: Josh’s Daughter at Liberty University (00:01:16) Josh shares about his daughter’s hip surgery recovery and her experience at Liberty University. Holiday and New Year Reflections (00:02:34) Discussion about Christmas, the episode’s release timing, and looking ahead to 2026. Introducing Core Focus Topic (00:03:25) Mike introduces the concept of “core focus” and its challenges in business. Origin Story and Core Focus Questions (00:03:50) Josh explains the importance of a company’s origin story and three core questions to clarify core focus. Core Focus vs. Business Plan (00:04:49) Distinguishing between a company’s core focus and its business plan, using Mary Kay as an example.
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57 - Are You Expanding Your Business or Just Filling Space?
12/22/2025
57 - Are You Expanding Your Business or Just Filling Space?
In this episode of the Lucky 13 Podcast, hosts Josh Hauser and Mike Lantz share personal holiday traditions before diving into business insights. They discuss Parkinson’s Law, emphasizing how work expands to fill available time, and warn against unnecessary hiring and bureaucratic growth. The conversation highlights the pitfalls of focusing on trivial issues, accumulating organizational “junk,” and prioritizing appearances over substance. The hosts encourage leaders to set tighter deadlines, regularly eliminate inefficiencies, and foster honest self-reflection to build resilient, purpose-driven organizations. The episode closes with reflections on company culture, humility, and a lighthearted chat about classic sports movies. Holiday Anecdotes and Family Traditions (00:00:08) Hosts Josh and Mike share Christmas plans, themed dinners, and family stories, setting a festive, personal tone. Client Culture and Organizational Foundations (00:02:23) Discussion about a client’s strong company culture, family-like environment, and building organizational foundations. Sports, Leadership, and Culture Lessons (00:03:42) Reflections on a recent football game, leadership lessons, and the impact of culture and coaching on team success. Introduction to Parkinson’s Law (00:05:33) Explanation of Parkinson’s Law—work expands to fill the time allotted—and its relevance to meetings and deadlines. Capacity, Efficiency, and Bureaucratic Growth (00:06:38) How companies operate below capacity, risk of unnecessary hiring, and the tendency toward bureaucratic growth. Inverse Importance in Meetings (00:09:42) The concept that minor issues get more attention than major ones; illustrated with personal and business examples. Junk Expansion and Organizational Clutter (00:12:49) How physical and procedural clutter grows with organizations, and the importance of regular elimination and discipline. Organizational Decline and Return on Attention (00:15:35) How unchecked growth and misplaced focus lead to decline; the need for honest reflection and prioritizing substance over image. Reflection, Learning, and Movie Analogies (00:19:12) Encouragement to reflect, learn from experience, and apply lessons, with references to movies and Indiana sports films.
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56 - Mastering the Art of Employee Evaluation: Balancing Will Sets and Skill Sets for Team Success
12/08/2025
56 - Mastering the Art of Employee Evaluation: Balancing Will Sets and Skill Sets for Team Success
In this episode of the Lucky 13 Podcast, Mike Lantz and Josh Hauser dive into people management, work-life alignment, and employee evaluation, using the holiday season as a backdrop. They discuss how aligning personal and professional lives brings clarity, then explore evaluating employees through “will sets” (motivation) and “skill sets” (ability). The conversation covers managing low performers, re-engaging disengaged experts, developing high potentials, and coaching top talent. Sports analogies and real-life examples illustrate strategies for feedback, ownership, and recognition. Sponsored by Santa Claus and Twisted Sisters, the episode offers practical leadership insights for building high-performing teams. Holiday Traditions and Work-Life Alignment (00:00:08) Hosts Mike and Josh discuss Christmas traditions, family alignment, and parallels between personal and professional life during holidays. Fiddle Fart Fridays and Family Connection (00:02:12) Weekly tradition of matching outfits and spending quality time together during the holiday season. Core Values and Alignment in Family and Work (00:03:01) How clarity and alignment in family traditions can translate to business and work life. Sponsor Shoutout and Holiday Retail Life (00:03:28) Mention of Twisted Sisters retail store and the impact of holiday season on retail business. Employee Evaluation: Will Sets and Skill Sets (00:04:19) Introduction to evaluating employees based on motivation (will sets) and abilities (skill sets). Defining Will Sets and Skill Sets (00:05:32) Clarifying what "will sets" and "skill sets" mean in the context of employee performance. Quadrant Chart for Employee Evaluation (00:06:34) Explanation of using a quadrant chart to categorize employees by will and skill. Low Performers: Setting Standards and Limits (00:07:08) How to handle employees with low will and low skill, including setting clear standards and exit strategies. Disengaged Experts: High Skill, Low Will (00:10:17) Addressing employees with high skill but low motivation, and strategies to re-engage or exit them. Impact of Tolerating Low Performance (00:12:39) Consequences of keeping low performers and disengaged experts on the team. High Potentials: High Will, Low Skill (00:14:22) Approaches for developing eager employees who lack some skills, including coaching and small wins. Coaching and Permission to Develop (00:17:06) Importance of asking for permission to coach and providing consistent feedback to high potentials. Top Performers: High Will, High Skill (00:18:39) Strategies for managing top performers, including raising standards, stewardship, and two-way feedback. Recognizing and Rewarding Top Performers (00:22:11) The importance of recognition, incentives, and involving top performers in goal setting. Year-End Evaluation and Team Strategy (00:22:36) Encouragement to use the matrix for year-end evaluations and to strategize for team development. Closing Remarks and Sports Analogy (00:23:35) Final thoughts, sports analogies, and a lighthearted sign-off.
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55 - The Challenge of Balancing Leadership and Friendship in Business
12/01/2025
55 - The Challenge of Balancing Leadership and Friendship in Business
In this episode of the Lucky 13 Podcast, hosts Mike Lantz and Josh Hauser reconnect, sharing lighthearted banter about local food favorites before diving into a reflective business discussion. They emphasize the importance of honest year-end reviews, hiring the right people, and upholding core company values. The conversation explores balancing accountability and friendship, demanding excellence with compassion, and avoiding fear-based retention. Using personal stories and practical tools, Mike and Josh encourage leaders to foster team alignment, address issues early, and make data-driven decisions to drive organizational success in the coming year. Podcast Introduction & Wawa Memories (00:00:08) Mike and Josh reconnect, discuss Wawa, the Gobbler sandwich, and share local food stories. Sponsorship Jokes & Fitness Anecdotes (00:02:00) Hosts joke about potential sponsors, sauna suits, speaking gigs, and introversion after public speaking. Thorntons Pizza & Local Food Chat (00:03:45) Discussion about Thorntons gas station pizza, local food favorites, and brief Costco pizza mention. Transition to Business Reflection (00:04:30) Shifting from casual chat to business topics, reflecting on the fast year and personal growth. Guest Speaker & The Bravery Effect (00:04:57) Announcement of Jill Schulman as a future guest, her book, and the concept of taking a leap. Year-End Autopsy & Old vs. New Thinking (00:06:11) Encouragement to do a thorough year-end review, start/stop analysis, and old vs. new business mindsets. Hiring: Warm Bodies vs. Right People (00:07:28) Contrast between filling seats with anyone versus focusing on right people, right seats, and hiring discipline. Managing Around Weaknesses (00:09:17) Discussing the tendency to manage around personal and team weaknesses, and the need to delegate and elevate. Politics Over Performance (00:11:22) Exploring how loyalty and politics can overshadow performance, and the importance of core values in hiring and promotion. Friendship vs. Accountability (00:14:24) How personal relationships can hinder accountability, and why radical candor and truth-telling matter in leadership. Accepting "Good Enough" vs. Demanding Excellence (00:17:07) The dangers of settling for mediocrity and the need to set and uphold higher standards for performance. Building Roles to Fit Talent vs. Organizational Needs (00:19:07) Pitfalls of creating roles around existing people instead of organizational needs, and the importance of clear accountability. Fear-Based Retention & Single Points of Failure (00:20:47) Keeping employees out of fear of losing unique skills, and the risks of single points of failure in organizations. Subjective vs. Objective Evaluations (00:22:19) Moving from subjective, fear-based evaluations to data-driven, objective performance reviews. Compromising Culture for Performance (00:23:20) The cost of tolerating high performers who damage culture, and the need to prioritize values over numbers. Indefinite Patience vs. Timely Action (00:24:18) The problem of waiting too long to address issues, and the importance of prompt, disciplined feedback. Conclusion & Tools for Year-End Reflection (00:25:35) Encouragement to use structured tools for year-end reviews, emphasizing clarity, discipline, and continuous improvement.
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54 - Practical Best Strategies for Rapid Organizational Culture Transformation
10/27/2025
54 - Practical Best Strategies for Rapid Organizational Culture Transformation
In this episode of the Lucky 13 Podcast, hosts Josh Hauser and Mike Lantz explore the foundations of effective business leadership, using sports analogies from Indiana University athletics. They discuss building success through consistent effort, the importance of decisive commitment, and rapidly transforming organizational culture. The conversation highlights the need for clear vision, aligning the right people in the right roles, and mastering both leadership and management. Practical strategies like measurable KPIs and 90-day priorities are shared, emphasizing intentional teamwork and accountability as keys to long-term business success. Introduction & Brick by Brick Analogy (00:00:08) Hosts Josh and Mike introduce the podcast and discuss the "brick by brick" approach to building success. Sports Analogies & Changing Culture Quickly (00:01:34) Using IU sports, they discuss rapid organizational culture change and leadership impact. Decision-Making in Leadership (00:04:39) Emphasizes the importance of decisive leadership and committing fully to decisions. Clarifying and Casting Vision (00:06:59) Discusses the necessity of a clear, shared vision and aligning the team around it. Who Sets the Vision? (00:09:57) Explores whether founders or leadership teams should set organizational vision. Mastering Leadership, Management, and Accountability (00:10:39) Covers the need to master both leadership and management to hold people accountable. Right People, Right Seats (00:13:52) Stresses evaluating roles and ensuring people are in positions that fit their strengths. Building a Great Team & Culture (00:15:32) Focuses on intentional team-building, loyalty, and establishing a strong organizational culture. Knowing Your Numbers (00:17:58) Highlights the importance of tracking key metrics and ensuring everyone knows their numbers. Committing to 90-Day Priorities (00:19:50) Discusses breaking down goals into 90-day priorities and daily actions for long-term success.
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53 - Unlocking AI: Practical Steps for Small and Mid-Sized Businesses to Embrace Technology and Thrive
10/20/2025
53 - Unlocking AI: Practical Steps for Small and Mid-Sized Businesses to Embrace Technology and Thrive
In this Lucky 13 Podcast episode, hosts Mike Lantz and Josh Hauser interview Jason Beutler, CEO of Robosource. Jason shares his journey from studying computer science and AI to founding Robosource, which helps small and mid-sized businesses integrate AI into daily operations. They discuss Robosource’s Process Coach, a virtual AI assistant that streamlines tasks like sales proposals and sourcing, and emphasize AI as a supportive tool, not a job replacer. The conversation also covers challenges businesses face in adopting AI, the importance of business-driven strategies, and Robosource's recent partnership with The Tebow Group. Podcast Introduction and Guest Welcome (00:00:08) Hosts Mike Lantz and Josh Hauser introduce the Lucky 13 Podcast, welcome guest Jason Beutler, CEO of Robosource, and set the stage for an AI discussion. Personal Banter and Family Updates (00:00:26) Hosts share personal stories about their families, children’s achievements, and local sports teams. Jason Butler’s Background and Education (00:02:23) Jason discusses his education at Taylor University, early interest in animation, and transition to computer science and AI. Jason’s Family and Early Career (00:04:21) Jason shares about his family, his children’s education, and his initial career path after college. Founding and Evolution of Robo Sauce (00:05:42) Jason recounts starting his first company, lessons learned, getting an MBA, and founding Robosource. Transition from Custom Software to Product Focus (00:08:00) Jason explains the shift from custom software development to creating a scalable AI product for businesses. Identifying Business Process Patterns and Pivot (00:08:19) Jason describes recognizing common business process issues and the pivotal moment leading to a product-based approach. Product Vision: Process Coach Overview (00:10:19) Jason introduces Process Coach, an AI assistant designed to integrate with business tools and streamline daily operations. Use Cases: Private Jet Sourcing and Sales Automation (00:12:02) Jason provides real-world examples of Process Coach in action, including private jet sourcing and automating sales proposals. AI as a Thought Partner, Not a Job Replacer (00:15:03) Discussion on AI’s role in supporting, not replacing, human workers, and enhancing strategic work. Integration with Existing Business Tools (00:16:10) Jason explains how Process Coach connects with platforms like HubSpot, allowing seamless workflow integration. Barriers to AI Adoption for SMBs (00:18:15) Exploration of fears and challenges small and mid-sized businesses face when considering AI adoption. Overcoming Fear and Taking Action with AI (00:20:40) Jason shares strategies for helping businesses move past fear, focusing on solving real pain points with the right tools. Affordability and Accessibility of Process Coach (00:22:20) Hosts emphasize the product’s affordability and suitability for small to medium-sized businesses. Investment and Partnership with Tim Tebow Group (00:22:54) Jason tells the story of receiving investment from Tim Tebow’s group and the impact on Robosource’s growth. How to Learn More and Connect (00:27:04) Jason provides information on how listeners can contact Robosource or learn more about Process Coach. Closing Thoughts and Takeaways (00:28:00) Hosts summarize key insights, encourage curiosity over fear, and thank Jason for joining the podcast.
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52 - What Can Math Teach Us About Leadership and Organizational Clarity?
10/13/2025
52 - What Can Math Teach Us About Leadership and Organizational Clarity?
In this episode of the Lucky 13 Podcast, hosts Mike Lantz and Josh Hauser explore how leadership and organizational clarity can be improved using the math concept of order of operations (PEMDAS). Through relatable analogies and real-world examples, they discuss the importance of clear rules, tools, and disciplines in business, effective communication, and hiring practices. The hosts share personal stories and practical frameworks, emphasizing that consistent standards and cultural fit are key to building strong, aligned teams and achieving business success. Podcast Introduction (00:00:07) Mike and Josh introduce themselves, joke about new listeners, and set up the episode’s math and leadership theme. Math as a Leadership Analogy (00:00:45) Discusses using math rules, tools, and disciplines as a metaphor for business processes and leadership. Setting Up the Math Problem (00:01:26) Introduces a complex math problem to illustrate communication and clarity in leadership. Clarifying Instructions and Communication (00:02:09) Explains the importance of clear instructions and alignment when delegating tasks in business. Order of Operations in Math and Business (00:03:00) Describes how following the order of operations (PEMDAS) in math parallels business processes. PEMDAS Explained and Applied (00:04:43) Breaks down PEMDAS, prioritization, and how to apply it to business and leadership. Solving the Math Problem Step-by-Step (00:05:33) Walks through the math problem, step by step, showing the importance of process and order. Multiplication, Division, and Final Steps (00:07:05) Completes the math problem, emphasizing clarity, alignment, and the value of following rules. Translating Order of Operations to Business (00:08:43) Discusses how to identify and prioritize key operations and processes within an organization. Rules, Tools, and Disciplines in Organizations (00:09:46) Explores how to define, communicate, and measure standards and expectations for team members. Customizing Rules for Each Organization (00:11:14) Highlights that each company’s rules, tools, and disciplines are unique and must be clarified. Codifying Organizational Principles (00:12:37) Stresses the importance of documenting and sharing company principles and beliefs. Real-World Example: Guiding Principles in Action (00:12:58) Shares a story about using written principles to guide business decisions and avoid wasted effort. Personal and Professional Hard Rules (00:15:12) Hosts discuss personal and professional “hard yes” and “hard no” rules they use for decision-making. The Airport 24-Hour Rule for Hiring (00:16:24) Introduces the “airport rule” for hiring: could you spend 24 hours stuck with this person? Learning from Interview Candidates (00:17:44) Emphasizes the value of learning something new from every interview candidate. Judging by Personal Habits (00:18:24) Discusses using personal habits (like yard or car cleanliness) as indicators of professional behavior. Episode Wrap-Up and Key Takeaways (00:19:57) Reflects on the episode’s lessons, the importance of rules, tools, and disciplines, and encourages clarity in business.
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51 - The Greatest Leadership Principles for Inspiring Success and Growth
10/06/2025
51 - The Greatest Leadership Principles for Inspiring Success and Growth
In this episode, Mike and Josh discuss Indiana University football’s strong season and the excitement around the return of the bison mascot. The conversation then shifts to leadership, drawing on John Maxwell’s “The 21 Irrefutable Laws of Leadership.” They explore principles like servant leadership, the importance of connection, and the Law of Buy-In, sharing personal stories and practical advice. The episode emphasizes that effective leadership is built on daily growth, genuine relationships, and helping others achieve their dreams, offering actionable insights for both sports fans and aspiring leaders. IU Football’s Hot Streak and Season Highlights (00:00:08) Discussion of IU football’s 5-0 record, recent games, and excitement about the team’s performance. Oregon Football Update & Local Player Shoutout (00:01:43) Brief update on Oregon’s win, local player Dylan Peterman, and community pride. The Return of the Bison Mascot (00:01:52) Story about IU bringing back the bison mascot, its history, and campus culture. Catching Up and Podcast Return (00:03:11) Hosts Mike and Josh reconnect after a break, mention missed episodes, and set the stage for leadership discussion. Leadership Event with Jet Access (00:03:45) Recap of a leadership speaking engagement with Jet Access, company culture, and growth. Epiphany on Leadership as a Learned Trait (00:05:10) Reflection on leadership being learned, not inherited, and book recommendations for new leaders. Introduction to John Maxwell’s Leadership Laws (00:05:57) Overview of John Maxwell’s "21 Irrefutable Laws of Leadership" and personal experiences with Maxwell. Selecting and Discussing Key Leadership Laws (00:06:55) Explanation of the format: each host picks key leadership laws to discuss for new leaders. Law of Addition: Serving Others (00:07:11) Leaders add value by serving others; discussion on inverting the org chart and stewardship. Law of the Lid: Raising Potential (00:09:01) Leaders help others reach their potential; analogy of personal growth and not being the smartest in the room. Law of Process: Leadership Develops Daily (00:10:56) Leadership is built brick by brick over time; stories of gradual success and daily improvement. Law of Influence: The Power and Responsibility (00:13:01) True leadership is measured by influence, which can be positive or negative; examples from history. Law of Magnetism: Who You Are is Who You Attract (00:15:12) Leaders attract people like themselves; benefits and pitfalls of hiring similar personalities. Law of Connection: Leading with Heart (00:17:08) Importance of connecting with people’s hearts and understanding their dreams and motivations. Practical Connection: FORM and Bucket Lists (00:17:59) Using FORM (Family, Occupation, Recreation, Motivation) to connect with employees and support their dreams. Dream Manager Concept at Wildman Business Group (00:19:34) Example of a company using dream managers to help employees achieve personal goals and build loyalty. Law of Buy-In: People Follow the Leader First (00:20:55) People buy into the leader before the vision; importance of leaders walking the talk and NCAA coaching analogy. Recap of Leadership Laws and Takeaways (00:23:19) Summary of discussed leadership laws and actionable advice for leaders to implement.
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50 - Why "But" is the Enemy of Effective Communication in Leadership
09/21/2025
50 - Why "But" is the Enemy of Effective Communication in Leadership
In this episode, recorded on September 11th, Mike Lantz and Josh Hauser (“Chef Hauser”) engage in an unscripted conversation about business leadership, personal growth, and mindset. Josh shares memorable analogies—like “left cheek, right cheek” and “what wood won’t light”—to illustrate the importance of referrals, clarity, and focusing on high performers. The hosts discuss raising organizational standards, the value of self-awareness, and fostering team alignment. Blending humor and practical advice, they encourage leaders to obsess over excellence, nurture talent, and continually reflect on how to improve both personally and professionally. Podcasting Mishaps & Mentors (00:00:08) Hosts Mike Lantz and Josh Hauser discuss podcasting mistakes, referencing mentor Brian Neal and the importance of preparation. Episode Context & Structure (00:01:20) Explains the unscripted nature of the show, recording date, and introduces the "Quotable by Joshua Chef Hauser" segment. Find Silence or Find Shock (00:02:33) Discusses the value of silence in leadership conversations and the dangers of constant noise. Clarity Breaks & Reflective Questions (00:04:00) Explores the practice of clarity breaks, journaling, and asking "What if I do nothing?" to gain insight. Eliminating "But" from Language (00:05:06) Highlights the negative impact of "but" in communication and encourages using "and" or "however." Could Be Good, Could Be Bad (00:05:43) Shares the analogy of not labeling events as good or bad, but learning from every situation. Hell on Earth: Meeting the Person You Could Have Been (00:08:18) Emphasizes the importance of vision, intentional growth, and not settling for less than your potential. The Power of Vision & Incremental Change (00:09:21) Discusses overcoming fear of change, setting a clear vision, and taking steps toward becoming your ideal self. Rules + Tools + Disciplines = Standards (00:14:21) Explains how standards in organizations are created and maintained through rules, tools, and disciplines. Raising Standards by Upgrading Talent (00:16:49) Talks about improving organizational standards by replacing low performers and always seeking better talent. Left Cheek, Right Cheek: Full-Service Mindset (00:18:26) Uses the "left cheek, right cheek" analogy to stress the importance of both delivering and following up for referrals. Obsessing Over Clarity and Alignment (00:20:43) Encourages organizations to obsess over clarity, alignment, and not doing a half-assed job. Know What Wood Won't Light (00:22:00) Advises leaders to stop wasting energy on people or projects that won't succeed—move on from "wet wood." Effort, Technique, and Talent (00:23:25) Discusses the value of combining effort, technique, and talent to achieve championship-level results. Episode Wrap-Up & Future Plans (00:24:07) Concludes the episode, reflecting on the value of the discussion and teasing future similar segments.
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49 - Building a Resilient Workforce: Strategies for Managing Employee Turnover Effectively
09/14/2025
49 - Building a Resilient Workforce: Strategies for Managing Employee Turnover Effectively
In this episode of the Lucky 13 Podcast, hosts Mike Lantz and Josh Hauser dive into the challenges of employee turnover in today’s tight job market. They distinguish between natural and preventable turnover, discuss the impact of hiring practices and leadership, and offer practical strategies for reducing regrettable attrition. The conversation also highlights the value of peer coaching “trios” for business owners. With candid anecdotes and actionable advice, Mike and Josh emphasize the importance of aligning the right people with the right roles to drive business success and employee satisfaction. Podcast Introduction (00:00:09) Hosts Mike Lantz and Josh Hauser introduce the Lucky 13 Podcast, emphasizing its unedited nature and playful banter. Holiday & Family Anecdotes (00:00:39) Discussion about holiday preparations, family traditions, and humorous personal stories. Costco & Christmas Planning (00:02:01) Insights on Costco memberships, early shopping, and over-the-top Christmas themes at home. Travel & Food Stories (00:03:56) Mike shares experiences from a recent New York trip, including dining and family mishaps. Transition to Main Topic: People in Business (00:05:52) Shift from personal stories to the main business topic: people as a strategic advantage. Employee Turnover Trends (00:06:14) Observations on current employee turnover, churn, and attrition in a tight job market. Middle Management’s Role (00:07:34) Discussion on the importance of middle management and types of turnover (voluntary/involuntary). Preventable Turnover (00:08:22) Exploring preventable employee churn, over-promotion, and the importance of proper hiring practices. Hiring Practices & Planning (00:09:44) Emphasis on hiring the right people, workforce planning, and avoiding rushed hiring decisions. Employee Burnout & Leadership Responsibility (00:11:11) Consequences of understaffing, burnout, and the leader’s role in preventing unnecessary turnover. Regrettable Turnover (00:12:17) Defining regrettable turnover, right people/right seats, and the impact of poor hiring alignment. Natural Churn vs. Attrition (00:13:59) Distinguishing between natural employee departures and problematic attrition due to management issues. Self-Audit & Leadership Accountability (00:16:46) Encouraging business owners to review past turnover and conduct leadership self-assessments. Employee Value Buckets (00:18:22) A framework for categorizing employees by impact and fit, and addressing persistent poor fits. The Power of Trios (00:19:34) Introducing “trios”—peer coaching groups for owners to solve people issues with vulnerability and support. Key Takeaways & Closing (00:21:40) Summary of preventable vs. regrettable turnover, importance of tracking attrition, and final advice.
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48 - How Can You Overcome Self-Deception to Scale Your Business Effectively?
09/08/2025
48 - How Can You Overcome Self-Deception to Scale Your Business Effectively?
In this episode of the Lucky 13 Podcast, hosts Mike Lantz and Josh Hauser dive into practical strategies for business growth, leadership, and financial management. Drawing on books like "Who Not How?" and "The Science of Scaling," they discuss overcoming self-deception, maximizing team accountability, and setting clear, actionable goals. The hosts share insights from an EOS Quality Control session, emphasizing that every employee impacts profit, the importance of visible metrics, and the value of locking in gains. Listeners are encouraged to confront business realities and use data-driven approaches to accelerate growth and profitability. Podcast Introduction (00:00:08) Mike and Josh introduce themselves, the podcast, and share light banter about Cracker Barrel and family travel traditions. Book Recommendations & Scaling Concepts (00:01:43) Discussion of Ben Hardy and Dan Sullivan’s books, especially "Who Not How?" and "The Science of Scaling," and their impact. Self-Deception in Business Scaling (00:03:15) Exploring why business owners lie to themselves about performance, accountability, and potential. Top Three Self-Deceptions for Business Owners (00:03:41) Identifying common areas where owners misjudge team capacity, business value, and time management. Compressing Timelines for Growth (00:05:54) How to challenge business timelines and rethink what’s possible in shorter periods. Amateur vs. Professional Mindset (00:06:54) The difference between doing things right and mastering them to the point of not doing them wrong. Eight Financial & Operational Nuggets Introduction (00:07:18) Setting up the discussion on eight key business finance and operations insights from Mark Stanley’s QC session. Nugget 1: Every Seat Drives Cash (00:08:36) Emphasizing that profit is everyone’s responsibility, not just finance, and the impact of individual actions. Nugget 2: Start Broad Then Sharpen (00:10:34) Brainstorming profit drivers, then narrowing focus to the most effective actions. Nugget 3: Set Real Goals (00:11:54) Importance of hard targets for every number, with clear minimum, primary, and visionary goals. Nugget 4: Name the Owner (00:14:05) Assigning clear ownership for each metric to ensure accountability and better outcomes. Nugget 5: Movement, Don’t Just Measure (00:16:21) Scorecards should drive action, not just report results; focus on trends and corrective actions. Nugget 6: Anchor the Gains (00:19:00) Locking in wins as new minimum standards and continually raising the bar. Nugget 7: Make It Visible (00:22:19) Publicly displaying goals and progress to build buy-in and accountability across the team. Nugget 8: Find Millions in Minutes (00:23:32) Dedicating focused time to uncover quick wins and cash flow opportunities within the business.
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47 - Simple Steps to Boost Your Business’s Financial Health and Drive Growth
09/01/2025
47 - Simple Steps to Boost Your Business’s Financial Health and Drive Growth
In this episode of the Lucky 13 Podcast, hosts Mike Lantz and Josh Hauser blend humor and business insight, starting with stories about weddings clashing with college football games. They then dive into practical business finance, highlighting the importance of tracking five key financial metrics: revenue, COGS, gross profit, operating expenses, and net operating income. The hosts discuss strategies for improving profitability, such as managing labor costs, pricing, and cutting unnecessary expenses, while stressing financial transparency and accountability. Listeners are encouraged to review these areas and engage their teams for better business performance. Weddings vs. College Football (00:00:07) Mike and Josh discuss the dilemma of scheduling weddings during college football season, sharing personal stories and anecdotes. Personal Wedding Anecdotes & Football Loyalty (00:00:54) Stories about friends and family prioritizing football games over weddings, highlighting the cultural importance of college football. Transition to Business Finance & Cash Flow (00:03:27) Shift from weddings to business topics, introducing the importance of cash flow in business profitability. Five Key Financial Numbers Overview (00:05:12) Introduction to the five essential financial numbers every business should track: Revenue, COGS, Gross Profit, OpEx, Net Profit. Explaining Revenue and COGS (00:05:28) Detailed explanation of revenue and cost of goods sold, with examples from different industries. Gross Profit and Its Importance (00:06:35) Discussion on gross profit, its calculation, and why monitoring gross margin is critical for business health. Operating Expenses and Net Profit (00:07:54) Overview of operating expenses (fixed and variable) and net operating income, emphasizing predictability and control. Accrual vs. Cash Accounting (00:09:31) Clarification of accrual versus cash accounting, their differences, and implications for business cash flow. Accounts Receivable and Cash Collection (00:12:00) Importance of managing accounts receivable and the impact of faster cash collection on business operations. Cost of Cash and Credit Lines (00:12:42) Discussion on the value of money, credit lines, and negotiating payment terms with large clients. Ownership of Financial Metrics (00:14:19) Assigning ownership to each financial metric and the importance of accountability in financial management. Levers to Improve Financial Performance (00:16:33) Identifying actionable levers to address issues in revenue, COGS, and other financial metrics. Simple Actions to Drive Cash Flow (00:17:38) Practical steps to improve cash flow: raising rates, renegotiating costs, and adjusting pricing strategies. Avoiding Unnecessary Discounts (00:19:35) The negative impact of excessive discounting on margins and the importance of maintaining value-based pricing. Cutting Costs and Reducing Waste (00:21:06) Encouraging companies to identify obvious cost cuts and reduce waste or rework, including leveraging AI and upskilling. Leveraging Technology and AI for Savings (00:22:35) Exploring alternatives to expensive subscriptions and using AI to find better, more cost-effective solutions. Team Transparency and Industry Benchmarking (00:24:03) Advocating for financial transparency with teams and researching industry benchmarks to set improvement targets.
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46 - Are Your Business Systems Holding You Back from Success?
08/25/2025
46 - Are Your Business Systems Holding You Back from Success?
In this episode of the Lucky 13 Podcast, hosts Mike Lantz and Josh Hauser explore how systems and repeatable processes drive business value, scalability, and profitability. Drawing on real-world examples—including stories from Defender Direct and insights from Brian Neal’s Blind Zebra—they explain why well-designed systems outperform charisma or improvisation. The hosts share practical tools, like setting “clear future dates,” and emphasize that installing, not just documenting, systems is key. Their discussion highlights how systems create consistency, improve client relationships, and provide peace of mind, making them essential for any organization seeking sustainable growth and success. Podcast Introduction and Host Banter (00:00:07) Mike and Josh introduce themselves, share personal anecdotes, and set up the episode’s focus on systems. The Value of Systems in Business (00:01:41) Discussion on how repeatable systems increase business value and profitability, referencing research and business cases. Defender Direct and Dave Lindsey’s Systematic Success (00:02:39) Anecdotes about Defender Direct’s growth, Dave Lindsey’s focus on people and systems, and lessons from "The E-Myth." SOPs and Promotion Criteria (00:05:11) Explanation of SOPs (Standard Operating Procedures), their importance, and how they were required for promotions at Defender Direct. Levels of System Detail and Documentation (00:05:54) Discussion on how detailed systems should be, from keystroke-level to simple three-step processes. Blind Zebra and Operating Systems for Sales (00:05:59) Introduction to Brian Neal’s Blind Zebra, which provides an operating system for scalable, repeatable sales processes. Installing vs. Writing Systems (00:07:07) Emphasis on the need to install systems, not just document them, and the importance of a methodical approach. 44 Core Operational Sales Systems (00:08:37) Overview of Blind Zebra’s 44 core operational systems for sales, and the value of checklists and process measurement. Systems in Everyday Life: Soccer Example (00:09:19) A story about a soccer checklist for kids, illustrating the power of simple systems in ensuring consistency. Systems in Sales Performance (00:10:08) Exploration of why some salespeople outperform others, highlighting the role of systems over personality. Predictability and Repeatability in Sales (00:10:56) Comparison of charismatic vs. process-driven salespeople, stressing the importance of predictable, repeatable systems. Immersion Training and Teaching Systems (00:11:30) Description of immersive training experiences and the ability to teach systems effectively with minimal prep. System Tools: Clear Future Date (00:13:14) Introduction to the "clear future date" tool for sales, ensuring next steps are always scheduled and confirmed. Process Control and Buyer Education (00:13:51) How sellers can control the process by educating buyers on the steps and maintaining transparency. Defining and Securing Clear Future Dates (00:15:24) Detailed explanation of what constitutes a clear future date, including calendar invites and accepted meetings. Practical Example: Booking on the Spot (00:16:28) A real-life example of setting a clear future date during a social event, reinforcing the tool’s effectiveness. Tool Highlight: Calendar First (00:17:46) Explanation of the "calendar first" tool to combat ghosting and ensure meetings are scheduled and confirmed. Calendar First in Action: Overcoming Ghosting (00:18:42) A story about using the calendar first approach to re-engage a prospect and secure a meeting. Systems Over Cleverness: Macaroni and Cheese Analogy (00:20:23) Encouragement to follow systems rather than overcomplicate, using the analogy of following instructions on a box. Conclusion: The Case for Systems (00:20:49) Final thoughts on the importance of systems for business value, scalability, and peace of mind for owners.
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45 - Unlocking the Secrets of Productive Meetings: The Six Working Geniuses Explained
08/18/2025
45 - Unlocking the Secrets of Productive Meetings: The Six Working Geniuses Explained
In this episode of the Lucky 13 Podcast, hosts Mike Lantz and Josh Hauser discuss organizational effectiveness, focusing on how companies can improve meetings by clarifying their purpose and aligning participants’ mindsets. They highlight the importance of understanding different meeting types—brainstorming, decision-making, launch, and execution—and introduce the Six Working Geniuses framework. The episode also features personal stories about autism advocacy and family, emphasizing the value of preparation and role clarity to boost productivity and prevent burnout in the workplace. Charity Golf Outing for Autism (00:00:07) Discussion about The National Bank of Indianapolis 33rd Annual Golf Tournament hosted by Eddie Gill supporting autism and their school’s impact. Personal Connections to Autism and Family Updates (00:01:51) Josh shares his wife’s work in early childhood autism coaching and updates on his daughter’s soccer trip to Spain. Parenting Challenges and Humorous Stories (00:02:51) Hosts share lighthearted stories about parenting, including struggles with doing daughters’ hair and sports picture day mishaps. Introduction to Organizational Conversations (00:04:16) Transition to the main topic: four types of organizational conversations and common mistakes companies make in meetings. Overview of Four Types of Conversations (00:05:09) Explanation of brainstorming, decision making, launch, and GSD (Get Stuff Done) meetings, and the importance of meeting mindset. Introduction to the Six Working Geniuses (00:06:28) Introduction to Patrick Lencioni’s Six Working Geniuses model and its relevance to effective meetings. Breakdown of the Six Working Geniuses (00:06:55) Detailed explanation of each genius: Wonder, Invention, Discernment, Galvanizing, Enablement, and Tenacity. Work Styles vs. Personality Assessments (00:08:43) Clarification that Working Genius is a work styles assessment, not a personality or behavior test, and its impact on energy and burnout. Aligning Meeting Roles with Working Genius (00:09:48) Discussion on how knowing your genius/frustration helps set expectations and energy for different meeting types. Brainstorming Meetings: Purpose and Pitfalls (00:10:08) How to run effective brainstorming meetings by focusing on idea generation and avoiding premature problem-solving. Decision Making Meetings: Data and Discernment (00:11:55) How to structure decision meetings, emphasizing discernment, data analysis, and avoiding reverting to brainstorming. Launch Meetings: Galvanizing and Enablement (00:14:11) The role of launch meetings in moving from decision to action, requiring galvanizing and enablement mindsets. GSD Meetings: Tenacity and Finishing Projects (00:15:58) Importance of GSD meetings for closing the loop, overcoming technical debt, and ensuring projects are fully completed. Integrating Meeting Types with EOS/IDS (00:17:51) How to overlay these meeting types with the EOS IDS (Identify, Discuss, Solve) process for better issue resolution. Setting Meeting Goals: Minimum, Primary, Visionary (00:19:29) Using minimum, primary, and visionary goals to clarify meeting objectives and outcomes. Practical Tips for Meeting Effectiveness (00:20:38) Advice for leaders: define meeting purpose, set expectations, and communicate required mindsets in invites. Empowering Participants and Meeting Culture (00:22:09) Encouraging people to attend only relevant meetings and fostering a culture of clear objectives and roles.
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44 - The Greatest Shift: From Conflict to Connection in Leadership
08/11/2025
44 - The Greatest Shift: From Conflict to Connection in Leadership
In this episode of the Lucky 13 Podcast, hosts Mike Lantz and Josh Hauser explore conflict resolution and emotional intelligence in business and personal relationships. They discuss how the brain reacts to stress, introduce the "Hulk Principle," and use Chinese finger cuffs as a metaphor for resolving conflict by leaning in rather than resisting. Emphasizing connection, positive intent, and empathy, they share practical tips for leaders to foster collaboration, clarify expectations, and approach challenges with curiosity and understanding, ultimately highlighting the importance of self-awareness and intentionality in building healthy, effective relationships. Introduction and Setting the Stage (00:00:08) Hosts Mike Lantz and Josh Hauser introduce the podcast, set expectations, and mention a visual demonstration for YouTube viewers. The Hulk Principle: Three Parts of the Brain (00:00:53) Explains the executive, emotional, and subconscious (fight/flight) brain states using the Hulk as a metaphor. What We Resist, Persists: Chinese Finger Cuffs Demo (00:02:54) Demonstrates how resistance in conflict leads to persistence of problems, using Chinese finger cuffs as a metaphor. The Power of Connection and Collaboration (00:04:06) Emphasizes that solutions come from connection and collaboration, not from winning arguments. Intentions and Body Language: The Lifesaver Test (00:06:54) Shows how subconscious intent is revealed through body language, using a lifesaver-on-a-string demonstration. Retraining the Brain and Changing Perceptions (00:10:59) Discusses how to retrain your brain for positive intent and the importance of seeing people differently to change behavior. Choosing Love and Service in Leadership (00:13:32) Shares a leadership philosophy of choosing to love and serve others, impacting how you show up and interact. Giving Grace and Resetting Intent (00:14:31) Talks about self-awareness, resetting intent, and giving people multiple chances before making judgments. Defining Core Values and Communication (00:15:56) Explores how people interpret core values differently and the need for clear, shared definitions in teams. Practical Application: Preparing for Positive Interactions (00:16:31) Suggests writing down feelings and intentions before interactions to foster positive outcomes and collaboration. Understanding Hardwired Behaviors and Giving Grace (00:17:24) Explains how early experiences shape behavior, using analogies like vinyl records and regional differences. Defaulting to Positive Intent in Everyday Life (00:18:39) Encourages giving others the benefit of the doubt, even in frustrating situations like driving. Conclusion and Call to Action (00:19:22) Wraps up with a reminder to approach interactions with positive intent and gratitude for the discussion.
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43 - Unlocking Business Value: The Key Role of Leadership Development and Succession Planning
08/04/2025
43 - Unlocking Business Value: The Key Role of Leadership Development and Succession Planning
In this episode of the Lucky 13 Podcast, hosts Mike Lantz and Josh Hauser explore business leadership, talent development, and succession planning. They share personal stories, including Josh’s daughter’s wedding and a symbolic compass gift, connecting leadership lessons to family life. The hosts outline a seven-step process for building strong leadership teams, covering future org charts, pivotal roles, success profiles, leadership levels, performance reviews, nine-box evaluations, and development plans. Emphasizing clarity, measurable outcomes, and regular check-ins, they highlight how intentional talent planning increases business value and enables owners to step away with confidence. Podcast Introduction and Banter (00:00:07) Hosts introduce themselves, share light banter, and discuss their new recording location and morning routines. Personal Story: Josh’s Daughter’s Wedding & The Compass Gift (00:01:00) Josh shares a touching story about his daughter’s wedding and the symbolic compass gift, connecting family and leadership lessons. Parenting and Leadership Principles at Home (00:02:59) Discussion on how leadership and business principles are applied in parenting and family life. Visionary Ideas and Involving Kids in Leadership Development (00:03:39) Mike discusses bringing visionary ideas to his team and the concept of involving children in leadership sessions. The Value of Writing Down Goals (00:05:18) Mike shares how writing down intentions led to joining business boards, illustrating the power of goal-setting. Highlighting Company Culture: Wildman and AcquiLevel (00:06:02) Mike describes his experiences with two companies, emphasizing the importance of authentic company culture. Business Case for Succession Planning (00:06:39) The hosts discuss why succession planning and building independent leadership teams increase business value and owner freedom. Step 1: Aligning Future Org Charts with Vision (00:07:40) Explanation of creating future organizational charts aligned with long-term vision and the importance of planning ahead. Step 2: Identifying Pivotal Roles (00:08:37) Defining pivotal roles and their impact on strategic plans, with examples from past business experience. Step 3: Developing Success Profiles (00:09:17) Importance of creating clear success profiles for pivotal roles, outlining key responsibilities, competencies, and measurable outcomes. Step 4: Defining Leadership Levels (00:11:08) Introduction to the Leadership Pipeline model and the five levels of leadership development within organizations. Step 5: Conducting Performance Reviews (00:14:49) Advocating for regular (preferably quarterly) performance and potential reviews, and using tools like 90 for documentation. Step 6: Evaluating Performance and Potential (00:15:48) Distinguishing between high performers and high potentials, and the importance of specialist and leadership tracks. Step 7: Nine Box Exercise and Succession Mapping (00:16:30) Using the nine box grid to map talent based on performance and potential, and identifying succession candidates for pivotal roles. Step 8: Creating Individual Development Plans (00:19:57) Co-creating development plans for successors, focusing on closing skill gaps and preparing for future roles. Recap of the Seven Steps (00:21:17) Summary of the seven-step process for talent and succession planning, emphasizing its impact on business value. Closing Remarks (00:24:17) Final thoughts on the importance of the process, encouragement to listeners, and episode wrap-up.
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42 - From Expenses to Assets: Rethinking Your Approach to Workforce Investment
07/28/2025
42 - From Expenses to Assets: Rethinking Your Approach to Workforce Investment
In this episode, hosts Mike Lantz and Josh Hauser broadcast from their new studio at Launch Fishers, sharing personal stories before diving into the importance of leadership teams in business. They explain how a strong leadership team can significantly boost a company’s valuation, especially when preparing for sale. The hosts introduce the first steps of a seven-step talent planning process: aligning future organizational charts with company vision and identifying pivotal roles. Emphasizing people as strategic investments, they encourage business owners to proactively develop talent and leadership for long-term growth and value. Moving to the New Studio (00:00:08) Mike and Josh discuss relocating to their new studio at Launch Fishers and share anecdotes about the area. Concert Stories and Personal Anecdotes (00:02:21) The hosts share memorable concert experiences, including stories about Guns N' Roses, Aerosmith, and the Eagles. Earth, Wind & Fire and Family Memories (00:05:00) Mike recounts attending Earth, Wind & Fire concerts with his father and the significance of those memories. Transition to Business Sale Preparation (00:06:39) The conversation shifts to business topics, focusing on preparing a business for sale and the importance of planning. Valuation and Leadership Teams (00:07:55) Discussion on how a strong leadership team can increase business valuation, especially in the context of EBITDA multiples. Risks in Business Sales (00:10:15) Exploring transition risk, operational dependence on the owner, and execution risk when selling a business. People as Investment vs. Expense (00:12:25) Emphasizing the importance of viewing people as an investment rather than an expense in business growth. Talent Planning and Organizational Vision (00:14:39) Introduction to talent planning steps, including aligning future organizational charts with the company vision. Identifying Pivotal Roles (00:18:38) Defining and identifying pivotal roles within the organization that are critical to strategic success. Recap and Next Steps (00:21:14) Summarizing the first two steps of the seven-step process and previewing future episodes.
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41 - From Football Fields to Business Deals: The Power of Mental Resilience
07/14/2025
41 - From Football Fields to Business Deals: The Power of Mental Resilience
In this episode of the Lucky 13 podcast, hosts Mike Lantz and Josh Hauser discuss IU football before welcoming guest Ben Carnes, a former football coach, mental trainer, and entrepreneur. Ben shares practical mental training techniques, such as the "focus cycle" and "four boxes" framework, to help entrepreneurs manage overwhelm, build confidence, and confront challenges. The conversation highlights the importance of honest self-assessment, combating negative self-talk, and celebrating progress. Listeners are encouraged to apply these mental strategies in both sports and business to foster resilience and achieve success. IU Football Fandom & Game Predictions (00:00:08) Hosts discuss IU football, Ohio State matchup, and Ben Carnes’ background as a coach and mental trainer. Game Analysis & Score Predictions (00:00:54) Ben gives his breakdown of the IU vs. Ohio State game, including spread predictions and team strengths. Purdue vs. Penn State Banter (00:02:17) Lighthearted discussion and predictions about Purdue’s upcoming game against Penn State. Transition to Mental Training & Entrepreneurship (00:03:00) Shift from football to mental training concepts and their application for entrepreneurs. Managing Overwhelm as a Solopreneur (00:03:33) Ben shares how he handles overwhelm and prioritizes tasks as a small business owner. The Four Boxes Framework (00:05:24) Explanation of the “four boxes” method for sorting priorities and managing anxiety. Applying the Four Boxes & Prioritization (00:05:50) Discussion on how often Ben uses the framework and how it helps reduce overwhelm. Mental Mechanisms for Entrepreneurs (00:06:40) Strategies for visionaries to avoid reacting impulsively and to manage emotional responses. The Power of the Pause (00:07:54) Emphasizing the importance of pausing before reacting, especially in stressful situations. Coaching Through Negative Self-Talk (00:08:06) Ben coaches on overcoming negative self-talk and building confidence using real-life athlete examples. Negativity Bias & Confidence in Business (00:10:19) Discussion on how business owners can lose confidence after setbacks and the importance of perspective. The Gap and the Gain Concept (00:12:22) Reference to Dan Sullivan’s book, focusing on measuring progress versus only seeing the gap to goals. Confronting the Brutal Facts (00:13:19) Exploring Jim Collins’ idea of facing reality, especially for overconfident individuals. Using Data & Feedback for Growth (00:14:35) Importance of objective evaluation (stats, film) to balance confidence and improvement. Entrepreneurship, Loneliness, and Mental Game (00:15:58) Reflection on the mental challenges of entrepreneurship and the need for positive self-talk. Intentional Mindset for Growth (00:16:42) Ben explains how mindset tools help both struggling and high-performing individuals reach new heights. Accountability & Ongoing Mental Training (00:17:10) The value of accountability partners and continuous mental training for entrepreneurs. How to Connect with Ben Carnes (00:18:08) Information on contacting Ben, his website, and his book “Focus Cycle.” Closing Remarks & Call to Action (00:18:56) Final encouragement to apply mental training concepts and consider Ben for speaking engagements.
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40 - Elevate Your Game: The Power of Mental Training for Athletes and Business Leaders
07/08/2025
40 - Elevate Your Game: The Power of Mental Training for Athletes and Business Leaders
In this episode of the Lucky 13 Podcast, hosts Mike Lantz and Josh Hauser talk with guest Ben Carnes about the vital role of mental training in sports and business. Ben shares his journey from coaching football players to helping entrepreneurs, introducing practical tools like the "focus cycle" for managing stress and improving performance. The discussion covers breathing techniques, positive affirmations, and focus management, emphasizing resilience and the universal value of mental skills. Listeners are encouraged to apply these strategies to overcome setbacks and achieve success in any high-pressure environment. Podcast Introduction (00:00:07) Hosts Mike and Josh banter, introduce the show, and set a casual, friendly tone. Introducing Ben Carnes & His Background (00:00:48) Josh introduces guest Ben Carnes, sharing personal connections and Ben’s impact on his kids and community. Ben’s Journey into Mental Training (00:01:41) Ben describes starting mental training in 2013 after a football loss, expanding from small groups to whole teams. Realizing Broader Impact Beyond Sports (00:02:05) Ben explains how mental training benefits not just athletes but also people in real-world situations. Growth and Reach of the Program (00:02:45) Discussion of Ben’s expansion to 96 schools in 14 states, and the crossover to entrepreneurship. Translating Sports Mental Training to Business (00:03:08) Hosts discuss how Ben’s sports-focused program can be applied to entrepreneurs and business settings. Westfield Football Team Transformation Stats (00:03:45) Josh shares statistics showing the football team’s dramatic improvement after implementing mental training. Sustained Success and Systemization (00:04:38) Emphasis on sustained results, not just a good class, and the need for systemized, predictable tools. Introduction to the Focus Cycle (00:05:15) Ben introduces the “focus cycle” as a practical tool for managing thoughts and emotions under pressure. Breaking Down the Focus Cycle Steps (00:06:28) Ben details the process: identifying the big event, focus, self-talk, physical response, and emotional state. Applying the Focus Cycle in Real Life (00:07:55) Hosts share personal examples and ask how to use the focus cycle in business and daily challenges. Understanding Emotional and Physical Reactions (00:09:05) Ben explains the brain’s automatic reactions and the need for intentional strategies to regain control. Building Confidence with Intentional Actions (00:10:50) Ben describes using breathing, muscle relaxation, and self-talk to intentionally generate confidence. The Power of Go-To Statements (00:12:53) Ben shares his experience with affirmations, how to craft effective self-talk, and its neurological impact. Examples of Self-Talk and Rituals (00:15:27) Hosts and Ben discuss real-world examples, like athletes’ rituals and positive intelligence practices. Controlling Focus: The Four Boxes (00:16:24) Ben introduces a Venn diagram tool to help focus only on what matters and what can be controlled. Implementing and Adjusting the Tools (00:18:07) Ben emphasizes the importance of practicing, tweaking, and personalizing these mental tools. Clarity Breaks and Entrepreneurial Application (00:19:23) Hosts relate the focus cycle to business practices like clarity breaks and decision-making. Resetting After Failure and Maintaining Confidence (00:19:49) Discussion on the importance of resetting after setbacks and not letting one failure spiral. Rewiring the Brain for Resilience (00:20:52) Ben explains how repeated use of these tools can rewire the brain for better long-term responses. Events + Response = Outcome (00:21:45) Hosts discuss the “above the line” equation and how training responses can change outcomes. Preview of Next Episode & Closing (00:21:58) Tease for the next episode focusing on business applications, and thank yous to Ben.
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39 - Profit First: How Data Can Drive Accountability and Financial Success
06/30/2025
39 - Profit First: How Data Can Drive Accountability and Financial Success
In this episode of the Lucky 13 Podcast, hosts Mike Lantz and Josh Hauser discuss the vital role of data in business success. They share personal stories, including family updates and an upcoming wedding, to highlight the importance of relationships. The conversation centers on how accurate data enables better control, profit management, and employee accountability. They emphasize adopting a “profit first” mindset and using key metrics to drive decisions. The episode concludes by stressing that while profit is essential, balancing it with care for people is crucial for sustainable growth. Podcast Introduction (00:00:08) Hosts introduce the Lucky 13 Podcast and themselves, setting the tone for the episode. Personal Updates & Family Stories (00:00:26) Josh discusses his daughter's wedding, family anecdotes, and Mike shares updates about his children. The Importance of Personal Connections at Work (00:02:47) Emphasizes checking in with employees about personal and professional highlights to build culture. Lou Gehrig Shoutout & Baseball Anecdotes (00:03:15) Shoutout to Lou Gehrig (the local business owner), discussion about the origin of "Wally Pipp" in baseball. Transition to Data in Business (00:05:31) Shifts focus to the main topic: the role of data in solving business frustrations. Frustration 1: Control & Predictability (00:05:53) How data provides control, focus, and predictability in business operations. Data Accuracy & Leading Indicators (00:07:51) Importance of accurate data and using leading indicators for proactive decision-making. Frustration 2: Profit Management (00:09:00) Using data to manage profit, including a discussion of the "Profit First" book and methodology. Profit First Method Explained (00:09:55) Details on implementing the profit first approach and its impact on business spending. Frustration 3: People & Accountability (00:12:36) How data helps create accountability and clarity in employee roles and performance. Measuring Performance with Data (00:12:55) Assigning numbers to roles, regular check-ins, and the importance of clear expectations. Data for Hiring and Avoiding Bloat (00:14:32) Using data to determine when to hire and prevent organizational bloat. Clarifying Profit vs. People (00:15:16) Discussion on balancing profit and people, and the responsibility of business owners. Accountability Runs Both Ways (00:16:18) Employees can use data to demonstrate performance and negotiate expectations. Frustration 4: Hitting the Ceiling/Plateau (00:17:00) Recognizing and addressing business plateaus using data to identify bottlenecks. Signs of Plateau & Talent Standards (00:18:02) Indicators of plateau, importance of maintaining talent standards, and using data for growth. Building a Sustainable Organization (00:19:58) Comparisons to sports and music; using data to build lasting success, not just one-hit wonders. Change is Inevitable—Plan with Data (00:20:49) Emphasizes planning for change and using data to anticipate shifts in business. Frustration 5: When Nothing is Working (00:21:28) How to use data to diagnose and address business crises or stagnation. Inspecting the Business Model (00:22:18) Evaluating if the business model is outdated or needs change, with examples from Kodak and Blockbuster. Importance of Historical Data (00:23:27) Need for consistent, long-term data tracking to identify trends and avoid guesswork. Identifying Key Data Points (00:24:46) Focus on collecting the most impactful data for business decision-making. Behavioral Reactions to Data (00:25:50) Using data to drive behavioral changes and address business frustrations. Podcast Wrap-Up (00:26:24) Final thoughts on the importance of data and closing remarks.
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38 - Are You Struggling to Balance Work, Sleep, and Personal Life?
06/23/2025
38 - Are You Struggling to Balance Work, Sleep, and Personal Life?
In this episode of the Lucky 13 podcast, Mike Lantz and Josh Hauser discuss the importance of intentional time management and work-life balance. They reflect on a recent Pacers vs. Knicks game before introducing the "eight by eight by eight" framework for dividing time between work, sleep, and personal life. Sharing personal stories and practical tips, they encourage listeners to audit their schedules, prioritize commitments, and use tools to track time. Emphasizing flexibility and purpose, they inspire the audience to make conscious choices that align with their values and lead to a more fulfilling life. Podcast Introduction and Basketball Game Reflection (00:00:08) Mike and Josh introduce the episode, joke about ending the show, and discuss the Pacers vs. Knicks Game 6. Life Choices and Work-Life Balance (00:00:40) Josh explains missing the game due to family, leading to a discussion on making intentional life choices. The "Eight by Eight by Eight" Framework (00:01:53) Introduction and explanation of the 8x8x8 rule: 8 hours work, 8 hours sleep, 8 hours for personal priorities. Imbalance and Communication During Busy Seasons (00:02:46) Discusses the consequences of overworking and the importance of communicating with family during busy periods. Personal Story: Time Tracking and Coaching (00:03:56) Mike shares his experience with a coach, tracking time in 15-minute increments, and learning about productive activities. Bucketing and Auditing Time (00:04:43) Describes categorizing tracked time into buckets and identifying "dollar productive" activities. The Ideal Week Exercise (00:06:35) Explains building an ideal week by listing commitments and scheduling them intentionally. Prioritizing Commitments and Big Rocks (00:07:38) Discusses identifying non-negotiable commitments and scheduling them as "big rocks" in the calendar. Leaving White Space and Flexibility (00:08:43) Emphasizes the importance of leaving white space in the calendar for flexibility and availability. Seasonal and Life Changes in Scheduling (00:10:23) Notes how schedules and priorities shift with seasons of life and business, and the need to plan ahead. Step-by-Step: Implementing the Framework (00:11:03) Josh recaps the process: list commitments, track time, and plan using a quarterly view for better rhythm. Tracking and Bucketing Time (00:12:42) Reiterates the importance of tracking time, creating custom buckets, and using the 8x8x8 framework. Work Buckets and Delegation (00:13:25) Breaks down work time into core responsibilities, avoiding time spent on tasks below one’s pay grade. Team Alignment and Accountability (00:14:45) Encourages leaders to focus on unique abilities and ensure team members do the same for efficiency. Action Steps: Time Tracking for Listeners (00:16:09) Listeners are encouraged to track their time in 15-minute increments for two weeks and bucket activities. Intentional Calendar Planning (00:16:54) Advocates for intentionally scheduling priorities and commitments, similar to how we schedule appointments. Discipline and Flexibility in Execution (00:19:02) Stresses the need for discipline in following the planned calendar, while leaving room for emergencies. Organizational Impact and Teaching the Method (00:20:41) Discusses how leaders modeling this approach can influence the entire organization’s effectiveness. Auditing and Time Tracking Tools (00:21:28) Mentions tools like Harvest for ongoing time tracking and auditing, and the value of periodic self-audits. The Value of Time and Purpose (00:22:10) Reflects on the irreplaceable nature of time, the importance of spending it wisely, and finding purpose in work.
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37 - The Best Strategies for Achieving Work-Life Harmony This Summer
06/16/2025
37 - The Best Strategies for Achieving Work-Life Harmony This Summer
In this episode of the Lucky 13 podcast, hosts Mike Lantz and Josh Hauser share personal stories about family milestones, summer travel, and the challenges entrepreneurs face during seasonal transitions. They discuss the importance of intentional planning, maintaining discipline, and achieving balance through the "eight by eight by eight" rule—dedicating equal time to work, sleep, and personal well-being. Emphasizing relationships, self-care, and purposeful living, Mike and Josh offer practical advice for navigating busy summer months while staying focused on both business and personal fulfillment. Podcast Introduction & Summer Kickoff (00:00:08) Hosts banter, introduce the Lucky 13 podcast, and discuss the arrival of summer in Indiana. Hauser Family Summer Plans (00:00:53) Josh shares his family's busy summer schedule: wedding in Pigeon Forge, soccer tournaments in San Diego and Richmond. Mike’s Daughter’s Engagement Story (00:01:37) Mike recounts his daughter's relationship, her boyfriend asking for his blessing, and the upcoming proposal. Daughter’s South Korea Adventure (00:02:57) Mike talks about his youngest daughter studying abroad in South Korea, her experiences, and advice for her trip. Experiencing South Korean Healthcare (00:04:22) Mike describes his daughter's experience with South Korea’s socialized healthcare system and visiting the DMZ. Entrepreneurship & Summer Discipline (00:05:05) Discussion shifts to how entrepreneurs struggle with discipline and planning during summer and seasonal transitions. Planning for Summer & Business Overwhelm (00:06:07) The hosts discuss the lack of business planning for summer, the impact on teams, and the importance of intentional preparation. The Eight by Eight by Eight Rule Introduction (00:07:49) Josh introduces the "eight by eight by eight" rule for balancing work, sleep, and personal time. Time Management & Calendar Protection (00:07:57) Mike shares about calendar management, team burnout, and the need to rethink schedules for better balance. Explaining the Eight by Eight by Eight Rule (00:08:51) Breakdown of the rule: 8 hours work, 8 hours sleep, 8 hours for family, health, and soul. The Importance of Good Sleep (00:10:29) Deep dive into sleep’s impact on health, performance, and the compounding effects of sleep deprivation. Consistency & Sleep Habits (00:13:26) Discussion on the importance of consistent sleep schedules and the ripple effect of poor sleep on work and family. Family, Friends, and Faith (00:14:43) Exploring the value of being present with family and friends, and the importance of intentional time for faith. Navigating Empty Nesting & Relationships (00:16:46) Mike and Josh discuss the transition to empty nesting, maintaining friendships, and the importance of marriage. Advice for Future Son-in-Law (00:18:26) Mike shares the three priorities he gave his daughter’s fiancé: marriage first, protection, and provision. Health, Hygiene, and Hobbies (00:20:27) The hosts discuss the importance of health, personal care, and finding hobbies, especially as life circumstances change. Soul, Service, and Smiles (00:22:08) Conversation about finding joy, serving others, and surrounding oneself with positive, uplifting people. Eight Hours of Hard Work (00:23:44) Emphasis on making work hours productive, focusing on investment versus expense, and avoiding summer distractions. Episode Wrap-Up & Teaser for Next Episode (00:24:44) The hosts take a break, tease a framework for implementing the eight by eight by eight rule in the next episode.
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36 - The Hidden Costs of Disengagement: Why Your Workforce is Leaving
06/09/2025
36 - The Hidden Costs of Disengagement: Why Your Workforce is Leaving
In this episode of the Lucky 13 podcast, hosts Mike Lantz and Josh Hauser explore the latest trends in employee engagement, referencing Gallup’s Q12 survey and recent research on workplace culture. They discuss the decline in engagement, the impact of mid-level management, and why employees leave—highlighting issues like poor leadership, lack of meaningful work, and toxic culture. The hosts emphasize the importance of trust, recognition, flexibility, and value alignment, offering practical insights for leaders seeking to improve retention and create a more positive, engaged workplace. Podcast Introduction and Banter (00:00:09) Hosts introduce themselves, share personal updates, and engage in lighthearted conversation. Harvard Conference Experience (00:01:09) Mike discusses attending the Flourishing at Work conference at Harvard and its focus on human flourishing and work. Indiana in May: Sports and Local Culture (00:02:50) Discussion about May in Indiana, Pacers basketball, and the excitement of local sports traditions. Gallup Q12 Survey Overview and 2024 Findings (00:04:05) Gallup’s latest employee engagement results, a 2% drop, and the impact of mid-level managers. Review of Gallup Q12 Questions (00:05:26) Hosts read and discuss the 12 Gallup Q12 engagement questions and their significance. Disengagement and Its Causes (00:07:00) Exploring what it means to be actively disengaged and why employees become disengaged over time. Top 10 Reasons Employees Leave Companies (00:08:15) Introduction to the top ten reasons for employee turnover, aligning with Gallup Q12 findings. 1. Poor Management or Leadership (00:08:42) Lack of trust in leadership as a primary reason for employee departures. 2. Lack of Meaningful Work (00:10:08) Importance of connecting daily tasks to a greater purpose and meaningful outcomes. 3. Lack of Career Growth and Development (00:12:30) The need for ongoing growth, learning, and investment in employee development. 4. Toxic Workplace Culture (00:17:00) Defining toxic culture, its signs, and its role as the top predictor of attrition. 5. Lack of Recognition and Appreciation (00:19:32) The impact of feeling undervalued and the importance of genuine recognition. 6. Poor Work-Life Balance or Burnout (00:21:02) Debate over work-life balance, the value of flexibility, and the risk of burnout. 7. Misalignment with Company Values or Purpose (00:24:59) Problems arising when employees’ values don’t match the company’s, especially after hiring. 8. Limited Autonomy or Micromanagement (00:26:31) The negative effects of micromanagement and the need for employee autonomy. 9. Poor Internal Communication (00:26:53) How miscommunication and lack of clarity hinder productivity and engagement. 10. Unclear or Changing Priorities (00:27:29) The confusion and frustration caused by shifting priorities and lack of focus. Episode Wrap-Up and Next Steps (00:28:24) Summary of key points and preview of the next episode focused on solutions and practical tools.
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35 - The Hidden Costs of Disengagement: Why Your Bottom Line Depends on Employee Engagement
06/02/2025
35 - The Hidden Costs of Disengagement: Why Your Bottom Line Depends on Employee Engagement
In this episode of the "Lucky 13" podcast, Josh Hauser and Mike Lantz discuss the critical issue of declining employee engagement in the U.S., referencing a recent Gallup report. They explore the Gallup Q12 survey, which measures engagement through 12 questions, and emphasize the pivotal role of middle management in fostering a positive work environment. Key strategies for enhancing engagement include empowering managers, integrating engagement into daily operations, aligning efforts with organizational goals, providing development opportunities, and fostering a culture of recognition. Practical examples and the importance of leadership accountability are also highlighted. Introduction and Overview (00:00:08) Mike summarizes the previous conversation about the Gallup poll and sets the stage for today's discussion. Gallup Report Findings (00:00:29) Mike discusses the decline in employee engagement and its financial implications for organizations. Q12 Survey Questions (00:01:14) Mike lists the 12 questions from the Gallup Q12 survey that measure employee engagement. Understanding Engagement Levels (00:02:30) Discussion on the percentage of engaged, disengaged, and actively disengaged employees in the workforce. The Role of Managers (00:04:19) Mike emphasizes the critical position of middle managers in influencing employee engagement. Challenges for Mid-Level Managers (00:05:38) Discussion on the pressures mid-level managers face from both frontline employees and executive leadership. Importance of Coaching Managers (00:09:30) Mike stresses the need to empower mid-level managers as coaches to improve employee engagement. Integrating Engagement into Operations (00:10:03) Mike provides examples of how to weave employee engagement into daily operations. Encouraging Employee Development (00:16:00) Discussion on the significance of providing opportunities for employee growth and development. Fostering Recognition and Appreciation (00:17:35) Mike highlights the importance of creating a culture of recognition and appreciation in the workplace. Recognition Practices (00:18:22) Discussion on employee recognition methods that encourage acknowledgment among team members. Intentional Acknowledgment (00:19:04) Importance of specific and intentional recognition to enhance employee engagement. Empowering Managers (00:19:38) Strategies for managers to coach employees and integrate engagement into daily operations. Financial Implications of Engagement (00:20:00) Highlighting the cost of disengagement and the potential return on investment from engagement efforts. Understanding Employee Disengagement (00:20:26) Exploration of which employees tend to leave an organization first and why. Leadership Accountability (00:21:54) Discussion on leaders' responsibility for employee engagement and the impact of their management style. Self-Reflection in Leadership (00:23:00) Encouragement for leaders to evaluate their role in employee disengagement and take responsibility. Evolving Leadership Roles (00:23:50) The shift in the CEO role from Chief Executive Officer to Chief Experience Officer.
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34 - The Cost of Disengagement: How It's Draining Your Business Resources
05/27/2025
34 - The Cost of Disengagement: How It's Draining Your Business Resources
In this episode of the Lucky 13 podcast, co-hosts Josh Hauser and Mike Lantz discuss the critical topic of employee engagement, drawing insights from Gallup's 2024 engagement report. They highlight the alarming decline in global and U.S. engagement scores and the significant financial impact of disengagement on productivity and turnover costs. The conversation emphasizes the importance of a robust company culture and effective management practices in retaining engaged employees. They also introduce Gallup's Q12 questions, designed to measure employee engagement, and stress the need for organizations to prioritize basic engagement strategies to foster a more productive workforce. Introduction to the Podcast (00:00:07) Josh and My Clients welcome listeners back to the Lucky 13 podcast, introducing themselves. Discussion on Communication (00:00:38) The hosts talk about the importance of body language and non-verbal communication. Wear It Wednesday (00:01:02) My Clients explains the concept of "Wear It Wednesday" and promotes the organizations they support. Sales Process Importance (00:03:19) Josh emphasizes the significance of a structured sales process in achieving success. Employee Engagement Statistics (00:04:51) Discussion on Gallup's 2024 engagement report showing a decline in global employee engagement scores. Impact of Disengagement (00:06:39) The hosts discuss the staggering costs of disengagement on productivity and the economy. Turnover Costs (00:08:01) Josh explains the financial implications of employee turnover for businesses. Engagement Challenges (00:10:02) My Clients highlights the challenges in retaining engaged employees amid widespread disengagement. Cultural Importance (00:11:01) Discussion on the necessity of investing in company culture to foster employee engagement. Gallup's Q12 Questions (00:12:28) Josh introduces Gallup's Q12 questions that measure employee engagement. Engagement Data Insights (00:13:29) Josh shares insights from Gallup's report regarding declines in engagement among managers. Historical Engagement Trends (00:15:38) The hosts reflect on the highest engagement levels recorded in 2020 during the pandemic. Leadership During COVID-19 (00:16:10) Discussion on how the pandemic revealed true leadership qualities among managers. Summary of Q12 Questions (00:16:59) Josh begins to outline the first of Gallup's Q12 questions related to employee expectations. Understanding Team Dynamics (00:17:32) Discussion on the importance of alignment and first steps for team success in sports and work. Job Descriptions and Clarity (00:18:10) Josh reflects on the effectiveness of overly complex job descriptions and employee expectations. Technology Challenges (00:18:23) Frustration over technology hindering employee performance and the need for better resources. Employee Engagement Opportunities (00:19:13) Importance of having opportunities to perform best work daily for employee satisfaction. Recognition and Praise (00:19:34) The role of recognition in motivating employees and fostering a positive work environment. Supervisor Care (00:19:52) Discussion on the significance of supervisors showing genuine care for employees' personal lives. Encouragement for Development (00:20:26) Highlighting the need for ongoing development and encouragement from colleagues and supervisors. Value of Opinion (00:21:04) The impact of feeling heard and valued in the workplace on employee engagement. Mission Clarity (00:21:15) Understanding the company’s mission enhances employee perception of their job's importance. Commitment to Quality Work (00:21:32) The necessity for a culture of quality work and accountability among employees. Workplace Friendships (00:22:02) The importance of having friends at work, particularly for younger generations. Feedback on Progress (00:22:57) The necessity of regular feedback for employee growth and engagement. Opportunities for Learning (00:23:37) Discussion on the value of learning opportunities at work for employee development. Engagement Survey Insights (00:24:13) Discussion on the alarming engagement statistics derived from employee surveys. Next Episode Teaser (00:24:50) Announcement of the next episode focusing on manager levels and Gallup's recommendations.
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33 - Saying "No" is Not a Four-Letter Word!
05/12/2025
33 - Saying "No" is Not a Four-Letter Word!
In this episode of the Lucky 13 podcast, hosts Mike Lantz and Josh Hauser discuss the importance of setting boundaries and the power of saying "no" in both personal and professional contexts. They explore how societal pressures often lead to overcommitment and burnout. The hosts share practical strategies for effectively communicating "no," such as using "I" statements and practicing empathy. They emphasize the significance of knowing one's priorities and practicing self-care to avoid capacity issues. Through personal anecdotes, they highlight the benefits of prioritizing one's well-being and creating a balanced, fulfilling life. Introduction to the Podcast (00:00:08) Mike introduces the Lucky 13 podcast and Josh and Mike joke about Josh's middle name, Sheffield. Personal Training Business Update (00:00:57) Discussion about Josh's son Jackson starting a personal training business and working with the Indy 11 soccer team. Kobe's Move to England (00:02:21) Sheffield talks about his son Kobe's upcoming move to England and his experiences in the Air Force. Setting Boundaries Discussion (00:03:24) The speakers discuss the challenges of saying no and the importance of setting boundaries. Empathy in Leadership (00:06:20) The importance of empathy in leadership and understanding employees' personal challenges. Using "I" Statements (00:08:03) Strategies for communicating personal boundaries through "I" statements and collective "we" statements. Utilizing Veto Tools (00:10:09) How to encourage teams to use strategic planning tools to guide decision-making. Prioritizing Personal Goals (00:12:28) The significance of knowing one's priorities to effectively say yes or no to requests. Self-Care Importance (00:13:51) The need for self-care and recognizing the long-term benefits of saying no for personal well-being. Overcoming the Need to Be Liked (00:15:01) A reflection on how the desire to be liked can lead to overcommitting and the importance of setting boundaries. Understanding Busyness (00:16:54) Discussion on how busyness is self-created and the need to reprioritize life as entrepreneurs. The Importance of Saying No (00:17:32) Strategies for practicing "no" to enhance productivity in personal and professional life. Emotional and Financial Impact of Busy (00:17:32) Realization that constant busyness can lead to emotional, spiritual, and financial depletion. Shifting from Busy to Productive (00:17:32) Encouragement to replace busy tasks with productive ones for better life balance. Reflecting on Saying No (00:17:54) Concluding thoughts on the value of saying no in maintaining focus and priorities.
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32 - Just Say No: The Secret to Avoiding Overcommitment and Stress
05/05/2025
32 - Just Say No: The Secret to Avoiding Overcommitment and Stress
In this episode of the Lucky 13 Podcast, Mike and Josh explore the critical skill of saying "no" in personal and professional contexts. They discuss the importance of setting boundaries to protect time and resources, emphasizing that saying no is essential for maintaining focus on priorities. They also share strategies for effectively communicating refusals, such as using clear, concise language and rehearsing responses. The episode underscores that saying no is not just about rejection, but about making intentional choices that support long-term goals. Basketball Banter (00:00:08) Mike and Josh humorously discuss their basketball skills and experiences. The Jingle Idea (00:01:30) Mike suggests creating a jingle for their brand using AI tools like ChatGPT. Mental Training Discussion (00:04:00) They reflect on Ben Carnes' mental training program and its impact on local high school basketball. Saying No in Business (00:09:22) Josh emphasizes the importance of learning to say no effectively in business contexts. Saying No in Business (00:16:43) Discussion on the importance of saying no to align with high priorities and goals. Communicating No Effectively (00:17:29) Strategies for professionally saying no without hurting personal relationships or egos. Commitment to Yes (00:18:09) Emphasizing full commitment when saying yes and the necessity of saying no otherwise. The Hell Yes or Hell No Principle (00:18:26) Exploring the concept of clear decision-making between strong affirmations and outright rejections. Rehearsing Your No (00:19:19) Advice on preparing concise responses to maintain commitment to saying no. Calendar Review Challenge (00:20:11) Encouragement to evaluate past commitments and consider retracting unnecessary yeses. Filling Your Calendar with Priorities (00:21:17) Discussion on aligning calendar activities with personal priorities and values.
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31 - Mastering Chaos: Unlocking Productivity in a Turbulent Business Landscape
04/14/2025
31 - Mastering Chaos: Unlocking Productivity in a Turbulent Business Landscape
In this episode of the Lucky 13 podcast, hosts Mike Lantz and Josh Hauser delve into the current turbulent business landscape, influenced by AI advancements, political instability, and market shifts. They emphasize the critical role of communication within organizations, particularly during uncertain times, and the necessity for leaders to maintain open dialogue with their teams to ensure psychological safety. The episode also covers effective time management strategies, including the Eisenhower Matrix and the "Three Three Three" method, which help prioritize tasks. The hosts stress the importance of focus and organization in navigating business complexities and enhancing personal productivity. Introduction to Unsettled Times (00:00:08) Mike and Josh discuss the current unsettling climate in businesses due to various changes. Communication in Teams (00:00:54) The importance of effective communication within teams during uncertain times is emphasized. Offense vs. Defense in Business (00:01:24) They compare business strategies to playing offense or defense in response to market changes. Opportunistic Hiring (00:02:03) Discussion on the potential for opportunistic hiring amid layoffs in certain industries. Employee Communication and Psychological Safety (00:03:11) The necessity for open communication to ensure employees feel secure in their jobs. Using Timeouts for Team Alignment (00:04:05) The analogy of coaches using timeouts to align teams is applied to business leadership. Core Values and Organizational Clarity (00:04:12) Importance of regularly revisiting core values to maintain organizational clarity. Time Management Challenges (00:05:41) Mike and Josh delve into the challenges of managing time effectively in business. Introduction to the Eisenhower Matrix (00:06:20) They introduce the Eisenhower Matrix as a tool for prioritizing tasks. Delegating Tasks (00:07:06) Discussion on delegating tasks that are urgent but not important. The Three Three Three Method (00:09:09) Mike explains the Three Three Three method for daily task prioritization. Focus Equals Growth (00:11:11) The concept of focus leading to growth in personal and organizational contexts. Time Blocking for Productivity (00:14:26) Mike shares his approach to time blocking for effective time management. Planning for Freedom (00:17:22) Discusses the importance of scheduling tasks to create mental clarity and freedom. Discipline in Time Management (00:17:44) Highlights the need for discipline in avoiding distractions during focused work periods. The ABC Method (00:18:43) Introduces a framework for prioritizing tasks based on urgency and importance. Defining Priority Issues (00:19:50) Explains how to categorize issues to ensure focus on critical problems affecting the organization. Establishing Clarity in Communication (00:20:22) Emphasizes the need for clear communication within teams to effectively solve issues. Choosing and Implementing Strategies (00:20:39) Encourages selecting one effective strategy for time management and being open to team differences.
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30 - How Can Effective Decision-Making Transform Your Organization?
04/07/2025
30 - How Can Effective Decision-Making Transform Your Organization?
In the first episode of Season 2 of the "Lucky 13 Podcast," hosts Mike Lantz and Josh Hauser discuss decision-making strategies within organizations. They emphasize the importance of core values and focus, sharing insights from books they've read. The episode introduces frameworks like RACI to clarify roles and responsibilities and a quadrant system to categorize decisions based on urgency and importance. They stress the need for leaders to empower their teams, delegate effectively, and create a culture of accountability. Personal reflections on decision-making in both professional and personal contexts round out the episode, offering listeners practical advice for effective leadership. Introduction to the Episode (00:00:08) Hosts Mike and Josh introduce the inaugural episode of Season 2 and discuss the significance of St. Patrick's Day. Personal Updates (00:01:07) Mike shares his experience with illness and Josh updates on his family, including plans for Easter. Summer Plans (00:02:11) Mike talks about his family's upcoming summer vacation plans in Gatlinburg and the excitement around it. Latest Book Discussion (00:02:55) Mike introduces "The Rhythm of Life" by Matthew Kelly, emphasizing its focus on personal growth and purpose. Decision-Making Framework (00:04:03) Josh discusses his rereading of "Think Again" by Craig Groeschel, focusing on pre-made decision frameworks. Core Values and Focus (00:05:11) Josh explains the importance of core values and focus in decision-making processes. Personal Purpose Reflection (00:06:49) Mike shares a personal story about discovering his purpose and how it influences his decisions. Core Focus Explanation (00:06:11) Josh defines core focus and its role in guiding daily actions and decisions. Integrating Decision-Making (00:10:13) The hosts discuss the role of an integrator in decision-making within organizations. Decision-Making Matrix Introduction (00:11:24) Josh introduces a matrix for making decisions based on urgency and importance. Low Stakes, Low Urgency Decisions (00:12:39) Josh explains how team members should handle low stakes and low urgency decisions independently. High Stakes, Low Urgency Decisions (00:13:15) Josh discusses how to approach high stakes but low urgency decisions with proposed plans. Encouraging Team Members (00:14:21) Mike highlights the importance of encouraging team members to share their decision-making thoughts. Curiosity in Leadership (00:15:03) Josh emphasizes the value of leaders asking questions to guide team members in their decision-making. Summary of Decision-Making Framework (00:16:06) The hosts summarize the decision-making framework, outlining how to handle various urgency and importance levels. RACI Document Explanation (00:16:35) Introduction to the RACI document and its components for decision-making clarity. Leadership Roles in Decision-Making (00:17:14) Discussion on leaders' roles in consulting and informing versus being responsible for decisions. Urgency and Significance in Decisions (00:17:35) Importance of identifying urgency and significance in decision-making processes. Common Decision-Making Mistakes (00:18:44) Leaders often struggle with delegation and tracking decision-making time effectively. Bubbling Up Decisions (00:19:53) The necessity of making timely decisions to avoid financial losses in businesses. Action Plans Post-Decision (00:21:15) Emphasizing the need for clear action plans and accountability after decisions are made. Decision-Making Frameworks (00:22:03) Overview of using urgency and stakes to categorize decision-making approaches. Identifying Leadership Gaps (00:22:54) Encouragement to assess decision-making patterns to identify leadership deficiencies. Teaching Decision-Making to Children (00:23:07) Reflection on the importance of teaching effective decision-making skills to kids.
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29 - The Secret Sauce to Accountability and Collaboration in Problem-Solving
04/01/2025
29 - The Secret Sauce to Accountability and Collaboration in Problem-Solving
In this episode of the "Lucky 13 Podcast," hosts Mike Lantz and Josh Hauser delve into problem-solving within organizations using the IDS (Identify, Discuss, Solve) methodology. They emphasize the need to address recurring issues, foster accountability, and ensure effective communication among team members. Key takeaways include the importance of taking immediate action, defining clear outcomes, managing short-term and long-term issues, and the critical role of leadership in guiding discussions. The hosts provide practical advice on identifying and prioritizing issues that impact people, processes, and profits, encouraging a culture of open dialogue and collaboration for sustainable solutions. Introduction and Hosts (00:00:08) Mike Lance introduces the podcast and his co-host, Josh Hauser. Business Owners Roundtable Anecdote (00:00:32) Mike shares an anecdote about a recurring issue faced by a business owner. Recurring Issues in Business (00:01:13) Discussion on the persistence of unresolved issues in businesses and the importance of accountability. Introduction to IDS Methodology (00:02:07) Josh explains the IDS (Identify, Discuss, Solve) methodology for addressing business problems. Importance of L10 Meetings (00:02:34) Mike emphasizes the structure of L10 meetings and their focus on solving important issues. Defining Issues (00:02:53) Josh discusses how to identify and define issues within a team or organization. The Three P's (00:03:26) Josh introduces the concept of focusing on People, Process, and Profit when identifying issues. Accountability in Problem Solving (00:05:10) Discussion on determining accountability for issues raised in meetings. Types of Issues (00:06:30) Josh outlines three types of issues: feedback, information, and problems to solve. Pain Points in Problem Solving (00:08:35) Josh stresses the importance of identifying pain points when discussing issues. Avoidance of Issues (00:11:33) Josh highlights avoidance as a common issue in leadership teams and its impact on problem-solving. Collaboration for Solutions (00:12:21) Discussion on the need for collaboration between departments to resolve issues effectively. Curiosity in Discussions (00:14:36) Josh explains the importance of curiosity and focused discussions in the IDS process. Effective Solving (00:14:48) Josh concludes with how a good solve should result in actionable to-dos within a specified timeframe. First Domino in Action (00:14:59) Discusses the importance of identifying the first step in solving a business issue. Understanding "I Got It" (00:15:24) Highlights the need for clarity on what "done" means when assigning tasks. Quarterly Rocks and Issue Management (00:16:00) Explores how unresolved issues can accumulate over time, complicating goal achievement. Compartmentalizing Conversations (00:17:10) Emphasizes the importance of separating long-term and short-term issues for effective problem-solving. Maturity in Problem-Solving (00:17:50) Discusses the necessity of having the right mindset for addressing immediate versus future issues. Resources for Integrators (00:18:39) Provides suggestions for resources and individuals to follow for better problem-solving skills. Skill Set vs. Will Set (00:19:39) Contrasts the need for the will to identify issues with the skill to resolve them effectively. Challenge for Leaders (00:20:16) Encourages listeners to identify their biggest issues to facilitate strategic planning and solutions.
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