56 - Mastering the Art of Employee Evaluation: Balancing Will Sets and Skill Sets for Team Success
Lucky 13 - All Things People AND Profit
Release Date: 12/08/2025
Lucky 13 - All Things People AND Profit
In this Lucky 13 Podcast episode, Mike Lantz and Josh Hauser discuss the importance of “core focus” in business and personal development. They explore how a company’s origin story shapes its purpose, passion, and niche, emphasizing the need to revisit and clarify these elements regularly. Through personal anecdotes and practical examples, they highlight how a clear core focus guides decision-making, prevents distractions, and energizes teams. The conversation also touches on the value of discipline in saying no to misaligned opportunities and the role of both founders and employees in...
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In this episode of the Lucky 13 Podcast, hosts Josh Hauser and Mike Lantz share personal holiday traditions before diving into business insights. They discuss Parkinson’s Law, emphasizing how work expands to fill available time, and warn against unnecessary hiring and bureaucratic growth. The conversation highlights the pitfalls of focusing on trivial issues, accumulating organizational “junk,” and prioritizing appearances over substance. The hosts encourage leaders to set tighter deadlines, regularly eliminate inefficiencies, and foster honest self-reflection to build resilient,...
info_outlineLucky 13 - All Things People AND Profit
In this episode of the Lucky 13 Podcast, Mike Lantz and Josh Hauser dive into people management, work-life alignment, and employee evaluation, using the holiday season as a backdrop. They discuss how aligning personal and professional lives brings clarity, then explore evaluating employees through “will sets” (motivation) and “skill sets” (ability). The conversation covers managing low performers, re-engaging disengaged experts, developing high potentials, and coaching top talent. Sports analogies and real-life examples illustrate strategies for feedback, ownership, and recognition....
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In this episode of the Lucky 13 Podcast, hosts Mike Lantz and Josh Hauser reconnect, sharing lighthearted banter about local food favorites before diving into a reflective business discussion. They emphasize the importance of honest year-end reviews, hiring the right people, and upholding core company values. The conversation explores balancing accountability and friendship, demanding excellence with compassion, and avoiding fear-based retention. Using personal stories and practical tools, Mike and Josh encourage leaders to foster team alignment, address issues early, and make data-driven...
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In this episode of the Lucky 13 Podcast, hosts Josh Hauser and Mike Lantz explore the foundations of effective business leadership, using sports analogies from Indiana University athletics. They discuss building success through consistent effort, the importance of decisive commitment, and rapidly transforming organizational culture. The conversation highlights the need for clear vision, aligning the right people in the right roles, and mastering both leadership and management. Practical strategies like measurable KPIs and 90-day priorities are shared, emphasizing intentional teamwork and...
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In this Lucky 13 Podcast episode, hosts Mike Lantz and Josh Hauser interview Jason Beutler, CEO of Robosource. Jason shares his journey from studying computer science and AI to founding Robosource, which helps small and mid-sized businesses integrate AI into daily operations. They discuss Robosource’s Process Coach, a virtual AI assistant that streamlines tasks like sales proposals and sourcing, and emphasize AI as a supportive tool, not a job replacer. The conversation also covers challenges businesses face in adopting AI, the importance of business-driven strategies, and Robosource's...
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In this episode of the Lucky 13 Podcast, hosts Mike Lantz and Josh Hauser explore how leadership and organizational clarity can be improved using the math concept of order of operations (PEMDAS). Through relatable analogies and real-world examples, they discuss the importance of clear rules, tools, and disciplines in business, effective communication, and hiring practices. The hosts share personal stories and practical frameworks, emphasizing that consistent standards and cultural fit are key to building strong, aligned teams and achieving business success. Podcast Introduction...
info_outlineLucky 13 - All Things People AND Profit
In this episode, Mike and Josh discuss Indiana University football’s strong season and the excitement around the return of the bison mascot. The conversation then shifts to leadership, drawing on John Maxwell’s “The 21 Irrefutable Laws of Leadership.” They explore principles like servant leadership, the importance of connection, and the Law of Buy-In, sharing personal stories and practical advice. The episode emphasizes that effective leadership is built on daily growth, genuine relationships, and helping others achieve their dreams, offering actionable insights for both sports fans...
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In this episode, recorded on September 11th, Mike Lantz and Josh Hauser (“Chef Hauser”) engage in an unscripted conversation about business leadership, personal growth, and mindset. Josh shares memorable analogies—like “left cheek, right cheek” and “what wood won’t light”—to illustrate the importance of referrals, clarity, and focusing on high performers. The hosts discuss raising organizational standards, the value of self-awareness, and fostering team alignment. Blending humor and practical advice, they encourage leaders to obsess over excellence, nurture talent, and...
info_outlineLucky 13 - All Things People AND Profit
In this episode of the Lucky 13 Podcast, hosts Mike Lantz and Josh Hauser dive into the challenges of employee turnover in today’s tight job market. They distinguish between natural and preventable turnover, discuss the impact of hiring practices and leadership, and offer practical strategies for reducing regrettable attrition. The conversation also highlights the value of peer coaching “trios” for business owners. With candid anecdotes and actionable advice, Mike and Josh emphasize the importance of aligning the right people with the right roles to drive business success and employee...
info_outlineIn this episode of the Lucky 13 Podcast, Mike Lantz and Josh Hauser dive into people management, work-life alignment, and employee evaluation, using the holiday season as a backdrop. They discuss how aligning personal and professional lives brings clarity, then explore evaluating employees through “will sets” (motivation) and “skill sets” (ability). The conversation covers managing low performers, re-engaging disengaged experts, developing high potentials, and coaching top talent. Sports analogies and real-life examples illustrate strategies for feedback, ownership, and recognition. Sponsored by Santa Claus and Twisted Sisters, the episode offers practical leadership insights for building high-performing teams.
Holiday Traditions and Work-Life Alignment (00:00:08) Hosts Mike and Josh discuss Christmas traditions, family alignment, and parallels between personal and professional life during holidays.
Fiddle Fart Fridays and Family Connection (00:02:12) Weekly tradition of matching outfits and spending quality time together during the holiday season.
Core Values and Alignment in Family and Work (00:03:01) How clarity and alignment in family traditions can translate to business and work life.
Sponsor Shoutout and Holiday Retail Life (00:03:28) Mention of Twisted Sisters retail store and the impact of holiday season on retail business.
Employee Evaluation: Will Sets and Skill Sets (00:04:19) Introduction to evaluating employees based on motivation (will sets) and abilities (skill sets).
Defining Will Sets and Skill Sets (00:05:32) Clarifying what "will sets" and "skill sets" mean in the context of employee performance.
Quadrant Chart for Employee Evaluation (00:06:34) Explanation of using a quadrant chart to categorize employees by will and skill.
Low Performers: Setting Standards and Limits (00:07:08) How to handle employees with low will and low skill, including setting clear standards and exit strategies.
Disengaged Experts: High Skill, Low Will (00:10:17) Addressing employees with high skill but low motivation, and strategies to re-engage or exit them.
Impact of Tolerating Low Performance (00:12:39) Consequences of keeping low performers and disengaged experts on the team.
High Potentials: High Will, Low Skill (00:14:22) Approaches for developing eager employees who lack some skills, including coaching and small wins.
Coaching and Permission to Develop (00:17:06) Importance of asking for permission to coach and providing consistent feedback to high potentials.
Top Performers: High Will, High Skill (00:18:39) Strategies for managing top performers, including raising standards, stewardship, and two-way feedback.
Recognizing and Rewarding Top Performers (00:22:11) The importance of recognition, incentives, and involving top performers in goal setting.
Year-End Evaluation and Team Strategy (00:22:36) Encouragement to use the matrix for year-end evaluations and to strategize for team development.
Closing Remarks and Sports Analogy (00:23:35) Final thoughts, sports analogies, and a lighthearted sign-off.