34 - The Cost of Disengagement: How It's Draining Your Business Resources
Lucky 13 - All Things People AND Profit
Release Date: 05/27/2025
58 - From Origin Story to Core Focus: Crafting Your Business Identity
Lucky 13 - All Things People AND Profit
In this Lucky 13 Podcast episode, Mike Lantz and Josh Hauser discuss the importance of “core focus” in business and personal development. They explore how a company’s origin story shapes its purpose, passion, and niche, emphasizing the need to revisit and clarify these elements regularly. Through personal anecdotes and practical examples, they highlight how a clear core focus guides decision-making, prevents distractions, and energizes teams. The conversation also touches on the value of discipline in saying no to misaligned opportunities and the role of both founders and employees in...
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57 - Are You Expanding Your Business or Just Filling Space?
Lucky 13 - All Things People AND Profit
In this episode of the Lucky 13 Podcast, hosts Josh Hauser and Mike Lantz share personal holiday traditions before diving into business insights. They discuss Parkinson’s Law, emphasizing how work expands to fill available time, and warn against unnecessary hiring and bureaucratic growth. The conversation highlights the pitfalls of focusing on trivial issues, accumulating organizational “junk,” and prioritizing appearances over substance. The hosts encourage leaders to set tighter deadlines, regularly eliminate inefficiencies, and foster honest self-reflection to build resilient,...
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56 - Mastering the Art of Employee Evaluation: Balancing Will Sets and Skill Sets for Team Success
Lucky 13 - All Things People AND Profit
In this episode of the Lucky 13 Podcast, Mike Lantz and Josh Hauser dive into people management, work-life alignment, and employee evaluation, using the holiday season as a backdrop. They discuss how aligning personal and professional lives brings clarity, then explore evaluating employees through “will sets” (motivation) and “skill sets” (ability). The conversation covers managing low performers, re-engaging disengaged experts, developing high potentials, and coaching top talent. Sports analogies and real-life examples illustrate strategies for feedback, ownership, and recognition....
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55 - The Challenge of Balancing Leadership and Friendship in Business
Lucky 13 - All Things People AND Profit
In this episode of the Lucky 13 Podcast, hosts Mike Lantz and Josh Hauser reconnect, sharing lighthearted banter about local food favorites before diving into a reflective business discussion. They emphasize the importance of honest year-end reviews, hiring the right people, and upholding core company values. The conversation explores balancing accountability and friendship, demanding excellence with compassion, and avoiding fear-based retention. Using personal stories and practical tools, Mike and Josh encourage leaders to foster team alignment, address issues early, and make data-driven...
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54 - Practical Best Strategies for Rapid Organizational Culture Transformation
Lucky 13 - All Things People AND Profit
In this episode of the Lucky 13 Podcast, hosts Josh Hauser and Mike Lantz explore the foundations of effective business leadership, using sports analogies from Indiana University athletics. They discuss building success through consistent effort, the importance of decisive commitment, and rapidly transforming organizational culture. The conversation highlights the need for clear vision, aligning the right people in the right roles, and mastering both leadership and management. Practical strategies like measurable KPIs and 90-day priorities are shared, emphasizing intentional teamwork and...
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53 - Unlocking AI: Practical Steps for Small and Mid-Sized Businesses to Embrace Technology and Thrive
Lucky 13 - All Things People AND Profit
In this Lucky 13 Podcast episode, hosts Mike Lantz and Josh Hauser interview Jason Beutler, CEO of Robosource. Jason shares his journey from studying computer science and AI to founding Robosource, which helps small and mid-sized businesses integrate AI into daily operations. They discuss Robosource’s Process Coach, a virtual AI assistant that streamlines tasks like sales proposals and sourcing, and emphasize AI as a supportive tool, not a job replacer. The conversation also covers challenges businesses face in adopting AI, the importance of business-driven strategies, and Robosource's...
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52 - What Can Math Teach Us About Leadership and Organizational Clarity?
Lucky 13 - All Things People AND Profit
In this episode of the Lucky 13 Podcast, hosts Mike Lantz and Josh Hauser explore how leadership and organizational clarity can be improved using the math concept of order of operations (PEMDAS). Through relatable analogies and real-world examples, they discuss the importance of clear rules, tools, and disciplines in business, effective communication, and hiring practices. The hosts share personal stories and practical frameworks, emphasizing that consistent standards and cultural fit are key to building strong, aligned teams and achieving business success. Podcast Introduction...
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51 - The Greatest Leadership Principles for Inspiring Success and Growth
Lucky 13 - All Things People AND Profit
In this episode, Mike and Josh discuss Indiana University football’s strong season and the excitement around the return of the bison mascot. The conversation then shifts to leadership, drawing on John Maxwell’s “The 21 Irrefutable Laws of Leadership.” They explore principles like servant leadership, the importance of connection, and the Law of Buy-In, sharing personal stories and practical advice. The episode emphasizes that effective leadership is built on daily growth, genuine relationships, and helping others achieve their dreams, offering actionable insights for both sports fans...
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50 - Why "But" is the Enemy of Effective Communication in Leadership
Lucky 13 - All Things People AND Profit
In this episode, recorded on September 11th, Mike Lantz and Josh Hauser (“Chef Hauser”) engage in an unscripted conversation about business leadership, personal growth, and mindset. Josh shares memorable analogies—like “left cheek, right cheek” and “what wood won’t light”—to illustrate the importance of referrals, clarity, and focusing on high performers. The hosts discuss raising organizational standards, the value of self-awareness, and fostering team alignment. Blending humor and practical advice, they encourage leaders to obsess over excellence, nurture talent, and...
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49 - Building a Resilient Workforce: Strategies for Managing Employee Turnover Effectively
Lucky 13 - All Things People AND Profit
In this episode of the Lucky 13 Podcast, hosts Mike Lantz and Josh Hauser dive into the challenges of employee turnover in today’s tight job market. They distinguish between natural and preventable turnover, discuss the impact of hiring practices and leadership, and offer practical strategies for reducing regrettable attrition. The conversation also highlights the value of peer coaching “trios” for business owners. With candid anecdotes and actionable advice, Mike and Josh emphasize the importance of aligning the right people with the right roles to drive business success and employee...
info_outlineIn this episode of the Lucky 13 podcast, co-hosts Josh Hauser and Mike Lantz discuss the critical topic of employee engagement, drawing insights from Gallup's 2024 engagement report. They highlight the alarming decline in global and U.S. engagement scores and the significant financial impact of disengagement on productivity and turnover costs. The conversation emphasizes the importance of a robust company culture and effective management practices in retaining engaged employees. They also introduce Gallup's Q12 questions, designed to measure employee engagement, and stress the need for organizations to prioritize basic engagement strategies to foster a more productive workforce.
Introduction to the Podcast (00:00:07)
Josh and My Clients welcome listeners back to the Lucky 13 podcast, introducing themselves.
Discussion on Communication (00:00:38)
The hosts talk about the importance of body language and non-verbal communication.
Wear It Wednesday (00:01:02)
My Clients explains the concept of "Wear It Wednesday" and promotes the organizations they support.
Sales Process Importance (00:03:19)
Josh emphasizes the significance of a structured sales process in achieving success.
Employee Engagement Statistics (00:04:51)
Discussion on Gallup's 2024 engagement report showing a decline in global employee engagement scores.
Impact of Disengagement (00:06:39)
The hosts discuss the staggering costs of disengagement on productivity and the economy.
Turnover Costs (00:08:01)
Josh explains the financial implications of employee turnover for businesses.
Engagement Challenges (00:10:02)
My Clients highlights the challenges in retaining engaged employees amid widespread disengagement.
Cultural Importance (00:11:01)
Discussion on the necessity of investing in company culture to foster employee engagement.
Gallup's Q12 Questions (00:12:28)
Josh introduces Gallup's Q12 questions that measure employee engagement.
Engagement Data Insights (00:13:29)
Josh shares insights from Gallup's report regarding declines in engagement among managers.
Historical Engagement Trends (00:15:38)
The hosts reflect on the highest engagement levels recorded in 2020 during the pandemic.
Leadership During COVID-19 (00:16:10)
Discussion on how the pandemic revealed true leadership qualities among managers.
Summary of Q12 Questions (00:16:59)
Josh begins to outline the first of Gallup's Q12 questions related to employee expectations.
Understanding Team Dynamics (00:17:32)
Discussion on the importance of alignment and first steps for team success in sports and work.
Job Descriptions and Clarity (00:18:10)
Josh reflects on the effectiveness of overly complex job descriptions and employee expectations.
Technology Challenges (00:18:23)
Frustration over technology hindering employee performance and the need for better resources.
Employee Engagement Opportunities (00:19:13)
Importance of having opportunities to perform best work daily for employee satisfaction.
Recognition and Praise (00:19:34)
The role of recognition in motivating employees and fostering a positive work environment.
Supervisor Care (00:19:52)
Discussion on the significance of supervisors showing genuine care for employees' personal lives.
Encouragement for Development (00:20:26)
Highlighting the need for ongoing development and encouragement from colleagues and supervisors.
Value of Opinion (00:21:04)
The impact of feeling heard and valued in the workplace on employee engagement.
Mission Clarity (00:21:15)
Understanding the company’s mission enhances employee perception of their job's importance.
Commitment to Quality Work (00:21:32)
The necessity for a culture of quality work and accountability among employees.
Workplace Friendships (00:22:02)
The importance of having friends at work, particularly for younger generations.
Feedback on Progress (00:22:57)
The necessity of regular feedback for employee growth and engagement.
Opportunities for Learning (00:23:37)
Discussion on the value of learning opportunities at work for employee development.
Engagement Survey Insights (00:24:13)
Discussion on the alarming engagement statistics derived from employee surveys.
Next Episode Teaser (00:24:50)
Announcement of the next episode focusing on manager levels and Gallup's recommendations.