loader from loading.io

Training Needs Analysis: A Deep Dive with VPS Experts

Perform Beyond - Learning & Development with VPS

Release Date: 11/01/2024

Behind the Scenes: Logistics and Learning Administration at VPS show art Behind the Scenes: Logistics and Learning Administration at VPS

Perform Beyond - Learning & Development with VPS

In this episode of *Perform Beyond*, Louise Brogan explores the behind-the-scenes operations of VPS's logistics and learning administration services. She is joined by Colin Lauder, Priyesh, and Pontus Nygren, who provide insight into how VPS supports clients through centralised training administration, learner care, and data management from their service centre in Barcelona.   The conversation highlights how VPS has built a global network for learning support, including managing multilingual training across multiple industries. Priyesh shares the background of the 20-year journey of the...

info_outline Why Outsourcing Learning and Development Works: The Final Episode show art Why Outsourcing Learning and Development Works: The Final Episode

Perform Beyond - Learning & Development with VPS

Why Outsourcing Learning and Development Works: The Final Episode Host: Louise Brogan Guests: Colin Lauder (Operations Manager), Maureen Owens (Learning Manager), Priyesh (Shared Service Centre Manager), Pontus Nygren (Service Centre Manager, EMEA) In the final episode of Perform Beyond, Louise Brogan wraps up the podcast series by diving into why companies should consider outsourcing their learning and development needs to VPS. Joined by Colin Lauder, Maureen Owens, Priyesh, and Pontus Nygren, the team discusses the many advantages outsourcing can provide, including cost savings, increased...

info_outline Creating Engaging and Inclusive Training Content show art Creating Engaging and Inclusive Training Content

Perform Beyond - Learning & Development with VPS

In episode five of *Perform Beyond*, host Louise Brogan is joined by Amanda Downs and Maureen Owens to explore the design process for client training programs at VPS. Building on previous episodes, this discussion delves into how VPS creates engaging, inclusive, and adaptable training content for their clients, with a focus on keeping it fresh and aligned with client needs.   Amanda shares insights on the importance of updating content regularly, adding new activities and interactions to keep learners engaged, and ensuring the content remains visually appealing and dynamic. Maureen adds...

info_outline Balancing New Trends and Regulations in Training show art Balancing New Trends and Regulations in Training

Perform Beyond - Learning & Development with VPS

In episode six of the VPS podcast, host Louise Brogan is joined by Amanda Downes, Instructional Designer and Project Manager, and Maureen Owens, Learning Manager at VPS. Together, they dive into the challenges and strategies involved in balancing new industry trends with established regulatory practices in the development of training programs. The discussion opens with an exploration of the importance of not falling prey to "shiny object syndrome"—the tendency to chase after the latest trends at the expense of core principles. Emphasising that learning outcomes should always take precedence,...

info_outline Training Needs Analysis: A Deep Dive with VPS Experts show art Training Needs Analysis: A Deep Dive with VPS Experts

Perform Beyond - Learning & Development with VPS

In this episode of the Perform Beyond Podcast, host Louise Brogan engages with Amanda Downes, an instructional designer and project manager, and Maureen Owens, learning manager at VPS. Together, they explore the crucial topic of training needs analysis (TNA) within the financial services sector. Maureen elaborates on the importance of conducting a comprehensive TNA to identify skill gaps and align them with the client's business strategies, focusing a year in advance. She highlights key training areas such as ESG (environmental, social, and governance) and mandatory regulatory training like...

info_outline Onboarding Clients: The VPS Approach to Seamless Integration show art Onboarding Clients: The VPS Approach to Seamless Integration

Perform Beyond - Learning & Development with VPS

In this second episode of *Perform Beyond*, Louise Brogan is joined by Colin Lauder, Maureen Owens, and Priyesh from VPS to dive deep into the onboarding process that VPS follows when starting with a new client. The conversation centre’s around how VPS customizes their approach to meet the needs of each client, particularly in the financial services sector, where they have been operating for over five years.   The episode outlines the key phases of onboarding: the discovery phase, transition phase, and go-live phase. Colin and Maureen discuss the importance of understanding a client's...

info_outline Compliance and Governance in Learning and Development show art Compliance and Governance in Learning and Development

Perform Beyond - Learning & Development with VPS

In the third episode of *Perform Beyond*, Louise Brogan is joined again by Colin Lauder, Maureen Owens, and Priyesh to explore the critical importance of compliance and governance in the learning and development programs provided by VPS. The team focuses on how VPS ensures that its clients, especially in the highly regulated financial services sector, remain compliant with industry standards and regulations.   The discussion covers the detailed governance framework that VPS uses to monitor and measure success, including key performance indicators (KPIs) and service-level agreements...

info_outline Introducing VPS: Delivering Learning and Development Solutions show art Introducing VPS: Delivering Learning and Development Solutions

Perform Beyond - Learning & Development with VPS

In this introductory episode of *Perform Beyond*, host Louise Brogan sits down with two key members of the VPS team, Colin Lauder and Maureen Owens, to discuss their roles and the exceptional work VPS does in the financial services training industry. Colin shares his experience as Operations Manager, where he oversees the delivery of comprehensive learning and development services for clients, while Maureen explains her journey into the learning and development industry and how she supports clients in her role as Learning Manager.   Listeners will get a detailed overview of what Vertex...

info_outline
 
More Episodes

In this episode of the Perform Beyond Podcast, host Louise Brogan engages with Amanda Downes, an instructional designer and project manager, and Maureen Owens, learning manager at VPS. Together, they explore the crucial topic of training needs analysis (TNA) within the financial services sector.

Maureen elaborates on the importance of conducting a comprehensive TNA to identify skill gaps and align them with the client's business strategies, focusing a year in advance. She highlights key training areas such as ESG (environmental, social, and governance) and mandatory regulatory training like data protection and anti-money laundering.

Amanda gives an insight into the instructional design process, stressing the importance of keeping training content up-to-date and in compliance with the latest regulations. She also touches on the use of technology, particularly in creating engaging learning experiences through e-learning modules, videos, graphics, and virtual environments.

The discussion also dives into the role of AI in the training process, contrasting the varied acceptance levels across different sectors. Amanda and Maureen share exciting examples, such as the creation of a virtual island for a client in the motor industry, demonstrating the potential of AI and graphic enhancements.

Inside this Episode:

  1. In-Depth Analysis on Training Needs: Dive into the intricacies of training needs analysis with Amanda and Maureen as they provide a comprehensive overview of identifying and addressing skill gaps in financial services.

  2. Building Effective Training Strategies: Effective training strategy begins with thorough needs analysis. Maureen and Amanda explain how VPS expertly bridges client goals and mandatory regulatory requirements, ensuring a robust learning framework.

  3. AI in Financial Services Training: AI in training remains contentious. Financial services shows cautious optimism. Amanda and Maureen discuss clients' divided stances on integrating AI, and how VPS is navigating this evolving landscape.

  4. Quality and Technology in Training: The VPS approach integrates advanced technology with instructional expertise. Amanda and Maureen highlight the importance of quality content, from graphic design to virtual reality, ensuring compliance and engagement.

  5. Strategic Precision in Large-Scale Training: Addressing training for large client bases requires strategic precision. Maureen and Amanda detail VPS's methodical approach, prioritising mandatory training, regulatory adherence, and specific skill development, ensuring optimal learning outcomes.

 

 

 

 

Are you ready to take your training programs to the next level? In episode 5, we’ll explore the art of creating engaging training in the financial services industry! 

Discover the secrets to transforming dry compliance modules into captivating learning experiences. Find out how VPS leverages cutting-edge technology and innovative instructional design techniques to keep learners hooked while meeting stringent regulatory requirements.



 

 

 

Make sure to subscribe to *Perform Beyond* so you don’t miss upcoming episodes. If you found value in this episode, please leave us a rating and review, and feel free to share it with colleagues or friends involved in corporate training, especially within financial services

 

https://www.linkedin.com/company/vertexprofessionalservices-vps