Our Biggest Business Pet Peeves That Make Your Brand Look Cheap (And How to Avoid Them)
Release Date: 11/17/2025
What You Really Mean When You Say You Can’t Afford It
Appointment Only
Most business objections that sound like “I can’t afford that” are really a priorities problem, and the language we use matters. In this episode, we talk about why saying you can’t afford something hides the real decision, how to reframe tough choices through your priorities lens, and why that clarity makes saying “no” easier and more profitable. We share examples (vacations, trainers, hires, branding) and a few stories from the shop that reveal how thinking in priorities changes decisions, simplifies sales conversations, and helps you run the business you actually want. Get ready...
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Our Biggest Business Pet Peeves That Make Your Brand Look Cheap (And How to Avoid Them)
Appointment Only
We’ve seen a lot over 15 years of running a high-end small business, and some of the things business owners do (including things we used to do) make your brands look way less premium than they actually are. Some of the stuff you think is “nice,” “humble,” or “on trend” is actually making your business look low-end. In this episode, we talk about the business-owner pet peeves that quietly communicate insecurity instead of authority and the signals clients pick up on that communicate whether you’re confident, insecure, or trying too hard. Tune in and see which of these pet peeves...
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Peaks & Valleys Playbook: What to Do When Business Is Slow (and When It’s Slammed)
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Feeling whiplash from the peaks and valleys in your business? In this episode, we share a practical playbook for riding the inevitable ebbs and flows without panic or price-slashing. You’ll learn how to plan for slow seasons, what to focus on when you’re slammed, and why margin (not volume) is your real recession insurance. We also break down smart ways to raise prices, swap discounts for value-adds, and “train” clients to buy at full price. You’ll walk away with clear actions to stabilize cash flow, protect profit, and make better decisions so you can enjoy the busy seasons and...
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Working Smarter Not Harder Actually Made Us More Money
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Ever wonder if working less could actually grow your business faster? In this episode, we talk about how one mindset shift changed the way we ran our business and our lives. We share how cutting meetings, simplifying offers, and protecting your calendar can lead to higher revenue and profit. We break down the operational tweaks and sales rules that free your time, upgrade your clients, and make work fun again. Get ready to learn what growth really means and find the freedom hiding in smarter decisions. Highlights 00:00 Proof that fewer meetings can drive higher revenue and profit. 05:30...
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Mentorship | Why It Matters & How to Choose The Right Mentor FOR YOU!
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What if we told you there is a “cheat code” that saves you time, prevents mistakes, and makes you money FASTER? In this episode, we break down how to find a real mentor (not a cheerleader), the red flags to run from, and the simple way to start the relationship without making it weird. We share the exact advice that changed our business (and lives), how to adapt guidance to your unique business, and why taking “every client” is terrible advice if you want profit, sleep, and longevity. You’ll leave with a filter for choosing mentors, a first-reachout script, and a smarter path to the...
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Want to Raise Your Prices? | Biggest Lessons NYC Taught Us About Building A Premium Client Experience
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New York City (and how we do NYC NOW vs how we used to) has taught us more about creating a high end business than maybe any other place. We’re here to share the biggest lessons New York has taught us about building a higher-margin, lower-stress business. You’ll learn how to price without apologizing, design a premium client experience that actually matches your rates, swap scarcity for abundance, and choose margin over volume (all while borrowing real scripts and micro-moves we use.) If you’re ready to work with fewer, better clients and elevate your offer, this one’s your playbook....
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Boundaries That Scale Predictable Income, Protected Time, & Quality Clients
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There is one really important lever that creates more profit, time, and sanity in high-end business. That one thing is boundaries. From weekends off and rush-order rules to order minimums and price confidence, we share the scripts and mindset that took us from reactionary “yes to everything” guys to appointment only. The best thing about defining and holding clear boundaries is it leads to happier clients, healthier margins, and a life you actually want to live. Expect twin banter (per usual) and plenty of plug-and-play moves you can use this week. Highlights 00:00 Today’s...
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Kenny & Danny Off The Clock - Get to Know Us
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Today we go off the clock getting real (and ridiculous) about twins-in-business life, competitiveness, morning routines that would disappoint productivity YouTubers, and the tiny “luxuries” that keep us sane while building profitable, high-end businesses. Between choir-class trauma, our first “startup”, and a few rants, you’ll hear how we think about partnership, success, and staying relaxed enough to play the long game. It’s fun, it’s honest, with some business nuggets tucked into the chaos. Highlights 00:00 Today’s vibe: casual Q&A (with a few biz nuggets.) 03:00...
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How To Recognize & Attract Dream Clients That Respect Your Time (& Filter Out The Ones Who Drain You)
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We might be in different industries, but what we know for sure is we’ve had the same clients. In this episode, we break down the common traits your best clients share, and the red flags your worst clients almost always wave, so you can not only spot your ideal client when they show up, but attract more of them. Knowing these red and green flags will help you make faster decisions, prevent headaches, and build a business that finally respects your time. What we’re sharing with you is exactly what has helped us filter out energy drains without drama, and tune our offers and policies so the...
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How to Handle Client Conflict Like a Pro While Keeping Your Reputation & Sanity
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If you’ve ever found yourself in a dumb conflict with a client and thought, “How did we even get here?”, this episode is for you. We’re Kenny and Danny, and today we’re talking about what every business owner eventually learns the hard way: conflict is inevitable, but chaos is optional. Whether it’s a client with unrealistic expectations or a misunderstanding that spirals out of control, we’ve learned that managing it well is what separates the pros from the amateurs. In this episode, we share our real world framework for managing conflict with high-paying clients (the same one...
info_outlineWe’ve seen a lot over 15 years of running a high-end small business, and some of the things business owners do (including things we used to do) make your brands look way less premium than they actually are. Some of the stuff you think is “nice,” “humble,” or “on trend” is actually making your business look low-end. In this episode, we talk about the business-owner pet peeves that quietly communicate insecurity instead of authority and the signals clients pick up on that communicate whether you’re confident, insecure, or trying too hard. Tune in and see which of these pet peeves you might be guilty of too.
Highlights
00:00 The pet peeve underneath the pet peeve narcissism.
06:00 Are iPads actually useful for adults or just a kid distraction device?
09:30 What are your business-owner pet peeves?
13:30 How over-apologizing trains your clients to value their time over yours.
16:00 The content that every custom clothier posts and why it all looks the same.
21:45 Why “thank you for the opportunity” can quietly undermine your authority.
26:15 Why color analysis is not for us!
31:00 The line between funny pet peeves and actual dangerous business habits.
35:00 The worst business advice we’ve ever heard.
37:00 Which risks are worth taking in your business?
Resources + Links
Apply for Luxury Clothier Collective Mastermind HERE
More resources for custom clothiers HERE
Follow
Appointment Only in IG: @appointmentonlypod