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The Agile Sales Leader Playbook

The Forward Thinking Podcast, Powered by FCCS

Release Date: 09/29/2023

Shared Ownership, Shared Accountability show art Shared Ownership, Shared Accountability

The Forward Thinking Podcast, Powered by FCCS

In today’s dynamic lending environment, meeting client needs requires more than individual excellence; it demands shared ownership and accountability across every level of the organization. This episode of the Forward Thinking Podcast features FCCS VP of Marketing and Communications Stephanie Barton and Mike Evans, author and speaker on leadership, and speaker at the upcoming Sales Leaders Conference. He shares insights into building resilient, accountable and high-performing teams in an increasingly complex and demanding landscape, and what leaders can do to increase accountability on...

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Forward thinking leaders know that fostering innovation, developing company culture and effective communication always starts at the top. This episode of the Forward Thinking Podcast features FCCS VP of Marketing and Communications Stephanie Barton and Tom Truitt, CEO of Horizon Farm Credit and winner of the FCCS 2024 Accelerator of the Year Award. Together, they define acceleration in the face of organizational change, consider what it takes to foster innovation from the top down, and discuss some of the valuable leadership lessons that Tom has learned over the years. He shares the...

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From cloud confusion to AI overload, tech myths can hold teams back from working smarter, faster and more securely. This episode of the Forward Thinking Podcast features FCCS VP of Marketing and Communications Stephanie Barton and Egnyte Banking and Credit Practice Lead Charlotte Li. Together they dive into the world of digital transformation and unpack some of the most common – and costly – misconceptions. Whether you’re leading a team or just trying to keep up with the myriad of changing tools, this conversation conquers the myths and offers the facts you need to make clear and...

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Expanding Capacity with AI: A Conversation with Tom Morrison show art Expanding Capacity with AI: A Conversation with Tom Morrison

The Forward Thinking Podcast, Powered by FCCS

In this special episode recorded live at the 2025 FCCS Learning Conference, host Stephanie Barton, SVP of Marketing and Communications for FCCS sits down with keynote speaker Tom Morrison to explore the role of Artificial Intelligence (AI) in modern organizations—and how leaders can harness it to expand capacity, not replace people.  “As leaders, we need to focus on sharpening the uniquely human skills that matter most—strategic thinking, relationship building, and emotional intelligence. Let AI handle the tactical, repetitive tasks so we can devote more time and energy to the...

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Attacking Life's Storms: Overcoming Adversity show art Attacking Life's Storms: Overcoming Adversity

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Obstacles and challenges are inevitable, but what if they are a catalyst for growth, opportunities, and transformation? This episode of the Forward Thinking Podcast features FCCS VP of Marketing and Communications Stephanie Barton and speaker, coach and thought leader Rousawn Dozier. Together, they consider the possibilities of navigating adversity with courage and confidence. They explore what happens when you face adversity head on, the power of shifting your perspective, and the opportunities that appear when you choose to embrace obstacles.   Episode Insights Include:   ...

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Where are all the good ideas? And why don’t the good ideas ever seem to get implemented? The disconnect between leaders and employees is holding back innovation and an environment of psychological safety is key to cultivating a courageous culture that fosters innovation. This episode of the Forward Thinking Podcast features FCCS VP of Marketing and Communications Stephanie Barton and Karin Hurt, Founder and CEO of Let's Grow Leaders and instructor in the FCCS Leading Leaders program. Together, they explore ways leaders can build courageous cultures that encourage innovation, create...

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Generative AI is developing at an exciting pace, transforming compliance, risk management, and the customer experience. It’s potential also requires financial institutions to navigate ethical dilemmas, security risks, and implementation challenges. This episode of the Forward Thinking Podcast features FCCS VP of Marketing and Communications Stephanie Barton and Kris Stewart, a certified regulatory compliance manager, product manager, attorney and business leader for Wolters Kluwer Compliance Solutions for a conversation about the power and possibilities of generative AI in financial...

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The Forward Thinking Podcast, Powered by FCCS

Burnout is affecting everyone in farm credit, from individual contributors and managers to senior leaders. The recent FCCS Employee Engagement survey revealed that while everyone is feeling burnout, the why behind burnout varies based on each individual association This episode of the Forward Thinking Podcast features FCCS VP of Marketing and Communications Stephanie Barton and FCCS Organizational Development Consultant Angie Coleman unpack the data from this survey, define what burnout looks like across different roles, and explore what organizations can do to combat burnout, improve...

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The Forward Thinking Podcast, Powered by FCCS

Engaging in deliberate practice, continuous learning, and fostering open communication are critical for building antifragile leadership. Antifragility challenges the way leaders think about resilience, adaptability, and growth. On this episode of The Forward Thinking Podcast, FCCS VP of Marketing and Communications Stephanie Barton is joined by Nicole Brusewitz, VP of Leadership Development, Learning and Consulting Services at FCCS. Together they discuss a superior approach to resilience – one that doesn’t just withstand uncertainty but thrives in it.   Episode Insights Include:...

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Compassionate Accountability show art Compassionate Accountability

The Forward Thinking Podcast, Powered by FCCS

Accountability without compassion creates negative cultures that can’t retain talent, while compassion without accountability creates avoidant cultures that can’t perform. The need for both compassion and accountability is greater than ever before. On this episode of The Forward Thinking Podcast, FCCS VP of Marketing and Communications Stephanie Barton is joined by Nathan Regier, CEO of Next Element and author of Compassionate Accountability.  Together they consider the importance of combining human connection and accountability in performance in ways that benefit all involved...

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More Episodes

In today’s fast-paced sales environment, sales leaders must possess the agility to adapt to a variety of situations. A rigid approach to leadership may have worked in the past, but it won’t work for companies that are going to succeed in the future. In this episode of The Forward Thinking podcast, host Stephanie Barton, VP of Marketing and Communications at FCCS welcomes Regional Vice President of Sales for Richardson Sales Performance Reuben Wilson for a conversation about sales challenges, capabilities, and more.  Reuben will be speaking at the upcoming FCCS 2023 Sales Leaders Conference and has joined the podcast today to discuss the core capabilities that are required to lead winning sales teams. He offers advice about agility as it applies to sales leadership, tactics for embracing an agile mindset, and ideas for successfully engaging teams in powerful conversations. 

 

Episode Insights Include:

 

The impact of agility on a sales team

  • Recent shifts have resulted in worldwide supply chain disruption, economic uncertainty, and pricing volatility. 

  • The pandemic exposed vulnerabilities in organizations that have required a rethinking of operations. 

  • The average B-to-B decision now includes up to 10 involved decision-makers. 

  • A rigid approach to a constantly changing world simply does not work.

  • Agile sales leadership can be defined as a way to swiftly and effectively switch between various roles and responsibilities. 

  • Sales leaders need to be able to guide their teams toward an objective and provide a plan during critical phases. 

 

Overcoming the greatest challenges of a sales manager

  • Managers have to effectively determine which deals to prioritize and pursue. 

  • An increase in salespeople requires more management, which means less coaching time per team member. 

  • The volume of data requires an increase in processing and attention, which managers don’t readily have. 

  • Managers need to recognize that they have a strong role to play in helping their organization adapt to rapid changes. 

  • By embracing agility, managers can approach each interaction as an opportunity to identify the next steps effectively. 

  • Ongoing communication encourages agility and intentional coaching. 

 

The capabilities of a successful, agile sales leader 

  • Four core categories, including coaching, deliberate sales culture, motivation, and driving toward performance. 

  • Culture is a combination of where you came from and where you are going.

  • Effective culture drives accountability, strengthens management disciplines and skill development, and engages the team in productive meetings.

  • Effective managers get to know their people through world-class one-on-one meetings. 

  • Managers understand whether their sales professionals are motivated by achievement, power, or affiliation. 

 

Building relationships with powerful conversation capabilities

  • Vital conversations need to be fair and balanced.

  • Managers need to enter the conversation with a game plan and supporting data. 

  • Conversations can solidify relationships and address problems. 

  • Leaders should always model the behavior that they want to see in their employees. 

 

Mastering the pipeline review

  • Pipeline conversations address growth business and potential. 

  • Addressing the funnel will identify desired outcomes and action strategies to achieve them. 

  • The shape of the pipeline can help identify the needed skills for a team. 

  • Industry conferences can offer advice to help successfully navigate pipeline conversations. 

 

Portrait of an Agile Sales Coach

  • An agile leader should approach their coaching in sprints. 

  • Short bursts of activities are key to successful agility. 

  • Effective leaders who have mastered an agile leadership style can model effective interpersonal behavior. 

 

This podcast is powered by FCCS.

 

Resources

 

Learn more about the FCCS 2023 Farm Credit Sales Leaders Conference- https://www.fccsconsulting.com/conferences/sales-leaders-conference

 

Connect with Reuben - Reuben Wilson

 

Get in touch

 

[email protected]