Episode 277: Spring Cleaning for Your Fitness Business: Refreshing Policies & Procedures
Release Date: 02/20/2025
Episode 295: Life Hacks for a Successful Studio Staff Meeting
fitSpot Guru
What We Cover In This Episode: How to apply the three core principles for a successful staff meeting [4:39] Why breaking down your meeting agenda effectively using a standing template leads to consistency [11:53] The way that rotating who leads the "wins and shout-outs" section will boost team engagement [14:45] Why using shared notes or Slack threads makes for seamless communication and easy recall of meeting outcomes [15:17] Tips for ensuring all discussion topics are clearly defined and communicated before the meeting starts [16:03] What to consider about using...
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Episode 294: Should Your Studio Take a Break? The Pros and Cons of Summer (or Winter) Shutdowns
fitSpot Guru
What We Cover In This Episode: What “taking a break” means and does not mean and why this is important to understand as a studio owner [4:21] Proactive things you can do during a pause or break to keep the momentum going for your business [6:41] Steps to take in the studio to get your clients excited upon your return [8:08] How taking a break could result in being a big win for you [10:26] A few of the main drawbacks in taking a seasonal break to keep in mind [15:38] Quotes: “Having a short staff retreat, it could be somewhere local, it could be a day thing, it could...
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Episode 293: The Power of Feedback: Listening Without Losing Yourself
fitSpot Guru
What We Cover In This Episode: How to approach integrating feedback into your core process and why it’s such a good idea to do this [5:53] Strategies for choosing the optimal feedback format [7:52] Why not all feedback is created equal and the importance of segmenting your audience to understand their unique perspectives [8:46] Ways you can leverage tools to streamline feedback collection [16:26] Why feedback needs a clear evaluation systems and strategies that will help you implement a structured approach to evaluation [17:48] Final thoughts on creating quarterly review...
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Episode 292: Delegate Like a Pro: How to Onboard, Train, and Track a Virtual Assistant
fitSpot Guru
What We Cover In This Episode: How to prepare your business for a virtual assistant before you post for help [4:23] Things to keep in mind when hiring the right VA for your fitness studio [7:51] Where and how to source a VA, including the top platforms available right now [10:06] Why it’s important to create quick wins for a confidence and trust boost with your new team member [11:15] The essential tools for VA communication and task management [13:57] What the key metrics are for measuring virtual assistant success [15:03] Quotes: “There's nothing worse than...
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Episode 291: Do, Delegate, Delete: The Studio Owner’s Guide to Choosing VA, Team, or Tech
fitSpot Guru
What We Cover In This Episode: Why energy, not just time, is your most valuable resource as a business owner [2:43] How to determine what tasks you should be doing yourself [6:28] When to delegate in-house versus to a virtual assistant [10:21] What to consider about deleting and/or automating tasks [17:05] Tips for leveraging AI and automation [17:29] Why implementing a weekly time audit to identify and label tasks is so powerful [19:16] Quotes: “If you are doing something over and over again with the exact same logic, there is no nuance to it, you should not...
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Episode 290: Cracking the Code on Client Retention: Small Tweaks, Big Impact
fitSpot Guru
What We Cover In This Episode: How the three main pillars of retention make up the foundational strategy for boosting client retention [6:04] The way to use tactical behavior tracking to identify at-risk clients [6:26] Why starting a consistency club to recognize and reward members for maintaining regular attendance streaks is such an effective strategy [11:03] The importance of intentionally connecting new members with both staff and established regulars and what happens when you do this [15:50] LINKS: Episodes , , , & with Niki Riga ...
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Episode 289: What Could Go Wrong? Summer Events, Outdoor Classes & Staying Prepared
fitSpot Guru
What We Cover In This Episode: Pre-event planning strategies to pay attention to when creating a successful outdoor event [4:56] The necessity of clear communication with attendees regarding location, parking, weather expectations, and what to bring [6:55] An important reminder to confirm location permits or partnership agreements before hosting outdoor fitness events in public spaces or other venues [12:09] More client communication tips that will set your event up for success [13:49] The basics of a contingency plan to have in place and other considerations to keep in mind in...
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Episode 288: Click to Cancel & FTC Compliance
fitSpot Guru
What We Cover In This Episode: Details on the FTC negative option rule coming into effect May 14th and why compliance is key when it comes to protecting your boutique fitness business [3:51] The clear and easy to use option to keep your business compliant as well enhancing the client experience [5:38] How FitDegree provides control over in-app cancellation options [8:05] The new reporting feature in FitDegree that allows studios to track membership cancellations, along with optional push notifications for real-time alerts and more [11:07] Quotes: “This is going to be about...
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Episode 287: From Side Hustle to CEO: When to Go All In
fitSpot Guru
What We Cover In This Episode: The key financial readiness benchmarks you should be considering before transitioning to full-time [4:55] What operational systems are key for a fitness studio transitioning from part-time to full-time [9:01] Why it is so important to test if your fitness studio can function without you [11:53] What analyzing the last three months of business will tell you about the position you are in to go all-in with your business [16:11] Free tools and resources you can use, including how the "Profit First Method" and how it can help you manage your business...
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Episode 286: From Slower Traffic to Summer Surges: How to Stay Ahead in the Heat
fitSpot Guru
What We Cover In This Episode: Effective strategies for creating recurring revenue with summer-only Memberships [3:20] The benefits of summer outdoor fitness classes and how you can leverage the outdoors in your business [4:50] Some ways you can use seasonal promotions and loyalty rewards to maintain summer engagement [9:13] The importance of freeze options over cancellations for summer absences [10:46] Why you should be considering upgrading classes, adding classes and/or instructors during this time [14:45] How to implement referral programs for family and friends who are...
info_outlineWhat We Cover In This Episode:
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Why Spring is the perfect time to review and refresh your business operations [0:23]
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How updating your contracts and waivers will ensure you're legally protected and aligned with industry best practices [8:39]
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The way that clear policies on late cancellations, no-shows, and general studio etiquette will create a smoother, more professional experience for everyone [11:25]
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Actionable strategies for streamlining studio operations for peak efficiency [12:48]
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The importance of simplifying onboarding and member communication and the benefits you’ll see as a result of doing this [14:30]
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A reminder to use this time to check your studio supplies, inventory, and equipment to ensure everything is in top shape [16:08]
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Tips for assessing your studio software to ensure it is properly supporting your business growth and efficiency [21:14]
Quotes:
“Liability waivers and membership contracts are not supposed to be fun, short, easy reads. You know, the more you can pull out the legalese and the more you can humanize the waiver so people can actually read it is wonderful, but it shouldn't be so short and sweet to the point that you're making yourself vulnerable.” [Nick, 5:59]
“Simplify onboarding and member communication. So, are new clients getting all the information they need up front and creating an automated welcome email sequence? I think this is, you know, that drip campaign we talked about earlier, separating out of those, what's an email, what's a text, what's fluff and what's important.” [Nick, 14:33]
“Spring is a perfect time to do a deep clean, not just for your physical space but for your business operations too. Updating contracts and waivers keeps you protected, and streamlining operations boosts efficiency and leveraging tech makes you work smarter and not harder.” [Nick, 23:38]
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