Episode 279: From Solo to Scalable: Building a Team That Has Your Back
Release Date: 03/06/2025
Episode 292: Delegate Like a Pro: How to Onboard, Train, and Track a Virtual Assistant
fitSpot Guru
What We Cover In This Episode: How to prepare your business for a virtual assistant before you post for help [4:23] Things to keep in mind when hiring the right VA for your fitness studio [7:51] Where and how to source a VA, including the top platforms available right now [10:06] Why it’s important to create quick wins for a confidence and trust boost with your new team member [11:15] The essential tools for VA communication and task management [13:57] What the key metrics are for measuring virtual assistant success [15:03] Quotes: “There's nothing worse than...
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Episode 291: Do, Delegate, Delete: The Studio Owner’s Guide to Choosing VA, Team, or Tech
fitSpot Guru
What We Cover In This Episode: Why energy, not just time, is your most valuable resource as a business owner [2:43] How to determine what tasks you should be doing yourself [6:28] When to delegate in-house versus to a virtual assistant [10:21] What to consider about deleting and/or automating tasks [17:05] Tips for leveraging AI and automation [17:29] Why implementing a weekly time audit to identify and label tasks is so powerful [19:16] Quotes: “If you are doing something over and over again with the exact same logic, there is no nuance to it, you should not...
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Episode 290: Cracking the Code on Client Retention: Small Tweaks, Big Impact
fitSpot Guru
What We Cover In This Episode: How the three main pillars of retention make up the foundational strategy for boosting client retention [6:04] The way to use tactical behavior tracking to identify at-risk clients [6:26] Why starting a consistency club to recognize and reward members for maintaining regular attendance streaks is such an effective strategy [11:03] The importance of intentionally connecting new members with both staff and established regulars and what happens when you do this [15:50] LINKS: Episodes , , , & with Niki Riga ...
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Episode 289: What Could Go Wrong? Summer Events, Outdoor Classes & Staying Prepared
fitSpot Guru
What We Cover In This Episode: Pre-event planning strategies to pay attention to when creating a successful outdoor event [4:56] The necessity of clear communication with attendees regarding location, parking, weather expectations, and what to bring [6:55] An important reminder to confirm location permits or partnership agreements before hosting outdoor fitness events in public spaces or other venues [12:09] More client communication tips that will set your event up for success [13:49] The basics of a contingency plan to have in place and other considerations to keep in mind in...
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Episode 288: Click to Cancel & FTC Compliance
fitSpot Guru
What We Cover In This Episode: Details on the FTC negative option rule coming into effect May 14th and why compliance is key when it comes to protecting your boutique fitness business [3:51] The clear and easy to use option to keep your business compliant as well enhancing the client experience [5:38] How FitDegree provides control over in-app cancellation options [8:05] The new reporting feature in FitDegree that allows studios to track membership cancellations, along with optional push notifications for real-time alerts and more [11:07] Quotes: “This is going to be about...
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Episode 287: From Side Hustle to CEO: When to Go All In
fitSpot Guru
What We Cover In This Episode: The key financial readiness benchmarks you should be considering before transitioning to full-time [4:55] What operational systems are key for a fitness studio transitioning from part-time to full-time [9:01] Why it is so important to test if your fitness studio can function without you [11:53] What analyzing the last three months of business will tell you about the position you are in to go all-in with your business [16:11] Free tools and resources you can use, including how the "Profit First Method" and how it can help you manage your business...
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Episode 286: From Slower Traffic to Summer Surges: How to Stay Ahead in the Heat
fitSpot Guru
What We Cover In This Episode: Effective strategies for creating recurring revenue with summer-only Memberships [3:20] The benefits of summer outdoor fitness classes and how you can leverage the outdoors in your business [4:50] Some ways you can use seasonal promotions and loyalty rewards to maintain summer engagement [9:13] The importance of freeze options over cancellations for summer absences [10:46] Why you should be considering upgrading classes, adding classes and/or instructors during this time [14:45] How to implement referral programs for family and friends who are...
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Episode 285: Gym Owners’ Legal Checklist: Avoiding Costly Mistakes and Planning for Growth
fitSpot Guru
What We Cover In This Episode: The difference between an LLC and an S-Corp, and how that affects liability, taxation and future growth [4:31] What the purpose of a legal entity is, and how it protects your personal assets from business lawsuits [7:04] How to negotiate commercial leases effectively, plus the strategies you can use to protect your wealth [15:45] What makes membership and staff agreements critical for a new gym business and why not having these in place isn’t an option [19:33] The significant financial risks of misclassifying staff and how the true costs this type of...
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Episode 284: Zoom Out: Working ON Your Business, Not Just IN It
fitSpot Guru
What We Cover In This Episode: How to strategically carve out dedicated "CEO time" each week and why this focused time is so crucial [7:49] Why a time audit is essential for business growth [10:18] How to implement 90-day planning cycles for more agile and effective business growth [14:50] What you can do right now to shift your mindset from an instructor to a leader and why this transition is vital for a studio looking to scale [20:21] Tips for effectively delegating tasks to free up your time and how doing this can significantly improve your productivity and team empowerment...
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Episode 283: Unlocking New Features: What’s New in fitDEGREE & How to Use Them
fitSpot Guru
What We Cover In This Episode: A look at our recent key feature updates, including schedule visibility, gift card discounts, and more [1:17] The flexible gift card redemption feature now available that will enhance user experience [6:32] Some use cases that highlight why these new features will be valuable to you [9:58[ What we’ve done to simplify the refund process for drop-in classes and how this will improve administrative efficiency [12:10] Why it’s important to understand where these new features are coming from and next steps to submit your own feedback [19:10] ...
info_outlineWhat We Cover In This Episode:
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The true cost of a bad hire and why hiring the wrong person is even worse than being short-staffed [2:18]
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How delegating tasks can free you to work on your business, not just in it [3:52]
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Which key roles are essential for your studio's success and how to structure your staffing for maximum impact [6:41]
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What the real secret is to having happy and loyal employees [8:43]
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Who you need to hire and how to avoid nightmare hires [15:03]
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The number one interview question that's going to tell if your potential new hire is a good fit [18:51]
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A look at the pay structures that will motivate your team to buy into your studio’s vision and help you scale in the process [20:03]
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How to shift your mindset from micromanaging to leading, setting clear expectations, and fostering a thriving team environment [23:22]
Quotes:
“Burnout isn't a badge of honor. When you are trying to do everything, eventually you are going to start sucking at some of the things that you are doing and you realize you're just holding your business back, instead of letting go and empowering people and letting them do the things that you used to do so that you can do things that you're never getting to.” [Nick, 6:05]
“The worst thing that you can do is hire in desperation. You don't want to settle for ‘good enough’. Your staff should align with the studios cultures and values. They should be proud to work at the studio. [Nick, 17:39]
“The key to growth is hiring smart and training well and leading with confidence. When you build a team that aligns with your vision you create a studio that thrives without you doing everything, and let me tell you, it just feels amazing.” [Nick, 25:44]
LINKS:
Episode 246: Onboarding and Maintaining a Proper Team with Katie Santos of Fitness HR
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