Ep 262: Client-Centric Innovation: Transforming Insurance Solutions at Alacrity (feat. Jonathan Miko, Alacrity Solutions)
FNO: InsureTech
Jonathan Miko, the CSIO and President of Managed Repair at Alacrity Solutions, is all about connecting with clients on their level. He highlights how their flexibility — thanks to both cutting-edge technology and the human touch — allows them to customize services to fit each client's unique needs. Jonathan dives into the story of Alacrity Solutions' transformation from a one-size-fits-all approach to a more personalized, client-first model, a shift that not only boosts service quality but also strengthens client relationships. Jonathan also shares his own personal journey that led him to...
info_outline
Ep 261: A.I., inflation, and IoT in Insurance
FNO: InsureTech
Rob and Lee mix things up in this lighthearted, host-only episode! They chat about homeowners insurance, its exclusion from inflation calculations, and the importance of proper coverage. Lee also shares insights from a recent industry event, sparking a discussion on A.I.'s impact on insurance, including fraud risks and its transformative potential. Time stamps 00:00 Introduction to the FNO: InsureTech Podcast 00:25 The Impact of Inflation on Homeowner Insurance 01:59 Comparing Homeowner and Auto Insurance Costs 03:13 The Importance of Proper Insurance Coverage 04:57 Challenges in Shopping for...
info_outline
Ep 260: Cake's Recipe for Success in Insurance (feat. Adam Bowe, Cake)
FNO: InsureTech
Join Lee as he talks with Adam Bowe, CEO and co-founder of . Learn how Cake is revolutionizing the buying, selling, and valuation of insurance agencies. Adam shares the platform’s unique approach, using machine learning for precise valuations, and highlights tools for anonymous listings, secure transactions, and escrow services. Discover the challenges and opportunities in the insuretech space, and how Cake is making the market more accessible for agency owners and buyers alike.
info_outline
Ep 259: The Future of Cyber Insurance (feat. Scott Kannry, Axio)
FNO: InsureTech
Co-hosts Rob and Lee chat with Scott Kannry, CEO and co-founder of Axio, exploring how Axio helps businesses manage cyber risk. Scott shares Axio's origin story, their unique approach to cyber insurance, and collaboration with Lloyd’s of London. Tune in to learn about the evolving field of cyber insurance and the importance of mitigating cyber risks today.
info_outline
Ep 258: Disrupting the Medical Malpractice Industry (feat. Jared Kaplan, Indigo)
FNO: InsureTech
Listen as Jared Kaplan, CEO and co-founder of , discusses the challenges and innovations in medical malpractice insurance, sharing his journey from building tech startups to using transforming insurance with artificial intelligence and data analytics. Jared explores Indigo's approach to differentiating risk, offering lower premiums to deserving doctors, and ultimately aiming to impact the healthcare industry positively. Kaplan also shares a lighthearted glimpse into his off-work hobbies when he's not running the business.
info_outline
Ep 257: Redefining Home Insurance with Data and Technology (feat. Ty Harris, Openly)
FNO: InsureTech
In this episode, Rob catches up with Ty Harris, CEO and co-founder of , for his second appearance on the show. Join Ty and Rob as they chat about Openly’s growth, remote work success, and strategies for navigating the current market. Harris shares insights on Openly’s tech-enabled approach to home insurance and targeting the mass affluent market through independent agents. They also explore Openly’s focus on customer and agent satisfaction, the potential to enter the auto insurance market, and the impact of AI. We also get a little peek into Harris’s unique background, from academia to...
info_outline
Ep 256: Verisk Visionaries: Unlocking AI Insights with Brunko & Obert
FNO: InsureTech
In this episode, we have a lively discussion with leaders at Verisk — Aaron Brunko, President, and David Obert, Chief Product Officer. Our conversation covers the importance of embracing AI and innovation in the insurance sector, the evolution of property estimating solutions, and the future of work in an increasingly technological landscape. Aaron and David offer insights and predictions about the impact of AI on the insurance industry, highlighting how it could streamline processes, improve decision-making, and impact the overall efficiency of claims management.
info_outline
Ep 255: We talk with the InsurTech Coalition
FNO: InsureTech
This week, Rob and Lee welcome an esteemed panel including four of the founding members of the InsurTech Coalition: Austin Bailey from Branch, Scott Fischer from Lemonade, Jeremy Dietch from Boost and Rachael Dugan from Indigo. Together, they talk about the mission of the InsurTech Coalition and benefits of membership, the Coalition’s aim to shape regulation through education and transparency, and how we can better use technology responsibly in insurance. Learn More: What You’ll Hear In This Episode: [5:10] The four guests introduce themselves and how they got...
info_outline
Ep 254: Ali Azhar, Chief Business Development Officer at HOVER
FNO: InsureTech
This week, Rob and Lee welcome Ali Azhar, Chief Business Development Officer at HOVER to discuss the company's growth and innovations. Ali talks about leading the charge to work on the current verticals in construction, insurance and moving into new verticals. He discusses HOVER's journey from 2018 and all the changes that have occurred since then. Ali also shares insights into HOVER's commitment to hiring top talent and how artificial intelligence has shaped the company since its early days and their vision for the future through emerging technologies. Learn More: What...
info_outline
Ep 253: Founder of CQCS, Gustavo Doria Filho
FNO: InsureTech
Rob and Lee start with some T-shirt talk before welcoming guest Gustavo Doria Filho, Founder of CQCS. What began as an online network for insurance professionals in Brazil has flourished into a global community of over 100,000 subscribers. In the episode, Gustavo shares the journey of founding CQCS and highlights the vibrant landscape of insurance and innovation in Brazil, offering insights that resonate far beyond its borders. He talks about how Brazil's thriving InsurTech ecosystem is shaping the future of the industry worldwide and what we can expect from future events and opportunities....
info_outlineIn this episode, we welcome Benjamin Lantos, the CEO and co-founder of Rhino, joining us from sunny Santa Monica to discuss how they're revolutionizing the world of property management, renting, and deposits. Rhino’s innovative approach challenges the status quo, exploring how to modernize the entire renting experience for all parties involved. They've harnessed the power of insurance products to address the security deposit dilemma, providing risk mitigation for property managers and renters alike. By seamlessly integrating its technology into various platforms, Rhino is taking the financial burden off management companies and renters, ultimately creating a more flexible and customer-centric landscape for both landlords and property managers. Tune in to learn how Rhino is disrupting the market and reshaping the future of property technology.
Learn More:
What You’ll Hear In This Episode:
[1:38] Be honest…how many of you have a game room?
[6:42] What is Rhino and what do they do?
[7:19] Fun fact: there's almost $45 billion trapped in security deposits across the country.
[8:30] How did they come up with the idea for Rhino?
[12:01] What is the process for a renter interested in using Rhino?
[15:41] More about the most common arrangement that a renter opts for, the deposit insurance program.
[19:24] What does Rhino do with all the data they have been collecting over the past 7 years?
[20:39] How Rhino works to democratize renting.
[24:21] What differentiates Rhino from others in the space?
[24:39] Is Rhino an MGA?
[26:01] Rhino also offers renters insurance.
[27:33] How does the rising price in rentals affect Rhino?
[32:02] Developing an ongoing relationship with their customer and building brand loyalty.
[33:12] How Benjamin made his way to co-founding Rhino by way of financial background.
[37:19] Benjamin identifies Rhino as a property technology company, working to enable a seamless move-in experience for owners and renters.
[38:41] What does it mean to be the Chief Risk Officer?
[40:40] How does Rhino’s claims area work?
[45:37] Accounting for what Ben calls the “moral hazards” of claims.