How to Build Brand Authority on Amazon in an AI-Driven World
The Seller's Edge
In this episode of The Seller’s Edge, host Jonathan sits down with Bryan Phelps, founder and CEO of Big Leap, to explore the evolving landscape of SEO and marketing for Amazon sellers and ecommerce brands. Bryan brings over 18 years of expertise in helping companies grow through a strategic blend of SEO, paid media, content marketing, and brand-driven performance. As AI and large language models become more prominent, Bryan shares practical insights on how these technologies are reshaping search behavior and influencing ecommerce marketing — not by replacing human connection, but by...
info_outline
Amazon FBA Reimbursements
The Seller's Edge
In this episode of The Seller’s Edge, host Jonathan welcomes Daniel Hannig, a content marketing expert at SellerLogic, one of the foremost SaaS companies helping Amazon sellers automate and optimize their businesses. Daniel shares powerful insights about how successful Amazon sellers think beyond simple product tools by embracing a holistic approach—factoring in niche expertise, geopolitical influences, and smart product sourcing strategies. You’ll hear the fascinating story of a 21-year-old Amazon seller who made a fortune selling glass aquariums, proving the power of niche mastery and...
info_outline
GENIUS PRODUCT DESIGN TWEAKS THAT SKYROCKET AMAZON PROFITS
The Seller's Edge
The Real Product Development Blueprint for Amazon Sellers In this episode, host Jonathan dives deep with product design and brand strategy expert Kyle MacDonald, who brings over a decade of experience helping e-commerce brands launch successful products on Amazon and beyond. Kyle, currently leading product innovation at Aromatherapist LLC and formerly a design lead at Thrasio, shares a no-nonsense framework for building products that truly connect with customers and avoid the costly pitfalls most sellers face. If you’re an Amazon brand owner or e-commerce entrepreneur wondering how to...
info_outline
Boost Your Amazon Brand Sales by Optimizing Your Website with Matthew Stafford
The Seller's Edge
In this episode of The Seller’s Edge, Jonathan welcomes Matthew Stafford, Managing Partner at Build Grow Scale, a leading expert in e-commerce conversion optimization with more than 27 years of experience helping online brands scale. Matthew dives into the critical website strategies that Amazon sellers and direct-to-consumer brands need to master to maximize conversions, reduce cart abandonment, and build lasting customer trust. Listeners will discover why simplifying your website is often more powerful than adding more features, how to use post-purchase feedback surveys to uncover...
info_outline
Stop Losing Money on Returns & Missed Upsells
The Seller's Edge
In this episode of The Seller’s Edge, we’re joined by Hamish McKay, co-founder of OrderEditing—a groundbreaking tool revolutionizing how e-commerce brands handle post-purchase order changes. Hamish brings firsthand experience from managing multimillion-dollar fashion brands and high-profile merchandise campaigns, sharing deep insights into common operational headaches that impact customer experience and profitability. If you run an Amazon or Shopify brand, or any online store, this conversation is a goldmine. Hamish explains why order mistakes at checkout—like wrong addresses,...
info_outline
The Secret to 1M+ Reviews: Social Proof Strategies That Work
The Seller's Edge
Are you an Amazon brand owner struggling with rising costs, tightening ad budgets, and the challenge of building authentic social proof? In this powerful episode of The Seller’s Edge podcast, host Jonathan sits down with Joy Pak, the CEO at GetReviews, a leading SaaS platform designed to help Amazon sellers automatically generate compliant, verified customer reviews. Joy brings over ten years of marketing experience focusing on ecommerce growth and compliance within Amazon’s complex ecosystem. Together, they dive into the critical importance of customer reviews for winning on Amazon...
info_outline
Amazon Listing Secrets
The Seller's Edge
Are you ready to future-proof your Amazon business? In this episode of The Seller’s Edge, host Jonathan sits down with Joanna Lambadjieva—founder of Ecom Optimized and a leading expert in AI-driven Amazon strategies—to explore how artificial intelligence is transforming product listing optimization and what that means for e-commerce sellers in 2025 and beyond. Joanna brings a wealth of experience working with top e-commerce brands across Europe and North America, helping them leverage cutting-edge AI tools like ChatGPT, Claude, and Amazon’s new AI, Rufus. Together, Jonathan and...
info_outline
Secrets to Build your Brand, Defend your Turf and Stay Ahead of the Competition in 2025
The Seller's Edge
If you’re an e-commerce seller tired of seeing your ideas and hard work ripped off by knockoffs, this conversation is your playbook for real brand protection and growth. Our guest, Shannon Roddy, is the VP of Sales & Marketing at Avenue7Media—a powerhouse agency with over 450 years of combined Amazon and Walmart experience. Avenue7Media helps brands win with everything from advanced Amazon advertising (DSP & CTV) to catalog health, customer engagement, and competitive strategy. Shannon has worked with over 250 companies and empowers entrepreneurs to launch, grow, and defend their...
info_outline
How to Use Market Intelligence Data to Sell More on Amazon and Double Profits
The Seller's Edge
In this episode of The Seller’s Edge podcast, we look at the top mistakes that can derail even the most promising Amazon businesses, and reveal how savvy sellers use market intelligence to stay ahead. Our expert guest, Erika Van Rampelbergh, a seasoned e-commerce strategist, shares real-world insights on why so many Amazon sellers go broke and how you can fix it with advanced market research and data-driven decision-making. Learn how to spot and capitalize on emerging Amazon trends before your competitors even notice, avoid product launch disasters, and prevent costly overstocking...
info_outline
Amazon’s Rufus AI Vs. Keyword Search (featuring Kiri Masters)
The Seller's Edge
In this essential episode of The Seller’s Edge, host Jonathan welcomes Kiri Masters—Amazon strategy expert, author, and digital retail innovator—to unpack the future of Amazon search and what it means for e-commerce brands and Amazon sellers. Are you ready for the next big shift in Amazon’s marketplace? Amazon’s new AI shopping assistant, Rufus, is transforming the way customers find products, moving beyond keyword-based search to a more conversational, personalized, and intuitive experience. But what does this mean for your product listings, advertising strategies, and overall...
info_outlineJoin host Jonathan D’Ambrosio as he chats with Matthew Tesvich, founder of Ox Sox. From battling smelly feet to creating socks that are comfortable, odor-neutralizing, and eco-friendly, Matthew shares his journey. Tune in for valuable insights into product perfection, brand protection, and the art of testing assumptions. Whether you’re a sock aficionado or an aspiring entrepreneur, this episode has something for you!
1. Inspired by Personal Experiences (01:13)
Matthew’s childhood struggle with foot odor led him to think outside the sock. How could he create something that tackled this common problem head-on?
2. Becoming an Entrepreneur (03:11)
Matthew’s transition from athlete to entrepreneur wasn’t easy. But passion fueled his drive to create something extraordinary.
3. A Long Sourcing Process (03:48)
Sourcing materials for Ox Sox was no walk in the park. Matthew shares the ups, downs, and dead-ends he encountered.
4. The Need for Product Testing & Feedback (06:01)
Why testing matters: Matthew’s insights into perfecting the product and listening to early adopters.
5. Creating a Name for the Brand (07:43)
Behind the scenes: How Ox Sox got its catchy name and why it matters.
6. Creating a Product that Solves Multiple Problems (09:16)
Matthew’s triple-threat socks: Comfort, odor control, and durability. The magic formula behind Ox Sox.
7. Understanding What Success Looks Like (10:54)
Success isn’t just about sales numbers. Matthew’s perspective on measuring impact.
8. Making National Headlines on Black Friday (12:30)
How Ox Sox stole the spotlight during the holiday shopping frenzy.
9. Iterating on Competitive Value Propositions (14:08)
Staying ahead of the game: Matthew’s approach to refining Ox Sox’s unique selling points.
10. Being Driven by Larger Values (17:30)
Beyond profits: Matthew’s commitment to sustainability and purpose.
11. The Importance of Customer Demographics (19:13)
Know your audience: How Ox Sox tailors its marketing to specific customer segments.
12. Matthew’s Original GTM Strategy (22:05)
Getting Ox Sox off the ground: Matthew’s go-to-market strategy.
13. Listening to Your Customers (25:56)
Customer feedback as a compass: How it shapes Ox Sox’s evolution.
14. Fighting Counterfeit Sellers with Brand Protection (28:28)
Matthew’s battle against copycats and protecting the Ox Sox brand.
15. An Early Understanding of Shipping Fees (31:57)
Shipping logistics: Matthew’s early lessons in cost management.
16. Valuable Lessons from Initial Order Miscalculations (33:11)
The school of hard knocks: Matthew’s takeaways from inventory mishaps.
Key Takeaways:
-
Avoid assumptions about customer behavior.
-
Prioritize durability and effectiveness in your product.
-
Maximize publicity and press opportunities.
-
Stay customer-focused at all times.
-
Authenticity drives sales.
-
Delegate to the experts when needed.