The Classical Marketing book, with Anthony "Tas" Tasgal
Funnel Reboot podcast
The world we inhabit today is, in countless ways, an extended echo of breakthroughs made by two extraordinary cultures that came from a compact corner of the mediterranean between the 4th century BCE to the 2nd century of the current era. I’m talking about Greece and Rome, whose influence on contemporary language, thought, and culture is so deeply woven into the modern world that we navigate it every day without noticing. Taking just language, be it English, French, Spanish or Italian, they all use words with origins that tie back to ancient law, institutions, arts and sciences. The...
info_outline
Keeping the Revenue Engine Running, with Karl Ortmanns
Funnel Reboot podcast
We often hear marketers talk about how vital their work is to sales. What we don’t hear nearly as often is the reverse: how essential sales is to a well-functioning marketing team. If marketing creates the content, sales provides the context. And that context is what makes campaigns relevant, credible, and grounded in the real world. Sales teams feed marketing the on-the-ground truth—what prospects are actually saying, how they react to new pricing, and how they interpret a company's positioning in different segments. That’s especially clear when a business serving the SMB market tries...
info_outline
Brandjitsu, with Michael Dargie
Funnel Reboot podcast
Is your Brand truly memorable? Would a person who bought from you a year ago be able to recall your name or say what they found compelling about you? The reality is that a lot of brands are instantly forgettable. You don’t have to wallow in a world of Meh - you can turn your brand into something memorable - we’re going to hear a process that’s been codified in a book that came out in 2025 called BrandJitsu. . Listen in as we delve into the book’s process, which begins not with a funnel but with a Loop we’ve got to Embrace. We’ll hear how to plumb the depths of our brand...
info_outline
Human Centered Marketing, with Ashley Faus
Funnel Reboot podcast
Here’s a question a lot of us are asking ourselves today. How do marketers build genuine, durable trust when the cost of generating massive volumes of AI content is basically zero? How can you argue for making humanly-crafted content in small quantities When it’s so easy to have AI pump it out in big quantities? The hard truth is that humans are wired to notice what other humans do. Meaningful communication with buyers contains elements that just don't scale - this takes more than a trivial amount of work. But that is precisely why you need to do them. A new book came out...
info_outline
Analytics that's Metrics Centred, with Allan Wille
Funnel Reboot podcast
Up to the 18th century, making and trading things was harder than it needed to be. You had to deal with a bewildering patchwork of local constants and norms. It was actually the French Revolution & administrators who came out of it that started to codify how we measure things. The standards they adopted were ultimately formalized in 1875 at a Convention whose name you may recognize, the Metre - or should I say Meter - Convention. The Standard set at the convention spread beyond France to most of Europe, removing friction in commerce and everyday life. Engineers could spec...
info_outline
Just Evil Enough, with Alistair Croll
Funnel Reboot podcast
In 1985, Robert Fulgham published a book that has gone on to sell 7 million copies. That puts it in league with nonfiction books like the biographies of Princess Diana, Nelson Mandela & the Diary of Anne Frank. In "All I Really Need to Know I Learned In Kindergarten," Fulgham lays out a handful of rules we all internalized on our way to adulthood. They include… Share everything. Play fair. Clean up your own mess. Don’t take things that aren’t yours. When you go out into the world, watch out for traffic, hold hands, and stick together. You’ve probably noticed the...
info_outline
Scar Tissue, with Danny Covey
Funnel Reboot podcast
For any professional, life often presents unexpected challenges that test our resilience and strength. The Ottawa-based marketer we’ll hear from today, has had an extraordinary journey, For those born with congenital heart defects like Danny Covey’s, surgery isn’t an if, it’s not even a when, it a HOW MANY. Without undergoing them, they have no hope of living to adulthood, Danny has had eight of these life-threatening operations. But throughout all that, he’s displayed unwavering courage. His emotional and physical scars have shaped him, but they have also given him...
info_outline
Website Wealth, with Philippa Gamse
Funnel Reboot podcast
One of the best known events in the modern Olympics is the High jump. Since its dawn in 1896 all jumpers used the same technique. They would run towards the bar, then begin their vault by putting one leg over, or trying to go head-first over the bar. But someone came to the 1968 Mexico City games, who couldn’t win on physicality, but who did have a hack no one had thought of. That person was 21 year old American Dick Fosbury, who you wouldn’t find anything notable looking back at his track career. Back in high school he’d struggled to master all the motions used...
info_outline
The Path to AGI with John Thompson
Funnel Reboot podcast
Artificial General Intelligence is a term that most of us have heard, a good number of us know how its defined, and some claim to know what it will mean for the average marketer. Here’s what OpenAI’s Sam Altman said “It will mean that 95% of what marketers use agencies, strategists, and creative professionals for today will easily, nearly instantly and at almost no cost be handled by the AI.” What nobody knows for sure is when it will be here. Some said that GPT5 would herald the dawn of artificial general intelligence. This episode is airing In mid-2025, and GPT5...
info_outline
Books for the Summer Break
Funnel Reboot podcast
Hey, Glenn here. It’s the middle of summer when I’m recording this; a time we don a pair of shades, a beach towel and a good book. Funnel Reboot usually shares talks with marketing book authors, but for this show I’m going to share some reads that go a little farther afield. Come along with me through six books that are all amazing. The subjects range between business, humanities, technology and science fiction. Chapter Timestamps 0:00:00 Intro 00:01:44 The Discoverers 00:12:43 Blindsight 00:19:05 How Big Things Get Done 00:24:12 Private Truths, Public Lies 00:27:41...
info_outlineEpisode 206
There’s no denying that ChatGPT and other GenerativeAI’s do amazing things.
Extrapolating how far they’ve come in 3 years, many can get carried away with thinking GenerativeAI will lead to machines reaching General and even Super Intelligence. We’re impressed by how clever they sound, and we’re tempted to believe that they’ll chew through problems just like the most expert humans do.
But according to many AI experts, this isn’t what’s going to happen.
The difference between what GenerativeAI can do and what humans can do is actually quite stark. Everything that it gives you has to be proofed and fact-checked.
The reason why is embedded in how they work. It uses a LLM to crawl the vast repository of human writing and multimedia on the web. It gobbles them up and chops them all up until they’re word salad. When you give it a prompt, it measures what words it’s usually seen accompanying your words, then spits back what usually comes next in those sequences. The output IS very impressive, so impressive that when one of these was being tested in 2022 by a Google Engineer with a Masters in Computer Science named Blake Lemoine, became convinced that he was talking with an intelligence that he characterized as having sentience. He spoke to Newsweek about it, saying:
“During my conversations with the chatbot, some of which I published on my blog, I came to the conclusion that the AI could be sentient due to the emotions that it expressed reliably and in the right context. It wasn't just spouting words.”
All the same, GenerativeAI shouldn’t be confused with what humans do. Take a published scientific article written by a human. How they would have started is not by hammering their keyboard until all the words came out, they likely started by asking a “what if”, building a hypothesis that makes inferences about something, and they would have chained this together with reasoning by others, leading to experimentation, which proved/disproved the original thought. The output of all that is what’s written in the article. Although GenerativeAI seems smart, you would too if you skipped all the cognitive steps that had happened prior to the finished work.
This doesn’t mean General Artificial Intelligence is doomed. It means there’s more than one branch of AI - each is good at solving different kinds of problems. One branch called Causal AI doesn't just look for patterns, but instead figures out what causes things to happen by building a model of something in the real world. That distinguishes it from GenerativeAI, and it’s what enables this type of AI to recommend decisions that rival the smartest humans. The types of decisions extend into business areas like marketing, making things run more efficiently, and delivering more value and ROI.
My guest is the Global Head of AI at (EY) Ernst & Young, having also been an analytics executive at Gartner and CSL Behring and graduating from DePaul with an MBA.
He has written five books. His 2024 book is about the branch of AI technology we don’t hear very much about, Causal AI. So let’s go to Chicago now to speak with John Thompson.
Chapter Timestamps
0:00:00 Intro
00:04:36 Welcome John
00:09:05 drawbacks with current Generative AI
00:16:09 problems causal AI is a good fit for
00:22:47 Way Generative AI can help with causal
00:26:50 PSA
00:28:08 How DAGs help in modeling
00:38:36 what is Causal Discovery
00:47:52 contacting John; checking out his books
Links to everything mentioned in the show are on the Funnel Reboot site's page for this episode.