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The Future of Insurance – Daniel Aldrich, Professor of Security & Resilience Studies, Northeastern University

The Future of Insurance

Release Date: 03/11/2025

The Future of Insurance – Bill Pappas, EVP & Head of Global Technology & Ops, MetLife – LIVE @ ITI NYC 2025 show art The Future of Insurance – Bill Pappas, EVP & Head of Global Technology & Ops, MetLife – LIVE @ ITI NYC 2025

The Future of Insurance

Episode Info As innovation continues to change at a relentless pace, cutting through a noisy marketplace has never been more essential. Such change brings exciting opportunities but also potential risks. Solve the right issues with the right tech, and you can bolster bottom lines and future-proof operations. Identify the wrong challenges and the wrong technology, and you risk trust, reputation, and even market share. Learn how to identify the right opportunities with MetLife's Bill Pappas in this episode from our conversation on the main stage at ITI NYC 2025 session, 'From Enable to Empower:...

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Episode Info Over the last decade, the insurtech landscape has rapidly evolved, transitioning from a space dominated by startups innovating at the fringes to becoming a thriving industry amassing huge investment and innovation. But how did we get here, and more importantly, where do they go next? Hippo CEO, Rick McCathron, joins Bryan Falchuk for this conversion, titled, "A Decade of Insurtech: From Startup to Success Story in 10 Years," recorded live from the main stage of ITI NYC 2025. Rick reflects on a decade of progress at Hippo, exploriing the strategies that have propelled insurtechs...

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Episode Info After a series of conferences where I saw some sales tactics that were having the opposite effect from what the person employing them would have wanted, I thought I'd use an episode to share some of the advice I give to companies I've advised over the years. It's informed by my direct experience having been an executive at insurance companies who got sold to, and running the sales function for a B2B SaaS insurtech solution provider. Hopefully this is valuable to anyone trying to sell into the insurance industry (and to those of us on the receiving end of those sales efforts!). ...

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Episode Info Luca Russignan is an insurance expert with more than 15 years of experience with industry-leading consultancies and insurers. At Capgemini, he enables CxO conversations in the insurance sector through data-driven thought leadership to shape insurance business strategy focusing in particular on North America and Europe. He holds an MBA in Strategy and Finance from Hult International Business School.   Episode Summary The interview discusses the future of the insurance industry, focusing on demographic changes and the role of technology, particularly AI, in shaping this...

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Episode Info Debbie Brackeen leads CSAA Insurance Group in strategy, partnerships, innovation and venture investing. She has more than 25 years of experience and leadership at innovative high-tech companies, including Apple, Sun, HP, and eBay, and, most recently, serving as the global head of innovation at Citigroup. She has served as an adviser to the Astia Technology Committee since 2008, and was an adviser on the corporate board of the National Venture Capital Association. Ms. Brackeen earned a degree in American Studies from Stanford University and has completed executive programs at the...

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Episode Info David Corry joined Argo Group in September 2020. As Head of Casualty, he is responsible for leading Primary Casualty, Excess Casualty, Construction, Environmental, Rockwood, and Bermuda Casualty.  Corry previously served as Senior Vice President, Head of Environmental at Argo Group. He has in-depth experience in all lines of casualty insurance, having served as Senior Director at Markel Specialty and Vice President at Liberty Mutual. He also held senior positions at Chubb and Crum & Forster. Corry is a veteran of the armed forces, having served for 29 years in the...

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Episode Info The Insurance Industry is facing a number of challenges today. And yet the number of strategies tools we can use to overcome those challenges is equally numerous. That's the spirit of the conversations my good friend and I get into whenever we talk, and now, you get to hear what we talk about because we got together to take over 's a couple of weeks ago, and I am releasing that episode on my show for all of you! Highlights from the Show The interview delves into the current challenges and innovations within the insurance market, focusing on the years 2023 and 2024. Key issues...

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Guest Bio This episode featured the co-founders of a first-of-its-kind fertility insurance solution called . Dr. Christy Lane, President and Co-Founder Dr. Christy Lane is global leader of InsurTech, an investor, founder and award-winning health scientist with expertise in AI, digital health, and wearable devices. Dr. Lane is the Co-Founder of Flora Fertility, the Stanford Wearable Health Lab, as well as Founder and former CEO of Vivametrica. Dr. Lane is also a Venture Partner with IA Capital, an InsurTech/fintech venture firm in New York. Dr. Lane has built her career in women’s...

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Daniel P. Aldrich was born in upstate New York and spent his childhood (and much of his adult life) traveling and living abroad. While living in Tokyo, Japan, he began to wonder how Japan - the only country to suffer the effects of atomic weaponry - could have built up such an advanced nuclear power program. He wrote up his observations in the book SITE FIGHTS published by Cornell University Press. In 2005 he and his family had their home, car, and all of their material possessions in New Orleans destroyed by Hurricane Katrina and began studying what makes communities and neighborhoods more resilient. He published BUILDING RESILIENCE to share these insights on the role of friends, neighbors, and social cohesion after crisis. After Japan was hit by the devastating triple disasters of an earthquake, tsunami, and nuclear meltdown, Aldrich wrote BLACK WAVE about the factors that helped people and communities bounce back.

Highlights from the Show

  1. Understanding Resilience: Daniel Aldrich discusses the concept of resilience, particularly in the context of community recovery after disasters. He emphasizes the importance of community involvement in recovery efforts, rather than solely relying on market or state solutions.
  2. Market and State Dynamics: The conversation explores the interplay between market forces and state interventions in disaster recovery. Aldrich highlights the failures of traditional insurance models in the face of increasing disaster frequency due to climate change.
  3. Impact of Climate Change: The episode addresses the rising frequency and severity of meteorological disasters, linking them to climate change. Aldrich presents data showing a shift from years between significant events to mere months, indicating a new norm in disaster occurrences.
  4. Community Networks: Aldrich shares personal experiences that shaped his understanding of resilience, particularly how community networks provided support during crises when institutional help was lacking.
  5. Behavioral Shifts in Insurance:The discussion touches on how rising insurance costs are leading to behavioral changes among homeowners, with many opting to drop coverage due to affordability issues. This trend could lead to a cascading failure in the insurance market.
  6. Future of Disaster Preparedness: Aldrich emphasizes the need for innovative approaches to disaster preparedness, including rethinking zoning laws and construction practices to better suit the realities of climate change.

Overall Takeaways

  • Community Resilience is Crucial: Effective recovery from disasters relies heavily on community support and involvement, rather than just market or government solutions.
  • Insurance Models Need Reform: Current insurance models are inadequate for the increasing risks posed by climate change, necessitating a reevaluation of how insurance operates in high-risk areas.
  • Rising Disaster Frequency: The data indicates a significant increase in the frequency of disasters, which requires urgent attention and action from both policymakers and communities.
  • Behavioral Changes in Coverage: Homeowners are increasingly dropping insurance coverage due to rising costs, which could lead to broader market failures.
  • Innovative Solutions Required: There is a pressing need for new strategies in urban planning and disaster preparedness to address the challenges posed by climate change effectively.

Conclusion: This episode provides valuable insights into the intersection of technology and the insurance industry, highlighting how companies like Bestow are leading the charge in modernizing life insurance for a new generation of consumers.

This episode is brought to you by The Future of Insurance thought leadership series, available globally from Amazon in print, Kindle and Audible audiobook.

Follow the podcast at future-of-insurance.com/podcast for more details and other episodes.

Music courtesy of Hyperbeat Music, available to stream or download on Spotify, Apple Music, and Amazon Music and more.