Episode 516: Documentation Dilemmas & Strategies with Dr. Maelisa McCaffrey of QA Prep
Release Date: 05/02/2025
Group Practice Tech
Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we have a realistic, high impact action for you to take today to boost your practice security: set up two-factor authentication (2FA). We discuss: What 2FA is and why it’s so useful Where we recommend having 2FA set up How Google Authenticator works for 2FA and why we love it How to set up and use Google Authenticator Action steps to take today to boost practice security with 2FA Listen here: For more, PCT Resources
info_outlineGroup Practice Tech
Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we answer a question we’re getting a lot recently, about what’s permitted when supervising pre-licensed therapists. We discuss: How compact privileges work for therapists PSYPACT and the upcoming Counseling Compact and Social Work Licensure Compact AAMFT and the push for licensure portability How to manage supervision for pre-licensed folks Liability and ethical implications for unauthorized practice Listen here: For more, PCT Resources ...
info_outlineGroup Practice Tech
Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we share a how-to guide for managing role-based access and shared accounts with HIPAA in mind. We discuss: How to audit system access in your practice Defining roles and responsibilities to determine access Managing shared email accounts with email delegation The difference between email aliases and delegated accounts Steps to take when systems don’t allow for multiple logins Listen here: For more, Resources HHS FAQ: PCT Resources PCT...
info_outlineGroup Practice Tech
Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we explain why shared admin accounts are a security concern under HIPAA and what you can do about it. We discuss: Why shared accounts are a no-no, and why it’s such a common practice The HIPAA standards that are impacted by this practice The internal and external risks of sharing admin accounts The why and what of role-based access control Listen here: For more, Resources HHS FAQ: PCT Resources Free CE course for group practice...
info_outlineGroup Practice Tech
Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we share a quick update to your smartphone settings to increase device security. We discuss: Overwhelm as a barrier to HIPAA compliance and the key to success Two security settings to update on your smartphone Risk exposure + device security How to get step-by-step guidance for your specific device Listen here: For more, PCT Resources weekly (live & recorded) direct support & consultation service, Group Practice Office Hours -- including...
info_outlineGroup Practice Tech
Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we unpack what mental health providers need to know about the recently announced non-enforcement of the 2024 Final Rule of the Mental Health Parity and Addiction Equity Act. We discuss: The history and purpose of the Parity Act What has not changed with the Parity Act Key provisions of the 2024 Final Rule The implications of the non-enforcement of this rule State laws and states with stronger parity protections What you can do as a provider to advocate for...
info_outlineGroup Practice Tech
Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we discuss managing documentation for intakes and assessments with Dr. Maelisa McCaffrey of QA Prep. We cover: Top misconceptions about documenting intakes and assessments Time management and logistics for intakes and assessments Balancing ethics, legal obligations, and customer service What Maelisa recommends covering in an intake session Layering informed consent How to minimize writing the same things over and over in assessments Our upcoming CE training...
info_outlineGroup Practice Tech
Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we chat with Dr. Maelisa McCaffrey of QA Prep about common documentation issues that come up in group practice. We discuss: Maelisa’s background and business, QA Prep Why there aren’t black and white guidelines for documentation How to determine what to include in documentation The most common people who will read your notes Informed consent and documentation, especially for vulnerable populations Progress note templates and policies...
info_outlineGroup Practice Tech
Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we share what you need to know about syncing your EHR calendar with HIPAA in mind. We cover: Managing confidentiality and availability of data Having redundancies for worst case scenarios Types of calendar syncs and their benefits and drawbacks How to sync your calendars in a HIPAA-appropriate way Listen here: For more, PCT Resources PCT's free Group Practice Service Selection Workbook & Worksheets -- support for selecting HIPAA-secure,...
info_outlineGroup Practice Tech
Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we discuss using Google Vids in a group therapy practice context. We cover: Popular screen recording software, Loom, and why it’s not HIPAA compliance compatible Google Vids being covered by the Google Workspace BAA Use cases for screen recording software for group practices Key reminders and usage notes for Google Vids Listen here: For more, Resources Google Workspace Help Center: PCT Resources Free on-demand workshop: Free...
info_outlineWelcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech.
In our latest episode, we chat with Dr. Maelisa McCaffrey of QA Prep about common documentation issues that come up in group practice.
We discuss:
- Maelisa’s background and business, QA Prep
- Why there aren’t black and white guidelines for documentation
- How to determine what to include in documentation
- The most common people who will read your notes
- Informed consent and documentation, especially for vulnerable populations
- Progress note templates and policies
- Collaborative documentation in group practice
- Why clinicians find documentation so stressful
- Our upcoming CE training with Maelisa on Client Centered Documentation
Listen here: https://personcenteredtech.com/group/podcast/
For more, visit our website.
PCT Resources
- CE Training: Client-Centered Documentation: How to Write Ethical, Effective, and Efficient Progress Notes
- Join Dr. Maelisa McCaffery as she offers a practical and principled guide to mastering progress notes that meet medical necessity standards, support continuity of care, and respect client rights and confidentiality. Plus: Dr. McCaffery’s documentation packet to help you improve your notes including:
- Sample progress note
- Progress statement formula and examples
- Phrases to use for sensitive and politically charged topics
- 3 legal-ethical CE credit hours
- Live (May 9th, 2025) *and* Recorded On-Demand Self-Study CE Training
- Ideal for clinical leadership + all clinicians
- Join Dr. Maelisa McCaffery as she offers a practical and principled guide to mastering progress notes that meet medical necessity standards, support continuity of care, and respect client rights and confidentiality. Plus: Dr. McCaffery’s documentation packet to help you improve your notes including:
- Special Office Hours with Dr. Maelisa McCaffrey: Join Dr. Maelisa McCaffrey as she and the PCT team tackle *your* specific questions regarding documentation.
- This is special access to top experts in our industry available only to Practice Care Premium members. Register to attend these special sessions through Practice Care Premium.
- You can get Office Hours through Practice Care, or get 3 months of complimentary access through our Telemental Health Certificate Program.
- Group Practice Care Premium
- weekly (live & recorded) direct support & consultation service, Group Practice Office Hours -- including monthly session with therapist attorney Eric Ström, JD PhD LMHC
- + assignable staff HIPAA Security Awareness: Bring Your Own Device training + access to Device Security Center with step-by-step device-specific tutorials & registration forms for securing and documenting all personally owned & practice-provided devices (for *all* team members at no per-person cost)
- + assignable staff HIPAA Security Awareness: Remote Workspaces training for all team members + access to Remote Workspace Center with step-by-step tutorials & registration forms for securing and documenting Remote Workspaces (for *all* team members at no per-person cost) + more
- HIPAA Risk Analysis & Risk Mitigation Planning service for mental health group practices -- care for your practice using our supportive, shame-free risk analysis and mitigation planning service. You’ll have your Risk Analysis done within 2 hours, performed by a PCT consultant, using a tool built specifically for mental health group practice, and a mitigation checklist to help you reduce your risks.