Bringing LOVE to Work and Business with Kevin Hancock (Episode 227)
Release Date: 05/20/2025
Changing The Sales Game
Connie's motivational quote for today is by – Peter F. Drucker, “The most important thing in communication is hearing what isn't said." Our bodies speak volumes…do you know what your body is saying? I learned early on that my body language spoke to my client more than my words. They reacted to me based on how open or closed my body was to receive their responses. Here are some statistics on how others process our messages: 55% of our communication with other humans is perceived or processed through our body language or non-verbal cues. 38% of our...
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“As we express our gratitude, we must never forget that the highest appreciation is not to utter words, but to live by them.” – John F. Kennedy. Recently, I have been working with several banks across the US. In Step 2 of my sales process, I teach how to authentically and organically build rapport with clients and prospects and at networking events. I created a template and am working on another AI tool (more to come on that in the future) that I share with the people in the class to create a dynamic Value Statement to use in various venues and situations. At...
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“Good marketers see consumers as complete human beings with all the dimensions real people have.” – Jonah Sachs Check Out These Highlights: In this episode, my friend and bestselling author Lori Turner-Wilson breaks down why authority is built around people—not faceless brands—and how bankers can leverage a distributed authority strategy to generate higher-quality leads without chasing. Learn how niche focus, insight-driven teaching, and a cornerstone-plus-cobblestone content engine can transform trust, deal velocity, and predictable growth across your bank. About Lori...
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“Excellence happens when you try, each day, to both do and be a little better than you were yesterday.” – Pat Riley Check Out These Highlights: I’m excited to discuss our topic today on how to keep selling human while scaling AI across the funnel. We can get a little better each day, quickly now that we have AI tools that can help us navigate and get more done with ease, if leveraged correctly. In this episode, my guest will share simple workflow redesigns that free reps from admin and give them more time with customers. You will learn how to pair AI with...
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“Sales is an outcome, not a goal. It’s a function of doing numerous things right.” – Jill Konrath Check Out These Highlights: I love how this quote blends the dynamics of selling through service with AI to personalize our approach to meeting clients’ needs more quickly and with greater precision. When I started my career 42 years ago, we had no internet, and computers were pretty lame, used only for order-taking. Long gone are the days of using index cards and Pendaflex folders for my follow-up. Change is good when we leverage it to save time and deliver better...
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I know you have all heard me say that marketing and sales are married but are two very different things that are equally important to a business. I am great at all things sales, not so much at marketing or branding! Even though they are all key ingredients for business and career success, building the right brand is important to attracting the right clients. I have hired people to help me build my brand Changing the Sales Game with my tag line of, “getting you off the bench and in the game!” Pretty cool…right? The fact is businesses need more than marketing, we...
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“The future of sales is to serve, not sell. Generative AI gives us guidance that’s so personal and precise, we’re always presenting the most relevant solutions — no pushing required.” – Marcus Chan Check Out These Highlights: I love how this quote blends the dynamics of selling through service with how using AI can personalize our approach to meet clients’ needs more quickly and with greater precision. When I started my career 42 years ago, we had no internet, and computers were pretty lame, used only for order-taking. Long gone are the days of using...
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Connie's motivational quote for today is by Lawrence J. Peter: “If you don't know where you are going, you will probably end up somewhere else." Watch this episode on . Check Out These Highlights: Today’s quote actually made me pause and reflect on my own business journey over the past 21 years and knowing where I was going was not always clear or easy to define! I know for me as a business owner, finding the next step is important yet I have also learned that moving forward, even if a misstep is still good and allows for easier shifts and pivots. It...
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"Don't be afraid to give up the good to go for the great." - John D. Rockefeller Check Out These Highlights: I often think about this quote. Humans are interesting because we get comfortable, and when things are good, we tend to sit back and coast. It’s when things go wrong that we say, “ok, I need to make a change because it’s not going well.” The truth is, we need to evolve and grow every day, or we risk getting stuck in what’s okay. I work with organizations in the financial services sector. A few years ago, one of my clients, after working with me for a...
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“It is very important to understand that emotional intelligence is not the opposite of intelligence, it is not the triumph of heart over head – it is the unique intersection of both.” – David Caruso Check Out These Highlights: Everyone is talking about AI, and rightfully so, it’s here and it’s here to stay. So, how do we navigate technology when we're being very human? The reality is that the future of work is human. Today’s show, we are going to explore how emotional intelligence is shaping success now and will define leadership, collaboration, and innovation...
info_outline“The way to develop the best that is in a person is by appreciation and encouragement.” – Charles Schwab
In business, and more specifically in sales, I believe that selling and communicating from a place of love, care, and respect is vital for attracting the right people to your team and creating advocates for you and your business.
There is so much information and training on leadership, yet we are losing ground regarding appreciation and encouragement for our employees. Through conversations with colleagues, friends, and my own family, I see this lack of appreciation in different organizations and in various industries.
It’s sad, but there is a better way to lead people to achieve their highest productivity levels. So, how do we accomplish this?
About Kevin Hancock:
Kevin is the managing owner and Chairman of one of America’s oldest family businesses and an award-winning author and nationally recognized public speaker. Hancock Lumber is a ten-time recipient of the ‘Best Places to Work in Maine and New Hampshire.
Kevin has three books published:
- Not For Sale: Finding Center in the Land of Crazy Horse
- The Seventh Power: One CEO’s Journey into the Business of Shared Leadership
- 48 Whispers from Pine Ridge and the Northern Plains
Kevin also partners with the executive coaching firm DoorTwo to provide senior management training programs around shared leadership, dispersed power, and deep employee engagement.
Kevin is a frequent visitor to the Pine Ridge Indian Reservation in South Dakota and an advocate for strengthening the voices of all individuals within a company or a community through listening, empowering, and shared leadership.
How to Get in Touch with Kevin Hancock:
Website: https://
Books: https://www.
Leadership Program: https://www.
Stalk me online!
LinkTree: https://linktr.ee/
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