Allowing Humans to be Human with Mark LeBusque
Higher Purpose Podcast
Joining us for another session on what it means to live, love, work, and lead in a humans first kind of way is Mark LeBusque. He describes his work as allowing humans to be human, whether that’s in the workplace, outside of the workplace, or in their communities. We talk about the magic that happens when you allow humans to get back to connecting, and why we need to be human beings before we can become human doings.
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Everybody Matters with Bob Chapman
Higher Purpose Podcast
Adding to this series of conversations we’re having about what it means to approach business from a people first focus is today’s episode with Bob Chapman. Bob is the author of Everybody Matters, and today we’re talking about creating work cultures where people flourish, how that impacts our lives outside of work, and what it means to care about and be a steward for your organization.
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The 7 Laws of Employee Loyalty with Heather Younger
Higher Purpose Podcast
With more and more people switching jobs every few years, how can you as a leader cultivate loyalty in a humans first kind of way? Join us on this episode with Heather Younger, the host of the podcast Leadership with Heart, the author of The 7 Intuitive Laws of Employee Loyalty, and, in her words, an employee advocate.
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Being a Brave Leader with Kimberly Davis
Higher Purpose Podcast
What does it mean to be a brave leader? This is our 10th installment in our HumansFirst series of heart-to-heart discussions on what it means to live, love, lead, and work in a humans first way. Today we’re joined by Kimberly Davis, the author of Brave Leadership and the Founder and Director of OnStage Leadership, and on this episode she talks about showing up as our best selves, making our impact, and leading from the heart.
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How Leadership is Evolving with Sesil Pir
Higher Purpose Podcast
Is there a magic pill to make your team and organization work? Welcome to another installment in what it means to live, love, lead, and work in a humans first way. Today we have Sesil Pir, an organizational psychologist and a leading researcher on workplaces and workplace culture. She’s here to share her keen insights on the future of work and human resources, and why we need to challenge the status quo of work to suit the way we’re built as human beings.
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Finding Real Happiness at Work with Brooke Erol
Higher Purpose Podcast
There’s job satisfaction, and then there’s the real happiness that comes from working at a company whose purpose aligns with yours AND where your job has meaning. We continue our HumansFirst series with Brooke Erol, the founder of Purposeful Business, and she shares how we can become more engaged at work, so we can become more engaged in life.
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The 7 Simple Superpowers of the HumansFirst Heroes
Higher Purpose Podcast
Today, we’re talking superpowers. We’re midstream in a series of conversations on what it means to live, love, and lead in a HumansFirst kind of way, and for this special solo episode, I want to talk to you about some important simple skills. Now, don’t confuse simple for easy. These skills require us to put someone else ahead of ourselves, which is difficult and doesn’t come naturally to many of us. I call them: The 7 Simple Superpowers of the HumansFirst Heroes.
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Being a Chief Heart Officer with Claude Silver
Higher Purpose Podcast
What is it like to mentor almost 800 people? Claude Silver is the Chief Heart Officer at VaynerMedia, a global digital advertising agency. She was previously the company’s Senior Vice President, and was handpicked for the role three years ago by the CEO himself, Gary Vaynerchuk. Today on the show she’s talking about the immense ability we have to touch people’s lives, even in the smallest of ways.
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The Future of Work with Dr. Heather Hanson Wickman
Higher Purpose Podcast
What does the future of work look like? According to our guest, the future of work is ‘Love in Action.’ Heather Hanson Wickman is the co-founder of Untethered Consulting and the author of “The Evolved Executive,” and today we’re talking about what it means to lead with love, not fear. Heather shares that her purpose is to awaken the souls of leaders to create soulful organizations. So how can we do that?
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Making Work More Human with Renée Smith
Higher Purpose Podcast
What does it look like when we make work more human? Renée Smith serves as the Director of Workplace Transformation for Washington State as part of the Governor’s Results Washington Office. She leads the ‘Make Work More Human’ project, and she’s here to answer the question: “What’s love got to do with it?”
info_outlineAdding to this series of conversations we’re having about what it means to approach business from a people first focus is today’s episode with Bob Chapman. Bob is the author of Everybody Matters, and today we’re talking about creating work cultures where people flourish, how that impacts our lives outside of work, and what it means to care about and be a steward for your organization.
The business of caring
We work in a system where people are meant to be managed. But, as Bob realized, you can’t really manage anyone. And nobody wants to be managed. We have a broken language that dehumanizes businesses and focuses on value creation — profits and growth — instead of human dignity.
Bob shares the March Madness story about the time he realized: Why can’t business be fun? Why do we call it work? The number one source of happiness in the world according to Gallup is a good job working with people you enjoy, and that’s denied to most people in this country.
Justifying human leadership
During a talk on truly human leadership, Bob was asked, “How do you justify this truly human leadership?” To which he replied, “Did you just ask me how I justify caring for people?”
The person people report to at work has a bigger impact on our health than our family doctor. The way we treat people at work affects the way they go home and feed their families.
“How,” Bob asks, “do you justify not caring?”
Impact
The Church has people one hour a week, and they already have so much influence. We have people in our care for 40 hours a week. When you think of the time we have people in our care compared to any other institution, we could be the most powerful force for good in the world.
Inspired by parenting
Everything Bob learned about leadership, he learned from parenting. Both are a stewardship of the lives that come into our care — ensuring who they are and what they do matters, and they can return to their homes each night feeling valued.
Stewardship is caring. When we care for somebody, it’s not about being nice and giving in to anything they want. It’s about giving people responsible freedom and preparing them to be good stewards of their own lives when they leave.
Where do we start? Education: teaching people to listen to each other, and letting them know they matter while we give them technical skills. Too much of our education today is financial and strategic and economic, and not enough of it is human. How would you treat your own son or daughter?
The ripple effect
CEOs are all concerned about the rising costs of healthcare, but Bob points out: they are the problem. 74% of all illnesses are chronic, the biggest cause of chronic illness is stress, and the biggest cause of stress is work.
But when people at work are taught to care for each other? They say their marriages are better and their relationships with their kids are great. If you don’t feel good about yourself at work, then you’re not going to be fully present at home and take care of your children, your spouse, and your community.
Listening with empathy
Listening with empathy means being fully present when someone is talking, not judging, and being curious. This makes a big difference because collaboration can only occur if we know how to listen to one another. Most of us are more willing to tell others what we think than to listen to what they think.
Final thoughts
As Bob was being interviewed a few years ago, the interviewer remarked that Bob was the first CEO not to mention his product. He said he did: it’s their people. He isn’t going to go to his grave proud of the machines they built. He’s going to his grave proud of the people who built those machines.
It’s a long-term battle, but genuinely caring for each other can make a material difference in the world. We simply need to care.
Want to grow as a HumansFirst leader and connect in meaningful conversations with other HumansFirst leaders?
Join me for the HumansFirst Book Club, where we do a deep dive into a book a month and often engage the authors in conversation.
Resources
Everybody Matters: The Extraordinary Power of Caring for Your People Like Family