Most law firms assume a slowdown in growth means they need more marketing. But the real problem often isn't generating leads—it's what happens after those leads enter the firm.
In this episode, Molly breaks down the three critical points where revenue is won or lost: marketing to intake, intake to consultation, and consultation to retained client. She reveals how delayed responses, weak follow-up, poor pipeline ownership, and inconsistent processes create costly revenue leaks throughout the client journey.
You'll learn how to uncover hidden breakdowns, improve lead conversion, create accountability across marketing, intake, and sales, and build a system that turns more prospects into retained clients.