Jim Hart - Former Solution Architect turned Organisation Healer reveals keys to enable successful business transformation.
The Business Transformation Podcast
Release Date: 09/27/2022
The Business Transformation Podcast
🚨 Culture eats strategy for breakfast — but who’s feeding culture in your organisation? In this episode of the Business Transformation Podcast, host Heath Gascoigne sits down with Larry Mendelberg—boardroom strategist, C-suite whisperer, and transformation consultant with 30+ years experience helping leadership teams drive sustainable change. This episode is for anyone who's ever faced executive resistance, change fatigue, or stakeholder inertia while trying to transform an organisation that says the right things—but does the wrong ones. Larry breaks down the psychology of...
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🔎 In this episode of The Business Transformation Podcast, we go deep into the realities of transforming businesses in Mexico and Latin America with the team from Innorendering, HOBA Tech’s certified partner in the region. 🎯 What you’ll learn: Why most “digital transformations” fail without a strategic business architecture How to adapt your transformation to Mexican cultural and regulatory contexts Real success stories from logistics and fintech companies How global trade tensions are accelerating transformation opportunities in Mexico The future of AI,...
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✨ Ready to stop your transformation from becoming another statistic? In this lively episode, host Heath Gascoigne sits down with global Lean thinker and Shingo Award-winning author Mark Graban for a no-BS conversation about why most business transformations flop—and what you can do differently! 💥 Mark shares over 20 years of insights from the trenches of Lean, healthcare, and operational excellence across the US, UK, and beyond. Together, we unpack: The real reasons 70% of transformations fail (hint: it’s not just tech!) 💡 Why swapping systems ≠...
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🎙️ Business Transformation Podcast: Mastering Customer Experience with Jason McLaurin 🎙️ In this powerful and insightful episode, host Heath Gascoigne sits down with customer experience legend Jason McLaurin, who brings over 30 years of CX expertise, including 25 years as VP of Customer Experience at Cisco. 🌍 Together, they uncover what makes for exceptional customer experience and how to make it a true competitive advantage. 💡 🔥 What You’ll Learn in This Episode: ✅ Why customer experience is the foundation of business success ✅ The cause-and-effect relationship...
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🚀 Transform your leadership and drive sustainable change! In this episode of The Business Transformation Podcast, Heath Gascoigne sits down with the inspiring Hardeep Kaur to explore the keys to holistic and sustainable business transformation. 🌟 📌 What You’ll Learn: ✅ The three critical pillars of successful transformation: Alignment, Leadership, and Governance ✅ The difference between visionary and strategic thinking ✅ How to use emotional intelligence to lead through change effectively ✅ The concept of thermostat vs. thermometer leadership ✅...
info_outlineCheck out our latest podcast with Organisation Healer, Tim Hart.
Jim Hart, a former technologist and solution architect who has over 20 year’s experience in transformation projects and programs saw a problem called into develop solutions to solve company and clients problems. Organisations, in the need to transform would focus on technology, diffused accountable and would hire in experts, who often had little experience solving their specific problem.
That accountability Jim feels is and should be the role of Management. What companies were effectively doing, is putting in roles, and push down accountability and decision making (instead of owning it). Organisations have effectively created a crutch, that now they don't have the ability to make a decision on their own.
Jim says Organisations have been told in business classes to push accountability down as low as you go, which says this ‘isn’t right’. Its ‘responsibility’ that should be pushed down low, but accountability, should remain with management. That is the role of management, to solve problems for the Organisation. That's why they are there.
That's where the idea of Organisation Healer came about, through conversations inside the organisation, with others and himself. Its about being responsible and willing to accept the consequences for the things that you take on responsibility for. Through continuously and repeatedly pushing down accountability, they have lost the ability to make their own decisions, which is where the ‘healing’ comes in. Repair the damage that where an environment of ‘free money, low interest rates and the availability of money’ has enabled companies to spend mostly on projects and programs that don't return the required ROI, and not be accountable for it.
Join this conversation and learn the key takeaways, maybe you can do that in your team and organisation too!
“We consultants should start our pitch with, ‘My job is to work myself out of a job. My job is to help you get to a place where you can do this on your own” – Jim Hart
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