Hustle Humbly Podcast
Sometimes you just need another agent to say what everyone else is thinking. In this Q&A episode, Katy and Alissa are answering the real-life, in-the-trenches questions Realtors are navigating every single day. We’re talking client expectations, boundaries, broker advice that doesn’t make sense, and what actually works in today’s market. When y’all send questions to our inbox, you never disappoint. And this batch covers everything from inspections to communication issues to luxury listings to motherhood to what we’d do if we didn’t work in real estate. It’s honest, funny, and...
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We’ve all heard the horror stories: buyers showing up to closing short on cash, or sellers shocked at their proceeds. Yikes. The truth? These moments don’t have to happen — not if you’re consistently using buyer cost sheets & seller net sheets. In this episode, we’re breaking down exactly how we use these powerful tools with our clients to build trust, confidence, and calm. And here’s the good news: it’s not complicated, it’s just math + mindset. We’re talking through every single line item on a net sheet, what to include, when to deliver it, and how to tailor it to each...
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Managing your sellers doesn’t have to feel like herding cats — or losing your mind. In this episode, we’re diving deep into seller client management and giving you the tools (and mindset) to confidently take charge of every stage of the listing process. From deciding whether you even want the listing, to coaching your seller through prep, pricing, updates, negotiations, and closing — this episode covers it all. And yes, we even tackle what to do when your seller flat-out ignores your advice or refuses to clean up their clutter (it happens). This episode was born from your questions —...
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Haunted house season is here, and we’re back with more of your haunted house real estate stories! This annual episode is equal parts creepy, hilarious, and deeply memorable — and we’re sharing everything from friendly ghosts to record players spinning in power-less foreclosures. Real estate is wild on a normal day, but when things start slamming, whispering, and levitating? That’s next-level spooky. These stories come straight from our listeners and fellow Realtors, and we’ve got it all: haunted listing appointments, ghost dogs, creepy dolls, unexplained cold spots, and even a spirit...
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Contingencies are back — and they’re anything but simple. In today’s market, contingent offers are popping up left and right, and we’ve got stories. From getting stuck in a 60-day stalemate to crafting creative clauses that save the deal, we’re sharing what it really looks like to handle contingent offers like a pro. This episode is not your typical contract rundown (although if that’s what you want, check out Episode 218). Instead, we’re digging into real-life examples of contingencies gone sideways and how those experiences have changed the way we approach them forever. Whether...
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In this episode, we’re diving into the truth about AI in the real estate world—and how to use it without losing the personal connection that wins you business. We’ll start with the basics: what even is AI, what does ChatGPT stand for, and how many people are really using it? (Spoiler: it’s more than 700 million weekly.) But don’t worry—we’re not here to get super technical. This is a plain-English chat for agents who want to stay ahead of the curve without losing their mind (or their clients). We’ll also cover one agent’s jaw-dropping story about losing a listing to his own...
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Ever found yourself halfway through a showing thinking, “This buyer has no intention of buying anything”? You, my friend, have met the infamous looky loo. They’re curious, they’re charming, and they are a black hole of time, gas money, and sanity, unless you have boundaries. In this episode, we’re going deep into how to manage the buyers who just want to look; the ones who text at 9pm with Zillow links, or who take seven years to finally make a purchase. We’re sharing real stories (some wild ones), actionable strategies, and a whole lot of permission to run your business like a...
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There’s nothing quite like walking into a listing appointment prepared, only to have the seller slide an appraisal across the table before you can even share your thoughts. In this episode, we dive deep into the sometimes-helpful, often-headache-inducing world of pre-listing appraisals in real estate. Alissa shares a couple of jaw-dropping pricing stories, including one where she was blindsided by an appraisal that came in a full $60K over her estimate—and how she ended up taking the listing anyway (spoiler: she regrets it). Katy and Alissa get real about the pros and cons of pre-listing...
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How do you build a real estate business that lasts? Spoiler alert: it’s not with fancy tech or paid leads. In this bonus episode, we’re sharing Alissa’s recent guest appearance on The Real South Agents Podcast with Jamie Knight. You’ll hear a fresh side of Alissa as she flips the mic and opens up about her earliest days in real estate — from waiting tables to handwriting 250 letters just to build a database. Jamie does a great job pulling out valuable takeaways for both new and struggling Realtors, and you’ll leave this conversation with a renewed sense of purpose and plenty of...
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When Stacie Rihl hosted her first first-time homebuyer class, only 10 people showed up and she had 15 pizzas. Fast forward a few years, and she now runs a national referral business built entirely around teaching buyers how the process works. After gaining experience in both the real estate and mortgage industries, Stacie Rihl recognized a major gap in education and resources for first-time homebuyers. She went on to become an online educator for new buyers, offering free virtual classes that have helped over 20,000 people learn the home-buying process. In this episode, we chat with...
info_outlineWhat happens when a client blindsides you and hires someone else? Or when your favorite sellers decide to "hit the button" on Zillow without you? In this episode, we’re talking all about how to keep your cool, preserve your relationships, and show up with professionalism—even when your heart gets broken.
We’ve all been there. A past client lists their home without calling you. A buyer you’ve poured into suddenly ghosts you. A friend uses someone else. Ouch. The gut punch is real, but what you do next matters even more than what just happened. Peaceful partings aren’t always easy, but they’re always worth it.
We’re chatting through real-life rejection stories (some from last week!) and how we’ve learned to navigate them with kindness, class, and a whole lot of self-talk. It’s not about avoiding hurt; it’s about choosing how to respond.
Here’s what we get into:
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How to handle the heartbreak of client rejection
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What to say when someone lists without you
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The power of the follow-up (even when you’re mad!)
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How to part ways professionally with a broker or team
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When to let go and when to speak up
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The importance of grace, gratitude, and not taking it personally
Grab a tissue, pour some coffee, and let’s talk about peaceful partings in all their messiness.
💬 Key Quotes/Takeaways
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"It’s not about you. Nobody cares about you as much as you think they do." — Katy
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"Rejection still hurts, even when you’re seasoned. But you don’t have to let it define you." — Alissa
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"Gratitude builds bridges. You never know when your paths will cross again." — Katy
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"Be so kind they regret not choosing you." — Alissa
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"Leaving well is a skill. It reflects emotional maturity and grace." — Katy
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