Hustle Humbly Podcast

Join us for Hustle Humbly where we hope you will build the confidence to find your voice and your way to a successful real estate business and beyond. Listen in as Alissa & Katy, two top producing Realtors, talk about fostering community over competition while navigating the often times cutthroat real estate industry. With over 1000 homes sold between them and 13 and 19 years each in the business, they have seen it first hand. Deep dive into conversations and interviews about mindset and best practices with real life stories mixed in. The goal of Hustle Humbly is to reach out and encourage Realtors and business people alike to stop comparing themselves and start embracing their own strengths.

353: NAR's Campaign to Rebuild the Realtor Brand 05/11/2026

353: NAR's Campaign to Rebuild the Realtor Brand Have you ever wondered if anyone at NAR is actually paying attention to what's happening out here in the trenches? This one's for you. We recently had the opportunity to visit NAR headquarters in Chicago for their inaugural Creator Summit, and we walked away genuinely surprised. Not in a cynical way. In a good way. The visit was so eye-opening that we knew we had to bring one of the people behind the shift directly to you. In this episode, we sit down with Bennett Richardson, NAR's Chief Marketing and Communications Officer. Bennett came to NAR about nine months ago after more than 20 years working at the crossroads of tech, policy, and media — including big roles at Google and Politico. He was brought in as part of a leadership overhaul, and his entire focus is on strengthening the Realtor brand and rebuilding consumer trust. What struck us most about Bennett is that he is not a lifer from inside the real estate bubble. He came in with fresh eyes, asked hard questions, and immediately started listening. That energy comes through in every part of this conversation. We cover NAR's new ad campaign, how your dues are actually being put to work, and why Bennett believes that no Realtor should wake up thinking about NAR — but that a whole team of really smart people is waking up every day thinking about you. Here's what we cover in this episode: - Why NAR launched the Creator Summit and moved away from the "influencer" label - How Bennett noticed that NAR was never part of the real estate creator conversation and what he did about it - The shift from "no comment" to fully open communication with the press and the industry - What the 150,000-member survey and dozens of focus groups revealed about what Realtors actually want - The Netflix analogy: how NAR is working toward smarter, curated communication so your inbox doesn't get buried - The "More Than Opening Doors" campaign, how it works, and how individual agents can actually use it - What "Realtor Studio" is and how it will give agents free marketing templates and tools - How NAR cut their email volume in half and still saw the same engagement - What modernizing NAR actually looks like and why it always has to ladder back to helping members grow their business - Bennett's message to every Realtor about where NAR is headed Key Quotes & Takeaways: - "We issued zero no comment responses when the press asked us about what's going on at NAR. Open for business, open for conversations — that is the posture I want us to have moving forward." — Bennett Richardson - "It's very easy for big organizations, legacy institutions — and I think NAR did fall into this trap — where you think more about what we need to get out there, as opposed to what do our members need." — Bennett Richardson - "We want every member to feel that for every dollar you put in of dues, you're getting 2, 3, 4, $10 back." — Bennett Richardson - "We sent half as many emails as we had the prior year, but saw the same amount of engagement. All we lost was just clutter in people's inboxes." — Bennett Richardson - "No Realtor should wake up every day thinking about NAR, but there's a whole bunch of really smart people waking up every day thinking about you." — Bennett Richardson Products, People & Previous Episodes Mentioned: - Bennett Richardson, NAR Chief Marketing and Communications Officer - NAR Creator Summit (Chicago) - NAR's "More Than Opening Doors" consumer ad campaign - NAR Realtor Studio (in development) - resources.realtor (NAR campaign hub) - NAR Annual Conference, New Orleans, November 6-8 - Episode 300: Dr. Lawrence Yun on the Housing Market (hustlehumblypodcast.com/300) Want to toast someone on the show? Send us a voice or video message with your name, who you are toasting, and why! Email it to team@hustlehumblypodcast.com. Leave us a review at http://ratethispodcast.com/hustlehumbly /episode/index/show/hustlehumblypodcast/id/41240380

352: What to Do When Money is Tight in Real Estate 05/04/2026

352: What to Do When Money is Tight in Real Estate Are you hanging on by a thread but not quite ready to call it quits? This episode is for you. We keep getting messages from agents who are struggling financially but who are not ready to throw in the towel. We get it. Real estate has a way of pulling you in, making you believe the next deal is right around the corner. But when money is actually tight, hope alone is not a business plan. We start with a real story about Erica, a Hustle Humbly Community member who moved from California to Texas knowing absolutely no one. Instead of white-knuckling real estate with zero network and zero income, she humbled herself, went back to restaurant management, built her people, learned the market, and saved money. Then she went back into real estate full time and now has a thriving business in Texas. That is not a failure story. That is a strategy. We also share Alissa’s own experience from her early days bartending private events and the moment she ran into a high-budget buyer client while working one of those events. She lost the client. It stung. But the lesson has stuck ever since. This is not the episode where we tell you to quit. This is the one where we give you 15 practical things you can do TODAY to stabilize your business, bring in money, and protect your mindset while you ride out a tough market. Here’s what we cover in this episode: Text 5 people you haven’t talked to in a while — your next deal is probably hiding in a name you’ve been scrolling past Audit your business expenses and cancel anything that isn’t earning its keep Consider a “people job” (restaurant, coffee shop, gym) to bring in income while staying connected Pick up gig work without shame — Door Dash, Instacart, TaskRabbit, Uber — whatever fits your schedule Sort your database by last contact and reach out to anyone you haven’t spoken to in 90 days Host a free small event in the next 30 days to get yourself in front of people Know your real number — write down your actual monthly expenses and make a plan Stop hiding behind content creation and have real conversations with real people Ask a past client for a referral directly using our ready-to-use script Partner with a local business for cross promotion — lenders, inspectors, movers, boutiques Go host or attend an open house this weekend Revisit Episode 198 on real estate side hustles to find something that keeps you in the game Set a 90-day minimum viable goal and work backward from that number Find your people — surround yourself with agents who are positive, motivated, and solution-focused Remember: surviving a hard market is a credential Key Quotes & Takeaways: “Your next deal is probably hiding in a name you’ve been scrolling past.” Katy “Action cures anxiety. Any action will do.” James Clear via Katy “Being in a funk and surrounding yourself with other people in a funk is not going to help you.” Alissa “This is a business. You have to think of it like a business, run it like a business, and look at your finances.” Alissa “Surviving a hard market is a credential.” Katy Products, People & Previous Episodes Mentioned: (hustlehumblypodcast.com/346) (hustlehumblypodcast.com/271) (hustlehumblypodcast.com/198) (hustlehumblypodcast.com/40) (hustlehumblypodcast.com/membership) Atomic Habits by James Clear Want to toast someone on the show? Send us a voice or video message with your name, who you are toasting, and why! Email it to . Leave us a review at /episode/index/show/hustlehumblypodcast/id/41119495

351: Secret Agent Problems Killing Your Business 04/27/2026

351: Secret Agent Problems Killing Your Business Are you a secret agent? No, not the cool James Bond kind. We are talking about the Realtor kind who hides behind postcards, online leads, and busy work instead of actually talking to real people. We keep getting messages from agents who are spending thousands of dollars on lead generation, farming, and marketing while avoiding the one thing that actually works: being visible. So we are revisiting this topic because clearly, y'all need to hear it again. We start with a really honest message from a listener who spent $6,500 on a lead generation program that produced zero leads. She has been in the business since 2018, does about $8 million a year, and she is the first to admit that fear made that decision for her. She did not want to put herself out there, so she threw money at a solution that did not require her to talk to real humans. We also share a story about an agent who is incredibly involved at her kids' school but will not tell anyone she is in real estate out of fear of being salesy. Whether you are an introvert, an extrovert, or somewhere in between, this episode is your permission slip to stop hiding and start showing up. We are breaking down the fears that keep agents invisible, sharing baby steps for shy agents, and giving you the mindset shift that changes everything: you are not being salesy, you are being of service. Here's what we cover in this episode: The real cost of being a "secret agent" in your own real estate business A listener's honest story about spending $6,500 on lead gen that produced zero leads The four biggest fears keeping agents hidden and how to move past them Why introverts can absolutely thrive in real estate The difference between going wide and going deep with your database Why people in your neighborhood are hiring other agents Salesy vs. service: the mindset shift that changes everything How to naturally tell people what you do without being "that" agent Baby steps for shy agents: update your bio, tell five people what you do, post one thing about real estate Why your hobbies, school involvement, and community events are your best lead gen A roofing company sponsor story that proves advertising your business is not embarrassing The one thing you can do this week to stop being a secret agent Key Quotes & Takeaways: "You can't sell houses without people." Alissa "The judgment is usually imaginary. People are not thinking about you as much as you think. They're thinking about themselves." Katy "When you tell people what you are, they believe you. So be careful what you say about yourself." Alissa "The important mindset shift is going from 'I'm annoying people' to 'I'm available to help.'" Katy Products, People & Previous Episodes Mentioned: (hustlehumblypodcast.com) (hustlehumblypodcast.com/membership) Want to toast someone on the show? Send us a voice or video message with your name, who you are toasting, and why! Email it to team@hustlehumblypodcast.com. Leave us a review at /episode/index/show/hustlehumblypodcast/id/41020875

350: Mortgage and Realtor Myths and Misconceptions 04/20/2026

350: Mortgage and Realtor Myths and Misconceptions Think you know everything about how mortgages work? What about what Realtors actually do all day? Think again! This is the final installment in our myths and misconceptions series, and we saved some good ones for last. We already tackled buyer myths and seller myths in previous episodes, and now we are wrapping it all up with the myths that surround lenders, loans, and agents. We are kicking things off with a story about two very different lenders and why the one sending automated text messages is actually winning. (Spoiler: it has nothing to do with buying lunch.) Then we are diving into the mortgage myths that trip up buyers AND agents, from the belief that all lenders offer the same loans to the dangers of trusting online mortgage calculators. On the agent side? We are busting wide open the idea that we "just open doors," that we are all the same, and that getting your license means you know what you are doing. (Ha!) Whether you are a buyer trying to understand the process or an agent who needs some backup for the next time someone questions your value, this one is for you. Here's what we cover in this episode: Why not all lenders offer the same loan programs and how to find the right one for your client The importance of talking to a lender BEFORE you are ready to buy Why the interest rate is not the only thing you should be shopping What "par rate" means and why you need to understand fee worksheets The truth about pre-approval and rate locks (they do not last forever!) Why online mortgage calculators can be wildly inaccurate Do not buy furniture, a car, or anything else while waiting to close Can you really switch lenders mid-transaction? (Please do not.) Whether getting pre-approved actually hurts your credit Real estate agents do way more than just open doors The seller does not ALWAYS pay the agent's commission anymore Agents do not get paid by their broker (no salary, no hourly wage) Why getting your license is just the beginning, not the finish line Agents are not available 24/7 (and should not be!) Key Quotes & Takeaways: "Be the voice for your people and educate them that there's rates and there's fees." Alissa "Anyone who knows the answers to everything immediately, you should be very leery of." Katy "We are not coming in to see if you can buy a house. We know you can't. We are coming in to see what three things you can do in the next 12 months to prepare." Alissa "However you are doing it, your client needs to understand how you are paid." Alissa Products, People & Previous Episodes Mentioned: (hustlehumblypodcast.com) () () (hustlehumblypodcast.com/netsheet) Want to toast someone on the show? Send us a voice or video message with your name, who you are toasting, and why! Email it to team@hustlehumblypodcast.com. Leave us a review at /episode/index/show/hustlehumblypodcast/id/40927255

349: How to Price a Listing 04/13/2026

349: How to Price a Listing Is there a magical number when it comes to pricing a listing? No, not really. But there IS a way to walk into every listing appointment confident, prepared, and ready to have a real conversation about price with your sellers. In this episode, we are finally tackling the how-to of pricing a listing. We have touched on it before, but today we are getting into the actual nuts and bolts of how we prep, what we bring, what we say, and how we guide sellers through one of the most important (and emotional) parts of the listing process. We are sharing the exact questions we ask on that first call, how we prep our CMAs, the talking points we lean on every single time, and the framework that has never failed us: price, location, and condition. We also dig into the pricing pyramid, the buyer pool conversation, and why the data has to drive every decision, even when sellers want a number that the data just does not support. Here's what we cover in this episode: The questions we ask on the very first seller call How we prep before walking into a listing appointment Why we never give a price before we see the house in person How to use the CMA summary as a collaborative tool with sellers Why price per square foot is a guide, not a rule The three components of every listing: price, location, and condition The pricing pyramid and how it impacts your buyer pool What to say when sellers want a number the data does not support How to handle the "how did you come up with this price?" question Why pending and active listings matter as much as solds How to set up neighborhood searches to keep sellers engaged before they list How to talk about price reductions before they happen The detective work that sets you apart from every other agent Key Quotes & Takeaways: "I am a data driven person. I come from a family of appraisers. I want the numbers to fit in a box." Alissa "I do not want you doing showings for 90 days. I want you to do it right for two weeks or less." Katy "When I list your house and another agent calls me to ask how I came up with that price, I need to be able to support it with data." Alissa "If we have no showings, it is the price. If we have lots of showings but no offers, it is the condition." Katy "There is no magic number. You have to do the work, and you have to be ready to adjust." Alissa Products, People & Previous Episodes Mentioned: (hustlehumblypodcast.com) (hustlehumblypodcast.com) (hustlehumblypodcast.com) (hustlehumblypodcast.com/netsheet) Want to toast someone on the show? Send us a voice or video message with your name, who you're toasting, and why! Email it to team@hustlehumblypodcast.com. Leave us a review at /episode/index/show/hustlehumblypodcast/id/40820665

348: Real Estate Seller Myths and Misconceptions 04/06/2026

348: Real Estate Seller Myths and Misconceptions This is the follow up to our buyer myths episode, and y'all, sellers have some misconceptions of their own that we need to talk about. We kick things off with a hilarious story about Alissa's seller who found the podcast, started listening to staging episodes while packing boxes, and voluntarily took down more decor than they even discussed. (If only every seller came with a built-in podcast habit, right?) This episode is a great one to share with your sellers, especially first timers who might need a little myth busting before they list. From Zestimates and spring selling to price reductions and open houses, we're breaking down the biggest home selling myths that trip up sellers and agents all the time. Plus, we're sharing our individual top three myths and some real stories from the trenches. Here's what we cover in this episode: The Zestimate: how accurate is it really, and what Zillow's own data says about their error rates Why spring isn't automatically the best time to sell (and when winter buyers can actually work in your favor) Breaking even on a sale doesn't mean you lost money Your house doesn't have to be perfect to sell, but it does need to be clean & priced right Why longer days on market doesn't always mean something is wrong with the house The neighbor comparison trap and how to handle sellers fixated on what the house next door sold for Why a price reduction is not a failure (and why sitting on the market for three years IS) The truth about open houses and what they actually accomplish Why buyers almost never prefer an allowance over the work being done The danger of rejecting your first offer Why your listing agent can't just "bring the buyer" Key Quotes & Takeaways: "If we had left that stinky carpet, they would not have been able to overlook the smell, and we would still be on the market." Alissa "Your first buyer is your buyer. They committed to putting it in writing and saying, I want to buy your house." Katy "This is the only person asking us to the dance right now. If you want to go to the dance, this is your opportunity." Alissa "A price change gives the message that you're not stuck." Katy "I'm not here to design your home. I am here to neutralize it to get the biggest buyer pool." Alissa Products, People & Previous Episodes Mentioned: Zillow Zestimate accuracy page (zillow.com/zestimate) Hustle Humbly Podcast episode categories (hustlehumblypodcast.com/categories) Hustle Humbly Community Want to toast someone on the show? Send us a voice or video message with your name, who you're toasting, and why! Email it to team@hustlehumblypodcast.com. Leave us a review at /episode/index/show/hustlehumblypodcast/id/40736070

347: The Housing Shortage Explained 03/30/2026

347: The Housing Shortage Explained We finally did it. We sat down with the man behind the numbers AND we recorded it live at the NAR podcast studio in Chicago. If you've ever been at a dinner party, a showing, or a closing table and gotten hit with "so... how's the market?", this episode is for you. We got to chat with Dr. Lawrence Yun, Chief Economist at the National Association of Realtors, and y'all, we had SO many questions. We're the data nerds who cover the NAR Home Buyers and Sellers Profile Report every single year, so getting face time with the person behind all that research? It was kind of a big deal for us. Dr. Yun has been at NAR since 2000 and stepped into the Chief Economist role in 2008 right in the middle of the foreclosure crisis. He's testified before Congress, appeared on C-SPAN, and was recognized by the Wall Street Journal for having one of the closest forecasts for 2024. Basically, if there's someone you want breaking down housing market trends for Realtors, it's him. We cover a lot of ground in this one, from the housing shortage and what's actually being done about it, to the lock-in effect, affordability challenges for first-time buyers, capital gains tax reform, and what a "sweet spot" interest rate would even look like. Dr. Yun also shares something we weren't expecting, a really personal story about his family immigrating to the U.S. and how home ownership shaped his perspective on wealth and the American dream. Here’s what we cover in this episode: Why the answer to "how's the market?" is always local — and how to explain that to clients The housing shortage by the numbers (hint: we're still millions of units short) Why the median age of first-time buyers hitting 40 is "the most depressing statistic" of last year The lock-in effect: who it really impacts and why it may be loosening Why 6% isn't actually a high rate historically but still feels impossible for today's buyers How home prices rising 50% since pre-COVID has changed the affordability conversation The capital gains tax exemption that hasn't been updated in 30 years (and why that matters for your sellers AND your investment properties) What the Housing for the 21st Century Act could actually do How investors releasing rental properties could help the first-time buyer shortage What we need to build annually to get out of the housing shortage Key Quotes & Takeaways: "Is it a good time to buy? That's not the right question. Do you want to build wealth over time or not?" Dr. Lawrence Yun "Your house was $60,000. Their rate is 6% AND the house is $400,000. It's not the same math." Alissa "Median age of the first-time buyer is now 40. That is the most depressing statistic of last year." Dr. Lawrence Yun "I had 24 showings and five offers in one day at $175K. The same week, a $500K listing could sit for 50 days. Same market. Totally different world." Katy "If you are listening to this podcast, you are already ahead." Dr. Lawrence Yun Products, People & Previous Episodes Mentioned: NAR Home Buyers and Sellers Profile Report() NAR Affordability Index NAR Existing Home Sales Statistics Housing for the 21st Century Act (bipartisan housing legislation) Ability to Repay Act (post-2008 mortgage reform legislation) Blue Chip Council (economic forecasting panel) Wall Street Journal Forecasting Survey Joint Center for Housing Studies at Harvard University Want to toast someone on the show? Send us a voice or video message with your name, who you’re toasting, and why! Email it to . Leave us a review at http://ratethispodcast.com/hustlehumbly /episode/index/show/hustlehumblypodcast/id/40658825

346: Desperate Agent Do’s and Don’ts 03/23/2026

346: Desperate Agent Do’s and Don’ts Feeling a little desperate in your real estate business lately? You are not alone—and this episode is your mindset reset. Katy and Alissa are diving into the behaviors that show up when agents feel pressure to make money… and how those “desperate” decisions can quietly damage your reputation, confidence, and long-term success. From overpricing listings just to win them, to chasing every shiny lead source, to dropping your professional standards, this episode is your honest (and loving) wake-up call. The truth? Acting like a desperate real estate agent doesn’t attract more business; it repels it. Instead, we’re sharing what to do differently so you can protect your business, maintain your professionalism, and build a career you’re actually proud of, even in a slow market. Here’s what we cover in this episode: What “desperate agent behavior” really looks like (and why it’s so common right now) How overpricing a listing can hurt your reputation long-term Why saying “yes” to everything is actually hurting your business The danger of chasing shiny lead sources when you feel slow How dropping your standards can cost you future referrals Real examples of setting boundaries with sellers (and earning respect because of it) Why consistency beats constant rebranding or “next big thing” energy The difference between being flexible vs. losing your boundaries What to do instead when business feels slow or uncertain If you’ve been feeling the pressure, questioning your business, or tempted to make decisions out of fear—this is the episode you need. You don’t need to be desperate. You need to be consistent, professional, and confident. Key Quotes & Takeaways “When you act like a desperate real estate agent, you’re not gaining business; you’re losing respect.” Alissa “Confidence audits your business. Desperation just reacts.” Katy “If you let your clients run your business, you’re doing them a disservice.” Alissa “You don’t need balloons to sell a house; you need people walking through the door.” Alissa “Referral-based business is a slow burn… but chasing shiny objects will burn you out.” Katy Products, People & Previous Episodes Mentioned: Want to toast someone on the show? Send us a voice or video message with your name, who you’re toasting, and why! Email it to . Leave us a review at http://ratethispodcast.com/hustlehumbly /episode/index/show/hustlehumblypodcast/id/40566060

345.5: BONUS: We Got Invited to NAR and Here’s What Happened 03/18/2026

345.5: BONUS: We Got Invited to NAR and Here’s What Happened We got invited to NAR headquarters in Chicago for a small influencer summit and honestly? We thought the first email was fake and deleted it. 😂 But once we realized this was a real invitation, we packed our bags, flew out on Katy’s birthday, and headed to the “mothership” to hear directly from NAR’s leadership team about what has gone wrong, what they’re trying to fix, and where they think the Realtor brand is headed next. In this bonus episode, we’re giving you the full download. No sugarcoating. No blind praise. Just our honest take on what we saw, what we heard, and what felt different this time. We’re chatting about the tiny guest list, the giant chandelier, the very fancy boardroom, and the leaders now trying to course correct after lawsuits, leadership failures, and a few rough years for the association. We’re also sharing what surprised us most, what gave us hope, and why we still think time will tell. Here’s what we cover in this episode: Why we almost deleted the NAR invitation for good What it was like walking into NAR headquarters in Chicago How we ended up recording in NAR’s podcast studio Our first impressions of CEO Nykia Wright and the new leadership team What NAR says it is doing to rebuild trust and professionalism Why local boards may be facing some major changes What we learned about NAR advocacy, lobbying, and where your dues are going The part of Lawrence Yun’s presentation that really caught our attention Why the new consumer ad campaign actually impressed us What it felt like to be in the room as working Realtors still in the trenches Why we left feeling heard, hopeful, and still appropriately skeptical Our honest thoughts on whether NAR can really get this train back on the tracks Key Quotes & Takeaways Katy: “We want to be an advocate for NAR, but not a mouthpiece for NAR.” Alissa: “Hustle Humbly is here to help bring professionalism back to the Realtor brand. That is essentially NAR’s goal as well.” Katy: “We’re not here to sugarcoat it. We’re just going to relay what happened and give you our thoughts.” Alissa: “I feel optimistic about the people they have in place and how new they are.” Katy: “We really needed to record this for posterity so we can come back and see if the train stayed on the tracks.” Products, People & Previous Episodes Mentioned: NAR consumer ad campaign: “Right by you” NAR shareable market graphics for agents Want to toast someone on the show? Send us a voice or video message with your name, who you’re toasting, and why! Email it to . Leave us a review at http://ratethispodcast.com/hustlehumbly /episode/index/show/hustlehumblypodcast/id/40518775

345: Real Estate Buyer Myths & Misconceptions 03/16/2026

345: Real Estate Buyer Myths & Misconceptions There are a lot of opinions floating around about buying a house and, unfortunately, many of them are just plain wrong. In this episode, Katy and Alissa dive into some of the most common home buying myths they hear from buyers and break down what’s actually true. From the classic “you need 20% down” to the idea that new construction doesn’t need an inspection, these myths can cause confusion, hesitation, and sometimes costly mistakes. The truth is that buying a home is full of nuance, and having the right information (and the right Realtor!) makes all the difference. To make things interesting, Katy and Alissa review more than 30 common buyer misconceptions and secretly choose their personal top myths along the way. At the end, they compare notes to reveal the biggest misconceptions they think buyers still believe today. If you’re currently house hunting, planning to buy soon, or just want to understand the process better, this episode is packed with helpful clarity. Here’s what we cover in this episode: Why you do NOT need 20% down to buy a home Why the highest offer doesn’t always win The truth about inspections (especially new construction!) Why calling the number on the sign may not help you Why pre-approval is essential before touring homes The reality of interest rates and affordability The problem with waiting for the “perfect” house What really happens when deals fall apart Whether foreclosures are actually a good deal Why every buyer needs their own representation Key Quotes & Takeaways Katy: “No one gets the perfect house. Not even if they build it from scratch.” Alissa: “The highest offer doesn’t always win. Terms matter just as much as price.” Katy: “Please don’t call the number on the sign. You need someone representing you.” Alissa: “You can’t even start house hunting until you know what you’re approved for.” Katy: “A home inspection isn’t a crystal ball—it’s a snapshot of the house today.” Products, People & Previous Episodes Mentioned: Episode 149: All products and free resources are located at . Want to toast someone on the show? Send us a voice or video message with your name, who you’re toasting, and why! Email it to . Leave us a review at http://ratethispodcast.com/hustlehumbly /episode/index/show/hustlehumblypodcast/id/40475235

344: Selling in a Softer Market After a Bidding War Era Purchase 03/09/2026

344: Selling in a Softer Market After a Bidding War Era Purchase If you sold homes during 2020–2022, you likely helped buyers compete in bidding wars, escalate over asking, and stretch to win. Now? Some of those same clients are calling because they need to sell. And the market is… softer. In this episode, Katy and Alissa walk through what it really looks like when COVID-era buyers need to resell in a different market than they purchased in. From tight equity situations to emotional listing appointments, they’re sharing honest stories, practical scripts, and how to protect your own mindset while delivering hard news. This isn’t about panic. It’s about professionalism. Here’s what we cover in this episode: Why today’s “soft market” is not the 2008 crash How to handle sellers who are breaking even (or barely making money) What to say when the comps don’t support their expectations Why condition matters even more when you’re pushing price The danger of “just offering an allowance” How to walk sellers through worst-case scenarios using a net sheet When renting might be the better move How to avoid carrying your clients’ emotional stress If you’re feeling that sinking-in-your-stomach feeling when running CMAs lately, this episode will help you reframe the situation, set expectations early, and guide your sellers with clarity and confidence. Key Quotes & Takeaways Katy: “Devastating news isn’t breaking even. Devastating news is having to beg the bank to let you sell.” Alissa: “You can care about your clients without carrying their stress inside your body.” Katy: “If you’re pushing the price above the comps, your condition has to be A-plus.” Alissa: “I can’t want this more than you do.” Katy: “Are these the numbers you were expecting?” Products, People & Previous Episodes Mentioned: Seller Net Sheet + Buyer Cost Sheet: Want to toast someone on the show? Send us a voice or video message with your name, who you’re toasting, and why! Email it to . Leave us a review at http://ratethispodcast.com/hustlehumbly /episode/index/show/hustlehumblypodcast/id/40356460

343: The Mindset Shift You Need This Spring 03/02/2026

343: The Mindset Shift You Need This Spring Spring hits… and suddenly everything feels loud. New listings. Awards. “Sold in one day!” posts. Agent tours. Realtor prom season. And before you know it, you’re questioning everything. Why does everyone else look busier than me? Should I be doing more? Am I behind? In this episode, we’re talking about the Realtor Comparison Trap and the mindset shift you need this spring to protect your confidence, your peace, and your professionalism. Spring is a naturally busy season in real estate. But it’s also the season where comparison creeps in hard. Between awards ceremonies, fresh listings popping up daily, and social media highlight reels, it’s easy to feel like you’re either behind… or not doing enough. Here’s what we cover in this episode: Why spring market noise can mess with your mindset Realtor prom season and the awards comparison spiral How to reframe other agents’ success (community over competition) Preparing your systems before busy hits What NOT to add to your plate just because others are doing it A powerful mindset trick for driving past someone else’s listing sign Cleaning up your social media algorithm to protect your peace How to post professionally without hurting the Realtor brand Why being present in your office can create unexpected opportunity A refreshing buyer story that proves timing and priorities matter Truthfully, comparison is internal. If someone’s marketing makes you spiral, that’s your cue to check your mindset, not attack theirs. This is your permission slip to: - Mute what doesn’t serve you - Protect your boundaries - Focus on your systems - Stay in your lane - Celebrate other agents without shrinking yourself The spring market doesn’t require panic. It requires preparation. And a healthy mindset. You’re not behind. You’re building. Key Quotes & Takeaways Katy: “Every sign that isn’t mine means the market is moving. That’s a good thing.” Alissa: “If someone’s marketing messes with your mindset, that’s your cue to look inward.” Katy: “We don’t need to throw away great to try out good.” Katy: “Busy doesn’t always mean better. Prepared is better.” Products, People & Previous Episodes Mentioned: – Preparing for Busy – What to Do When You’re New or Slow – A Realtor Leaves Her Phone for a Week Want to toast someone on the show? Send us a voice or video message with your name, who you’re toasting, and why! Email it to . Leave us a review at http://ratethispodcast.com/hustlehumbly /episode/index/show/hustlehumblypodcast/id/40270405

342: How to Win the Listing Early + Listing Prep Timeline for Sellers 02/23/2026

342: How to Win the Listing Early + Listing Prep Timeline for Sellers If you’ve ever had a seller say, “We’re probably about a year out… but can you come tell us what to do?” — this episode is for you. Today we’re talking about how to win the listing early without wasting your time, burning yourself out, or giving away all your value. Because here’s the truth: the agent who shows up first often wins. But how early is too early? And what should a listing prep timeline for sellers actually look like? We break down the mindset shift, the boundaries, and the strategy behind pre-listing appointments — especially when they’re not ready yet. Here’s what we cover in this episode: Why the highest-performing agents go on pre-listing visits early The realistic listing prep timeline for sellers (hint: it’s longer than they think) What sellers should NOT do too far in advance (step away from the mulch) Interior prep vs. exterior timing How to avoid losing listings after giving staging advice When to use a checklist — and when to show up in person Protecting your time with commitment letters or pre-market agreements What to do when they choose another agent after you’ve done the work Real-life stories of listings lost… and listings rewarded We also share a powerful reminder: sometimes helping someone prep their home changes more than just their sale price. And don’t forget — we’re collecting TOASTS! If you’re a buyer, seller, Realtor, or client who wants to celebrate a Realtor who made a difference, send your toast to: team@hustlehumblypodcast.com Key Quotes & Takeaways “The agent who shows up first is usually the one who wins.” – Katy “Phase one of listing prep is phase one of moving.” – Alissa “You’re not a free checklist. You’re a service-based business.” – Katy “Sometimes the sooner you get in the house, the better, even if they’re a year out.” – Alissa “There’s no 100% protection in real estate… but there is real estate karma.” – Katy Products, People & Previous Episodes Mentioned: Pre-Listing Appointment Email Template(included in ) Pre-Market / Commitment Agreement (Broker-specific form) Vendor List (painters, storage units, junk haulers, etc.) Want to toast someone on the show? Send us a voice or video message with your name, who you’re toasting, and why! Email it to . Leave us a review at http://ratethispodcast.com/hustlehumbly Music: “Straight A’s” by Connor Price → https://connorprice.shop/ “The Good Life” by Summer Kennedy → https://soundcloud.com/summerkennedy/the-good-life “Be The One” by Matrika → https://uppbeat.io/t/matrika/be-the-one /episode/index/show/hustlehumblypodcast/id/40189855

341: Clean Contracts: How to Avoid Closing Day Surprises 02/16/2026

341: Clean Contracts: How to Avoid Closing Day Surprises We’ve talked about loopholes and contract problems before, but avoiding the messiness of real estate is one of those topics you can never cover too many times. In this episode, we’re talking about all the tiny contract decisions that don’t feel like a big deal until suddenly they are. Missing initials. Blank lines. Verbal promises. Appliances that magically disappear. Furniture negotiations that never end. You know the ones. This conversation was sparked by a broker who reached out to us after stepping into a compliance role and realizing just how messy agents can get with paperwork. From there, we went deep into why clean contracts matter, how verbal agreements create risk, and why adding “just one more thing” to a purchase agreement can blow up an otherwise smooth deal. This episode is part pep talk, part cautionary tale, and part reminder that professionalism protects everyone involved. Here’s what we cover in this episode: Why avoiding the messiness of real estate starts with treating paperwork like a legal document (because it is) How missing initials, blanks, and timestamps can create real liability Why verbal agreements are only good for setting expectations, not protecting deals The risks of “knowledge only” conversations during due diligence Appliances, furniture, grills, boats, and why movables make contracts messy fast How lenders and appraisers view non-real-estate items in contracts Why clean offers are often the strongest offers A reminder that it’s not a problem until it’s a problem Key Quotes & Takeaways Alissa: “It’s not a problem until it’s a problem. And then it’s a big problem.” Katy: “The more things you add to a contract, the more things can go wrong.” Alissa: “Verbal agreements are only good for setting expectations, not protecting deals.” Katy: “Clean offers win. Every single time.” Alissa: “Professionalism isn’t about being perfect. It’s about being careful.” Products, People & Previous Episodes Mentioned: Want to toast someone on the show? Send us a voice or video message with your name, who you’re toasting, and why! Email it to . Leave us a review at http://ratethispodcast.com/hustlehumbly Music: “Straight A’s” by Connor Price → https://connorprice.shop/ “The Good Life” by Summer Kennedy → https://soundcloud.com/summerkennedy/the-good-life “Be The One” by Matrika → https://uppbeat.io/t/matrika/be-the-one /episode/index/show/hustlehumblypodcast/id/40118180

340: Real Estate Private Listings and Coming Soon: What’s the Hype? 02/09/2026

340: Real Estate Private Listings and Coming Soon: What’s the Hype? Private listings, office exclusives, coming soon statuses, Zillow, Compass… whew. In this episode, Katy and Alissa tackle one of the messiest conversations happening in real estate right now: private listings in real estate and what they actually mean for agents, buyers, and sellers. With lawsuits flying, MLS rules evolving, and brokerages rolling out their own “exclusive” systems, it’s getting harder to tell what’s ethical, what’s legal, and what’s truly in the client’s best interest. Katy breaks down the Zillow vs. Compass lawsuit, while Alissa shares real-life scenarios where private listings and coming soon statuses can either protect a client—or quietly hurt them. This episode isn’t about picking sides. It’s about transparency, consumer trust, and making sure agents aren’t letting billion-dollar companies dictate how they serve their clients. Here’s what we cover in this episode: What private listings, office exclusives, and coming soon listings actually mean Why pocket listings quietly disappeared—and came back with new names The Zillow vs. Compass lawsuit and why listings are the real battleground How private listings affect buyers, sellers, and fair housing When coming soon listings can work *in a seller’s favor* Why MLS exposure still matters for pricing and trust The real ethical issue agents should be paying attention to Key Quotes & Takeaways Alissa: “If everyone starts hiding listings, it becomes a fair housing nightmare.” Katy: “This isn’t about agents or platforms—it’s about listings. And listings belong to the consumer.” Alissa: “If the house is ready and the photos are done, it should be on the market.” Katy: “Open markets create trust. Closed systems create confusion.” Alissa: “If your client doesn’t understand what you’re doing, you’re not serving them.” Products, People & Previous Episodes Mentioned: Want to toast someone on the show? Send us a voice or video message with your name, who you’re toasting, and why! Email it to . Leave us a review at http://ratethispodcast.com/hustlehumbly Music: “Straight A’s” by Connor Price → https://connorprice.shop/ “The Good Life” by Summer Kennedy → https://soundcloud.com/summerkennedy/the-good-life “Be The One” by Matrika → https://uppbeat.io/t/matrika/be-the-one /episode/index/show/hustlehumblypodcast/id/40035500

339: Dual Agency Gone Wrong 02/02/2026

339: Dual Agency Gone Wrong We’ve talked about dual agency a lot over the years. We’ve shared why it can work, when it feels straightforward, and how staying factual and neutral has always been the goal. In this episode, Alissa shares a real transaction that happened a while ago where dual agency went wrong. And although a lot of time has passed, the lessons still matter. Things didn’t fall apart because of a bad inspection. Not because of shady advice. But because of trust, distance, emotions, and a perfect storm of circumstances that turned a clean deal into a full-on gut punch. We’re walking through the entire story from start to finish so you can hear exactly what happened, what we would do differently, and the lessons every Realtor can take from it. Even if dual agency is illegal in your state, there are still big takeaways here around inspections, communication, and how quickly things can unravel when buyers don’t feel secure. Here’s what we cover in this episode: Why dual agency felt simple… until it didn’t How out-of-state buyers and trust issues complicated everything What happens when buyers skip the inspection (and won’t FaceTime) Why a clean inspection report can still kill a deal The emotional toll of representing both sides The social media post that officially ended the relationship What we would change next time How to protect your professionalism when things go sideways This episode is honest, vulnerable, and very real. It’s podcast therapy, y’all. Take what works, leave the rest, and let this be your reminder that even experienced Realtors can get humbled. Key Quotes & Takeaways “I genuinely believe I handled it right, but dual agency made it impossible for them to hear me.” -Alissa “Sometimes you do everything correctly and it still goes wrong.” -Katy “A clean inspection report doesn’t matter if trust is already broken.” -Alissa “This is why residential real estate is emotional, not logical.” -Katy “This was my karma moment, and I will never forget how it felt.” -Alissa Products, People & Previous Episodes Mentioned: Want to toast someone on the show? Send us a voice or video message with your name, who you’re toasting, and why! Email it to . Leave us a review at http://ratethispodcast.com/hustlehumbly Music: Straight A’s by Connor Price The Good Life by Summer Kennedy https://uppbeat.io/t/matrika/be-the-one License code: UDHIJOOTAN3SJMZG /episode/index/show/hustlehumblypodcast/id/39954375

338: Buyers, Sellers, and the Stats That Matter 01/26/2026

338: Buyers, Sellers, and the Stats That Matter What if everything you thought you knew about homebuyers and sellers was wrong? Every year we dive into the gold mine of information inside the NAR Profile of Home Buyers and Sellers and the Member Profile for Realtors, and y’all… the 2025 data might be the most shocking yet. In this 4th annual deep dive, we’re bringing you the stats that matter—and breaking down what they actually mean for your real estate business in 2026. From skyrocketing median ages to shifts in how (and if) clients are finding their agents, this episode is your go-to resource for understanding the real people buying and selling homes right now. Spoiler: they probably don’t look like the people you’ve been marketing to. We also chat about why real estate websites are shockingly useless, who’s staying in homes longer than ever, and how to stop worrying about FSBOs entirely. Plus, Katy reveals why this data can sharpen your confidence as a Realtor and even improve your listing presentations, and Alissa shares a vulnerable moment when she almost let imposter syndrome cost her a listing. Grab your coffee (or your calculator) and let’s talk buyers, sellers, and the wild stats behind them. Here’s what we cover in this episode: The median age of buyers and sellers (and why it matters) The shift in first-time buyer demographics How long people are staying in their homes now What agents think is causing market stagnation The #1 way buyers and sellers choose their Realtor For Sale By Owner: how many really do it, and what they lose What types of agents are thriving—and who’s leaving the industry The truth about paid leads, teams, and real estate income What the data says about your social media efforts (brace yourself) Key Quotes & Takeaways "The NAR report isn’t just stats. It’s a confidence builder, a client education tool, and a strategy guide." – Katy "We think everyone is like us, but they’re not. That’s why this data is good—it bursts the bubble." – Alissa "If you’re talking to the wrong people, your marketing will never work. These numbers tell us who’s actually buying and selling." – Katy "Only 6% of Realtors have real estate as their first career. That means most of us are figuring this out as a second act." – Alissa "Almost 30% of agents net less than $10,000 a year. We have to stop telling new agents that success is instant." – Katy Products, People & Previous Episodes Mentioned: Want to toast someone on the show? Send us a voice or video message with your name, who you’re toasting, and why! Email it to . Music: “Straight A’s” by Connor Price → https://connorprice.shop/ “The Good Life” by Summer Kennedy → https://soundcloud.com/summerkennedy/the-good-life “Be The One” by Matrika → https://uppbeat.io/t/matrika/be-the-one /episode/index/show/hustlehumblypodcast/id/39862370

337: Solving Real Estate Situations 01/19/2026

337: Solving Real Estate Situations Ever wish you could peek into other agents’ most challenging situations and hear exactly how to handle them? That’s what this episode is all about. We asked our listeners to send us their real estate dilemmas—and they delivered! In Episode 337, we’re analyzing real-life real estate scenarios: anxious buyers, builder referral incentives, tricky team splits, disclosure dilemmas, expired listings, and more. Some of these situations are tricky. Others are all-too-familiar. But every single one gets our honest take and plenty of actionable advice. We cover the real reason clients push title companies, how to build agent referral networks that *actually* work, and what happens when you’re asked to list a property next to your own rentals. Plus, Alissa shares how working with “difficult” clients early in her career turned into high-end referrals later. And Katy reminds us: don’t guilt-trip yourself out of success just because your lead generation strategy has evolved. Here’s what we cover in this episode: - How to handle buyers who move too fast - Tips for buyer consults on the fly - New construction vs resale: what’s better for a new agent? - Should you disclose you own the property next door? - Builder incentives and loyalty dilemmas - Lender/title kickbacks and your ethical obligations - When a deal falls apart—and whether to leave a bad review - Real talk on referral networks: what works and what’s a waste - What to do when “difficult” clients land in your lap - Should agents retire and sell their book of business? Key Quotes & Takeaways "Just because a builder offers incentives doesn’t mean it’s best for your client or worse. You have to get the fee sheets and compare." – Alissa "Doing your buyer consult at the first showing is totally acceptable, just be prepared and flexible." – Katy "Using your preferred lender is a luxury, not a requirement. The client comes first." – Alissa "If you're getting enough business that you don't have time to look for business... what’s the problem?" – Katy "If you can handle the difficult clients, you can earn the better ones." – Alissa Products, People & Previous Episodes Mentioned: Email Templates 101 – Agent Systems 101 – FREE Database Template – Want to toast someone on the show? Send us a voice or video message with your name, who you’re toasting, and why! Email it to team@hustlehumblypodcast.com. 🎵 Music: Straight A’s by Connor Price → The Good Life by Summer Kennedy → Be The One by Matrika → https://uppbeat.io/t/matrika/be-the-one /episode/index/show/hustlehumblypodcast/id/39772810

336: Growing Realtor Confidence in Your First Three Years 01/12/2026

336: Growing Realtor Confidence in Your First Three Years You got your license… now what? The first three years in real estate can feel like complete chaos. And if you're like a lot of newer agents, you might find yourself wondering, “Am I just too sensitive for this?” In this episode, we’re tackling a topic that no one seems to talk about: how to build *true* Realtor confidence in those early years — especially when you feel like you're fumbling your way through. What sparked this conversation? A heartfelt listener email asking for help navigating agent-to-agent interactions, self-doubt, sensitivity, and the struggle to find confidence. Katy and Alissa get real about what those early years *really* look like, how long it actually takes to build a solid business, and what mindset shifts and systems will make all the difference. This one’s packed with stories, pep talks, and some tough love (with humor, of course!) to help you stop overthinking, start showing up, and grow into the confident, professional Realtor you’re meant to be. Here’s what we cover in this episode: - When your “3-year clock” really starts ticking - Why being licensed doesn’t equal experience - How veteran agents can sniff out a lack of confidence - Mistakes new agents make in agent-to-agent communication - How systems (like email templates!) instantly boost confidence - Why your job is NOT to make everyone happy - How to practice confidence — before you have clients - Where to turn for help when your broker isn’t available - Tips for setting expectations and avoiding emotional rollercoasters - Power poses + mindset tricks to build immediate confidence - Why every transaction impacts your long-term business Key Quotes & Takeaways "You don’t need five years to be good — you just need systems, education, and the willingness to do the work." – Katy "The three-year clock doesn’t start until you actually start working." – Alissa "Confidence comes from clarity. If you don’t know the steps, you won’t feel strong." – Katy "Every client is your walking billboard — good or bad." – Alissa "Your job isn’t to make everyone happy — it’s to represent your client well." – Katy Products, People & Previous Episodes Mentioned: Amy Cuddy’s TED Talk: “Your Body Language May Shape Who You Are” Episode 146: Confidence and Self Doubt Want to toast someone on the show? Send us a voice or video message with your name, who you’re toasting, and why! Email it to team@hustlehumblypodcast.com. Music: Straight A’s by Connor Price → https://connorprice.shop/ The Good Life by Summer Kennedy → https://soundcloud.com/summerkennedy/the-good-life Be The One by Matrika → https://uppbeat.io/t/matrika/be-the-one /episode/index/show/hustlehumblypodcast/id/39690555

335: Before You Join the “Real Estate Gym” 01/05/2026

335: Before You Join the “Real Estate Gym” It's a new year, and with that comes a tidal wave of motivation, new planners, gym memberships—and a lot of Realtors about to throw out their entire business in the name of “starting fresh.” 😬 This episode is your permission slip to *not* join the “Real Estate Gym” of shiny tools, overhauls, and burnout waiting to happen. We’re talking about the very real trap of doing *too much too fast* in January—new CRM, new lead gen, new branding, new content plan—and why it never sticks. Instead, we walk you through how to build real momentum by focusing on what’s already working. Spoiler alert: Your tools aren’t broken. You’re just bored. And that’s normal. We’re sharing our favorite quotes from Atomic Habits, calling out decision fatigue, and giving you practical steps to stay consistent—even when the spark fades. ✨ Before you sign up for another system, challenge, or freebie you’ll never use—listen to this. Here’s what we cover in this episode: - What shiny object syndrome looks like in real estate - Why overhauling everything rarely works - The difference between boredom and failure - How to audit what actually worked last year - Setting goals based on your real business data - How to re-use what you already have - Why we aren’t “motivational speakers” (and what we are instead) - How to build slow, sustainable momentum that lasts Key Quotes & Takeaways “Tools don’t create habits.” — Katy “You’re not failing. You’re bored. And that’s a very different thing.” — Katy “Every action you take is a vote for the type of person you wish to become.” — Alissa quoting Atomic Habits “Boundaries aren’t permission to not work—they’re protection so you can keep working.” — Alissa “Stop changing everything. Start using what you already have.” — Katy Products, People & Previous Episodes Mentioned: Atomic Habits by James Clear Hustle Humbly Community Membership Episode 178: “Spruce Up Your Business” Email Templates 101 — Agent Systems 101 — Want to toast someone on the show? Send us a voice or video message with your name, who you’re toasting, and why! Email it to team@hustlehumblypodcast.com. Music: Straight A’s by Connor Price → https://connorprice.shop/ The Good Life by Summer Kennedy → https://soundcloud.com/summerkennedy/the-good-life Be The One by Matrika → https://uppbeat.io/t/matrika/be-the-one /episode/index/show/hustlehumblypodcast/id/39609780

334: What to Say When Friends or Family Use Another Agent 12/29/2025

334: What to Say When Friends or Family Use Another Agent It’s happened to all of us at some point—your cousin, college roommate, or neighbor posts that they just bought or sold a house… but you weren’t the agent. Ouch. If you’ve ever wondered how to handle it when a friend or family member uses someone else, this replay of one of our most-loved episodes has the clarity and pep talk you need. Originally aired as Episode 165, this candid conversation dives deep into the reality of *working with friends and family in real estate*. From professional boundaries to emotional resilience, we share our personal stories—rejections included—and offer tangible tips to protect your mindset and run a smooth business, even when things get awkward. Whether you’re new to the business or 10 years in, this episode will remind you: it’s not personal, it’s business. And you’ve got what it takes to stay professional, kind, and confident through it all. Here’s what we cover in this episode: - How to professionally respond when loved ones don’t choose you - Tips for setting boundaries when working with people you know - Scripts to request a referral (without begging) - Why it’s important to treat friends and family like real clients - How to turn rejection into future opportunity - The importance of systems to help you stay consistent with every client - Real stories of rejection—and how we survived them Key Quotes & Takeaways “You can’t expect your friends and family to use you. But you can always act like a professional—so they’ll think of you next time.” – Katy “Don’t take it personally. It’s not you, it’s them. Seriously.” – Alissa “Treat your cousin just like you would any other client—systems, email templates, boundaries and all.” – Katy “If your friends think you hate real estate, why would they send you a referral?” – Alissa “Just because you know them doesn’t mean you skip the buyer consultation.” – Katy Products, People & Previous Episodes Mentioned: Email Templates 101 — Agent Systems 101 — Build Your Own Business 101 — FREE Database Template — Membership Community — https://www.hustlehumblypodcast.com/membership Want to toast someone on the show? Send us a voice or video message with your name, who you’re toasting, and why! Email it to team@hustlehumblypodcast.com. Music: “Straight A’s” by Connor Price → https://connorprice.shop/ “The Good Life” by Summer Kennedy → https://soundcloud.com/summerkennedy/the-good-life “Be The One” by Matrika → https://uppbeat.io/t/matrika/be-the-one /episode/index/show/hustlehumblypodcast/id/39545905

333: Boundaries During a Busy Season 12/22/2025

333: Boundaries During a Busy Season Let’s talk about the guilt loop so many Realtors get stuck in: when you’re at work, you feel guilty about missing life — and when you’re at home, you feel guilty about stepping away from your business. In this special replay of our Hustle Humbly Community Live Zoom from November, we’re diving deep into how to set boundaries during a season that’s naturally full of busyness, distraction, and high expectations (hello, holidays). This conversation is packed with relatable stories, powerful mindset shifts, and real advice from agents like you who are trying to find a way to serve their clients *and* show up for their families. Whether you’re fighting burnout, feeling pulled in too many directions, or just wondering if it’s okay to take a day off — this chat is your permission slip. We also hear from our friend Emily, who stepped away from real estate for a year after a devastating loss, and came back to have her best year ever. Her six takeaways are gold for any Realtor who wants to build a business that serves their life, not one that consumes it. Here’s what we cover in this episode: - The mental load of the holiday season and how to protect your time - The quote that helped Alissa let go of the guilt (thanks RBG!) - The false urgency of real estate — and how to recognize *real* emergencies - Why "no" is a full sentence - What it means to actually build a business that serves you - The power of scheduled texts, second phone lines, and a literal “brick” to lock your apps - Why social time *is* work time (hello, database!) - How one agent stepped away from her business — and came back stronger Key Quotes & Takeaways “It’s not that everything is urgent — it’s that we’re treating everything like it is.” — Alissa “Your job is a gift. Let’s stop letting guilt ruin both sides of our life.” — Katy “Burnout is not a badge of honor.” — Emily Nealy “They don’t need access to you. They need clarity.” — Emily Nealy “If anyone’s getting your leftovers, make sure it’s not your family.” — Alissa Products, People & Previous Episodes Mentioned: Episode 212: [Does Time Blocking Work for Real Estate?](https://hustlehumblypodcast.com/212) Episode: [What To Do When You’re New or Slow](https://hustlehumblypodcast.com/189) Book: *The Seven Deadly Sins of Sales* by Leigh Brown Book: *Boundaries* by Dr. Henry Cloud & Dr. John Townsend Tools: [Agent Systems 101](http://agentsystems101.com) | [Email Templates 101](http://emailtemplates101.com) | [Free Database Template](https://www.hustlehumblypodcast.com/starthere) Hustle Humbly Community membership: hustlehumblypodcast.com/membership Want to toast someone on the show? Send us a voice or video message with your name, who you’re toasting, and why! Email it to team@hustlehumblypodcast.com. /episode/index/show/hustlehumblypodcast/id/39490525

332: The Mental Load of Real Estate 12/15/2025

332: The Mental Load of Real Estate The truth is: buying or selling a house can feel like a full-blown identity crisis. Realtors know it, clients feel it, and now we have a licensed therapist here to explain *why* it all gets so emotionally messy. In this episode we welcome Katy’s former client and current number one referrer, Mary Ruiz, LPC. She’s not just a real estate success story — she’s now a licensed professional counselor (and a great one at that). We chat about the mental health rollercoaster that often comes with real estate: from renovations and relocations to the unexpected triggers that show up when people face big change. Mary shares why even competent, confident people often spiral emotionally during a transaction, and how *Realtors can support clients* without carrying the weight of everyone’s emotions. We’re talking about therapy, boundaries, client meltdowns, and the emotional expectations people carry into real estate decisions. This is a must-listen for any Realtor who’s ever felt like an untrained therapist. Mary Ruiz, LPC is a licensed professional counselor and the practice owner of Ruiz Counseling and Consulting. Counseling is a second career for Mary and she has been practicing since May of 2022. Mary works with teens and adults seeking a safe and empowering therapy space. While she works with a variety of mental health concerns, Mary is passionate about working with autistic people, and those diagnosed with ADHD and/or OCD. Here’s what we cover in this episode: - Why therapy and real estate overlap more than you think - The mental toll of buying, selling, building, and renovating - What neurodivergent clients may struggle with during moves - Why confident people often break down during transactions - Tips for helping clients regulate their emotions - When (and how) to set boundaries with difficult clients - Grounding techniques to use during emotional conversations - What Realtors can do to protect their own mental well-being Key Quotes & Takeaways “The kindest thing you can do is tell someone the truth.” — Mary Ruiz Products, People & Previous Episodes Mentioned: Learn more about Mary’s practice: Contact Mary: Realtor Resources: Join the Hustle Humbly Community: Want to toast someone on the show? Send us a voice or video message with your name, who you’re toasting, and why! Email it to team@hustlehumblypodcast.com. Music: “Straight A’s” by Connor Price → https://connorprice.shop/ “The Good Life” by Summer Kennedy → https://soundcloud.com/summerkennedy/the-good-life “Be The One” by Matrika → https://uppbeat.io/t/matrika/be-the-one /episode/index/show/hustlehumblypodcast/id/39403610

331: A Realtor Leaves Their Phone for a Week 12/08/2025

331: A Realtor Leaves Their Phone for a Week Meet Kim — a top-producing agent, team leader, and mom — who did the *unthinkable*: she took a vacation without her phone. Twice. Kim Lafleur is a Louisiana Realtor with over 655 homes sold and $121M+ in career volume. Ranked in the top 10 out of 1,900 agents in her market, Kim is known for her client-focused approach, leadership, and ability to guide families through big life moves with care and strategy. In this candid and inspiring chat, Kim joins Katy and Alissa to share what led her to surrender her phone (literally at the airport), how she prepped her business and team for the handoff, and what she learned about control, trust, and boundaries. Spoiler: nothing fell apart. From tips on how to set up your support system to stories about burner phones, birthday trips, and “bricking” your apps, this episode will have you seriously questioning how attached you really are to your phone — and if it's time to take your own real estate phone detox. If you've ever wished you could *just step away* from the constant pings and pressure of being “on” 24/7, this one is for you. Here’s what we cover in this episode: - Why a phone-free vacation even seemed possible - How Kim planned for her absence (and who stepped up) - Real talk: what actually happened while she was gone - What tools and systems made it possible to disconnect - How to find *your* Leslie (aka the person who’ll take your phone) - What “bricking” your apps is — and why it’s life-changing - Tips for detaching from your phone even *while* you’re home - Thoughts on compensation when someone covers your business Key Quotes & Takeaways "Just having the phone near you is enough to take you out of the moment." — Kim "We think we’re the only ones who can do it all — but we’re not. And that’s kind of freeing." — Alissa "The hardest part wasn’t leaving the phone. It was admitting I didn’t need it." — Kim "Give yourself permission to be unavailable. You’ll be shocked how much still works." — Katy "It’s not about the phone. It’s about letting go of control." — Kim Products, People & Previous Episodes Mentioned: - - Email Templates 101: http://emailtemplates101.com - All our resources: https://hustlehumblypodcast.com Want to toast someone on the show? Send us a voice or video message with your name, who you’re toasting, and why! Email it to team@hustlehumblypodcast.com. — Music: “Straight A’s” by Connor Price → https://connorprice.shop/ “The Good Life” by Summer Kennedy → https://soundcloud.com/summerkennedy/the-good-life “Be The One” by Matrika → https://uppbeat.io/t/matrika/be-the-one /episode/index/show/hustlehumblypodcast/id/39315380

330: Real Estate Cancellations: When Communication Could Have Saved the Deal 12/01/2025

330: Real Estate Cancellations: When Communication Could Have Saved the Deal Ever been blindsided by a cancellation that just didn’t make sense? This week we’re sharing a raw, real story about a transaction that went sideways—only to come full circle weeks(and $15,000) later. In this episode, Alissa opens up about a recent experience with a buyer who backed out of a deal unexpectedly. What followed was a perfect storm of assumptions, zero communication, and a text message that dropped a cancellation bomb—with no phone call to discuss it first. We’re diving deep into the best practices & etiquette for Real Estate Cancellations: when you should call instead of texting, how to manage your client’s emotions, and what happens when professionalism goes out the window. Spoiler alert: it cost the buyer way more than they expected. This is your podcast therapy session and masterclass in cancellation communication all rolled into one. Because y’all, some deals really *can* be saved—with the right conversation. Here’s what we cover in this episode: - The shocking cancellation that inspired this story - Stats on how often cancellations are happening (hint: it’s more than you think) - What *should* happen before a cancellation is sent - What to disclose—and when - How to exit gracefully and protect relationships for the long game - Tips for co-op agent professionalism in tricky transactions Key Quotes & Takeaways “There was a way to stop that cancellation. The buyer is still interested. They just never had the conversation.” – Alissa “You owe that agent a phone call before you send a text or an email with a cancellation.” – Katy “When we do a transaction together, we’re a team. That’s why it’s called a co-op agent.” – Alissa “If I don’t advise you based on my knowledge, then I’m not doing my job.” – Katy “Your response sets the tone for your reputation. Handle cancellations with grace and professionalism.” – Alissa Products, People & Previous Episodes Mentioned: - [Episode 113: Be the Boss](https://www.hustlehumblypodcast.com/113) - [Episode 255 & 24: Client Management](https://www.hustlehumblypodcast.com/255) - [Episode 210: Buyer Consultation](https://www.hustlehumblypodcast.com/210) - [Email Templates 101](http://emailtemplates101.com) - [Agent Systems 101](http://agentsystems101.com) - [Build Your Own Business 101](https://hustlehumblypodcast.com/byob) - FREE Database Setup Guide: https://www.hustlehumblypodcast.com/starthere Want to toast someone on the show? Send us a voice or video message with your name, who you’re toasting, and why! Email it to team@hustlehumblypodcast.com. ## 🎵 MUSIC CREDITS - “Straight A’s” by Connor Price → https://connorprice.shop/ - “The Good Life” by Summer Kennedy → https://soundcloud.com/summerkennedy/the-good-life - “Be The One” by Matrika → https://uppbeat.io/t/matrika/be-the-one /episode/index/show/hustlehumblypodcast/id/39201500

329: Real Estate Is Just Making Friends (Then Following Up) 11/24/2025

329: Real Estate Is Just Making Friends (Then Following Up) When we say “digital database,” we *don’t* mean your phone contacts or your Facebook friends list… but those people? They’re part of the journey. This episode is a mindset-reset and practical guide to growing your sphere the natural way—through actual conversations, genuine connections, and organic follow-up. Katy and Alissa are breaking down what it really looks like to be intentional with every person you meet, without overthinking it or trying to “convert” someone into a lead the moment they shake your hand. From pumpkin patch meet-ups to casual gym chats and birthday parties, Alissa shares real-life examples of how simple social connections (and friendly follow-up) have grown her business over time. No gimmicks, no pressure, just being present, paying attention, and taking the next logical step. If you’ve ever felt weird about friending someone you met last week or wondered if you “should” reach out again, this is your permission slip to stop overcomplicating it. Here’s what we cover in this episode: What the “digital database” really is (and what it’s not) How to follow up with people you meet *without being salesy* Real-life examples from school field trips, birthday parties & the gym The importance of timing when adding new connections online How to clean up your social media to support your business What to say (and not say) when you're reconnecting online The birthday method for engaging your sphere meaningfully How to grow your database when you’re new or need more people Why being intentional > chasing leads Key Quotes & Takeaways “Being intentional isn’t creepy; it’s the beginning of connection.” Alissa “The second you meet someone, take the next step. Don’t wait three months, that’s when it gets weird.” Katy “We’re not stalking. We’re making friends. That’s literally the job.” Alissa “The digital clutter in your sphere might be hiding the people who actually matter.” Katy “Send the friend request. Comment on the post. Show up like the nice, normal human you are.” Alissa Products, People & Previous Episodes Mentioned: Build Your Own Business: http://hustlehumblypodcast.com/byob Free Database Template: http://hustlehumblypodcast.com/starthere Email Templates 101: http://emailtemplates101.com /episode/index/show/hustlehumblypodcast/id/39143690

328: Realtor Q&A: You Asked, We Answered 11/17/2025

328: Realtor Q&A: You Asked, We Answered Sometimes you just need another agent to say what everyone else is thinking. In this Q&A episode, Katy and Alissa are answering the real-life, in-the-trenches questions Realtors are navigating every single day. We’re talking client expectations, boundaries, broker advice that doesn’t make sense, and what actually works in today’s market. When y’all send questions to our inbox, you never disappoint. And this batch covers everything from inspections to communication issues to luxury listings to motherhood to what we’d do if we didn’t work in real estate. It’s honest, funny, and full of practical advice you can use immediately. Here’s what we chat about in this episode: Should Realtors go to inspections (and why brokers sometimes say not to) What to do when clients break agreements or try to cut you out The triggers we use to stay on top of communication Whether you really need a second phone or Google Voice Email marketing: what actually works and what your clients don’t care about What to charge when covering showings for another agent Rental property updates from Alissa And what job we’d take if we ever left real estate Key Quotes & Takeaways “You’re not the inspector just because you showed up. You’re the professional who guides your client through the process.” —Katy “If someone doesn’t want to work with me, I’m not going to fight them about it—but I am going to enforce the contract.” —Alissa “Most boundary problems disappear when you communicate like a professional from the very beginning.” —Katy “I’m not trying to be right, I’m trying to be happy—and sometimes that means letting people be wrong.” —Alissa “There is no such thing as an easy closing. That’s why clients need us.” —Katy Products, People & Previous Episodes Mentioned: Email Templates 101: Agent Systems 101: Hustle Humbly Newsletter: http://hustlehumblypodcast.com/newsletter Trello training inside Hustle Humbly Community Want to toast someone on the show? Send us a voice or video message with your name, who you’re toasting, and why! Email it to team@hustlehumblypodcast.com. Leave us a review at Get your FREE Database Template: Email Templates 101: Agent Systems 101: All Resources: Submit your topic ideas and toasts to Music: Straight A’s by Connor Price → The Good Life by Summer Kennedy → Be The One by Matrika → /episode/index/show/hustlehumblypodcast/id/39054245

327: Avoiding Surprises with Seller Net Sheets & Buyer Cost Sheets 11/10/2025

327: Avoiding Surprises with Seller Net Sheets & Buyer Cost Sheets We’ve all heard the horror stories: buyers showing up to closing short on cash, or sellers shocked at their proceeds. Yikes. The truth? These moments don’t have to happen — not if you’re consistently using buyer cost sheets & seller net sheets. In this episode, we’re breaking down exactly how we use these powerful tools with our clients to build trust, confidence, and calm. And here’s the good news: it’s not complicated, it’s just math + mindset. We’re talking through every single line item on a net sheet, what to include, when to deliver it, and how to tailor it to each unique buyer or seller situation. Whether you're a seasoned agent or brand new to real estate, this episode will help you become more confident when talking about money — and ultimately give your clients the clarity they deserve. Here’s what we cover in this episode: How to create a seller net sheet that builds trust Using cost sheets with buyers to avoid surprise expenses What to do when a seller doesn’t understand closing costs Smart strategies for buyer offers based on actual numbers Handling contingent clients with dual net/cost sheets Becoming fluent and confident with money conversations Key Quotes & Takeaways “If your client is surprised at closing, you haven’t done your job.” — Alissa “We use net sheets to keep our sellers grounded — and focused on the bottom line.” — Katy “Every offer gets a net sheet. That’s how we avoid emotional chaos.” — Alissa “A buyer cost sheet shows them what’s real — not just what they ‘hope’ it costs.” — Katy “Don’t avoid money conversations. That’s where your value really shines.” — Alissa Products, People & Previous Episodes Mentioned: Episode 232: Buyer Brokerage: How To Episode 295: Why Buyer Agents Struggle to Get Paid Want to toast someone on the show? Send us a voice or video message with your name, who you’re toasting, and why! Email it to team@hustlehumblypodcast.com. Leave us a review at Get your Email Templates 101: Build Your Own Business 101: Agent Systems 101: All Resources: Submit your topic ideas and toasts to Music: Straight A’s by Connor Price The Good Life by Summer Kennedy /episode/index/show/hustlehumblypodcast/id/38955250

326: Managing Sellers with Confidence 11/03/2025

326: Managing Sellers with Confidence Managing your sellers doesn’t have to feel like herding cats — or losing your mind. In this episode, we’re diving deep into seller client management and giving you the tools (and mindset) to confidently take charge of every stage of the listing process. From deciding whether you even want the listing, to coaching your seller through prep, pricing, updates, negotiations, and closing — this episode covers it all. And yes, we even tackle what to do when your seller flat-out ignores your advice or refuses to clean up their clutter (it happens). This episode was born from your questions — we noticed a theme: y’all are struggling with seller management, and we are here to help. We structured this chat to walk through each step of the seller experience, from first contact to final key handoff, with mindset reminders and real-world solutions for the most common challenges agents face. If you’ve ever second-guessed whether to take a listing, worried about pricing too high, or stressed about communicating with a ghosting seller — this one’s for you. Here’s what we cover in this episode: How to decide if you should even take the listing Why mindset matters more than you think Setting expectations around budget, prep, and condition Giving honest advice without hurting feelings Managing sellers during staging, photos, and price drops How to provide regular updates that actually work Key Quotes & Takeaways "Ask yourself: do you actually want this listing? If not, it’s okay to walk away." — Katy "We’re not here to be doormats. You can be kind and still be in charge." — Alissa "Your seller only moves every 10 years. You do this every day. Be the professional." — Katy "The market will tell you what the right price is. Don’t be afraid of the data." — Alissa "If you’re not updating your sellers, they think you’ve disappeared." — Katy Products, People & Previous Episodes Mentioned: Episode 183: How to Sell a House Episode 276: How to Stage Your House Episode 73: Building a Staging Closet Episode 65: Contingency Planning for Buyers/Sellers Want to toast someone on the show? Send us a voice or video message with your name, who you’re toasting, and why! Email it to team@hustlehumblypodcast.com. Leave us a review at Get your Email Templates 101: Build Your Own Business 101: Agent Systems 101: All Resources: Submit your topic ideas and toasts to Music: Straight A’s by Conner Price The Good Life by Summer Kennedy /episode/index/show/hustlehumblypodcast/id/38864465

325: Haunted Houses and Realtor Horror Stories 10/27/2025

325: Haunted Houses and Realtor Horror Stories Haunted house season is here, and we’re back with more of your haunted house real estate stories! This annual episode is equal parts creepy, hilarious, and deeply memorable — and we’re sharing everything from friendly ghosts to record players spinning in power-less foreclosures. Real estate is wild on a normal day, but when things start slamming, whispering, and levitating? That’s next-level spooky. These stories come straight from our listeners and fellow Realtors, and we’ve got it all: haunted listing appointments, ghost dogs, creepy dolls, unexplained cold spots, and even a spirit who just wanted his research delivered back to the university. While none of these haunted happenings are exactly by the book, they’re certainly unforgettable. If you've ever had a weird gut feeling on a showing, this episode will make you feel seen... and maybe a little haunted. Here’s what you’ll hear in this episode: A closet door that kept opening… and a ghost whispering “get out” A record player spinning in a power-less house Ghostly buyers who vanished mid-showing A photographer who saw someone move — in an empty home The professor who researched ghosts and maybe became one Cold spots, angry basement doors, and haunted flip houses A house no one saw — and buyers who didn’t last two months Key Quotes & Takeaways “I was like, get out… and the ghost said, get out.” “I felt a cold, angry presence — then the door slammed in my face.” “If you're going to stay, that's fine. Just stop turning the boiler on.” “The professor just wanted his research archived. Once we did, the heat finally stayed off.” “That was the only way she could’ve sold it… someone had to buy it sight unseen.” Leave us a review at Get your FREE Database Template: Email Templates 101: Agent Systems 101: All Resources: Submit your topic ideas and toasts to Music: Straight A’s by Connor Price → The Good Life by Summer Kennedy → Be The One by Matrika → Rate & Review the Show: Love what you hear? Leave us a review at /episode/index/show/hustlehumblypodcast/id/38787505

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