339: Dual Agency Gone Wrong
Hustle Humbly Podcast
We’ve talked about dual agency a lot over the years. We’ve shared why it can work, when it feels straightforward, and how staying factual and neutral has always been the goal. In this episode, Alissa shares a real transaction that happened a while ago where dual agency went wrong. And although a lot of time has passed, the lessons still matter. Things didn’t fall apart because of a bad inspection. Not because of shady advice. But because of trust, distance, emotions, and a perfect storm of circumstances that turned a clean deal into a full-on gut punch. ...
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338: Buyers, Sellers, and the Stats That Matter
Hustle Humbly Podcast
What if everything you thought you knew about homebuyers and sellers was wrong? Every year we dive into the gold mine of information inside the NAR Profile of Home Buyers and Sellers and the Member Profile for Realtors, and y’all… the 2025 data might be the most shocking yet. In this 4th annual deep dive, we’re bringing you the stats that matter—and breaking down what they actually mean for your real estate business in 2026. From skyrocketing median ages to shifts in how (and if) clients are finding their agents, this episode is your go-to resource for understanding the real people...
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337: Solving Real Estate Situations
Hustle Humbly Podcast
Ever wish you could peek into other agents’ most challenging situations and hear exactly how to handle them? That’s what this episode is all about. We asked our listeners to send us their real estate dilemmas—and they delivered! In Episode 337, we’re analyzing real-life real estate scenarios: anxious buyers, builder referral incentives, tricky team splits, disclosure dilemmas, expired listings, and more. Some of these situations are tricky. Others are all-too-familiar. But every single one gets our honest take and plenty of actionable advice. We cover the real reason...
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336: Growing Realtor Confidence in Your First Three Years
Hustle Humbly Podcast
You got your license… now what? The first three years in real estate can feel like complete chaos. And if you're like a lot of newer agents, you might find yourself wondering, “Am I just too sensitive for this?” In this episode, we’re tackling a topic that no one seems to talk about: how to build *true* Realtor confidence in those early years — especially when you feel like you're fumbling your way through. What sparked this conversation? A heartfelt listener email asking for help navigating agent-to-agent interactions, self-doubt, sensitivity, and the struggle to find...
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335: Before You Join the “Real Estate Gym”
Hustle Humbly Podcast
It's a new year, and with that comes a tidal wave of motivation, new planners, gym memberships—and a lot of Realtors about to throw out their entire business in the name of “starting fresh.” 😬 This episode is your permission slip to *not* join the “Real Estate Gym” of shiny tools, overhauls, and burnout waiting to happen. We’re talking about the very real trap of doing *too much too fast* in January—new CRM, new lead gen, new branding, new content plan—and why it never sticks. Instead, we walk you through how to build real momentum by focusing on...
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334: What to Say When Friends or Family Use Another Agent
Hustle Humbly Podcast
It’s happened to all of us at some point—your cousin, college roommate, or neighbor posts that they just bought or sold a house… but you weren’t the agent. Ouch. If you’ve ever wondered how to handle it when a friend or family member uses someone else, this replay of one of our most-loved episodes has the clarity and pep talk you need. Originally aired as Episode 165, this candid conversation dives deep into the reality of *working with friends and family in real estate*. From professional boundaries to emotional resilience, we share our personal stories—rejections...
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333: Boundaries During a Busy Season
Hustle Humbly Podcast
Let’s talk about the guilt loop so many Realtors get stuck in: when you’re at work, you feel guilty about missing life — and when you’re at home, you feel guilty about stepping away from your business. In this special replay of our Hustle Humbly Community Live Zoom from November, we’re diving deep into how to set boundaries during a season that’s naturally full of busyness, distraction, and high expectations (hello, holidays). This conversation is packed with relatable stories, powerful mindset shifts, and real advice from agents like you who are trying to find a way to serve their...
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332: The Mental Load of Real Estate
Hustle Humbly Podcast
The truth is: buying or selling a house can feel like a full-blown identity crisis. Realtors know it, clients feel it, and now we have a licensed therapist here to explain *why* it all gets so emotionally messy. In this episode we welcome Katy’s former client and current number one referrer, Mary Ruiz, LPC. She’s not just a real estate success story — she’s now a licensed professional counselor (and a great one at that). We chat about the mental health rollercoaster that often comes with real estate: from renovations and relocations to the unexpected triggers that show up when...
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331: A Realtor Leaves Their Phone for a Week
Hustle Humbly Podcast
Meet Kim — a top-producing agent, team leader, and mom — who did the *unthinkable*: she took a vacation without her phone. Twice. Kim Lafleur is a Louisiana Realtor with over 655 homes sold and $121M+ in career volume. Ranked in the top 10 out of 1,900 agents in her market, Kim is known for her client-focused approach, leadership, and ability to guide families through big life moves with care and strategy. In this candid and inspiring chat, Kim joins Katy and Alissa to share what led her to surrender her phone (literally at the airport), how she prepped her business and team...
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330: Real Estate Cancellations: When Communication Could Have Saved the Deal
Hustle Humbly Podcast
Ever been blindsided by a cancellation that just didn’t make sense? This week we’re sharing a raw, real story about a transaction that went sideways—only to come full circle weeks(and $15,000) later. In this episode, Alissa opens up about a recent experience with a buyer who backed out of a deal unexpectedly. What followed was a perfect storm of assumptions, zero communication, and a text message that dropped a cancellation bomb—with no phone call to discuss it first. We’re diving deep into the best practices & etiquette for Real Estate Cancellations: when you should call instead...
info_outlineYou’re standing in an open house, sweating in a blazer, and someone asks how many HVAC units are in the home. Cue the internal panic.
In this episode, we’re diving into one of the most relatable questions we’ve ever received: How much do I actually need to know about houses to be a good Realtor? Spoiler alert: more than “I’ll find out for you” on repeat, but less than a licensed contractor.
Whether you're brand new or years in, this episode will help you figure out where the gaps are in your knowledge, how to fill them, and what your clients really expect from you.
We share our own early embarrassments (looking at you, open house meltdown), what we’ve learned along the way, and how we approach showing prep, including how much we know before we ever step foot in the door.
We’ll talk about:
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What to say when you don’t know the answer
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The key home systems and materials every Realtor should understand
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How we research and prep for showings and inspections
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The most efficient ways to learn about houses on the job
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What we do and don’t memorize before a showing
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Why attending inspections is better than reading reports
This episode is full of practical advice, permission to not know everything, and a little pep talk to go learn your product. Because you can’t sell what you don’t understand.
Take one hour this week and walk through a vacant home or attend an inspection. Ask questions. Learn what you don’t know. It’ll pay off in client confidence and better service.
Key Quotes/Takeaways
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“You can’t sell what you don’t understand.” —Katy
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“It’s not about knowing everything. It’s about knowing where to find the answer.” —Alissa
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“If you keep saying ‘I’ll find out,’ eventually clients will wonder what exactly you do know.” —Katy
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“You’re not the inspector, but you are supposed to be an informed professional.” —Alissa
“Knowing your product builds confidence. And confidence builds trust.” —Katy
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Music:
Straight A’s by Conner Price
The Good Life by Summer Kennedy