334: What to Say When Friends or Family Use Another Agent
Hustle Humbly Podcast
It’s happened to all of us at some point—your cousin, college roommate, or neighbor posts that they just bought or sold a house… but you weren’t the agent. Ouch. If you’ve ever wondered how to handle it when a friend or family member uses someone else, this replay of one of our most-loved episodes has the clarity and pep talk you need. Originally aired as Episode 165, this candid conversation dives deep into the reality of *working with friends and family in real estate*. From professional boundaries to emotional resilience, we share our personal stories—rejections included—and...
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333: Boundaries During a Busy Season
Hustle Humbly Podcast
Let’s talk about the guilt loop so many Realtors get stuck in: when you’re at work, you feel guilty about missing life — and when you’re at home, you feel guilty about stepping away from your business. In this special replay of our Hustle Humbly Community Live Zoom, we’re diving deep into how to set boundaries during a season that’s naturally full of busyness, distraction, and high expectations (hello, holidays). This conversation is packed with relatable stories, powerful mindset shifts, and real advice from agents like you who are trying to find a way to serve their clients *and*...
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332: The Mental Load of Real Estate
Hustle Humbly Podcast
The truth is: buying or selling a house can feel like a full-blown identity crisis. Realtors know it, clients feel it, and now we have a licensed therapist here to explain *why* it all gets so emotionally messy. In this episode we welcome Katy’s former client and current number one referrer, Mary Ruiz, LPC. She’s not just a real estate success story — she’s now a licensed professional counselor (and a great one at that). We chat about the mental health rollercoaster that often comes with real estate: from renovations and relocations to the unexpected triggers that show up when people...
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331: A Realtor Leaves Their Phone for a Week
Hustle Humbly Podcast
What if you left your phone behind… on purpose? In this episode we chat with top-producing Realtor Kim Lafleur, who did the unthinkable—she took a full-blown, out-of-the-country vacation *without* her phone. No calls. No texts. No Instagram scrolls. Just silence, sunshine, and serious boundaries. Kim walks us through what inspired the decision, how she actually pulled it off (yes, there was a team hand-off at the airport), and the powerful lessons she learned about control, trust, and rest. If you’ve ever felt chained to your phone or scared to take a break, this one’s for you. Kim has...
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330: Real Estate Cancellations: When Communication Could Have Saved the Deal
Hustle Humbly Podcast
Ever been blindsided by a cancelation that just didn’t make sense? This week we’re sharing a raw, real story about a transaction that went sideways—only to come full circle weeks (and $15,000) later. In this episode, Alissa opens up about a recent experience with a buyer who backed out of a deal in the eleventh hour. What followed was a perfect storm of assumptions, zero communication, and a text message that dropped a cancelation bomb—with no phone call to discuss it first. We’re diving deep into the best practices & etiquette for Real Estate Cancellations: when you should call...
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329: Real Estate Is Just Making Friends (Then Following Up)
Hustle Humbly Podcast
When we say “digital database,” we *don’t* mean your phone contacts or your Facebook friends list… but those people? They’re part of the journey. This episode is a mindset-reset and practical guide to growing your sphere the natural way—through actual conversations, genuine connections, and organic follow-up. Katy and Alissa are breaking down what it really looks like to be intentional with every person you meet, without overthinking it or trying to “convert” someone into a lead the moment they shake your hand. From pumpkin patch meet-ups to casual gym chats and birthday...
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328: Realtor Q&A: You Asked, We Answered
Hustle Humbly Podcast
Sometimes you just need another agent to say what everyone else is thinking. In this Q&A episode, Katy and Alissa are answering the real-life, in-the-trenches questions Realtors are navigating every single day. We’re talking client expectations, boundaries, broker advice that doesn’t make sense, and what actually works in today’s market. When y’all send questions to our inbox, you never disappoint. And this batch covers everything from inspections to communication issues to luxury listings to motherhood to what we’d do if we didn’t work in real estate. It’s honest, funny, and...
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327: Avoiding Surprises with Seller Net Sheets & Buyer Cost Sheets
Hustle Humbly Podcast
We’ve all heard the horror stories: buyers showing up to closing short on cash, or sellers shocked at their proceeds. Yikes. The truth? These moments don’t have to happen — not if you’re consistently using buyer cost sheets & seller net sheets. In this episode, we’re breaking down exactly how we use these powerful tools with our clients to build trust, confidence, and calm. And here’s the good news: it’s not complicated, it’s just math + mindset. We’re talking through every single line item on a net sheet, what to include, when to deliver it, and how to tailor it to each...
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326: Managing Sellers with Confidence
Hustle Humbly Podcast
Managing your sellers doesn’t have to feel like herding cats — or losing your mind. In this episode, we’re diving deep into seller client management and giving you the tools (and mindset) to confidently take charge of every stage of the listing process. From deciding whether you even want the listing, to coaching your seller through prep, pricing, updates, negotiations, and closing — this episode covers it all. And yes, we even tackle what to do when your seller flat-out ignores your advice or refuses to clean up their clutter (it happens). This episode was born from your questions —...
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325: Haunted Houses and Realtor Horror Stories
Hustle Humbly Podcast
Haunted house season is here, and we’re back with more of your haunted house real estate stories! This annual episode is equal parts creepy, hilarious, and deeply memorable — and we’re sharing everything from friendly ghosts to record players spinning in power-less foreclosures. Real estate is wild on a normal day, but when things start slamming, whispering, and levitating? That’s next-level spooky. These stories come straight from our listeners and fellow Realtors, and we’ve got it all: haunted listing appointments, ghost dogs, creepy dolls, unexplained cold spots, and even a spirit...
info_outlineAre you obsessing over that listing that just won’t sell? Feeling like a failure even though you’ve done everything you possibly can for your clients? This episode is your mindset reset.
We’re getting honest about the hard truth so many Realtors need to hear: you can’t control everything. The current market is weird, unpredictable, and frankly, a little rude. And if you’re tying your value and self-worth to outcomes you can’t control — like a closing happening or not — then you’re setting yourself up for burnout.
Inspired by real conversations with stressed-out agents, our own challenging transactions, and the pressure we all feel to “make it happen,” this chat is for all the control freaks (hi, it’s us) who need a reminder about what actually is in our control.
We’ll walk through the things you can’t control, like:
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Interest rates, the economy, or inventory
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Whether your clients take your advice
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Another agent’s professionalism
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A buyer canceling due to a knee replacement (true story)
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Feedback (or the lack of it)
And the things you CAN control, including:
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How often you follow up and communicate
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The way you set expectations and share data
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Your systems, organization, and boundaries
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Your mindset and gratitude
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How many clients you take on at once
If you're feeling stuck, unappreciated, or just overwhelmed by this wild market, this pep talk will help you shift the focus back to what you can do—and let go of what you can’t. Because if you’re doing your job, communicating well, and staying professional, then you are a great agent... even if the house hasn’t sold yet.
Key Quotes/Takeaways
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“You cannot tie your worth to whether or not the house sells.” — Alissa
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“If I’ve done my job, I sleep well at night. That’s what I can control.” — Alissa
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“You can’t control if they take your advice. But it’s your job to give it.” — Alissa
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“Client acquisition and client service are two different jobs.” — Katy
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“You deserve that Saturday phone call if you didn’t do your Friday update.” — Alissa
Products, People & Previous Episodes Mentioned:
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Music:
Straight A’s by Conner Price
The Good Life by Summer Kennedy