Ep 363 The Business of Consultation | Dr Jake Sloane & David Segal
Release Date: 09/03/2026
Ep 364 What's Trending in Aesthetics (Chapter 19) | Dr Jake Sloane & David Segal
Inside Aesthetics Podcast
Episode 364 showcases our hosts Dr Jake Sloane & David Segal. In our ‘What’s trending in Aesthetics?’ episodes we discuss popular topics doing the rounds on social media, issues being debated in injector forums or items showcased on the news. We’ll cover controversies, big stories and themes that have got injectors and our industry talking. In Chapter 19 we delve into five topics: The growing influence of private equity in aesthetics and what Obagi Medical’s sale could mean for clinics Allergan’s “Undetectable Era” and the evolving definition of natural-looking...
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Ep 363 The Business of Consultation | Dr Jake Sloane & David Segal
Inside Aesthetics Podcast
Episode 363 showcases our hosts Dr Jake Sloane & David Segal. In this episode, we dive into the business side of the consultation and why communication, rapport and trust are such a big part of what we do in aesthetic practice. We talk about some of the practical ways we build rapport with patients, adapting our communication to different personalities, and understanding the different “currencies of trust” that influence how patients make decisions. We get into: Setting the agenda early The use clinical photography to educate patients Talking through treatment plans and budgets...
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Inside Aesthetics Podcast
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Inside Aesthetics Podcast
Episode 361 hosts (Cosmetic Physician and co-founder of , Australia) Alex shares her journey from hospital to aesthetic medicine and the launch of her clinic in 2024. We explore what longevity medicine actually means and what services her clinic offers. We discuss the roles of advanced screening, imaging, blood testing, strength, mobility and cognitive assessments for diagnostic purposes and how these are interpreted to create personalised treatment plans for patients. We also ask about the evidence for some of the services provided, the impact of finding 'incidentalomas' in...
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Ep 360 The Injector Diaries (Chapter 34) | Rachel Jarrell
Inside Aesthetics Podcast
Episode 360 hosts ('Ms Glowtox', Board-Certified Nurse Practitioner, co-founder of , USA) Rachel joins us in the 34th chapter of our series called 'The Injector Diaries'. These episodes feature in depth conversations, stories and experiences from injectors around the globe. Each injector brings their own unique take on things and we showcase every level of type of injector, from newbies to masters. We'll explore how and why they chose to inject, why they favour using certain products, look under the hoods of their clinics and aim to inspire our injector listeners. 00:00 Welcome and Guest...
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Ep 359 What's Trending in Aesthetics (Chapter 18) | Dr Jake Sloane & David Segal
Inside Aesthetics Podcast
Episode 359 showcases our hosts Dr Jake Sloane & David Segal. In our ‘What’s trending in Aesthetics?’ episodes we discuss popular topics doing the rounds on social media, issues being debated in injector forums or items showcased on the news. We’ll cover controversies, big stories and themes that have got injectors and our industry talking. In Chapter 18 we delve into four main topics: A new Australian study putting data behind the value of a proper patient consultation. The emerging research on GLP-1 agonists and their effect on facial fat and skin structure. The rise of...
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Ep 358 What Exactly Are Peptides? | Dr Rob Weiss
Inside Aesthetics Podcast
Episode 358 hosts Dr Rob Weiss (GP from Melbourne, Australia) In this episode we explore the trending but highly controversial topic of peptides. We discuss the background to these products, the growing demand from the general public and address the significant dangers of black-market peptides. Our guest explains how he educated himself about this niche speciality and his thoughts about why no significant studies or evidence exists for most commonly used peptides. We learn about his approach to using peptides in patients with musculoskeletal injuries and his clear distinction...
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Ep 357 The Tox Talks (Chapter 13) | Dr Jake Sloane & David Segal
Inside Aesthetics Podcast
Episode 357 showcases our hosts Dr Jake Sloane & David Segal In our mini series 'The Tox Talks', we feature expert injectors who have significant experience in using botulinum toxins. These episodes explore our guests experiences using particular brands, the evolution of their injecting techniques and we get special insights into the subtle nuances of getting the best out of toxins. In Chapter 13 we review where we're at in the toxin market and what the implications are of having more choice. In Australia we've quickly moved from only three traditional choices (Botox, Dysport,and Xeomin)...
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Ep 356 Adding Weight Loss, Menopause & Hair Loss Consultations | Angela Winters
Inside Aesthetics Podcast
Episode 356 hosts (Registered Nurse from Mudgee, Australia) In this podcast we learn how aesthetic clinics in Australia are partnering with to introduce new services for their patients - weight loss, menopause and hair loss consultations under the '' model. This episode builds on what we learnt in episode 353 with Dr John Delaney (Co-Founder of Fresh Clinics) and why Fresh Health was launched. Angela first shares her own weight-loss journey before we learn about how hybrid nurse & prescriber consultations work in practice. We discuss the typical in clinic approach for these services and...
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Ep 355 The Business of Injecting (Chapter 23) | Dr Manav Bawa & Yogeeta Bawa
Inside Aesthetics Podcast
Episode 355 hosts (Cosmetic Physician from London, UK) & (Practice Manager & Business Consultant from London, UK) In ‘The Business of Injecting’ episodes we host injectors and clinic owners to discuss all aspects of the business side of their clinic. We analyse their financial struggles and challenges, difficult decisions, friction points, staffing, hiring, firing and other topics relevant for aesthetic business owners. In Chapter 23 we discuss how Manav and Yogeetha built a thriving aesthetics business from the ground up. We explore their transition from medicine and corporate...
info_outlineEpisode 363 showcases our hosts Dr Jake Sloane & David Segal.
In this episode, we dive into the business side of the consultation and why communication, rapport and trust are such a big part of what we do in aesthetic practice.
We talk about some of the practical ways we build rapport with patients, adapting our communication to different personalities, and understanding the different “currencies of trust” that influence how patients make decisions. We get into:
- Setting the agenda early
- The use clinical photography to educate patients
- Talking through treatment plans and budgets
- Managing toxin dosing expectations
- Running better clinical reviews
- The rebooking process
- The idea of a “reset consultation” for long-term patients
- How to handle common objections and treatment requests driven by social media
- Some of the challenges that come with anxious patients.
- Critiquing own consultation skills by recording them
00:00 Introduction
01:24 The Business of Consultation
02:59 Want-Based Medicine
05:31 The Communication X Factor
10:13 Trust, Rapport and “Vibes”
13:49 The FACE Rapport Framework
15:30 Adapting to Different Patient Styles
17:43 Currencies of Trust
20:51 Setting the Consult Agenda
23:37 Photography Over Mirrors
26:37 Treatment Plans and Budget
29:44 Treating the Whole Picture
30:45 Highlighting Individual Beauty
31:30 Positive Patient Framing
32:17 Setting Realistic Expectations
32:58 Toxin Dosing Expectations
34:47 The Clinical Review
37:42 Rebooking and Next Steps
40:21 Toxin Wear-Off Education
41:15 The Reset Consultation
43:26 Self-Critique and Reviewing Consultations
46:13 Handling Common Objections
48:59 Managing TikTok Treatment Requests
51:35 Managing Anxious Patients
53:42 Team Consistency and Trust
55:36 Marginal Gains
56:47 Outro
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