[Top Agency Series] Transforming Customer Experience Through AI Innovation With Ephraim Ebstein
Release Date: 10/30/2025
INspired INsider Podcast
Cameron LiButti is the Founder and CEO of Bidview Marketing, a data-driven performance marketing agency specializing in digital media, analytics, and development. With a background in engineering consulting and years of experience leading marketing ventures and high-performing teams, Cameron built Bidview on a principle of prioritizing ROI and tailored solutions over one-size-fits-all tactics. Under his leadership, the agency focuses on intentional growth strategies that turn attention into measurable business outcomes. Beyond Bidview, he shares expertise on modern SEO and marketing through...
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Adam Coffey is the Chairman and CEO of The Chairman Group, a high-level peer network for business leaders. Over his 25-year career as a CEO, he has built four companies for nine private equity firms, completed 58 acquisitions, and led exits totaling billions of dollars. A #1 best-selling author, US Army veteran, and international speaker, Adam shares actionable strategies in private equity, M&A, and building high-performance cultures, blending military discipline with cutting-edge business expertise. In this episode… Scaling a company to a billion-dollar empire requires strategy,...
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Yoni Tserruya is the Co-founder and CEO of Lusha, an AI-powered sales intelligence platform built for B2B teams. Under his leadership, Lusha has grown to serve over one million users and more than 15,000 customers worldwide, raising over $40 million in funding. With a background as an iOS developer, Yoni is passionate about product-led growth and building AI-driven tools that help sales teams automate outreach, personalize engagement, and have more effective, human conversations at scale. In this episode… Modern sales success depends on timing, relevance, and insight — not just volume....
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Jason Fishman is the Co-founder and CEO of Digital Niche Agency, a growth marketing and digital advertising firm that helps companies drive customer acquisition, investor outreach, and brand visibility through data-driven campaigns. He launched the agency in 2014 and has since led marketing initiatives for startups and established brands across e-commerce, lead generation, and capital raising. With over 15 years of digital marketing experience, Jason specializes in paid media, content strategy, and scalable growth systems. He also contributes thought leadership and advises emerging companies...
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Matt Hertz is the Co-founder of Third Person, a digital marketplace that helps e-commerce brands discover and connect with the right fulfillment partners. He has over 15 years of experience in e-commerce logistics, including early roles at Rent the Runway and Birchbox, and later founded Second Marathon. Through his consulting and marketplace work, Matt has helped thousands of brands — including Hexclad, Away, BarkBox, and Milk Bar — optimize their supply chains and scale more efficiently. Mark Hiddleson is the Owner of Specialized Storage Solutions, Inc., a nationwide logistics...
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Manvir Sandhu is the Founder and Chief Innovation Officer at Zennify, a Salesforce consulting firm that helps financial services organizations drive digital transformation across platforms like Salesforce, Databricks, and AI. Under his leadership, Zennify has become a trusted advisor to CIOs and C-suite executives, earned Platinum-level Salesforce partner status and scaled to over 150 employees, serving clients ranging from regional banks to large enterprises. Known for leading innovative initiatives, Manvir helped spearhead a vaccine supply chain solution in Haiti with UNICEF and the...
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[Top Resources Series] Marketing Secrets and Productivity Hacks Mitch Steinberg is the CEO of Wilshire Consulting Partners, a financial consulting firm offering tax planning, accounting, outsourced bookkeeping, CFO services, and strategic guidance to individuals and businesses. Chris Mason is a marketing expert who specializes in helping business owners turn their expertise into revenue through data-driven, results-oriented marketing strategies. Alex Gluz is the Founder of T.A. Monroe, a demand generation agency helping B2B SaaS companies to build marketing revenue engines to meet and exceed...
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Kurt Luidhardt is the Co-founder and CEO of Prosper Group Corp., a digital agency that develops online strategy, media, and fundraising for Republican political campaigns and conservative advocacy. Under his leadership, The Prosper Group has raised over $500 million, helped elect more than 100 Members of Congress, 15 US Senators, 15 Governors, and a President, and earned Inc. Magazine’s 2019 Fastest-Growing Company recognition. Beyond politics, Kurt is an investor and expert in marketing to Christian and conservative audiences and a Co-founder of Liberty Business Alliance, which helps...
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Patrick Ropella is the Founder and Chairman of Ropella 360, a global executive search and advisory firm specializing in connecting transformational leaders with private equity and mid-market companies. With over 35 years of experience, he has contributed to the growth of major global corporations such as Dow, General Electric, BASF, Nike, and Johnson & Johnson. As the author of The Right Hire and Pathways to Private Equity Partnerships, Patrick’s C-suite and investor insights are featured in hundreds of publications worldwide. His strategic vision and expertise have made him a trusted...
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Vikram Seth is the Co-founder and Product Visionary at Ducknowl, a talent-screening and assessment platform that helps employers make faster, smarter, and more data-driven hiring decisions. He is also a Co-founder of Simpalm, a company that provides software and services focused on IT and staffing solutions. With more than a decade of management and IT staffing experience and a master’s degree from Georgetown University, he brings deep expertise to digital innovation in recruitment. Vikram also supports sustainable organic farming in the Chicagoland area. In this episode… Building better...
info_outlineEphraim Ebstein is the Founder and CEO of FIT Solutions, a San Diego-based leader in managed IT and cybersecurity services. Under his leadership, FIT Solutions helps organizations cut costs, boost efficiency by up to 40%, and defend against evolving cyber threats. Serving clients across healthcare, finance, and law, Ephraim builds his companies around one guiding belief — that innovation starts with people. He’s also the Co-founder of AI Integrators, a venture helping organizations accelerate performance through AI-powered solutions such as human-like virtual employees and intelligent concierge bots.
In this episode…
AI is rewriting the rules of customer engagement, building smarter, faster, more personal experiences than ever. Yet as tech takes center stage, many leaders risk losing the culture and connection that drive lasting success. Can AI fuel growth and strengthen what makes a company human?
Ephraim shares how he transformed a small IT venture into a $30 million success and how his latest project is helping businesses truly harness the power of AI. He explains how his team creates AI “employees” that text customers with human-like names, personalities, and even realistic pauses or typos to make conversations feel natural. Ephraim also shares real stories — from hotels using AI concierges to online shops managing thousands of chats — showing how AI boosts both efficiency and engagement.
In this episode of the Inspired Insider Podcast, host Dr. Jeremy Weisz sits down with Ephraim Epstein, Founder and CEO of FIT Solutions, to discuss how AI and strong team culture fuel business growth. They explore using AI to drive revenue, streamline support, and revive leads — while keeping people at the center. He shares his “professional sports team” approach to leadership, mentorship, and hiring, offering actionable strategies to scale any organization without losing its human touch.