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[Top Agency Series] Transforming Customer Experience Through AI Innovation With Ephraim Ebstein

INspired INsider Podcast

Release Date: 10/30/2025

[Top Resources Series] Marketing Secrets and Productivity Hacks show art [Top Resources Series] Marketing Secrets and Productivity Hacks

INspired INsider Podcast

[Top Resources Series] Marketing Secrets and Productivity Hacks Mitch Steinberg is the CEO of Wilshire Consulting Partners, a financial consulting firm offering tax planning, accounting, outsourced bookkeeping, CFO services, and strategic guidance to individuals and businesses. Chris Mason is a marketing expert who specializes in helping business owners turn their expertise into revenue through data-driven, results-oriented marketing strategies. Alex Gluz is the Founder of T.A. Monroe, a demand generation agency helping B2B SaaS companies to build marketing revenue engines to meet and exceed...

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[Top Agency & Direct Response Series] Political Fundraising Success Secrets With Kurt Luidhardt show art [Top Agency & Direct Response Series] Political Fundraising Success Secrets With Kurt Luidhardt

INspired INsider Podcast

Kurt Luidhardt is the Co-founder and CEO of Prosper Group Corp., a digital agency that develops online strategy, media, and fundraising for Republican political campaigns and conservative advocacy. Under his leadership, The Prosper Group has raised over $500 million, helped elect more than 100 Members of Congress, 15 US Senators, 15 Governors, and a President, and earned Inc. Magazine’s 2019 Fastest-Growing Company recognition. Beyond politics, Kurt is an investor and expert in marketing to Christian and conservative audiences and a Co-founder of Liberty Business Alliance, which helps...

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[Top Giver Series] Crafting Winning Teams for Growth With Patrick Ropella show art [Top Giver Series] Crafting Winning Teams for Growth With Patrick Ropella

INspired INsider Podcast

Patrick Ropella is the Founder and Chairman of Ropella 360, a global executive search and advisory firm specializing in connecting transformational leaders with private equity and mid-market companies. With over 35 years of experience, he has contributed to the growth of major global corporations such as Dow, General Electric, BASF, Nike, and Johnson & Johnson. As the author of The Right Hire and Pathways to Private Equity Partnerships, Patrick’s C-suite and investor insights are featured in hundreds of publications worldwide. His strategic vision and expertise have made him a trusted...

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[SaaS Series] Reinventing Talent Acquisition Through Smarter Tech and Systems With Vikram Seth show art [SaaS Series] Reinventing Talent Acquisition Through Smarter Tech and Systems With Vikram Seth

INspired INsider Podcast

Vikram Seth is the Co-founder and Product Visionary at Ducknowl, a talent-screening and assessment platform that helps employers make faster, smarter, and more data-driven hiring decisions. He is also a Co-founder of Simpalm, a company that provides software and services focused on IT and staffing solutions. With more than a decade of management and IT staffing experience and a master’s degree from Georgetown University, he brings deep expertise to digital innovation in recruitment. Vikram also supports sustainable organic farming in the Chicagoland area. In this episode… Building better...

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[Top Resource Series] Building Brands and Winning Teams show art [Top Resource Series] Building Brands and Winning Teams

INspired INsider Podcast

Anderson Schoenrock is the Co-founder and CEO of Memory Ventures, a fast-growing portfolio of direct-to-consumer e-commerce brands and services specializing in digitization, wall art, gifting, and 3PL/logistics solutions. Paul Bigham is the President and Founder of Bigham Agency, a marketing, advertising, and strategic consulting firm specializing in nonprofit outreach, brand development, and omni-channel communications. Dale Castro is the Co-founder and Chief Creative & Strategy Officer at Overlap Interactive, a full-service digital marketing and development agency specializing in...

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[SaaS Series] The Rise of Voice AI and Next Generation WordPress Automation With Arto Minasyan show art [SaaS Series] The Rise of Voice AI and Next Generation WordPress Automation With Arto Minasyan

INspired INsider Podcast

Arto Minasyan is the Co-founder and President of Krisp, a company that provides AI-powered noise cancellation and voice optimization to improve clarity in virtual communication. He is also the Co-founder and CEO of 10Web, an AI-driven WordPress platform that automates website building, hosting, and performance optimization for businesses and agencies. Under his leadership, companies have raised $28 million, achieved profitability, seen Krisp named one of TIME's Best Inventions of 2020, and led 10Web to over one million websites. Arto holds a master’s in physics, an MBA, and a PhD in...

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[Top Agency & eCommerce Series] Inside Amazon Marketplace Success with Rob Cromer show art [Top Agency & eCommerce Series] Inside Amazon Marketplace Success with Rob Cromer

INspired INsider Podcast

Rob Cromer is the CEO and Co-founder of Aisle³, an Amazon-first marketplace agency that helps founder-led, mission-driven brands scale across platforms like Amazon, Walmart, and Target. Under his leadership, Aisle³ has been recognized by Adweek as one of the fastest-growing agencies and has earned a spot on the Inc. 5000 list, supporting notable brands such as Nama, Caraway, and Ripple Foods. Known for championing founder mindset, intentional gifting, and agile operations, he is committed to building profitable companies that value relationships, creative storytelling, and sustainable...

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[SaaS & AI Series] Lessons in Leadership With HubSpot Co-founder Brian Halligan's AI Clone show art [SaaS & AI Series] Lessons in Leadership With HubSpot Co-founder Brian Halligan's AI Clone

INspired INsider Podcast

Brian Halligan is Co-founder and Board Member at HubSpot, a software company that helps businesses with inbound marketing, sales, and customer service. He played a central role in pioneering inbound marketing, redefining how organizations grow in a digital-first world. As a longtime CEO, he guided HubSpot from a startup to a global platform serving hundreds of thousands of companies. Today, Brian continues to shape the future of modern business through his work as an advisor, educator, and thought leader. In this episode… Modern leaders face an era where customer expectations shift rapidly,...

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[SaaS Series] Transforming Customer Experience With Rishi Rana show art [SaaS Series] Transforming Customer Experience With Rishi Rana

INspired INsider Podcast

Rishi Rana is the CEO of Cyara, a global leader in AI-powered customer experience assurance, helping top brands deliver seamless interactions across voice, digital, and AI channels. Under his leadership, Cyara has expanded testing to 135+ countries, partnered with 330+ carriers, won the 2024 Silver Stevie Award for CX Transformation, and serves clients like Microsoft, Salesforce, IBM, and Walmart. With 25+ years in enterprise SaaS — including over a decade at Microsoft — Rishi is passionate about using technology to enhance customer journeys and operational efficiency, with expertise in...

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[Top Resources Series] Smart Tools and Tech Stacks Today’s Entrepreneurs Use To Scale Faster show art [Top Resources Series] Smart Tools and Tech Stacks Today’s Entrepreneurs Use To Scale Faster

INspired INsider Podcast

Ali Mirza is the Founder and CEO of Rose Garden Consulting, renowned for guiding seven- and eight-figure founders in scaling their sales operations. Stacie Porter Bilger is the Founder and President of Proof Digital, a business growth-marketing agency that blends modern marketing tools with traditional sales funnel processes.  Geordie Wardman is the COO of Duxre, a broker-controlled operating system designed for commercial real estate professionals that empowers brokers to own their data, listings, and deal flow. Richard Hurley is the Founder and CEO of Highline Commerce, a...

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Ephraim Ebstein is the Founder and CEO of FIT Solutions, a San Diego-based leader in managed IT and cybersecurity services. Under his leadership, FIT Solutions helps organizations cut costs, boost efficiency by up to 40%, and defend against evolving cyber threats. Serving clients across healthcare, finance, and law, Ephraim builds his companies around one guiding belief — that innovation starts with people. He’s also the Co-founder of AI Integrators, a venture helping organizations accelerate performance through AI-powered solutions such as human-like virtual employees and intelligent concierge bots.

In this episode…

AI is rewriting the rules of customer engagement, building smarter, faster, more personal experiences than ever. Yet as tech takes center stage, many leaders risk losing the culture and connection that drive lasting success. Can AI fuel growth and strengthen what makes a company human?

Ephraim shares how he transformed a small IT venture into a $30 million success and how his latest project is helping businesses truly harness the power of AI. He explains how his team creates AI “employees” that text customers with human-like names, personalities, and even realistic pauses or typos to make conversations feel natural. Ephraim also shares real stories — from hotels using AI concierges to online shops managing thousands of chats — showing how AI boosts both efficiency and engagement. 

In this episode of the Inspired Insider Podcast, host Dr. Jeremy Weisz sits down with Ephraim Epstein, Founder and CEO of FIT Solutions, to discuss how AI and strong team culture fuel business growth. They explore using AI to drive revenue, streamline support, and revive leads — while keeping people at the center. He shares his “professional sports team” approach to leadership, mentorship, and hiring, offering actionable strategies to scale any organization without losing its human touch.