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Empowering Aesthetic Success Through Business Acumen and Mentorship

InTouch with Terri

Release Date: 08/08/2024

Stop Leaving Money on the Table: The Future of Patient Financing in Aesthetics show art Stop Leaving Money on the Table: The Future of Patient Financing in Aesthetics

InTouch with Terri

Get InTouch with Terri Terri Ross Website:  Terri Ross Patreon:  4S Summit Info: For more details, look up 4S Summit to understand its role in providing strategic business consulting in the aesthetics industry  V-Unite Platform: Guest Information Yehuda Matar- Chief Business Officer, Ottri 📧 Email:   🔗 LinkedIn:  🌐 Website:  Join the Ottri Platform 🔗 Terri Ross is a renowned expert in the aesthetic industry, specializing in sales training, strategic growth consulting, and business transformation. As an accomplished author and international...

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InTouch with Terri

Get InTouch with Terri Terri Ross Website:  Terri Ross Patreon:  4S Summit Info: For more details, look up 4S Summit to understand its role in providing strategic business consulting in the aesthetics industry  V-Unite Platform: Terri Ross is a renowned expert in the aesthetic industry, specializing in sales training, strategic growth consulting, and business transformation. As an accomplished author and international speaker, Terri has dedicated over two decades to elevating businesses in the aesthetic field with a ground-up approach focused on sustainability, profitability,...

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Moving from “Passive” to “Active” Practice Management show art Moving from “Passive” to “Active” Practice Management

InTouch with Terri

Get InTouch with Terri Terri Ross Website:  Terri Ross Patreon:  4S Summit Info: For more details, look up 4S Summit to understand its role in providing strategic business consulting in the aesthetics industry  Terri Ross is a renowned expert in the aesthetic industry, specializing in sales training, strategic growth consulting, and business transformation. As an accomplished author and international speaker, Terri has dedicated over two decades to elevating businesses in the aesthetic field with a ground-up approach focused on sustainability, profitability, and scalability....

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Think Like a CEO: The 7 Numbers You Must Know Every Month (Or You’re Guessing) show art Think Like a CEO: The 7 Numbers You Must Know Every Month (Or You’re Guessing)

InTouch with Terri

Get InTouch with Terri Terri Ross Website:  Terri Ross Patreon:  4S Summit Info: For more details, look up 4S Summit to understand its role in providing strategic business consulting in the aesthetics industry  Terri Ross is a renowned expert in the aesthetic industry, specializing in sales training, strategic growth consulting, and business transformation. As an accomplished author and international speaker, Terri has dedicated over two decades to elevating businesses in the aesthetic field with a ground-up approach focused on sustainability, profitability, and scalability....

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MedSpas Are Growing Up: Why Accreditation Is No Longer Optional show art MedSpas Are Growing Up: Why Accreditation Is No Longer Optional

InTouch with Terri

Get InTouch with Terri Terri Ross Website:  Terri Ross Patreon:  4S Summit Info: For more details, look up 4S Summit to understand its role in providing strategic business consulting in the aesthetics industry  Terri Ross is a renowned expert in the aesthetic industry, specializing in sales training, strategic growth consulting, and business transformation. As an accomplished author and international speaker, Terri has dedicated over two decades to elevating businesses in the aesthetic field with a ground-up approach focused on sustainability, profitability, and scalability....

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The Proven Consult That Builds Outcomes and Loyalty show art The Proven Consult That Builds Outcomes and Loyalty

InTouch with Terri

Get InTouch with Terri! Terri Ross Website:  Terri Ross Patreon:  4S Summit Info: For more details, look up 4S Summit to understand its role in providing strategic business consulting in the aesthetics industry  Terri Ross is a renowned expert in the aesthetic industry, specializing in sales training, strategic growth consulting, and business transformation. As an accomplished author and international speaker, Terri has dedicated over two decades to elevating businesses in the aesthetic field with a ground-up approach focused on sustainability, profitability, and scalability....

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From Busy to Profitable: Measure What Matters in 2026 show art From Busy to Profitable: Measure What Matters in 2026

InTouch with Terri

Get InTouch with Terri! Terri Ross Website:  Terri Ross Patreon:  4S Summit Info: For more details, look up 4S Summit to understand its role in providing strategic business consulting in the aesthetics industry  Terri Ross is a renowned expert in the aesthetic industry, specializing in sales training, strategic growth consulting, and business transformation. As an accomplished author and international speaker, Terri has dedicated over two decades to elevating businesses in the aesthetic field with a ground-up approach focused on sustainability, profitability, and scalability....

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The 2026 Strategy for Aesthetic Practices show art The 2026 Strategy for Aesthetic Practices

InTouch with Terri

Ready to invest in growth — not guess at it? TRC and her team have proven results, and a combined 120 years of experience scaling aesthetic practices.  If you are ready for real change and next level growth but you’re stuck in the weeds or unsure what’s holding you back, the TRC Business Evaluation is your starting point.  Ask yourself can you afford not to? DM “EVALUATE” or visit  to learn more about how we’ve helped hundreds of practices grow with real results. In this Season 10 finale of InTouch with Terri, Terri Ross delivers a powerful, no-nonsense blueprint for...

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InTouch with Terri

How One Practice Grew EBITDA by 300% with Expert Consulting Guest: Lisa Lickstein — Award-Winning Practice Owner & Visionary Leader Host: Terri Ross, Founder & CEO of Terri Ross Consulting Guest Spotlight: Lisa Lickstein, MSW, MBA Co-owner, Lickstein Plastic Surgery & Medical Spa Founder, Women in Business Mentorship Academy Certified Coach + Speaker in Unreasonable Hospitality Lisa Lickstein is the co-owner of Lickstein Plastic Surgery and Medical Spa, with two locations in South Florida and a thriving team of 40. With dual degrees in social work and finance, Lisa brings a rare...

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InTouch with Terri

InTouch with Terri is brought to you by : Podium is a platform providing AI-powered communication solutions for lead conversion and patient retention. In Touch with Terri listeners get their first month of Podium free  Be sure to tune into the full conversation to uncover detailed insights into transforming your aesthetic practice by leveraging patient retention strategies. Subscribe for more episodes and stay informed about the latest developments and strategies in the industry  Get InTouch with Terri! Terri Ross Website:  Terri Ross Patreon:  4S...

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Terri's Guest: Yvonne Dellos
Yvonne Dellos is a highly esteemed figure in the aesthetics industry, known for her innovative contributions and leadership. She is the CEO and Medical Director of the Medical Aesthetic Art Institute (MaAI), which she founded in 2018. With a background in nursing and as a nurse practitioner, Yvonne has built a reputation as a trailblazer in the aesthetic space. Her institute provides leading training programs used by over 750 medical spas. Additionally, she is a Key Opinion Leader (KOL) in the aesthetics industry and a sought-after consultant for brands like Prollenium, Benev, and Merz.

Episode Summary:

Welcome to another episode of “In Touch with Terri,” where host Terri Ross is joined by the dynamic Yvonne Dellos, an influential leader in the aesthetics space. In this engaging episode, Yvonne and Terri delve into the vital aspects of building a successful aesthetic practice, sharing insights from their extensive professional journeys.

Throughout the episode, Yvonne Dellos discusses her unconventional path into aesthetic medicine, transitioning from a hospital setting to founding her highly successful business, Results Medical Aesthetics and Weight Loss, in 2015. Yvonne underscores the importance of strong foundational knowledge, emphasizing the significant gaps in business acumen among many practitioners. She also highlights the necessity of continuous education and mentorship, which laid the groundwork for her Medical Aesthetic Art Institute (MaAI). Listeners will gain valuable insights into common challenges faced by Medspa owners, effective leadership strategies, and the crucial differences between coaching and consulting.

Terri Ross and Yvonne Dellos share powerful narratives about overcoming personal and professional obstacles, pivoting towards philanthropy, and the importance of community and collaboration in the aesthetics industry. The episode also previews the upcoming MaAI conference, promising an intimate, energizing, and educational experience for attendees.

Key Takeaways:

  • Foundational Strength: The importance of building a solid foundation in business fundamentals is crucial for long-term success in the aesthetics industry.

  • Continuous Learning & Mentorship: Investing in continuous education and having a strong mentor can dramaticallydrastically accelerate professional growth.

  • Leadership & Culture: Effective leadership and a strong company culture are essential for maintaining a cohesive and motivated team.

  • Coaching vs. Consulting: Understanding the distinct roles of coaching, which focuses on mindset and accountability, versus consulting, which provides tactical business insights.

  • Philanthropy & Giving Back: As professionals achieve financial success, shifting focus towards philanthropic efforts can provide a deeper sense of fulfillment and purpose.

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