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Empowering Aesthetic Success Through Business Acumen and Mentorship

InTouch with Terri

Release Date: 08/08/2024

Market-Ready in 12 Months: Build a Practice That’s Valuable, Even If You Never Sell show art Market-Ready in 12 Months: Build a Practice That’s Valuable, Even If You Never Sell

InTouch with Terri

Get InTouch with Terri Terri Ross Website:  Terri Ross Patreon:  4S Summit Info: For more details, look up 4S Summit to understand its role in providing strategic business consulting in the aesthetics industry  In the Season 11 finale of InTouch with Terri, Terri Ross delivers one of her most important business lessons yet: stop building a job and start building an asset. Whether selling your practice is part of your long-term plan or not, every aesthetic practice owner should be focused on creating a business that is scalable, profitable, sustainable, and capable of operating...

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Stop Losing Patients After the First Appointment show art Stop Losing Patients After the First Appointment

InTouch with Terri

Get InTouch with Terri Terri Ross Website:  Terri Ross Patreon:  4S Summit Info: For more details, look up 4S Summit to understand its role in providing strategic business consulting in the aesthetics industry  In this episode, Terri discusses the critical importance of understanding and optimizing the patient journey to increase retention, revenue, and practice growth. She emphasizes the need for clear systems, effective communication, and strategic sales training to build trust and loyalty.     Key Topics The five stages of the patient journey: discovery,...

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Global Aesthetics Growth: Aesthetic Business Lessons from Around the World show art Global Aesthetics Growth: Aesthetic Business Lessons from Around the World

InTouch with Terri

Get InTouch with Terri Terri Ross Website:  Terri Ross Patreon:  4S Summit Info: For more details, look up 4S Summit to understand its role in providing strategic business consulting in the aesthetics industry  Guest Information Dr. Jake Sloane and David Segal Website:  Instagram: Epiusode Notes In this episode of InTouch with Terri, Terri Ross welcomes Dr. Jake Sloane and David Segal, co-hosts of the globally recognized Inside Aesthetics podcast, for a powerful conversation on the rapidly changing world of medical aesthetics. Together, they explore what U.S. med spas...

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InTouch with Terri

Get InTouch with Terri Terri Ross Website:  Terri Ross Patreon:  4S Summit Info: For more details, look up 4S Summit to understand its role in providing strategic business consulting in the aesthetics industry  V-Unite Platform: Guest Information Yehuda Matar- Chief Business Officer, Ottri 📧 Email:   🔗 LinkedIn:  🌐 Website:  Join the Ottri Platform 🔗 Terri Ross is a renowned expert in the aesthetic industry, specializing in sales training, strategic growth consulting, and business transformation. As an accomplished author and international...

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Transforming Training into a Revenue Engine show art Transforming Training into a Revenue Engine

InTouch with Terri

Get InTouch with Terri Terri Ross Website:  Terri Ross Patreon:  4S Summit Info: For more details, look up 4S Summit to understand its role in providing strategic business consulting in the aesthetics industry  V-Unite Platform: Terri Ross is a renowned expert in the aesthetic industry, specializing in sales training, strategic growth consulting, and business transformation. As an accomplished author and international speaker, Terri has dedicated over two decades to elevating businesses in the aesthetic field with a ground-up approach focused on sustainability, profitability,...

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Moving from “Passive” to “Active” Practice Management show art Moving from “Passive” to “Active” Practice Management

InTouch with Terri

Get InTouch with Terri Terri Ross Website:  Terri Ross Patreon:  4S Summit Info: For more details, look up 4S Summit to understand its role in providing strategic business consulting in the aesthetics industry  Terri Ross is a renowned expert in the aesthetic industry, specializing in sales training, strategic growth consulting, and business transformation. As an accomplished author and international speaker, Terri has dedicated over two decades to elevating businesses in the aesthetic field with a ground-up approach focused on sustainability, profitability, and scalability....

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Think Like a CEO: The 7 Numbers You Must Know Every Month (Or You’re Guessing) show art Think Like a CEO: The 7 Numbers You Must Know Every Month (Or You’re Guessing)

InTouch with Terri

Get InTouch with Terri Terri Ross Website:  Terri Ross Patreon:  4S Summit Info: For more details, look up 4S Summit to understand its role in providing strategic business consulting in the aesthetics industry  Terri Ross is a renowned expert in the aesthetic industry, specializing in sales training, strategic growth consulting, and business transformation. As an accomplished author and international speaker, Terri has dedicated over two decades to elevating businesses in the aesthetic field with a ground-up approach focused on sustainability, profitability, and scalability....

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InTouch with Terri

Get InTouch with Terri Terri Ross Website:  Terri Ross Patreon:  4S Summit Info: For more details, look up 4S Summit to understand its role in providing strategic business consulting in the aesthetics industry  Terri Ross is a renowned expert in the aesthetic industry, specializing in sales training, strategic growth consulting, and business transformation. As an accomplished author and international speaker, Terri has dedicated over two decades to elevating businesses in the aesthetic field with a ground-up approach focused on sustainability, profitability, and scalability....

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The Proven Consult That Builds Outcomes and Loyalty show art The Proven Consult That Builds Outcomes and Loyalty

InTouch with Terri

Get InTouch with Terri! Terri Ross Website:  Terri Ross Patreon:  4S Summit Info: For more details, look up 4S Summit to understand its role in providing strategic business consulting in the aesthetics industry  Terri Ross is a renowned expert in the aesthetic industry, specializing in sales training, strategic growth consulting, and business transformation. As an accomplished author and international speaker, Terri has dedicated over two decades to elevating businesses in the aesthetic field with a ground-up approach focused on sustainability, profitability, and scalability....

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From Busy to Profitable: Measure What Matters in 2026 show art From Busy to Profitable: Measure What Matters in 2026

InTouch with Terri

Get InTouch with Terri! Terri Ross Website:  Terri Ross Patreon:  4S Summit Info: For more details, look up 4S Summit to understand its role in providing strategic business consulting in the aesthetics industry  Terri Ross is a renowned expert in the aesthetic industry, specializing in sales training, strategic growth consulting, and business transformation. As an accomplished author and international speaker, Terri has dedicated over two decades to elevating businesses in the aesthetic field with a ground-up approach focused on sustainability, profitability, and scalability....

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Terri's Guest: Yvonne Dellos
Yvonne Dellos is a highly esteemed figure in the aesthetics industry, known for her innovative contributions and leadership. She is the CEO and Medical Director of the Medical Aesthetic Art Institute (MaAI), which she founded in 2018. With a background in nursing and as a nurse practitioner, Yvonne has built a reputation as a trailblazer in the aesthetic space. Her institute provides leading training programs used by over 750 medical spas. Additionally, she is a Key Opinion Leader (KOL) in the aesthetics industry and a sought-after consultant for brands like Prollenium, Benev, and Merz.

Episode Summary:

Welcome to another episode of “In Touch with Terri,” where host Terri Ross is joined by the dynamic Yvonne Dellos, an influential leader in the aesthetics space. In this engaging episode, Yvonne and Terri delve into the vital aspects of building a successful aesthetic practice, sharing insights from their extensive professional journeys.

Throughout the episode, Yvonne Dellos discusses her unconventional path into aesthetic medicine, transitioning from a hospital setting to founding her highly successful business, Results Medical Aesthetics and Weight Loss, in 2015. Yvonne underscores the importance of strong foundational knowledge, emphasizing the significant gaps in business acumen among many practitioners. She also highlights the necessity of continuous education and mentorship, which laid the groundwork for her Medical Aesthetic Art Institute (MaAI). Listeners will gain valuable insights into common challenges faced by Medspa owners, effective leadership strategies, and the crucial differences between coaching and consulting.

Terri Ross and Yvonne Dellos share powerful narratives about overcoming personal and professional obstacles, pivoting towards philanthropy, and the importance of community and collaboration in the aesthetics industry. The episode also previews the upcoming MaAI conference, promising an intimate, energizing, and educational experience for attendees.

Key Takeaways:

  • Foundational Strength: The importance of building a solid foundation in business fundamentals is crucial for long-term success in the aesthetics industry.

  • Continuous Learning & Mentorship: Investing in continuous education and having a strong mentor can dramaticallydrastically accelerate professional growth.

  • Leadership & Culture: Effective leadership and a strong company culture are essential for maintaining a cohesive and motivated team.

  • Coaching vs. Consulting: Understanding the distinct roles of coaching, which focuses on mindset and accountability, versus consulting, which provides tactical business insights.

  • Philanthropy & Giving Back: As professionals achieve financial success, shifting focus towards philanthropic efforts can provide a deeper sense of fulfillment and purpose.

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