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EP282 - Why Should I Attend the 2026 MSP Show in London with Aaron Fletcher, Alexandra Harris and Ian Luckett

IT Experts Podcast with Ian Luckett

Release Date: 04/26/2026

EP285 - Beyond Recruitment-  How to Attract and Retain the Right Staff with Zoe Chatley and Ian Luckett show art EP285 - Beyond Recruitment- How to Attract and Retain the Right Staff with Zoe Chatley and Ian Luckett

IT Experts Podcast with Ian Luckett

In this episode of The IT Experts Podcast, we go beyond recruitment and explore what it really takes to attract and retain the right staff in your MSP.     Many MSP owners tell us that finding good people feels harder than ever. They advertise roles, interview candidates, and still end up wondering why the right people are not applying, or why talented team members leave after a short period of time.     The truth is that attracting and retaining the right staff starts long before you post a job advert.     ...

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EP284 - The MSP Owner Bottleneck: Every MSP Needs a Superhero Until It Wants to Scale with Ian Luckett show art EP284 - The MSP Owner Bottleneck: Every MSP Needs a Superhero Until It Wants to Scale with Ian Luckett

IT Experts Podcast with Ian Luckett

In this episode of The IT Experts Podcast, I want to help you break free from one of the biggest growth blockers I see in the MSP world, the MSP Owner Bottleneck. If you constantly feel pulled into every issue, every escalation, every client conversation, and every decision inside your business, then this episode is for you. I unpack why so many MSP founders become the superhero inside their organisation, how that behaviour develops over time, and why it eventually limits scale, leadership growth, profitability, and even the long-term value of the business itself.  ...

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EP283 - MSP Channel Insights Panel- Cybersecurity, Compliance and Resilience – with Neil Smith, Gene Kim, David Clarke, and Ian Luckett show art EP283 - MSP Channel Insights Panel- Cybersecurity, Compliance and Resilience – with Neil Smith, Gene Kim, David Clarke, and Ian Luckett

IT Experts Podcast with Ian Luckett

In this episode of The IT Experts Podcast, we explore what it really takes for MSPs to build a strong foundation in cybersecurity, compliance, and resilience in a world where risk is constantly evolving. In this special roundtable session, I am joined by Neil Smith, Gene Kim, and David Clarke, who each bring deep, practical experience from the front line of cybersecurity and compliance within the MSP space.     You will hear how the role of the MSP has shifted from simply managing IT systems to becoming a central part of how businesses manage risk. As...

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EP282 - Why Should I Attend the 2026 MSP Show in London with Aaron Fletcher, Alexandra Harris and Ian Luckett show art EP282 - Why Should I Attend the 2026 MSP Show in London with Aaron Fletcher, Alexandra Harris and Ian Luckett

IT Experts Podcast with Ian Luckett

In this episode of The IT Experts Podcast, we explore why the 2026 MSP Show in London is becoming one of the most valuable events for MSP owners and their teams who want clarity, direction, and real progress in their business. I am joined by Aaron Fletcher and Alexandra Harris, the driving force behind the event, who share what makes this year’s show such a powerful opportunity for growth.     This is not about turning up to another event and walking away with a bag of merchandise. This is about making a conscious decision to invest time in learning, connecting, and...

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EP281 - Stop Working IN Your MSP - Make It Work For You - with Mit Patel, Darren Strong, Paul Green and Ian Luckett show art EP281 - Stop Working IN Your MSP - Make It Work For You - with Mit Patel, Darren Strong, Paul Green and Ian Luckett

IT Experts Podcast with Ian Luckett

In this episode of The IT Experts Podcast, I sit down with Mit Patel, Darren Strong, and Paul Green for a powerful panel discussion focused on one of the biggest challenges MSP owners face, how to stop working in your MSP and start building a business that works for you.     This is a topic I see come up time and time again. Many MSP owners start from a technical background, and before they know it, they are deep in the day to day, solving problems, firefighting, and carrying the weight of the business on their shoulders. If you want to stop working in your MSP, there has...

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EP280 - R&D Tax Relief for MSPs – Are You Missing Out on Thousands with Jack Davies and Ian Luckett show art EP280 - R&D Tax Relief for MSPs – Are You Missing Out on Thousands with Jack Davies and Ian Luckett

IT Experts Podcast with Ian Luckett

In this episode of The IT Experts Podcast, I want to share something that I know many MSPs have either overlooked or been unsure about, and that is R&D tax relief for MSPs, and how it could potentially put thousands back into your business when approached in the right way.     I am joined by Jack Davies, who has been working closely with our community for several years now, helping MSPs understand how R&D tax relief for MSPs actually works in practice. I will be honest, when I first came across this, I was sceptical. Like many of you, I wanted to be...

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EP279 - How to Build a High Performing Team – MSP Show Power Panel with Zoe Chatley, Julie Hutchison, Phylip Morgan,  and Ian Luckett show art EP279 - How to Build a High Performing Team – MSP Show Power Panel with Zoe Chatley, Julie Hutchison, Phylip Morgan, and Ian Luckett

IT Experts Podcast with Ian Luckett

In this episode of The IT Experts Podcast, we explore what it really takes to build a high performing team inside your MSP, and why so many leaders feel stuck when trying to get there. I am joined by an expert power panel featuring Zoe Chatley, Phylip Morgan, and Julie Hutchison, bringing together real world experience from leadership, recruitment, and growth to give you practical insight into how to move from confusion to clarity when building your team.     The conversation opens with a simple yet powerful truth. Every business is moving from...

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EP278 - How to Properly Stand From the Crowded MSP Marketplace with Mit Patel and Ian Luckett show art EP278 - How to Properly Stand From the Crowded MSP Marketplace with Mit Patel and Ian Luckett

IT Experts Podcast with Ian Luckett

In this episode of The IT Experts Podcast, we sit down with Mit Patel to explore what it truly takes to stand out in a crowded MSP marketplace. This is a grounded and practical conversation that cuts through noise and focuses on what actually drives growth, profitability, and long-term success. Mit Patel brings nearly 25 years of experience in the MSP space, having scaled his own business to 8 million in revenue with strong margins, and now supporting the industry in a new way.    Early in the conversation, Mit Patel shares his journey from...

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EP277 - When Good Teams Go Wrong with Julie Hutchison and Ian Luckett show art EP277 - When Good Teams Go Wrong with Julie Hutchison and Ian Luckett

IT Experts Podcast with Ian Luckett

In this episode of The IT Experts Podcast, I talk about what really happens when good teams go wrong and how MSP leaders can rebuild trust, communication, and performance before small issues turn into major challenges. I see this time and time again when working with MSP owners. You invest in great people, you build what feels like a strong team, and then something shifts. Progress slows, frustrations grow, and you start to wonder what has changed. This episode is designed to help you recognise those moments and take practical action.     I am joined by...

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EP276 - Why Most MSPs Are Sitting on Easy Money -Breakfix Edition with Ian Luckett show art EP276 - Why Most MSPs Are Sitting on Easy Money -Breakfix Edition with Ian Luckett

IT Experts Podcast with Ian Luckett

In this episode of The IT Experts Podcast, we explore why many MSP owners are sitting on easy money without realising the scale of the opportunity already inside their existing client base. This practical break fix edition is designed to give you clarity, structure, and a clear set of actions you can take straight away to improve profitability, strengthen relationships, and build more predictable growth.     A common challenge for MSPs is the hesitation around commercial conversations. You may have built strong technical trust with your clients over many years,...

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More Episodes

In this episode of The IT Experts Podcast, we explore why the 2026 MSP Show in London is becoming one of the most valuable events for MSP owners and their teams who want clarity, direction, and real progress in their business. I am joined by Aaron Fletcher and Alexandra Harris, the driving force behind the event, who share what makes this year’s show such a powerful opportunity for growth. 

  

This is not about turning up to another event and walking away with a bag of merchandise. This is about making a conscious decision to invest time in learning, connecting, and building momentum. 

  

The 2026 MSP Show brings together MSP owners, senior leaders, and technical teams in a way that feels both structured and flexible. As Alexandra Harris explains, the event has been designed to give attendees the freedom to move, choose, and engage with the sessions that matter most to them. You are not being pushed from one session to another. You are given space to think, learn, and connect in a way that suits your style. 

  

Aaron Fletcher shares how the event continues to evolve each year, bringing fresh ideas, more energy, and a stronger focus on delivering value. This is not a static conference. It is a living environment that reflects what MSPs actually need right now. That energy creates a completely different experience, one that feels closer to a collaborative space than a traditional event. 

  

What stands out immediately about the 2026 MSP Show is the focus on value. Every session is designed to give you something practical that you can take back and apply. There is no filler content and no product pitching disguised as education. Instead, you will hear from industry experts who understand the real challenges MSPs are facing and who are there to guide you forward with clarity and confidence. 

  

One of the strongest elements of the 2026 MSP Show is the way it has been built around real feedback from the MSP community. Alexandra Harris explains how the team gathered input from across the industry to shape the agenda, ensuring the topics are relevant, timely, and aligned with the current challenges MSPs face. This approach means you are far more likely to leave with ideas that create immediate impact. 

  

Another powerful reason to attend the 2026 MSP Show is the opportunity to connect with others in the industry. Running an MSP can feel isolating at times. Being in a room with people who understand your challenges creates a different level of energy. Conversations that start casually can quickly turn into valuable partnerships, new ideas, or solutions to problems that have been sitting unresolved for months. 

  

This year, the introduction of MSP hot topic roundtables adds another layer of value. As Aaron Fletcher highlights, these smaller group discussions create space for honest conversations and shared experiences. You are not sitting quietly in a large audience. You are actively contributing, learning from others, and gaining insights that are directly relevant to your situation. 

  

The 2026 MSP Show also creates a balance between learning and experience. There is a strong sense of energy throughout the event, with opportunities to network, explore new ideas, and step away from the day to day demands of running your business. When you give yourself space to think, you make better decisions. When your team is involved, they gain clarity on the direction of the business and feel more aligned with where you are heading. 

  

From a strategic perspective, attending the 2026 MSP Show is not a cost. It is an investment. When approached with intention, it becomes a project. You can plan who you want to meet, which sessions will support your goals, and how you will follow up afterwards. This is where the real return comes from. The conversations you have, the ideas you capture, and the actions you take afterwards all contribute to the growth of your MSP. 

  

There is also significant value in the co-located Service Desk and IT Support Show, which Aaron Fletcher and Alexandra Harris explain has been running for decades and brings together a wider ecosystem of tools, vendors, and expertise. This creates an environment where both the commercial and technical sides of your business can grow together. 

  

Ultimately, the 2026 MSP Show is about helping you step back, reset your thinking, and move forward with purpose. With insights from Aaron Fletcher and Alexandra Harris, this episode gives you a clear view of what is possible when you surround yourself with the right people, the right ideas, and the right opportunities. 

  

If you are serious about building a business that works for you and not the other way around, this is your opportunity to take action. 
 

Register to join the 2026 MSP Show HERE. 

Connect with Aaron Fletcher HERE and with Alexandra Harris HERE. 

 

Make sure to check out our Ultimate MSP Growth Guide, a free guide that walks you through a proven process to take your MSP from stuck to scalable, without working even more hours. It’s 44 pages rammed with advice, insights and inspiration to help you decide what support is available to you now if you want to grow and scale your business. Click HERE to get your copy. 

 

Connect on LinkedIn HERE with Ian and also with Stuart by clicking this LINK 

 

And when you’re ready to take the next step in growing your MSP, come and take the Scale with Confidence MSP Mastery QuizIn just three minutes, you’ll get a 360-degree scan of your MSP and identify the one or two tactics that could help you find more time, engage & align your people and generate more leads. 

If you’re serious about growth and want to explore what this could look like for your MSP, you can book a Right Fit Clarity Call with us HERE. 

OR  

To join our amazing Facebook Group of over 400 MSPs where we are helping you Scale Up with Confidence, then click HERE 

Until next time, look after yourself and I’ll catch up with you soon!