256 Eiichiro Onozawa CEO Savills Japan
Japan's Top Business Interviews Podcast By Dale Carnegie Training Tokyo Japan
Release Date: 07/11/2025
Japan's Top Business Interviews Podcast By Dale Carnegie Training Tokyo Japan
Deliver the win, then ring the bell. Make small mistakes fast; make big learnings faster. Think global, act local — but don’t go native. Do the nemawashi before the meeting, not during it. Your salary is earned in the stores: go to the gemba. A 28-year Domino’s veteran, Martin Steenks began at 16 as a delivery expert in the Netherlands. He rose to store manager, multi-unit supervisor, then franchisee, building his operation to eight stores by 2019. After selling his stores, he became Head of Operations for Domino’s Netherlands, then CEO of Domino’s Taiwan in 2021, and subsequently...
info_outlineJapan's Top Business Interviews Podcast By Dale Carnegie Training Tokyo Japan
“Care and respect aren’t slogans; they’re operating principles that shape decisions and client experiences”. “Lead by approachability, using nemawashi-style one-to-ones to draw out quieter voices and better ideas”. “Calm, clarity, and consistency beat volume; emotion never gets to outrank the message”. “Consensus isn’t passivity—done well, it’s disciplined alignment that accelerates execution”. “Confidence grows by doubling down on strengths, seeking honest feedback, and empowering the team”. Akiko Yamamoto is the President of Van Cleef & Arpels Japan, leading...
info_outlineJapan's Top Business Interviews Podcast By Dale Carnegie Training Tokyo Japan
“Get your hands dirty: credibility in Japan is built in the field, not the boardroom”. “Bridges beat barriers: headquarters alignment turns local problems into solvable projects”. “Make people proud: structured “poster sessions” spark ownership, ideas and nemawashi”. “Decisions at the edge: push market choices to those closest to customers, then coach”. “Trust travels: clear logic, calm feedback, and consistency convert caution into commitment”. Belgian-born power-electronics engineer turned global executive, Erwin Yseijin leads Semikron Danfoss in Japan with more than...
info_outlineJapan's Top Business Interviews Podcast By Dale Carnegie Training Tokyo Japan
“Leading is easy. Getting people to follow is the hard part”. “Listen first; don’t pre-decide the outcome”. “Japan is a Swiss watch—change one gear and the whole movement shifts”. “Do nemawashi before decisions; ringi-sho is the runway, not red tape”. “Bring people back to Japan—networks mature with the country”. Chris LaFleur is Senior Director at McLarty Associates, the Washington, D.C. based strategic advisory firm. A career U.S. Foreign Service Officer, he served multiple tours in Japan—including Sapporo, Yokohama language training, and Tokyo in political and...
info_outlineJapan's Top Business Interviews Podcast By Dale Carnegie Training Tokyo Japan
“Listening is easy; listening intently is leadership.” “In Japan, trust isn’t a KPI — it’s earned through presence, patience, and predictable behaviour.” “Leaders here must be gatekeepers of governance and ambassadors for people, culture, and brand.” “Don’t copy-paste playbooks; calibrate the boss, context, and cadence.” “Win hearts first, then heads — only then will ideas and decisions truly flow.” Loïc Pecondon-Lacroix is President and Country Holding Officer (CHO) of ABB Japan, responsible for governance, compliance, and the enabling infrastructure that keeps...
info_outlineJapan's Top Business Interviews Podcast By Dale Carnegie Training Tokyo Japan
Flowers are a stage — design is the performance. Affordable mistakes beat catastrophic caution. Build leaders from the bench you already have. A shop window can be a growth engine. Hands-on founders create hands-on cultures. Danish-born floral designer Nicolai Bergmann built his brand in Tokyo by treating the shopfront as a “stage,” inspiring customers with ready-made designs. After moving to Japan in the late ’90s, a high-visibility boutique and department-store partnership launched the “Nicolai Bergmann” name, later expanded with a Minami-Aoyama flagship featuring a...
info_outlineJapan's Top Business Interviews Podcast By Dale Carnegie Training Tokyo Japan
Timeless luxury thrives on trust, not transactions. In Japan, “walk the talk” converts respect into results. Prepare for 90, execute the final 10 flawlessly. Curiosity first; conclusions later. Empathy is the shortcut to nemawashi. Born in Geneva, Switzerland — the same city where Piaget began — Alexis Perroton started his career at TAG Heuer. At 24, he accepted a “Japan or nothing” posting and arrived without language skills or prior affinity for the country. The culture shock was immediate, but he refused to quit, immersed himself in the language, and built...
info_outlineJapan's Top Business Interviews Podcast By Dale Carnegie Training Tokyo Japan
“Anything that stretches you and makes you grow is never easy.” “In general, to gain trust, the three things that work are humility, curiosity, and authenticity.” “In Japan, you have to move from busy to productive, and from productive to impactful.” “As a leader, you must trust others to be your voice, your interpreter, and your proofreader.” “First and foremost, put your hand up—there’s too much hesitation and self-censoring.” Dr. Laura Bonamici is the Global Head of Marketing at Fujitsu, based in Tokyo, Japan. Her career has spanned multiple industries and...
info_outlineJapan's Top Business Interviews Podcast By Dale Carnegie Training Tokyo Japan
“Japan’s strength in rule-based processes has become its weakness in today’s information age.” “In Japan, leadership succeeds when data removes uncertainty and consensus replaces command.” “Risk is not avoided in Japan; uncertainty is — and data is the antidote.” “To lead here, map out every cause and effect until the team sees clarity in the decision.” “Leaders thrive by respecting tradition first, then carefully opening the door to innovation.” Evan Burkosky is the Founder and CEO of Kimaru, a Tokyo-based decision intelligence startup helping supply...
info_outlineJapan's Top Business Interviews Podcast By Dale Carnegie Training Tokyo Japan
“Leaders are responsible for laying the road of brick, clearing the fog, and saying, that’s our path.” “If leaders are going to be strict on people, they must be even stricter on themselves.” “Trust isn’t built once—it rises when things go well and degrades when the company struggles.” “Ideas should begin without judgment; the mindset must be ‘how could we make it work?’” “A leader can’t just do the work for people—the role is to show the way forward.” Previously, Nate was Create Director at Nikko International. He graduated in Graphic Design from...
info_outline“You have to crystallize the objective—what the goal is, and how we can get there.”
“I treat differences as differences—not as superior or inferior.”
“If people are good at what they do, all I need to do is be a facilitator.”
“Eighty percent of stress comes from dealing with people—it’s not the work itself.”
Previously Eiichiro was CEO of Nippon Building fund Management, General Manager Mitsui Fudosan, Managing Director Mitsui Fudosan UK, Senior Vice President Mitsui Fudosan America. He has an MBA from Georgetown University and BA Law from Keio University
Eiichiro’s leadership philosophy is defined by adaptability, humility, and a deep understanding of cultural nuance. Throughout his career, spanning continents and economic cycles, he has consistently demonstrated the importance of aligning leadership style to context—geographic, organizational, and economic. He stresses the value of “localizing” behaviour, aiming to reflect the values and communication styles of the region he's operating in, whether in the U.S., UK, or Japan. This sensitivity to environment extends to his leadership approach: servant leadership in stable times, more directive and hands-on leadership in crisis situations.
Central to Eiichiro’s leadership is clarity. He believes in crystallizing objectives from the outset, ensuring teams understand not just what needs to be done but also why. He places high value on communication as a leadership tool—listening deeply, questioning frequently, and offering feedback rooted in curiosity rather than criticism. He encourages people to articulate their reasoning, to analyze success and failure alike, and to explore their own strengths and weaknesses with honesty.
Trust, in Eiichiro’s view, is both foundational and cultural. Especially in Japan, where long-term relationships and stable organizations are prized, he sees trust as a primary business currency. He builds this by being consistent, approachable, and transparent. Though comfortable revealing his own limitations, he also holds firm expectations—ensuring people understand that business results matter and roles must align with capabilities.
One of Eiichiro’s core insights is the acceptance of difference—not as something to be overcome, but simply as something to be understood. He doesn’t view cultural, generational, or stylistic differences through a lens of better or worse, but as variations to be worked with. This mindset shapes his approach to international leadership and organizational change, particularly in reconciling the rapid expectations of global HQs with the slower, risk-averse pace typical of Japanese business.
His leadership also emphasizes respect for individuality. Rather than try to make everyone well-rounded, he focuses on identifying and maximizing individual strengths, recognizing that not everyone will excel at everything. He cautions against overinvesting time in underperformance, instead favoring alignment between talent and role. This strategic use of human capital underpins his belief in empowerment—leaders should be facilitators when possible, creating space for others to thrive.
Despite a deep track record, Eiichiro remains grounded and forward-thinking. He knows his tenure is finite and believes strongly in succession planning. Leadership for him is not about personal prestige but about stewarding an organization toward collective goals. He is driven by impact rather than ego, and views stepping aside when the time is right as part of responsible leadership. In all, Eiichiro's style is defined by cultural intelligence, a coaching mindset, and a results-oriented pragmatism wrapped in emotional intelligence.