Libsyn Directory

Becoming an Ambassador of Compassion with Rena DeLevie

Release Date: 06/04/2019

The Growth Lab by LOCALiQ

Andre and Tracy are in Dallas today talking with Rob Frost-Dean. Rob is part of the LOCALiQ team and is the director of SEO services. Rob works directly with clients and manages the team that helps them with their SEO campaigns. We get so many questions and find that there is so much confusion about SEO that we’re really happy to have Rob here today to help shine a light on the world of SEO. Before joining ReachLocal in 2015, Rob was the director of Professional Services at SearchDex, an SEO agency that is headquartered in Dallas. Rob has over 20 years of business experience in diverse work...

Truth, Lies, & Statistics with Paul Wiley

The Growth Lab by LOCALiQ

Paul Wiley is the co-founder of Opargo which is a company that uses the data optimization and predictive analytics used in the airline industry to help make healthcare more efficient for physicians and patients. Paul has a background in the airline industry, and he worked at Sabre Holdings. They sent him back to business school and through what he calls a meaningful collision, he discovered a need and an opportunity which led to Opargo. We talk about how data can be used to make significant and surprising changes. Paul also shares how data can’t be used unless it is tracked. He also gives...

Get Out of Conflict Debt with Liane Davey

The Growth Lab by LOCALiQ

Nobody likes conflict, especially workplace conflict. That's why we are excited about today's guest Dr. Liane Davey. She is an author, motivational speaker, and organizational psychology expert. Her advice has helped some of the largest corporations in the world, but also applies to small teams. She is the author of and . In this conversation, we learn why conflict can actually be good and desirable as long as it is handled in a healthy way. Dr. Davey also shares two magic phrases that diffuse tears and anger. We also learn a three step validation process that can turn potential...

From Corporate Communications to the Bakehouse with Amie Smith

The Growth Lab by LOCALiQ

Amie Smith is a true entrepreneur who after having her own consulting business and spending a career in corporate communications decided to spend some time learning about one of her interests. That interest turned into a passion, and she completely changed her career trajectory and opened a bakery. Amie had a love of baking and felt there was a shortage of authentic pastries like she enjoyed when she was growing up. She opened AMIE Bakery in Osterville, Massachusetts. It’s a beautiful speciality bakery that makes guests feel like family. Amie is a driven business person and understands...

Choose Your Market, Change Your Life with Ryan Levesque

The Growth Lab by LOCALiQ

Ryan Levesque is here with us today. Just in case you don’t know Ryan, he is the Inc. 500 CEO of The ASK Method® Company, and the #1 national best-selling author of Ask, which was named by Inc. as the #1 Marketing Book of the Year. His work has been featured in the Wall Street Journal, USA Today, Forbes, and Entrepreneur and over 250,000 entrepreneurs subscribe to his email newsletter offering business advice. Ryan started from humble beginnings but went on to attend an Ivy League college, have a successful corporate career in China, and give it all up to start over to build his own...

The Power of Perseverance with Kevin Tuohy Part 2

The Growth Lab by LOCALiQ

Kevin Tuohy joins Andre and Tracy for part two of their interview. Kevin is the founder of where he and his team offer an unparalleled shoeshine experience for special event attractions and in-store experiences. They have locations in New York, San Francisco, and Osaka, Japan. He was also featured in the documentary . Kevin is an entrepreneur, artist, entertainer, and sobriety advocate. On last week's episode, he shared his childhood and upbringing with us in his own colorful way. He also talked about his 30 years of sobriety that began when he had a white light experience at a...

The Power of Perseverance with Kevin Tuohy Part I

The Growth Lab by LOCALiQ

Kevin Tuohy is a founding partner and shoe shiner at the Shoeshine Guild. This is a company that he founded in 1996 by shining shoes at conventions and special events. He took on a partner and recruited friends to work with him. This company offers a retro experience along with a great shoe shine. The shiners are in huge demand and are also expert swing dancers in this retro industry. Kevin has a common bond with his founding crew, because they were all recovering alcoholics. In this entertaining and moving episode, Kevin talks about his upbringing in New York in the 1970s, and belonging...

Build Your Brand or Die with Jay Ferracane

The Growth Lab by LOCALiQ

Designer Jay Ferracane is here today. Jay is the perfect guest for this show. He is as passionate about design as he is about business. Jay is the creative director and founder at Angry Bovine. Jay is a traditionally trained graphic designer with a diverse client and employment background. He is passionate about delivering creative works that build brands and clearly communicate client objectives. In this episode, we spend a lot of time talking about the importance of having a brand no matter what size your business is. Jay feels that a brand is a promise and the logos and design are...

Aging Boldly with Jeannie Ralston

The Growth Lab by LOCALiQ

Journalist, author, and business owner Jeannie Ralston is here today. Jeannie is the founder of NextTribe a magazine for women who are 45 + that offers information, inspiration and a healthy dose of irreverence. Jeannie began her career as a journalist in New York and wrote for several well known publications. She then got married, moved to Texas, and started a lavender farm. Eventually, Jeannie and her husband took their two sons and moved to Mexico before traveling the world and homeschooling her sons. Jeannie wrote about these experiences and realized that her cumulative life...

A Different Kind Of Cleanse with Jenny Thompson

The Growth Lab by LOCALiQ

We have a really interesting guest on our show today. Jenny Thompson is the CEO and Founder of SafetyPIN Technologies, as well as the author of . In today’s episode, Jenny shares her business background. She talks about being promoted to manager and the mistakes she made as a young new manager. She realized she needed to improve her leadership skills and in the process became a better leader and a better business person. We have a no-holds barred conversation about what it takes to run a business and manage people. Jenny shares when cuts need to be made with products and people. She even...

More Episodes

The culture of a company, the way things are run, and the attitude of the employees all come from the top. Businesses trying to differentiate themselves are putting more emphasis on people than ever before. Today’s guest is someone who discovered that having compassion and empathy for people can lead to better management and better business. Rena DeLevie is the author of Compassionate Management: How Nice People Finish First and NTiP The 4 Step Formula To Not Take It Personally: The 4 Step Formula To Not Take It Personally.

Rena is a coach and an expert in compassionate management the methodology she created that implements compassion as a business tool. She runs Management for Millenials where she trains future leaders to be more empathetic leaders, but it wasn’t always this way for Rena. In this episode, she shares her strict business background and how she had an epiphany after 9/11 and decided to merge business, creativity, and empathy to build better businesses and a better world.

Show Notes:

[03:04] Rena worked in a corporate environment for 20 years. She was an art director, and she went into management. She worked in marketing and creative at large companies like J. Crew.
[04:22] Rena got stuff done, but people would cower when she came around. She was a bully of a manager.
[05:00] Rena is extraordinarily empathetic, and she had also just started meditating when 9/11 happened.
[05:49] She started thinking about who she wanted to be in this world. She had been playing the game and trying to fit in, but she was lonely and sad on the inside.
[06:39] She had a really deep intense epiphany. She started thinking about what she could do to bring joy to herself and help people.
[07:59] She decided to show up and be empathetic and sensitive and not apologize for her sensitivity at all.
[08:20] She began to show up and feel what she was feeling. The meditation really helped with this.
[08:50] We can be so judgemental which takes us down a spiral of self-judgment and hate and destroy our entire experience of life.
[10:31] Embracing this was a journey for Rena that took six or seven years.
[11:51] Rena teaches leadership but in her heart she focuses on middle management.
[13:19] Rena started writing down all of the things she was doing and how she could do them better.
[13:57] Good management and leadership is about repetition and continuity.
[16:21] Rena is dedicated to eliminating fear and replacing it with compassion coupled with accountability.
[21:42] Rena teaches how to transform an HBOS into compassion for another person. People remember how you make them feel.
[22:35] Rena's company is Management for Millennials. She is committed to building a group of compassion based ambassadors, so fear-based management will be a thing of the past.
[24:54] Fear is what stops us from fully showing up as ourselves in our lives.
[31:05] Helping people becoming more compassionate makes the world a better place.
[32:41] Rena tells a story about a client who was completely resistant, and then made a shift and completely changed her life. They are still friends today.
[36:24] As a fun work exercise, Rena has clients write down what they don't like about themselves.
[37:29] It's important to get quiet and connect with yourself and not judge yourself.
[38:52] We aren't our critics.
[40:03] One of the hardest things for us to do is have compassion for ourselves.
[43:10] Rena tells a story about her turning point about compassion in the workplace after being told to lay off 20% of a workforce.
[45:55] We do work for something either money or satisfaction or hopefully both.
[46:34] Rena shares her TEDx Talk process. It was a big accomplishment for her.

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