High Quality People, High Quality Work: Making Small Big with Goldman Sachs 10KSB, 493
Making Chips Podcast for Manufacturing Leaders
Release Date: 11/07/2025
Making Chips Podcast for Manufacturing Leaders
We’ve kicked off a lot of years on MakingChips, but never quite like this. To start 2026, we decided to try something completely different. Instead of bringing on a shop owner, a technology provider, or an industry expert, Mike and Paul invited three artificial intelligence chatbots to join the conversation. No prep calls. No talking points. Just live questions and real-time answers from Miles (from Sesame), Gemini, and ChatGPT. The result was equal parts fascinating, funny, and just a little bit eerie. In this episode, we explore what happens when you ask AI the same...
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As we close out 2025, we’re wrapping up more than just a year. This episode marks the conclusion of the Machine Shop MBA series, a collaboration with CLA and Modern Machine Shop built around insights from the Top Shops benchmarking program. What started as a practical exploration of shop metrics ends with a much bigger question: what truly separates shops that survive from shops that endure? For this final chapter, we’re joined again by Brent Donaldson of Modern Machine Shop, who helped kick off the series earlier in the year. Drawing from hundreds of shop visits and...
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Some episodes are planned. Others are produced. And then there are episodes like this one—where the setting, the people, and the moment all collide into something memorable. For the 500th episode of MakingChips, the team gathered once again At the Boring Bar for an unfiltered, bourbon-fueled roundtable with leaders from across the manufacturing ecosystem. Recorded live at Roush Yates Manufacturing Solutions during the Top Shops Conference in Charlotte, this special annual episode brings together shop owners, executives, advisors, and industry partners for the kinds of conversations...
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What happens when a machine shop does everything right operationally but still feels exposed when markets shift, customers pull back, or one industry cools overnight? In this episode of MakingChips, the conversation turns squarely toward one of the most uncomfortable and misunderstood areas of manufacturing leadership: proactive sales and diversification. We’re joined by Gabe Draper, founder of Factur, and Alan Hartmann, CEO of Hartmann’s Inc., a multi-generation Texas manufacturer. Gabe shares a raw and honest origin story that starts with growing up in a manufacturing family, fighting to...
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Some conversations feel scripted. This one… absolutely did not. Larry Robbins walked in ready to talk life, passion, family, culture, workholding, philosophy, and whatever else popped into his head — and somehow it all connected back to manufacturing. This episode of MakingChips is one of the most unhinged, hilarious, honest, and wisdom-packed conversations we’ve ever recorded. Larry has been in the industry for nearly 46 years, and he’s collected enough stories, scars, and laughs for ten careers. From his father dragging him into the business (“long hair doesn’t work...
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In this special episode of MakingChips, we broadcast from the EBITDA Growth Systems Double Your Value Planning Event—a gathering designed to pull shop owners out of the day-to-day grind and force intentional thinking about long-term growth. This year’s event was hosted at the Sandvik Coromant facility in Mebane, North Carolina, creating a perfect backdrop for conversations about planning, strategy, and culture. Paul is joined by three key voices who bring decades of hard-earned manufacturing wisdom: Jim Carr, a founding voice of MakingChips; Zach Overton, who is deep in the trenches of...
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In this episode of MakingChips, we sit down with Charlie Hushek, President of Phoenix Heat Treating, whose family has been in the heat-Treating world for over a century. Charlie is a fifth-generation heat Treatinger—but his leadership story is anything but inherited. When he stepped into the business in 2020, he wasn’t handed stability. He was handed a crisis. Within a matter of months, Phoenix Heat Treating lost its NADCAP certification—twice—suffered major operational setbacks, faced COVID turmoil, and endured the tragic loss of their general manager. For a company where more...
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Top Shops 2025 brought together the most innovative, forward-thinking leaders in manufacturing—and this year’s gathering at the NASCAR Hall of Fame felt like stepping directly into the winners’ circle. Surrounded by the energy of hundreds of top-tier manufacturers, we sat down with the four shops recognized as the crème de la crème in their categories: Technology, Shopfloor Technology, Business Strategy, and Human Resources. Together, these honorees represent what’s possible when ambition meets execution. In this special episode of MakingChips, recorded live in Charlotte, we talk...
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When you walk into IMTS—the International Manufacturing Technology Show—it’s easy to be awestruck by the machines, the energy, and the sheer scale. But few people realize just how much planning, logistics, and collaboration go into bringing that experience to life. In this episode of MakingChips, we sit down with Mark Kennedy, Senior Director of Exhibitions at AMT, to get a behind-the-scenes look at how the world’s largest manufacturing trade show comes together. This conversation dives deep into the IMTS Exhibitor Workshop, a two-day event that helps exhibitors prepare for...
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We’re coming to you once again from the Goldman Sachs 10,000 Small Businesses Summit in Washington, D.C.—the largest gathering of small business owners in U.S. history. This time, we’re joined by two inspiring leaders from the Metalworking Nation who prove that the heart of American manufacturing beats strongest in small towns and family-run shops. Our guests, Jenny Steffensmeier, owner of Steffensmeier Welding & Manufacturing in Pilot Grove, Iowa, and Paul Bothe, third-generation owner of a CNC job shop in Kenosha, Wisconsin, share how the Goldman Sachs...
info_outlineWe’re coming to you once again from the Goldman Sachs 10,000 Small Businesses Summit in Washington, D.C.—the largest gathering of small business owners in U.S. history. This time, we’re joined by two inspiring leaders from the Metalworking Nation who prove that the heart of American manufacturing beats strongest in small towns and family-run shops.
Our guests, Jenny Steffensmeier, owner of Steffensmeier Welding & Manufacturing in Pilot Grove, Iowa, and Paul Bothe, third-generation owner of a CNC job shop in Kenosha, Wisconsin, share how the Goldman Sachs 10KSB program transformed not only their businesses, but their lives. From resilience in the face of loss to the legacy of family ownership and the power of advocacy, their stories show what it means to make small big.
Together, we talk about how to lead through transition, the role of creativity in machining, and why the best shops are built by “high-quality people doing high-quality work.” Whether you’re a shop owner, an aspiring entrepreneur, or a believer in the power of community, this episode will remind you why manufacturing matters—and how small businesses create a big impact.
Segments
- (0:00) Recording live from the Goldman Sachs 10KSB Summit
- (2:45) Introducing guests Jenny Steffensmeier and Paul Bothe
- (5:50) Invest in your business by investing in ProShop ERP
- (7:23) How Jenny got involved with the Goldman Sachs 10KSB program
- (8:22) How Paul found his way from music to manufacturing
- (13:20) Jenny’s story of taking over the business after her husband’s passing
- (17:12) The power of community and connection in the 10KSB program
- (18:39) Leadership lessons from raising five kids and leading a team
- (20:24) Why you should consider Phoenix Heat Treating for Outside Processing
- (21:33) Favorite lessons from the 10,000 Small Businesses modules
- (25:00) Jenny’s realization at 10KSB: “I’m not alone.”
- (27:58) Why vulnerability builds better leaders
- (28:54) Family legacy: The German “Mittelstand” mindset and stewardship over ownership
- (30:42) How family values and long-term customer relationships build trust
- (32:21) Jenny on her children’s involvement and carrying forward their father’s legacy
- (35:22) Lessons in storytelling—Tailoring your message for customers, students, and policymakers
- (38:52) “High-quality people doing high-quality work”—what culture really means
- (40:54) Grow your top and bottom-line with CliftonLarsonAllen (CLA)
- (41:29) Thinking bigger: making small businesses big through policy and voice
- (40:30) Final reflections and memorable takeaways
Resources mentioned on this episode
- Invest in your business by investing in ProShop ERP
- Use Phoenix Heat Treating for Outside Processing
- Grow your top and bottom-line with CliftonLarsonAllen (CLA)
- Connect with Jenny on LinkedIn
- Connect with Paul on LinkedIn