Conversations on Careers and Professional Life
In this episode of Conversations on Careers & Professional Life, we go inside the Autumn Quarter Integrated Case Competition at the Foster School of Business—a one-week sprint where MBA teams analyze an acquisition case, submit a written recommendation, and deliver a 25-minute presentation to faculty, alumni, and industry judges. I speak with three students from finalist teams: Nat Fernandes (Class of 2027) – whose team placed third, emphasizing early alignment and organized execution. Josh Gonzales (Class of 2027) – part of the second-place team, highlighting team cohesion built...
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On this episode I share a principle that shows up again and again in great communication but is often overlooked by professionals: you have to earn attention before you earn understanding. Too many presentations, meetings, and messages begin with dense context, background, or data. But audiences don’t start in “information-processing mode.” They start in attention mode — scanning for relevance. If the opening doesn’t grab them, the content that follows doesn’t land. The core idea of this episode is simple but transformative: Engage first. Then inform. Attention Is the...
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Structure isn’t a formatting exercise. It’s the foundation of every clear, persuasive communication. Whether you’re giving a presentation, writing an email, or leading a meeting, structure is the difference between an idea that gets ignored and an idea that creates action. In the latest episode of Conversations on Careers and Professional Life, we explore why structure matters so profoundly — and how leaders, students, and professionals can use it to communicate with more clarity and impact. Why Structure Matters Human beings aren’t wired to process information in random fragments....
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On this episode, I cover the ABCs of professional communication, just as I teach them to my MBA students. One of the simplest ways to elevate your professional communication—whether you’re writing an email, pitching a strategy, or presenting to senior leaders—is to filter your message through three words: Active, Brief, and Clear. They sound basic, almost obvious. But in practice, they create a powerful discipline that separates high-quality communicators from everyone else. Active: Own the Message Active communication is energetic, direct, and accountable. It starts with the choice to...
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Logos, Ethos, Pathos: The Ancient Keys to Modern Persuasion In this episode of Conversations on Communication, I explore three timeless principles that sit at the heart of all persuasive communication: Logos, Ethos, and Pathos. They come from Aristotle, but their power is as relevant today in an MBA classroom, a boardroom, or a client meeting as it was in ancient Athens. When you learn to apply these three deliberately, your messages become sharper, more credible, and more emotionally resonant. Logos: The Logic of Your Argument Logos is the appeal to logic — the structure and reasoning that...
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In this episode of Conversations on Careers and Professional Life, I explire one of the most powerful frameworks for structuring clear, persuasive business communication: the Minto Pyramid Principle. The framework, created by Barbara Minto at McKinsey, is a simple but transformative way to organize ideas. Think of your communication as a pyramid: At the top is your main point — your recommendation, your answer, your “so what.” Beneath that are the supporting arguments — the key reasons your audience should agree with or believe your main point. At the base are the evidence...
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The AIM Framework: The Compass for Every Communication” Welcome to Conversations on Careers and Professional Life, on this series, I’m going to turn lessons from my MBA course, Professional Communication into practical insights you can use every day. I’m Gregory Heller, and today we’re diving into one of the simplest—but most powerful—tools in communication, professional or otherwise: the AIM Framework, outlined by Lynn Russell and Mary Munter. AIM stands for Audience, Intent, and Message. It’s a framework I teach in the very first session of my Professional Communication course,...
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On this episode, I talk about something that comes up all the time in my coaching sessions with MBA students—and that’s networking. I've talked about it before on the podcast on episode 1202 "Reframe the way you think about networking and asking for help" I'll drop a link in the show notes. I encourage you to go back and give that one a listen. As generative AI has proliferated on both sides of the job search with candidates using it to submit more and more customized applications, and recruiters using it to filter through piles of hundreds or thousands of applicants,...
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On this episode, I speak with Lorraine Rise, career coach, founder and CEO of Career UpRising and host of the Career UpRising podcast. With a background in federal recruiting, Lorraine has spent a decade empowering mid- and late-career professionals through career pivots and values-driven job searches. We explore: Redefining Networking Learn how shifting from transactional outreach to authentic relationship-building can unlock access to the hidden job market—especially valuable for MBA students and early-career professionals. Values‑Driven Job Search Lorraine shares her framework...
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It’s May, and for many of you, that means graduation. Whether you’re finishing your MBA or completing another academic journey, this is a moment filled with possibility—and uncertainty. Especially in today’s job market, it’s natural to feel some anxiety about what comes next. To support you in your job search, I want to point you to a few episodes from the back catalog that offer practical tools and strategies to help you navigate this transition. First up: , author of The 2-Hour Job Search. In our conversation, he breaks down a step-by-step approach to landing interviews...
info_outlineOn this episode, I talk about something that comes up all the time in my coaching sessions with MBA students—and that’s networking. I've talked about it before on the podcast on episode 1202 "Reframe the way you think about networking and asking for help" I'll drop a link in the show notes. I encourage you to go back and give that one a listen.
As generative AI has proliferated on both sides of the job search with candidates using it to submit more and more customized applications, and recruiters using it to filter through piles of hundreds or thousands of applicants, relationships are once again increasingly important in learning about opportunities before they are public, and securing interview invites.
So many job seekers have what I call the hunter/gatherer mindset in their job search: they scour job boards for opportunities, and submit applications. I would encourage anyone in an active job search -- or anyone who thinks they might be in an active job search in the next 6 to 18 months, to adopt what I call the gardener mindset.
Let’s dig in. (no pun intended)
If you’re like many MBA students—or honestly, professionals at any stage—you may have a complicated relationship with networking.
You know you’re supposed to do it. You’ve heard it's important.
But maybe it feels awkward. Transactional. A little sleezy even. I picture Christian Bale as Patrick Bateman in American Psycho with his heavy-bond embossed business card.
Maybe you don’t want to “bother” people. Or maybe you're waiting until you have a clear goal or ask before reaching out.
I get it. That hesitation is totally normal.
But here’s the thing—networking is not a one-time transaction. It’s not about reaching out only when you need something. It’s not just about collecting contacts on linkedin like pokemon cards.
Networking—effective, sustainable, authentic networking—is about building relationships over time.
That’s where the gardener mindset comes in.
Imagine you're a gardener.
You don’t just toss seeds into the dirt one day and expect to harvest a salad the next.
You prepare the soil. You plant a variety of seeds. You water them. You protect them from frost. You wait. You come back to check on them. Sometimes they sprout. Sometimes they don’t. Different plants mature on different schedules. Some may require years before you are ready to harvest anything.
The same is true for relationships in your professional life.
When you meet someone at an event, or reach out for a coffee chat—you’re planting a seed. Having that conversation is watering it.
Following up with an authentic note is watering it.
Another follow up after you took some advice they gave you… is watering it
Sharing an article or podcast with them, or an update on your journey—that’s watering it.
When you refer someone else to them, or cheer on their LinkedIn update—that’s tending the garden.
You’re not always sure which seeds will grow or when they’ll bloom. But if you keep showing up, nurturing those relationships, you’ll start to see the garden take shape.
And here’s the beautiful thing: relationships compound over time.
Opportunities, referrals, mentorship—they often emerge from the people you’ve been in touch with for years, not just weeks. But you have to invest in those relationships before you “need” them.
So how do you network like a gardener?
It's like the old saying, when's the best time to plant a tree? 20 years ago. When's the second best time? Today. So Here are a few quick tips:
- Start early. Plant the seeds now. Just like a health garden will be diverse, you need a diverse strategy: reach out to current contacts, reconnect with old contacts, attend events to make new contacts.
- Be curious, not transactional. Ask questions about their path. Their decision points. What they’ve learned. I love Steve Dalton's TIARA framework for informational interviews, that stands for asking questions about Trends, Insights, Advice, Recommendations, and Assignments they are working on. Listen to my conversation with Steven, I'll drop a link in the show notes.
- Follow up thoughtfully. A quick note saying “Thanks again, I found your advice helpful” and specifically name what was helpful! A personal message -- it doesn't have to be long -- will go a long way.
- Give back when you can. Share an article. Introduce someone. Celebrate their wins. Ask them if there is anything you can do for them in return. That kind of reciprocity can build rapport.
- Track your outreach. Not to be mechanical—but to stay organized. Relationships grow with attention. Especially when you are in a more active phase of your search, develop a system for tracking your contacts. This can be as simple as a spreadsheet, or something more robust like a CRM.
Networking isn’t about having the perfect pitch--or heavy bond, embossed business card. It’s about building trust, credibility, and rapport.
It’s about investing in people and communities over time—knowing that some of those relationships will blossom into opportunities in ways you can’t predict right now.
So as you move through your MBA, or any career transition, I invite you to think like a gardener.
Be patient. Be intentional. Keep planting. Keep watering.
And trust that the harvest will come.