Microsoft Mechanics Podcast
Match AI-powered attacks at machine speed with Project Perception. Point red, blue, and green AI agent teams at a known threat actor, confirm which vulnerabilities attackers can reach, then deploy KQL detections, harden your posture, and merge a tested code fix in minutes with Microsoft Defender. Stay in control and approve key actions before agents run them. Run Microsoft’s pre-built playbooks or build your own, and manage sessions from the Defender portal or from your terminal with the MCP plug-in. Keep token costs low with MAI Cyber Flash, a purpose-built security model inside MDASH. Dave...
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Take a business process from prompt to production by building agents, workflows, and apps in one place with Copilot Studio. Describe the agent you need and generate its instructions and reusable skills, choose the model, connect MCP tools and specialist agents, then test its quality at scale with Evaluations. Trigger workflows from incoming email, classify submissions, hand work to your agents, and pause for human review on the decisions that need it. Track timing and paths for every step in the Activity tab. Then generate a full stack app on your Dataverse data so your team can filter,...
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Build a specialist AI agent without writing a line of code. Describe what you want in one prompt, and Copilot Agent Builder generates the name, instructions, skills, and knowledge setup for you — grounded only in the SharePoint sites, files, and Copilot Connectors you choose. Teach your agent a Skill to handle recurring work, like drafting weekly status emails from your own template, then test it in Preview before you publish. Share it with people or groups and set exact permissions, track real usage in the new Monitor tab, and push your best agents into your org's Agent Store catalog. Ned...
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Govern every AI agent running across your organization with Agent 365. Track agents from Microsoft, Amazon, Google, and Salesforce in one registry, sync in agents you're already running on AWS Bedrock, Google Cloud, Databricks Genie, and Anthropic Claude, and lock down shadow AI with default blocks and Execution Container isolation. Agent 365 inspects your environment for every agent Microsoft and partners have registered, then layers control on top. Reusable security policy templates apply Conditional Access, Access Packages, and Custom Security Attributes the moment you approve an agent,...
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An AI agent works inside your Windows 365 Cloud PC from a Teams chat on your phone — finding downloaded files, editing documents, and drafting emails with your laptop lid closed. Microsoft Scout, a new Autopilot agent powered by the open source OpenClaw project, runs on your own Cloud PC using your identity, your files, and your apps. Developers get a Developer Optimized Cloud PC preloaded with GitHub, VS Code, and Node.js that runs Foundry Local for token-free AI coding, and input and output protection capabilities black out the screen when anyone tries to capture a sensitive file. Bhavya...
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Build a fully working model-driven app from your existing Dataverse, SharePoint, or SQL data in under a minute — screens, navigation, and forms included. Generate new pages from a natural language prompt with Generative Pages, auto-populate records from any document in seconds with Automatic Form Fill, and embed Copilot to query your app data directly. Layer in an Agent Feed to proactively surface decisions, missing data, and action items, then connect to Outlook and Microsoft 365 through Work IQ to act on your app data without leaving your inbox. Jed Brown, Power Platform Group Product...
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Unify identity and network access controls. Enforce least privilege access across every app and resource. Wire lifecycle workflows directly to your HR system to strip stale permissions on role changes, gate sensitive data behind biometric step-up verification, and replace your VPN with per-app, identity-scoped access that revokes tokens the moment risk spikes. Secure AI usage at every layer. Block confidential data from reaching public AI tools and stop adversarial prompt injections before your agents process them. John Damon, Microsoft Entra Suite Senior Product Manager, shares how to lock...
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Qualify a lead, close a case, or walk into a renewal meeting fully briefed, all from the sales and service agents built into Dynamics 365. Ask a question and pull a grounded answer straight from your CRM and your calendar. Hand a prompt to Copilot Cowork and walk away with updated records, a finished presentation, and a drafted email, ready before your next meeting. Auto-fill a case description as you work, and walk into every quality review already scored against your team's framework. Eric Boocock, Dynamics 365 Principal Program Manager, shares how these agents move with you from first...
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Control what you're billed on. Tokens are the currency of AI, and how you design your app determines how many you spend. Compress conversation history instead of resending it raw, cap output tokens with matching prompt instructions, and cache static context so each reuse costs a fraction of the first request. Route each prompt to the right model by complexity, or set Model Router in Microsoft Foundry to handle that automatically — balanced, quality, or cost mode. Then optimize the whole stack. Run Agent Optimizer to test your prompt, model, and tool configurations together and surface better...
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The speed that AI can now discover and exploit vulnerabilities means that our defenses also need to adjust. For the devices that you manage where you can afford to tighten deployment timelines, we'll explain updated recommendations and show you how to speed up patching. It starts with assessing your risk exposure for unpatched devices using the new Autopatch report in Microsoft Intune, then tightening deferral policies on the devices where it makes sense, using Hotpatch to activate protection on install — without requiring reboots. Windows Autopatch automates your update deployments using...
info_outlineQualify a lead, close a case, or walk into a renewal meeting fully briefed, all from the sales and service agents built into Dynamics 365. Ask a question and pull a grounded answer straight from your CRM and your calendar. Hand a prompt to Copilot Cowork and walk away with updated records, a finished presentation, and a drafted email, ready before your next meeting. Auto-fill a case description as you work, and walk into every quality review already scored against your team's framework.
Eric Boocock, Dynamics 365 Principal Program Manager, shares how these agents move with you from first prospect touch to case resolution, right inside the apps you work in every day. Along the way, he explains the mechanics of how everything works and your options to customize the experience with your own skills and instructions.
► QUICK LINKS:
00:00 - Agentic platform in Dynamics 365
01:03 - Sales Qualification & Opportunity Agents
01:44 - Case Management & Quality Evaluation Agents
02:25 - Sales Agent in action
04:30 - Copilot Cowork
05:44 - Automate repeated tasks
07:33 - Power behind agentic platform
08:50 - Custom skills via Power Apps + Dataverse
09:57 - Wrap up
► Link References
Get started at https://aka.ms/AgenticCXPlatform
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