Libsyn Directory

Frontline Empowerment in Manufacturing for Production Supervisors: Practical Leadership Lessons from the Drive-Thru with Monica Rothgery #130

Release Date: 11/13/2024

Why Write-Ups Break Trust and What to Do Instead | The Accountability Gap | Ep. 176

🎁 Free: 10 great questions to ask your leadership and drive engagement → Connect with Trevor: LinkedIn: Website: Have you ever written up an employee and felt sick the second they walked out of the office? Trevor unpacks the third gap in the Manufacturing Greatness framework: the Accountability Gap. He walks through what happens when leaders skip the conversation and go straight to progressive disclipine, and the three questions that turn pressure into partnership.

Culture of Ownership in Manufacturing: How Owners Stop Being the Bottleneck with Josh McKain | Ep. 175

🎁 Free: 10 great questions to ask your leadership and drive engagement → When was the last time you went on vacation and didn't check your phone? Trevor sits down with Josh McKain, founder of Throughput Mastery, to unpack why manufacturing owners get stuck putting out every fire, and the three-part framework for building a culture of ownership: create the environment, model the standard, install the system. Ownership isn't a personality trait. It's a structural condition you can design for. Connect with Josh: LinkedIn: Website:

When 'You Should Just Know' Stops Working | Communication Skills #174

Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit and to subscribe to Trevor’s monthly newsletter. Have you ever assumed your team should just know what you expected, and watched the project go sideways anyway? In manufacturing, the expectation gap between what leaders think is expected and what teams actually understand drives missed deadlines, rework, and six-figure mistakes. Most of...

Silencing Self-Doubt and Leading with Confidence with Jenn Donahue #173 I Labor Shortage in Manufacturing

Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit and to subscribe to Trevor’s monthly newsletter. Now, let's jump in! What if the biggest threat to your production efficiency, workforce development, and manufacturing productivity was not a supply chain disruption or a failed kaizen event — but the voice inside your own head? On this episode of Manufacturing Greatness, learn more with...

Workforce Development and Leadership Development: The Showing Up Gap That Is Undermining Your Manufacturing Productivity #172

Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit and to subscribe to Trevor’s monthly newsletter. Now, let's jump in! Most manufacturing leaders believe that if they were clear, the message landed. But there is a gap that almost no one sees — the distance between how you think you show up and how your team actually experiences you. In this episode of Manufacturing Greatness, Trevor...

Lean Manufacturing Leadership for Plant Managers: Why Kaizen Fails Without Curiosity with Dr. Debra Clary #171

Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit and to subscribe to Trevor’s monthly newsletter. Now, let's jump in! What if the biggest obstacle to your lean manufacturing results isn't the process at all? It might be the person leading it. In this episode of Manufacturing Greatness, learn more with Debra Clary, author of The Curiosity Curve, about one of the most overlooked blind...

Manufacturing Leadership Development: The 3 Conversations That Fix Accountability, Alignment, and Results #170

Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit and to subscribe to Trevor’s monthly newsletter. Now, let's jump in! If you’ve ever thought “I already explained this” but still are not getting the results you expect, the problem may not be effort, it may be alignment. In this episode, Trevor Blondeel explores how gaps in communication skills and unclear expectations impact...

Manufacturing Leadership Development: Why Connection Drives Productivity and Retention with Morag Barrett #169

Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit and to subscribe to Trevor’s monthly newsletter. Now, let's jump in! In today’s manufacturing environment, the biggest barrier to productivity, talent retention, and employee satisfaction isn’t equipment or process, it’s connection. Organizations may invest in lean manufacturing, Six Sigma, and process optimization, yet engagement,...

Why Productivity Problems Start at the Top: Manufacturing Leadership and Employee Retention: #168

Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit and to subscribe to Trevor’s monthly newsletter. In this episode of Manufacturing Greatness, we break down why manufacturing leaders plant owners, operations managers, and production managers continue to struggle with employee retention, manufacturing productivity, workforce engagement, and frontline performance on the shop floor. Even after...

Leadership Resilience in Manufacturing: Leading Under Pressure with Dr. Marie-Helene Pelletier #167

Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit and to subscribe to Trevor’s monthly newsletter. Now, let's jump in! In today’s demanding manufacturing environment, frontline supervisors and plant leaders are expected to deliver higher production efficiency, stronger quality management, and better manufacturing productivity often while navigating workforce pressures and constant operational...

More Episodes

Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit www.manufacturinggreatness.com and click here to subscribe to Trevor’s monthly newsletter.

Now, let’s jump in!

In this episode, Monica Rothgery, former Taco Bell general manager and former chief operating officer of KFC US, shares insights on manufacturing leadership, frontline leadership, and employee engagement for Operations Managers, Production Managers, Manufacturing Managers, and Shift Supervisors.

Drawing from her book Lessons from the Drive Thru, Monica explains how curiosity, vulnerability, and authentic leadership strengthen trust building and accountability. You will learn practical strategies to improve communication skills, support your team, and create manufacturing cultures where people feel valued, connected, and motivated to perform.

2:00 – Frontlines leaders often feel the need to jump in and fix problems themselves, rather than letting their team figure it out

4:00 – Shift your mindset to emphasize coaching and supporting, not micromanaging

7:00 – Practice servant leadership through supporting and recognizing your team

13:00 – Instead of just providing instructions, look for ways to observe and provide feedback

15:00 – When problems occur, have deep and curious conversations to find the root of the issue

19:00 – Training is often seen as the problem, but a lack of support can also lead to performance issues

22:00 – All employees are unique and have different standards, so be curious to find out the kind of support and recognition they need

Connect with Monica Rothgery

Buy her book

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