Holistic communications for nonprofits with Meghan Speer
Release Date: 03/04/2025
Nonprofit Mission: Impact
Explore how nonprofit leaders can cultivate grounded presence, clarify their sphere of control, and stay anchored in mission and values while leading through ongoing uncertainty and disruption. As nonprofit leaders continue navigating unprecedented levels of uncertainty, this “learning out loud” episode of Nonprofit Mission: Impact, host Carol Hamilton and guest Danielle Marshall offers a grounded, human-centered exploration of how leaders can steady themselves—and their organizations—amid chaos. Drawing on lived experience, strategic frameworks, and resilience practices, the...
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Strategy for nonprofits is not a plan to perfect but a human practice—built through care, curiosity, and intentional choices in the face of uncertainty. As the year draws to a close, episode 138 of Nonprofit Mission: Impact brings together reflections from a wide range of nonprofit leaders and thinkers, all responding to one central question: What should nonprofit leaders ask themselves to be more strategic? Across topics as varied as crisis management, equity, careers, evaluation, organizational design, culture, and innovation, a clear throughline emerges—strategy is deeply human...
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How can nonprofit organizations navigate leadership transitions with steadiness and clarity? In episode 137 of Nonprofit Mission: Impact, Carol Hamilton talks with Erin Stratford Owens, a seasoned interim executive director to answer this question. Carol and Erin talk about: what makes interim leadership distinct from simply “holding down the fort” — it’s a time for honest reflection, system assessment, and preparing the path for what’s next. how boards and staff can make the most of an interim period, the common mistakes to avoid, and why slowing down to plan for...
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In episode 136 of Nonprofit Mission: Impact, Carol Hamilton, Elizabeth Engel, and Jamie Notter talk about their new white paper Lean at 10: Culture Eats Methodology for Lunch. Ten years after Engel first explored Lean Startup principles in the nonprofit and association world, she and Notter revisit what’s changed—and what hasn’t. Carol, Elizabeth and Jamie discuss: Why the tools of innovation are accessible, yet the real challenge in adoption lies in organizational culture. how competing commitments, fear of failure, and rigid silos can quietly sabotage innovation efforts ...
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In episode 135 of Nonprofit Mission: Impact, Carol Hamilton talks with organizational design consultant Julian Chender about how nonprofits can move beyond simple restructuring to intentional organizational design that aligns strategy, structure, and process. They discuss: how organizational design is not the same as restructuring how design choices impact effectiveness, collaboration, and long-term sustainability. the pitfalls of designing around personalities, the importance of strategic clarity when facing downsizing or merger decisions. The conversation...
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In episode 134 of Nonprofit Mission: Impact, host Carol Hamilton welcomes guest Kayla Meyers, founder of Bridgepoint Evaluation, for a conversation about reimagining program evaluation in nonprofits. They discuss: Why evaluation is not an audit or judgment as it has sometimes been in the past It should be a collaborative, curiosity-driven process that opens communication, supports learning, and improves impact. How to create right-sized, useful evaluation practices rooted in strategy and driven by purpose. How evaluation can be a force for good—helping organizations...
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In episode 133 of Nonprofit Mission: Impact, host Carol Hamilton and guest Paula Brantner, workplace fairness consultant and founder of Accountability Ignited, unpack the real challenges nonprofits face in preventing harassment, bullying, and misconduct. They talk about: The often-overlooked gaps in nonprofit systems—particularly around reporting mechanisms—and The false sense of security many mission-driven organizations have about their immunity to these issues. How to take a proactive, values-based approach rooted in trauma-informed practices, Why codes...
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In episode 132 of Nonprofit Mission: Impact, Carol Hamilton and Justine Krank discuss the realities and nuances of pursuing US government grants for nonprofit organizations. They discuss: common misconceptions including that government grants equals federal grants The challenges and compliance demands that come with government dollars. How to decode complex RFPs -- the hidden requirements that can make or break an application, and how to get an organization truly grant-ready — not just on paper, but with the capacity to manage the work. why the human side of...
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In episode 131 of Nonprofit Mission: Impact, Carol Hamilton and Melissa Kessler explore the intersection of communications and organization development, particularly in moments of crisis, transition and change. They talk about how internal communications can either reinforce or undermine values, strategy, and humanity within an organization. how to navigate layoffs, restructuring, or organizational shifts with humanity why how we communicate is just as important as what we decide. Episode highlights: 💬 “It’s a Communications Problem” – Or Is It? [00:09:27]...
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In episode 130 of Nonprofit Mission: Impact, Carol reflects on five years of podcasting and the sobering state of the nonprofit sector in 2025. While celebrating milestones, she also underscores the challenges nonprofits face amidst unprecedented political attacks, funding cuts, and threats to long-standing principles like nonpartisanship. Despite these challenges, Carol highlights the resilience, innovation, and critical role nonprofits play in society—from filling essential gaps to fueling social movements, strengthening democracy, and sparking innovation. She calls on nonprofit leaders to...
info_outlineIn episode 118 of Nonprofit Mission: Impact, Carol Hamilton talks with Meghan Speer about the concept of holistic communication within nonprofit organizations. They discuss:
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the importance of ensuring consistency and clarity across all communication channels to enhance donor engagement and confidence.
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insights into breaking down silos, fostering collaboration among internal teams, and
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how to map out donor touchpoints to deliver a seamless and human-centered experience.
The conversation highlights the need for nonprofits to align their messaging with donor expectations, adopt a long-term view, and prioritize appreciation to build lasting relationships.
Episode highlights:
[00:07:00] Defining Holistic Communication
[00:08:51] Real-World Impact of Communication Silos
[00:12:30] Mapping Communication Touchpoints
[00:18:30] Overcoming Campaign Fatigue
[00:23:00] Understanding Donor Behavior
[00:27:30] The Role of Gratitude in Donor Relationships
Key Takeaways for Nonprofit Leaders
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Foster collaboration by breaking down silos and ensuring everyone is on the same page.
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Think beyond immediate campaign results and adopt a long-term view of donor engagement.
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Invest in consistent, clear, and human-centered messaging across all communication channels.
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Show appreciation and follow up with donors to maintain trust and connection.
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Engage with everyday donors to gain valuable insights into their motivations and perceptions.
Guest Bio:
Meghan Speer serves as the Executive Director of Nonprofit Hub, a nonprofit educational site dedicated to providing excellent content and resources for those leading nonprofits. She is the host of the Nonprofit Hub radio podcast and has spoken at countless conferences and conventions helping leaders to craft holistic communication and donor strategies. For over 10 years, Meghan was with Marketing Support Network, serving in key executive roles focused on communications strategies that help organizations of all sizes grow and scale. Meghan lives in Pittsburgh, PA where she is active with many organizations serving her inner city neighborhood.
Important Links and Resources:
https://www.linkedin.com/in/meghan-speer55/
https://www.marketingsupportnetwork.com/
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