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Episode 8 w/ Sean Hamill, Reporter, The Pittsburgh Post-Gazette

On Crisis With Joanna Doven

Release Date: 03/17/2021

Episode 11 w/ Michael Marr, Director of Government Relations & Compliance, Encina show art Episode 11 w/ Michael Marr, Director of Government Relations & Compliance, Encina

On Crisis With Joanna Doven

serves as the Director of Government Relations & Compliance for , an environmental technology start-up company planning a $1.1 billion investment in a circular plastics recycling plant. Marr has led public affairs and crisis communications responses for some of the world’s top companies, including and . In 2008, he was on the frontline of the shutting down and restarting BP’s operations during the historic Hurricane Ike disaster. Recently, he led public affairs for Shell’s multi-billion dollar ‘cracker’ plant in Beaver, Pennsylvania – managing environmental group protests on one...

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Episode 10 w/ Kris Maher, Reporter, The Wall Street Journal show art Episode 10 w/ Kris Maher, Reporter, The Wall Street Journal

On Crisis With Joanna Doven

To launch On Crisis Season 2, host Joanna Doven sat down with 's , one of the nation's most esteemed national journalists writing about major American crises, from Flint's Water Crisis to the spread of PFAS contamination in American communities.    Kris just launched his book, , last fall. Telling the story of an environmental lawyer who waged a seven year legal battle with a large coal company over what was suspected to be a contaminated water supply in Mingo County, West Virginia, the book has been very well-received.   Learn what makes Kris tick, and understand the mindset of...

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Episode 9 w/ Jeff Hahn, Owner and Principal, Hahn Public show art Episode 9 w/ Jeff Hahn, Owner and Principal, Hahn Public

On Crisis With Joanna Doven

Jeff Hahn is one of the nation’s top experts in crisis communications and recently published his first book, Breaking Bad News. His Austin-based agency combines data analysis with researched methods on how to best respond to crises. In this episode, we talk about why crisis communications is a skill set more necessary than ever in the age of social media. We also riff on why universities are slow to respond to crises, and dissect Jeff’s 5 step method to crisis response that ensures narrative control.

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Episode 8 w/ Sean Hamill, Reporter, The Pittsburgh Post-Gazette show art Episode 8 w/ Sean Hamill, Reporter, The Pittsburgh Post-Gazette

On Crisis With Joanna Doven

COVID-19 has thrust nursing homes and other facilities into a crisis communications storm. In this episode, we talk with Sean Hamill, the award-winning lead health reporter at The Pittsburgh Post-Gazette; his recent series on one of the largest COVID-19 outbreaks in any American nursing home has led to data reporting changes and attorney general investigations that seek to increase accountability. We also discuss the future of local newspapers and the key role Google and Facebook can play in their comeback.

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Episode 7 w/ Billie Jo Weyant, Executive Director of CAPSEA show art Episode 7 w/ Billie Jo Weyant, Executive Director of CAPSEA

On Crisis With Joanna Doven

This week, we’re shining the “On Crisis” spotlight on a non-profit victim service agency in one of the most rural parts of America. CAPSEA's small but mighty staff, led by Billie Jo Weyant, has been hit with steep surges in crisis calls, shelter placement needs and trauma therapy. We talk with Billie Jo about how the pandemic has stretched her agency’s resources and the opportunity within this reality to tell its heroic story of helping victims live a safe and healthy life.

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Episode 6 w/ Chris Togneri, Pittsburgh's Public Information Officer show art Episode 6 w/ Chris Togneri, Pittsburgh's Public Information Officer

On Crisis With Joanna Doven

In episode six, we talk with Pittsburgh's Public Information Officer, Chris Togneri. Formerly a beat reporter in California and an award-winning journalist for one of Pittsburgh's top newspapers, Chris became the city's Public Information Officer in 2018 and immediately innovated, utilizing social media to turn the information portal he was in charge of into a newsroom. We get his insider's perspective on the "defund the police" movement, the lack of editor leadership in local newsrooms, and more.

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Episode 5 w/ Gerardo Interiano & Faryl Ury of Aurora show art Episode 5 w/ Gerardo Interiano & Faryl Ury of Aurora

On Crisis With Joanna Doven

Get ready; it’s coming. What does a self driving future look like and how do we get there? We talk with two of self-driving vehicle technology company Aurora’s top executives in communications and public affairs, Faryl Ury and Gerardo Interiano, about the communications mindset, overcoming public misconceptions and why aggressive communications on the company’s “safety first” commitment is paramount -- especially as they seek to shape regulations for a whole new industry. 

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Episode 4 w/ Allison Bentley, Former Zappos Director of Women's Fashion; Current VP of Sales, Marketing & Merchandising, Hemp Synergistics show art Episode 4 w/ Allison Bentley, Former Zappos Director of Women's Fashion; Current VP of Sales, Marketing & Merchandising, Hemp Synergistics

On Crisis With Joanna Doven

As head of women's fashion for Zappos, one of the most revolutionary online shopping companies of all time, Allison Bentley of Hemp Synergistics learned alongside the renowned and brilliant -- the late Tony Hsieh. Now, Bentley turns her focus onto CBD, as one of the only female leaders in the growing hemp industry. We talk about how Bentley is deploying lessons-learned at Zappos to differentiate Hemp Synergistics from competitors, why she made the shift from shoes to CBD, and more.

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Episode 3 w/ Ira Weiss, Partner with Weiss Burkhardt Kramer show art Episode 3 w/ Ira Weiss, Partner with Weiss Burkhardt Kramer

On Crisis With Joanna Doven

With new health regulations issued almost weekly, school districts are constantly being faced with conflicting obligations. And as cyber-charter school enrollment hits an all time high, public schools competing against private or other public institutions face great challenges.

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Episode 2 w/ Clearstead Senior Managing Director Mike Shebak show art Episode 2 w/ Clearstead Senior Managing Director Mike Shebak

On Crisis With Joanna Doven

Since COVID-19 swept the globe, financial advisory firms have been thrust into an uncomfortable dual role:  becoming both financial and crisis communication experts. On this episode, we talk with Mike Shebak, senior managing director of Clearstead, one of the largest independent financial advisory firms in the Midwest, on how they pivoted from managing nearly $25 billion in client assets and setting daily client communications that quelled fears and created opportunities for stronger client relationship

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More Episodes

What is really happening inside of nursing homes and why should we care? COVID-19 has thrust nursing homes and senior care facilities -- rarely in the national spotlight -- into a crisis communications storm.  We talk with award-winning reporter Sean Hamill who has reported for The New York Times, Chicago Tribune and is currently the lead health reporter at his hometown city’s paper, The Pittsburgh Post-Gazette. Sean’s recent series on one of the largest COVID-19 outbreaks of any nursing home in America has led to data reporting changes and attorney general investigations that will increase accountability at these “end of life” facilities. As a news veteran, we discuss with Sean the future of local newspapers and how they can be saved, why Google and Facebook can play a key role in their comeback and, of course, the years-long steps that led to 332 residents becoming infected and nearly 100 dying from COVID-19 in Pennsylvania’s third largest nursing home. The real results of Sean’s diligent local investigative reporting backs a saying from his college professor: “Local news is at the heart of what makes America work; you have to have eyes on the mundane.”