How Independent Agents Can Transform a Hard Market Into an Opportunity
Property & Casualty 360 Perspectives podcast
Release Date: 12/06/2023
Property & Casualty 360 Perspectives podcast
Tim Fagan of 1-800 WATER DAMAGE discusses strategies to streamline the claims restoration process and addresses the differences between commercial and residential claims. The claims restoration process involves many variables, each affecting the speed and cost of claim resolution. As the scope of residential and commercial claims can differ, Tim Fagan, brand president at 1-800 WATER DAMAGE, offers suggestions for improving the restoration process to benefit both insurance carriers and policyholders. In this podcast, you’ll learn: ● How policy differences...
info_outline Why Property Risk Analysis Keeps Getting More IntelligentProperty & Casualty 360 Perspectives podcast
Through a combination of artificial intelligence (AI) and computer vision models applied to aerial imagery – and delivered through a comprehensive software solution – Nearmap changes the way insurers manage and price property risk. It earned them multiple PropertyCasualty360 Luminaries Awards, including as a company for its risk management innovation and technology innovation. Individually, Dave Tobias, general manager of Insurance at Nearmap, was named as a risk management innovation Luminary for his leadership in creating the industry’s first comprehensive property intelligence...
info_outline Specialty Insurance Market Challenges and Opportunities AheadProperty & Casualty 360 Perspectives podcast
Market conditions that are a moving target, talent shortages, and quick advancements in technologies such as AI have created unique challenges for the specialty insurance market. According to Mike Kerner, a member of the board of management at Munich Re responsible for global specialty insurance, while there are challenges in specialty re-insurance, there’s also room for optimism. In this podcast, you’ll hear: The value of expertise, stability and partnerships in the specialty market; What he sees on the horizon for the specialty lines; and Where exactly his...
info_outline Closing the Loop After a FireProperty & Casualty 360 Perspectives podcast
Fire and smoke events can be one of the more stressful moments for a policyholder. This podcast looks at some key ways to make them whole again. Fire and smoke incidents create complex challenges and potential delays in the claims process for insurance companies. Bill Gordon, regional business coach at 1-800 WATER DAMAGE, and Tim Singnysane, director of operations at 1-800 WATER DAMAGE, share best practices for improving claims efficiency, identifying hidden damages earlier, and improving customer satisfaction and retention. In this podcast, you’ll learn: How specialized expertise...
info_outline Why Water Damage Is Not Just a Drop in the BucketProperty & Casualty 360 Perspectives podcast
Ken Davis and Bill Gordon of 1-800 WATER DAMAGE, part of BELFOR Franchise Group, explain strategies to optimize water claims efficiency without increasing costs during high-volume events. Hurricanes, floods, and other water-related events lead to spikes in claims volumes for insurance companies. As carriers work to efficiently manage the ebb and flow of water claims, Ken Davis, claims partnership manager at BELFOR Franchise Group, and Bill Gordon, regional business coach, at 1-800 WATER DAMAGE discuss best practices for improving claims process efficiency. In this podcast, you’ll...
info_outline Why Person-Level Intelligence Is the Next Step for InsurersProperty & Casualty 360 Perspectives podcast
info_outline Adopt Proactive Customer-Retention Strategies to Drive GrowthProperty & Casualty 360 Perspectives podcast
info_outline What’s your Auto Risk Exposure?Property & Casualty 360 Perspectives podcast
info_outline What Insurers Should Know about Rapidly Changing Global Financial MandatesProperty & Casualty 360 Perspectives podcast
In today’s environment, global financial mandates are evolving quickly to thwart money laundering activities, and because insurance companies are considered financial institutions, they are subject to comply with the changes. In this episode with LexisNexis Risk Solutions, Bob McConn, the associate vice president for claims solutions, shares his take on the current situation, as well as strategies carriers can employ to work toward compliance. You’ll also hear: How the U.S. regulatory landscape is shifting toward targeted sanctions against individuals and organizations. ...
info_outline Innovating Insurance - The Tech-Driven Evolution of HAI Group & The Power of PartnershipProperty & Casualty 360 Perspectives podcast
info_outlineRising premium rates, stricter underwriting, and carriers pulling out of states are
creating challenging marketing conditions for independent agents looking to maintain
and grow their book of business.
In this podcast, Michael Streit, general manager at Applied Systems’ EZLynx company,
discusses the challenges posed by hard insurance markets for independent insurance
agencies and the strategies for navigating difficult conditions.
You’ll also hear about:
- The drivers of the current hard market conditions, such as inflationary factors,
tighter underwriting, carrier withdrawals from states, and more. - Which actions independent agents can take to turn hard market challenges into
opportunities and capture more renewals and new business. - How technologies such as retention management tools, customer relationship
management systems, automated workflows, and others can help support agents
in the current market conditions.