loader from loading.io

Bringing Southern Hospitality to the Patient Experience with Brian Carlson

Physician's Guide to Doctoring with Bradley B. Block, MD

Release Date: 05/21/2021

See How One AI Scribe is Making Paperwork Obsolete show art See How One AI Scribe is Making Paperwork Obsolete

Physician's Guide to Doctoring with Bradley B. Block, MD

—-  👋 This episode is sponsored by . A FREE FOREVER, feature-rich & compliant AI Scribe, developed carefully for all healthcare providers. If you’re already paying for an AI Scribe, swap to Heidi for FREE, and they’ll credit what you’re already paying towards Heidi Pro. Heidi is your AI resident. Use Heidi for free & revolutionize the way you provide care. —-  👋 This episode is also sponsored by . Protect what matters most today. Disability insurance simplified.  Dr. Tom Kelly joins us from the future (well, Australia!) to chat about Heidi, the AI scribe...

info_outline
Harnessing the Power of Pause in Patient Conversations with Dr. Matt Abrahams show art Harnessing the Power of Pause in Patient Conversations with Dr. Matt Abrahams

Physician's Guide to Doctoring with Bradley B. Block, MD

—-  👋 This episode is sponsored by . A FREE FOREVER, feature-rich & compliant AI Scribe, developed carefully for all healthcare providers. If you’re already paying for an AI Scribe, swap to Heidi for FREE, and they’ll credit what you’re already paying towards Heidi Pro. Heidi is your AI resident. Use Heidi for free & revolutionize the way you provide care. —-  👋 This episode is also sponsored by . Protect what matters most today. Disability insurance simplified. Dr. Matt Abrahams, a communication expert with extensive experience in teaching and coaching, joins...

info_outline
What Every Doctor Needs to Know Before Signing their Employment Contract with Kyle Claussen show art What Every Doctor Needs to Know Before Signing their Employment Contract with Kyle Claussen

Physician's Guide to Doctoring with Bradley B. Block, MD

—-  👋 This episode is sponsored by . A FREE FOREVER, feature-rich & compliant AI Scribe, developed carefully for all healthcare providers. If you’re already paying for an AI Scribe, swap to Heidi for FREE, and they’ll credit what you’re already paying towards Heidi Pro. Heidi is your AI resident. Use Heidi for free & revolutionize the way you provide care. —-  👋 This episode is also sponsored by . Protect what matters most today. Disability insurance simplified.  Today’s episode peels back the curtain on the often intimidating process of contract...

info_outline
CONTRIBUTOR SERIES: Is More Always Better? Exploring Financial Satiety with Dr. David Graham show art CONTRIBUTOR SERIES: Is More Always Better? Exploring Financial Satiety with Dr. David Graham

Physician's Guide to Doctoring with Bradley B. Block, MD

—-  👋 This episode is sponsored by . A FREE FOREVER, feature-rich & compliant AI Scribe, developed carefully for all healthcare providers. If you’re already paying for an AI Scribe, swap to Heidi for FREE, and they’ll credit what you’re already paying towards Heidi Pro. Heidi is your AI resident. Use Heidi for free & revolutionize the way you provide care. —-  👋 This episode is also sponsored by . Protect what matters most today. Disability insurance simplified.  Dr. Cobin Solberg catches up with Dr. David Graham, who recently swapped his stethoscope for...

info_outline
Dr. Jessica Dudley on the Interplay of Patient Satisfaction and Team Dynamics show art Dr. Jessica Dudley on the Interplay of Patient Satisfaction and Team Dynamics

Physician's Guide to Doctoring with Bradley B. Block, MD

—-  👋 This episode is sponsored by . A FREE FOREVER, feature-rich & compliant AI Scribe, developed carefully for all healthcare providers. If you’re already paying for an AI Scribe, swap to Heidi for FREE, and they’ll credit what you’re already paying towards Heidi Pro. Heidi is your AI resident. Use Heidi for free & revolutionize the way you provide care. —-  👋 This episode is also sponsored by . Protect what matters most today. Disability insurance simplified.  Bradley and Dr. Jessica Dudley explore the multifaceted aspects of patient satisfaction,...

info_outline
The Magic of Mentalism in Everyday Life with Jonathan Pritchard show art The Magic of Mentalism in Everyday Life with Jonathan Pritchard

Physician's Guide to Doctoring with Bradley B. Block, MD

—-  👋 This episode is sponsored by . A FREE FOREVER, feature-rich & compliant AI Scribe, developed carefully for all healthcare providers. If you’re already paying for an AI Scribe, swap to Heidi for FREE, and they’ll credit what you’re already paying towards Heidi Pro. Heidi is your AI resident. Use Heidi for free & revolutionize the way you provide care. —-  👋 Jonathan Pritchard brings the mystical world of mentalism into the spotlight, sharing his evolution from a mesmerizing stage performer to a sought-after corporate consultant. This podcast episode...

info_outline
Cracking the Insurance Code with Holton Jones show art Cracking the Insurance Code with Holton Jones

Physician's Guide to Doctoring with Bradley B. Block, MD

—-  👋 This episode is sponsored by . A FREE FOREVER, feature-rich & compliant AI Scribe, developed carefully for all healthcare providers. If you’re already paying for an AI Scribe, swap to Heidi for FREE, and they’ll credit what you’re already paying towards Heidi Pro. Heidi is your AI resident. Use Heidi for free & revolutionize the way you provide care. —-  👋 This episode is also sponsored by . Protect what matters most today. Disability insurance simplified. In the ring today, Bradley Block and insurance heavyweight champion, Holton Jones, duke it out over...

info_outline
CONTRIBUTOR SERIES: Dr. Michael Vitulano's Journey to Psychological Strength show art CONTRIBUTOR SERIES: Dr. Michael Vitulano's Journey to Psychological Strength

Physician's Guide to Doctoring with Bradley B. Block, MD

—-  👋 This episode is sponsored by . A FREE FOREVER, feature-rich & compliant AI Scribe, developed carefully for all healthcare providers. If you’re already paying for an AI Scribe, swap to Heidi for FREE, and they’ll credit what you’re already paying towards Heidi Pro. Heidi is your AI resident. Use Heidi for free & revolutionize the way you provide care. —-  👋 This episode is also sponsored by . Eliminate confusion. Save time. Protect your biggest asset, your income. Visit —-  👋 Dr. Kristine Goins introduces Dr. Michael Vitulano, a clinical...

info_outline
The Change Healthcare Cyberattack Saga with Dr. Terry Adirim show art The Change Healthcare Cyberattack Saga with Dr. Terry Adirim

Physician's Guide to Doctoring with Bradley B. Block, MD

—-  👋 This episode is sponsored by . A FREE FOREVER, feature-rich & compliant AI Scribe, developed carefully for all healthcare providers. If you’re already paying for an AI Scribe, swap to Heidi for FREE, and they’ll credit what you’re already paying towards Heidi Pro. Heidi is your AI resident. Use Heidi for free & revolutionize the way you provide care. —-  👋 This episode is also sponsored by Lightspeed Investing. Accelerate your wealth and unlock the speed of success with Lightspeed Investing. Connect with CEO, Philip Jayhawk Chan to learn more. ...

info_outline
CONTRIBUTOR SERIES: The Complex Terrain of Immigration Law with Sayra Alcazar show art CONTRIBUTOR SERIES: The Complex Terrain of Immigration Law with Sayra Alcazar

Physician's Guide to Doctoring with Bradley B. Block, MD

—-  👋 This episode is sponsored by . A FREE FOREVER, feature-rich & compliant AI Scribe, developed carefully for all healthcare providers. If you’re already paying for an AI Scribe, swap to Heidi for FREE, and they’ll credit what you’re already paying towards Heidi Pro. Heidi is your AI resident. Use Heidi for free & revolutionize the way you provide care. —-  👋 This episode is also sponsored by Lightspeed Investing. Accelerate your wealth and unlock the speed of success with Lightspeed Investing. Connect with CEO, Philip Jayhawk Chan to learn more. Dr....

info_outline
 
More Episodes

Brian Carlson currently serves as Vice President of Patient Experience for Vanderbilt University Medical Center. In his current role, he is strategically and operationally responsible for institutional performance on service programming and metrics.  Operationally he has direct oversight to Guest Services, Patient Relations, Service Consulting and Center for EMS Excellence. Strategically he advises on institutional patient experience goals and improvement, employee engagement, culture, and patient engagement programs, including on-line patient portal My Health at Vanderbilt.

We discuss who should be on the patient experience team and it ranges from HR to your kid’s kickball instructor.  You’ll see what I mean. How much do we invest in the Patient Experience; how do we best engage our employees and how do we get buy-in from management? What are some of the out-of-the-box tactics used by Vanderbilt and how do we use surveys to take the pulse of the patient experience?

Mr. Carlson joined Vanderbilt in 2007 as Administrator of the Vanderbilt Eye Institute.  Prior to Vanderbilt he served as CEO/COO of a multi-specialty physician group practice in Western New York and started his professional career at Northwestern Medical Faculty Foundation in Chicago.

Please SHARE!!!

Find this and all episodes on your favorite #podcastplatform at PhysiciansGuidetoDoctoring.com

A proud member of the Doctor Podcast Network!