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How Physicians Influence Patient Choices with Frances Cole Jones

Physician's Guide to Doctoring with Bradley B. Block, MD

Release Date: 02/08/2024

PT2 of 2: Dr. Brad Block Reveals All in Candid Interview show art PT2 of 2: Dr. Brad Block Reveals All in Candid Interview

Physician's Guide to Doctoring with Bradley B. Block, MD

—-  👋 This episode is sponsored by Beginly Health-- not just a platform; they're a partner in your professional journey. Visit to start a conversation. —-  👋 This episode is also sponsored by . Your practice is busy, but not with ideal patients. Build your strategy today.  In the concluding segment of this special episode of "The Physician’s Guide to Doctoring," Dr. Scott Abramson continues to delve deep into Dr. Brad Block's experiences and thoughts.  The conversation shifts from professional insights to more personal revelations, as Dr. Block discusses his...

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PT1 of 2: Dr. Scott Abramson Puts Dr. Brad Block in the Hot Seat show art PT1 of 2: Dr. Scott Abramson Puts Dr. Brad Block in the Hot Seat

Physician's Guide to Doctoring with Bradley B. Block, MD

—-  👋 This episode is sponsored by . Protect what matters most today. Disability insurance simplified.  —-  👋 This episode is also sponsored by . Your practice is busy, but not with ideal patients. Build your strategy today.  In a unique twist on the usual format, Dr. Scott Abramson steps in as guest host to interview Dr. Brad Block on his own podcast, "Physician’s Guide to Doctrine." The episode peels back layers on Dr. Block's approach to podcasting, his personal insights into medicine, and his methods of preparing and engaging with his guests. It’s a...

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Physician's Guide to Doctoring with Bradley B. Block, MD

—-  👋 This episode is sponsored by . Protect what matters most today. Disability insurance simplified.  —-  👋 This episode is also sponsored by Beginly Health-- not just a platform; they're a partner in your professional journey. Visit  to start a conversation. Dr. Heather Signorelli sheds light on the often overlooked aspects of medical billing and coding. As a pathologist and business owner, Dr. Signorelli emphasizes the necessity for physicians to familiarize themselves with the business side of medicine to ensure the financial health of their...

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Physician's Guide to Doctoring with Bradley B. Block, MD

—-  👋 This episode is sponsored by . A FREE FOREVER, feature-rich & compliant AI Scribe, developed carefully for all healthcare providers. If you’re already paying for an AI Scribe, swap to Heidi for FREE, and they’ll credit what you’re already paying towards Heidi Pro. Heidi is your AI resident. Use Heidi for free & revolutionize the way you provide care. —-  👋 This episode is also sponsored by . Protect what matters most today. Disability insurance simplified.  Dr. Tom Kelly joins us from the future (well, Australia!) to chat about Heidi, the AI scribe...

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Physician's Guide to Doctoring with Bradley B. Block, MD

—-  👋 This episode is sponsored by . A FREE FOREVER, feature-rich & compliant AI Scribe, developed carefully for all healthcare providers. If you’re already paying for an AI Scribe, swap to Heidi for FREE, and they’ll credit what you’re already paying towards Heidi Pro. Heidi is your AI resident. Use Heidi for free & revolutionize the way you provide care. —-  👋 This episode is also sponsored by . Protect what matters most today. Disability insurance simplified. Dr. Matt Abrahams, a communication expert with extensive experience in teaching and coaching, joins...

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Physician's Guide to Doctoring with Bradley B. Block, MD

—-  👋 This episode is sponsored by . A FREE FOREVER, feature-rich & compliant AI Scribe, developed carefully for all healthcare providers. If you’re already paying for an AI Scribe, swap to Heidi for FREE, and they’ll credit what you’re already paying towards Heidi Pro. Heidi is your AI resident. Use Heidi for free & revolutionize the way you provide care. —-  👋 This episode is also sponsored by . Protect what matters most today. Disability insurance simplified.  Today’s episode peels back the curtain on the often intimidating process of contract...

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Physician's Guide to Doctoring with Bradley B. Block, MD

—-  👋 This episode is sponsored by . A FREE FOREVER, feature-rich & compliant AI Scribe, developed carefully for all healthcare providers. If you’re already paying for an AI Scribe, swap to Heidi for FREE, and they’ll credit what you’re already paying towards Heidi Pro. Heidi is your AI resident. Use Heidi for free & revolutionize the way you provide care. —-  👋 This episode is also sponsored by . Protect what matters most today. Disability insurance simplified.  Dr. Cobin Solberg catches up with Dr. David Graham, who recently swapped his stethoscope for...

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Physician's Guide to Doctoring with Bradley B. Block, MD

—-  👋 This episode is sponsored by . A FREE FOREVER, feature-rich & compliant AI Scribe, developed carefully for all healthcare providers. If you’re already paying for an AI Scribe, swap to Heidi for FREE, and they’ll credit what you’re already paying towards Heidi Pro. Heidi is your AI resident. Use Heidi for free & revolutionize the way you provide care. —-  👋 This episode is also sponsored by . Protect what matters most today. Disability insurance simplified.  Bradley and Dr. Jessica Dudley explore the multifaceted aspects of patient satisfaction,...

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Physician's Guide to Doctoring with Bradley B. Block, MD

—-  👋 This episode is sponsored by . A FREE FOREVER, feature-rich & compliant AI Scribe, developed carefully for all healthcare providers. If you’re already paying for an AI Scribe, swap to Heidi for FREE, and they’ll credit what you’re already paying towards Heidi Pro. Heidi is your AI resident. Use Heidi for free & revolutionize the way you provide care. —-  👋 Jonathan Pritchard brings the mystical world of mentalism into the spotlight, sharing his evolution from a mesmerizing stage performer to a sought-after corporate consultant. This podcast episode...

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—-  👋 This episode is sponsored by . A FREE FOREVER, feature-rich & compliant AI Scribe, developed carefully for all healthcare providers. If you’re already paying for an AI Scribe, swap to Heidi for FREE, and they’ll credit what you’re already paying towards Heidi Pro. Heidi is your AI resident. Use Heidi for free & revolutionize the way you provide care. —-  👋 This episode is also sponsored by . Protect what matters most today. Disability insurance simplified. In the ring today, Bradley Block and insurance heavyweight champion, Holton Jones, duke it out over...

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This episode is sponsored by  Heidi Health. A FREE FOREVER, feature-rich & compliant AI Scribe, developed carefully for all healthcare providers. If you’re already paying for an AI Scribe, swap to Heidi for FREE, and they’ll credit what you’re already paying towards Heidi Pro. Heidi is your AI resident. Use Heidi for free & revolutionise the way you provide care.

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This episode is also sponsored by Resolve. A physician contract review and compensation data company bringing change to physician contracts. For 10% off, add PGD10 when you sign up!

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Frances Cole Jones, a renowned executive communication coach, shares insights on optimizing physician-patient interactions based on her expertise. She highlights the significance of clear communication and offers actionable strategies for healthcare professionals to enhance their interactions with patients.

Looking for something specific? Here you go!

00:03:00 Strategies for Patients' Involvement

00:04:00 Prompts for Patient Engagement

00:05:00 Addressing Patient Symptoms Chronologically

00:06:00 Interrupting Respectfully

00:07:00 Importance of Tonal Quality

00:08:00 Small Talk and Transitioning to Business

00:09:00 Setting up the Room for Comfort

00:10:00 Eye Level and Nonverbal Cues

00:11:00 Concluding the Visit with Next Steps

00:12:00 Appreciating Patients' Time

00:13:00 Wrapping Up the Visit

00:14:00 Importance of Persuasion

00:15:00 Utilizing Persuasive Language

00:16:00 Acknowledging Patient Goals

00:17:00 Conclusion and Persuasion Techniques

00:18:00 Most Persuasive Word: "You"

00:19:00 Empowering Patients in Decision-Making

00:20:00 Leveraging Patient Participation

00:21:00 Persuasion Techniques for Healthcare Goals

00:22:00 Conclusion and Recap

00:23:00 Summary of Key Points

00:24:00 Enhancing Communication Skills

00:25:00 Implementing Effective Strategies

00:26:00 Optimizing Physician-Patient Interactions

00:27:00 Strategies for Successful Healthcare Communication

00:28:00 Importance of Active Listening

00:29:00 Key Takeaways and Next Steps

More on Frances Cole Jones:

Frances Cole is a distinguished executive communication coach with extensive experience in optimizing interpersonal interactions. With a background in communication strategies for business professionals, she applies her expertise to healthcare settings, offering invaluable insights for physicians seeking to enhance their patient interactions. Through her practical advice and actionable strategies, Frances empowers healthcare professionals to improve communication, foster trust, and achieve better patient outcomes.

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