Improved Communication, Improved Business | Episode #081
Release Date: 11/05/2019
5 Strategies for Writing Engaging Social Media Posts for your Practice with Guest Expert Kayla Das
Practice Management Nuggets
Are you a new clinic owner and wondering if social media marketing is for you? Maybe you have been dabbling into social media marketing but now you are feeling overwhelmed? Or, maybe you have an established social media presence but you want to learn new ways to get social media engagement. In this Episode #109 of the Practice Management Nuggets Podcast For Your Healthcare Practice, guest expert Kayla Das of Evaspare Inc. provides 5 strategies for writing engaging social media posts for your practice! Welcome to Practice Management Nuggets podcast, practical practice management, and...
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Interview Right to Hire Right
Practice Management Nuggets
Do you feel that you are “unlucky” when making hiring decisions? Have you ever hired someone and then within a few days realized that this isn’t the right fit? Would you like to avoid common hiring mistakes? Would you like some tips on how to improve your hiring process? Hiring the right person for the job is one of the biggest tasks for a manager. It takes time and preparation to conduct effective interviews. Invest the time now to develop the key interview questions. Today we're going to talk with Nelson Scott, who is an expert in hiring employees and a coach for managers who need to...
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Cybersecurity In Your Privacy Impact Assessment
Practice Management Nuggets
How To Include Cybersecurity In Your Privacy Impact Assessment Keeping information safe and secure is a challenging development for businesses of all sizes over the last few years. Remote working and using cloud hosted services forced healthcare practices to change, or at least re-examine, their cybersecurity practices and protocols. According to CyberEdge’s Cyberthreat Defense Report, 85% of organizations suffered from a successful cyberattack in 2021. A privacy impact assessment (PIA) is an important tool to help understand the risks to patient health information and your healthcare...
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How Virtual Office Medical Administration Services Can Help Your Healthcare Practice
Practice Management Nuggets
Have you ever said, If only our referral backlog was caught up, our incoming faxes were sorted, our billing team was more confident someone could help with the incoming phone calls during our busiest hours or lunch hour then you want to listen to our episode today how virtual medical office assistants and receptionists can help your healthcare practice. Today my guest expert is Kyle Sherritt of Sherritt Services, and he will show us how a virtual medical office administration service can improve the bottom line of your healthcare practice and improve the patient experience. See all the show...
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Managing Employees When They Make Mistakes - Addressing Employee Performance
Practice Management Nuggets
Have you ever had an employee who has made a mistake and now you’re scrambling about what to do next? Your business needs a set of reasonable rules and guidelines for employees to follow. This helps to create a safe and respectful workplace and protect the privacy rights of your patients and employees. Your healthcare practice should have a written policy and procedure to guide you in your response to a privacy and security incident. Sometimes, our employees have been directly involved in the incident. For example: Petty theft (personal gain) Snooping in patient or employee records...
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Build Your Authority, Appeal, and Profit as an Author
Practice Management Nuggets
In this episode #104 of the Practice Management Nuggets Podcast, Lind Stirling will walk you through some of the essentials for creating a profitable book that represents you well. Would you like to help family members of your patients to be better prepared to support your patient after treatments? Would you like to coach your patients in between in-person visits? Do you ever feel that you could help more people avoid / prevent illness if they just did this one thing that you specialize in? Do you want your patients to be more compliant with the follow-up actions that help your patients...
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Lessons From The Babylon Telus Health OIPC Investigation Report
Practice Management Nuggets
You've probably heard about the Office of the Information and Privacy Commissioner (OIPC) investigation report into Babylon Health. The investigation report provides privacy guidance for vendors of virtual health solutions and the healthcare providers who use the digital health solutions. This is a great demonstration on why it is so important to ensure that you have current information management agreements with your vendors. Jean Eaton shares tips to help you keep your vendor agreements current and explains why it is important to the protection of patient information and the reputation of...
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5 Critical Things Healthcare Practitioners Need To Have A Profitable Business
Practice Management Nuggets
In the latest episode of Practice Management Nuggets Podcast, Tammy Hyska shares her expert tips on 5 Critical Things Healthcare Practitioners Need To Have A Profitable Business.
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How To Build a Legal Foundation For Your Healthcare Practice | Episode #101
Practice Management Nuggets
In the latest episode of Practice Management Nuggets Podcast, Corrinne Boudreau shares her expert tips on How To Build a Legal Foundation For Your Healthcare Practice.
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What’s New In Cybersecurity In Healthcare | Episode #100
Practice Management Nuggets
What has been happening lately in cybersecurity in healthcare? Today, Anne Genge, CEO of Alexio Corporation is my guest on this episode of Practice Management Nuggets For Your Healthcare Practice! Anne and Jean discuss recent privacy breach scenarios and cybersecurity trends and steps that you can take now to prevent these events to happen to you! Virtual care, telehealth, and working from home presents opportunities – and cybersecurity risks. Digital health and digital transformation has grown rapidly in the last year. Take time now to review your practice and defend yourself from dramatic...
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Would you like to increase your dental practice revenue immediately?
Maybe you have a need to maximize efficiencies and create your dream team.
Dr. Angela Mulrooney believes that when you focus on communication with your customers and create consistency in your practice, you will increase your revenue and reduce your working hours.
Angela Mulrooney is the Business Doctor, and today she is my guest expert.
Meet Dr. Angela Mulrooney
Angela Mulrooney is published author, a retired dentist, and a dental practice coach who resides in Calgary.
Angela Mulrooney discussed how communication with patients and your team and a marketing strategy can improve your business.
If you would like to transform your dental practice and maximize the potential within the practice so that you can focus on spending more time with patients, giving them the best care that you possibly can while trying to level up everyone's skills in the practice as well, be sure to tune in to my interview with Dr. Angela Mulrooney, Improved Communication, Improved Business Episode | #081
Don’t Miss This!
Angela has a generous offer for you to get a complimentary 1 hour strategy call to discuss your practice.
Show Notes
Recorded August 2019.
You can advance the audio to these time markers:
00:12 Introduction Dr. Angela Mulrooney
04:40 The Passion Pursuit – How Your Passion Will Make You Prosperous
06:39 What does a dental practice coach do?
Production coaching
Communicate effectively with the patient
08:50 Marketing coaching
11:00 Practice efficiencies – is it required by law, does it add to production and/or does it advance the practice?
14:20 Who is the ideal practice provider who will most benefit from a dental practice coach?
Someone who is ready to level-up.
14:26 Are you ready to level up? What kind of outcomes could you expect?
Communication improvements may generate $250,000 improvement in production.
18:07 Communication between front line staff and patients
19:29 Marketing in a dental practice – what is a good mix between traditional and social media?
21:57 On-line reviews
Content support, social media support, social media trends
26:46 What are the common motivators for a dental practitioner to reach out to a dental practice coach?
27:40 Book a 1 hour Strategy Call With Angela [email protected]
28:27 Upcoming Marketing Book Credible Influencer Marketing for Professionals
Do This Now
Members of Practice Management Success can access the video of this episode and the resources here in the membership.
If you are not a member of Practice Management Success, yet—what are you waiting for?
With your membership to Practice Management Success, you will get great tips, tools, templates, and training that you can use right away to help you start, grow, maintain, or fix your healthcare practice.
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I am honoured that you choose to spend your time with me today. Thank you for the opportunity to share my obsession about privacy, confidentiality, and security with you!
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Jean L. Eaton, Your Practical Privacy Coach
and Your Practice Management Mentor
with Information Managers Ltd.