Practice Management Nuggets
Are you a new clinic owner and wondering if social media marketing is for you? Maybe you have been dabbling into social media marketing but now you are feeling overwhelmed? Or, maybe you have an established social media presence but you want to learn new ways to get social media engagement. In this Episode #109 of the Practice Management Nuggets Podcast For Your Healthcare Practice, guest expert Kayla Das of Evaspare Inc. provides 5 strategies for writing engaging social media posts for your practice! Welcome to Practice Management Nuggets podcast, practical practice management, and...
info_outline Interview Right to Hire RightPractice Management Nuggets
Do you feel that you are “unlucky” when making hiring decisions? Have you ever hired someone and then within a few days realized that this isn’t the right fit? Would you like to avoid common hiring mistakes? Would you like some tips on how to improve your hiring process? Hiring the right person for the job is one of the biggest tasks for a manager. It takes time and preparation to conduct effective interviews. Invest the time now to develop the key interview questions. Today we're going to talk with Nelson Scott, who is an expert in hiring employees and a coach for managers who need to...
info_outline Cybersecurity In Your Privacy Impact AssessmentPractice Management Nuggets
How To Include Cybersecurity In Your Privacy Impact Assessment Keeping information safe and secure is a challenging development for businesses of all sizes over the last few years. Remote working and using cloud hosted services forced healthcare practices to change, or at least re-examine, their cybersecurity practices and protocols. According to CyberEdge’s Cyberthreat Defense Report, 85% of organizations suffered from a successful cyberattack in 2021. A privacy impact assessment (PIA) is an important tool to help understand the risks to patient health information and your healthcare...
info_outline How Virtual Office Medical Administration Services Can Help Your Healthcare PracticePractice Management Nuggets
Have you ever said, If only our referral backlog was caught up, our incoming faxes were sorted, our billing team was more confident someone could help with the incoming phone calls during our busiest hours or lunch hour then you want to listen to our episode today how virtual medical office assistants and receptionists can help your healthcare practice. Today my guest expert is Kyle Sherritt of Sherritt Services, and he will show us how a virtual medical office administration service can improve the bottom line of your healthcare practice and improve the patient experience. See all the show...
info_outline Managing Employees When They Make Mistakes - Addressing Employee PerformancePractice Management Nuggets
Have you ever had an employee who has made a mistake and now you’re scrambling about what to do next? Your business needs a set of reasonable rules and guidelines for employees to follow. This helps to create a safe and respectful workplace and protect the privacy rights of your patients and employees. Your healthcare practice should have a written policy and procedure to guide you in your response to a privacy and security incident. Sometimes, our employees have been directly involved in the incident. For example: Petty theft (personal gain) Snooping in patient or employee records...
info_outline Build Your Authority, Appeal, and Profit as an AuthorPractice Management Nuggets
In this episode #104 of the Practice Management Nuggets Podcast, Lind Stirling will walk you through some of the essentials for creating a profitable book that represents you well. Would you like to help family members of your patients to be better prepared to support your patient after treatments? Would you like to coach your patients in between in-person visits? Do you ever feel that you could help more people avoid / prevent illness if they just did this one thing that you specialize in? Do you want your patients to be more compliant with the follow-up actions that help your patients...
info_outline Lessons From The Babylon Telus Health OIPC Investigation ReportPractice Management Nuggets
You've probably heard about the Office of the Information and Privacy Commissioner (OIPC) investigation report into Babylon Health. The investigation report provides privacy guidance for vendors of virtual health solutions and the healthcare providers who use the digital health solutions. This is a great demonstration on why it is so important to ensure that you have current information management agreements with your vendors. Jean Eaton shares tips to help you keep your vendor agreements current and explains why it is important to the protection of patient information and the reputation of...
info_outline 5 Critical Things Healthcare Practitioners Need To Have A Profitable BusinessPractice Management Nuggets
In the latest episode of Practice Management Nuggets Podcast, Tammy Hyska shares her expert tips on 5 Critical Things Healthcare Practitioners Need To Have A Profitable Business.
info_outline How To Build a Legal Foundation For Your Healthcare Practice | Episode #101Practice Management Nuggets
In the latest episode of Practice Management Nuggets Podcast, Corrinne Boudreau shares her expert tips on How To Build a Legal Foundation For Your Healthcare Practice.
info_outline What’s New In Cybersecurity In Healthcare | Episode #100Practice Management Nuggets
What has been happening lately in cybersecurity in healthcare? Today, Anne Genge, CEO of Alexio Corporation is my guest on this episode of Practice Management Nuggets For Your Healthcare Practice! Anne and Jean discuss recent privacy breach scenarios and cybersecurity trends and steps that you can take now to prevent these events to happen to you! Virtual care, telehealth, and working from home presents opportunities – and cybersecurity risks. Digital health and digital transformation has grown rapidly in the last year. Take time now to review your practice and defend yourself from dramatic...
info_outlineWhat has been happening lately in cybersecurity in healthcare?
Today, Anne Genge, CEO of Alexio Corporation is my guest on this episode of Practice Management Nuggets For Your Healthcare Practice!
Anne and Jean discuss recent privacy breach scenarios and cybersecurity trends and steps that you can take now to prevent these events to happen to you!
Virtual care, telehealth, and working from home presents opportunities – and cybersecurity risks. Digital health and digital transformation has grown rapidly in the last year. Take time now to review your practice and defend yourself from dramatic increases in cybersecurity attacks.
Meet Anne Genge
Anne Genge is a pioneer in protecting health data and those who use it. She is a Certified Information Privacy Professional with a specialization in dentistry. Anne also holds certifications for HIPAA, Credit Card Security, Internet, and Network Security.
Ransomware and data theft have changed the face of dentistry in the past decade meaning dentists need a new toolkit for protecting their practices. With over 20 years of experience, Anne knows the challenges healthcare providers face with technology. She and her team at Alexio Corporation work with dental and medical professionals to minimize data risk and maximize patient care.
As healthcare grows increasingly dependent on the digital environment, cyber-security becomes increasingly more difficult. Protection of patient data is not only law, it’s imperative for business success and reputation. Anne simplifies cyber-security for dentists and other healthcare providers and gives ‘real world’ strategies to protect patient information and the practice business.
To find more, see https://getalexio.com
My Takeaways
Anne shared Top 3 Tips For an Incident Free 2021 for healthcare providers and dentists and protect your practice and your patients including these nuggets.
- Secure the network
- Secure the people
- Disaster recovery plan
Show Notes
00:10 Introduction
00:54 Episode #082 6 Deadly Sins
03:00 COVID-19 biggest influence on digital transformation
07:01 E-Health Saskatchewan Breach
10:31 Anne’s recommendations basic steps for healthcare practices
18:08 Diagnostic Imaging clerical staff snooping - Employees access 3K patients’ records in privacy breach at Red Deer hospital. Red Deer Advocate. Apr. 13, 2021
25:16 Episode #099 Table-Top Privacy Breach Fire Drills
28:00 Top 3 Tips Incident free 2021
29:08 GetAlexio.com
30:00 Practical Privacy Officer Strategies https://informationmanagers.ca/practical-privacy-officer-training/