5 Strategies for Writing Engaging Social Media Posts for your Practice with Guest Expert Kayla Das
Practice Management Nuggets
Are you a new clinic owner and wondering if social media marketing is for you? Maybe you have been dabbling into social media marketing but now you are feeling overwhelmed? Or, maybe you have an established social media presence but you want to learn new ways to get social media engagement. In this Episode #109 of the Practice Management Nuggets Podcast For Your Healthcare Practice, guest expert Kayla Das of Evaspare Inc. provides 5 strategies for writing engaging social media posts for your practice! Welcome to Practice Management Nuggets podcast, practical practice management, and...
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Interview Right to Hire Right
Practice Management Nuggets
Do you feel that you are “unlucky” when making hiring decisions? Have you ever hired someone and then within a few days realized that this isn’t the right fit? Would you like to avoid common hiring mistakes? Would you like some tips on how to improve your hiring process? Hiring the right person for the job is one of the biggest tasks for a manager. It takes time and preparation to conduct effective interviews. Invest the time now to develop the key interview questions. Today we're going to talk with Nelson Scott, who is an expert in hiring employees and a coach for managers who need to...
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Cybersecurity In Your Privacy Impact Assessment
Practice Management Nuggets
How To Include Cybersecurity In Your Privacy Impact Assessment Keeping information safe and secure is a challenging development for businesses of all sizes over the last few years. Remote working and using cloud hosted services forced healthcare practices to change, or at least re-examine, their cybersecurity practices and protocols. According to CyberEdge’s Cyberthreat Defense Report, 85% of organizations suffered from a successful cyberattack in 2021. A privacy impact assessment (PIA) is an important tool to help understand the risks to patient health information and your healthcare...
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How Virtual Office Medical Administration Services Can Help Your Healthcare Practice
Practice Management Nuggets
Have you ever said, If only our referral backlog was caught up, our incoming faxes were sorted, our billing team was more confident someone could help with the incoming phone calls during our busiest hours or lunch hour then you want to listen to our episode today how virtual medical office assistants and receptionists can help your healthcare practice. Today my guest expert is Kyle Sherritt of Sherritt Services, and he will show us how a virtual medical office administration service can improve the bottom line of your healthcare practice and improve the patient experience. See all the show...
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Managing Employees When They Make Mistakes - Addressing Employee Performance
Practice Management Nuggets
Have you ever had an employee who has made a mistake and now you’re scrambling about what to do next? Your business needs a set of reasonable rules and guidelines for employees to follow. This helps to create a safe and respectful workplace and protect the privacy rights of your patients and employees. Your healthcare practice should have a written policy and procedure to guide you in your response to a privacy and security incident. Sometimes, our employees have been directly involved in the incident. For example: Petty theft (personal gain) Snooping in patient or employee records...
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Build Your Authority, Appeal, and Profit as an Author
Practice Management Nuggets
In this episode #104 of the Practice Management Nuggets Podcast, Lind Stirling will walk you through some of the essentials for creating a profitable book that represents you well. Would you like to help family members of your patients to be better prepared to support your patient after treatments? Would you like to coach your patients in between in-person visits? Do you ever feel that you could help more people avoid / prevent illness if they just did this one thing that you specialize in? Do you want your patients to be more compliant with the follow-up actions that help your patients...
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Lessons From The Babylon Telus Health OIPC Investigation Report
Practice Management Nuggets
You've probably heard about the Office of the Information and Privacy Commissioner (OIPC) investigation report into Babylon Health. The investigation report provides privacy guidance for vendors of virtual health solutions and the healthcare providers who use the digital health solutions. This is a great demonstration on why it is so important to ensure that you have current information management agreements with your vendors. Jean Eaton shares tips to help you keep your vendor agreements current and explains why it is important to the protection of patient information and the reputation of...
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5 Critical Things Healthcare Practitioners Need To Have A Profitable Business
Practice Management Nuggets
In the latest episode of Practice Management Nuggets Podcast, Tammy Hyska shares her expert tips on 5 Critical Things Healthcare Practitioners Need To Have A Profitable Business.
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How To Build a Legal Foundation For Your Healthcare Practice | Episode #101
Practice Management Nuggets
In the latest episode of Practice Management Nuggets Podcast, Corrinne Boudreau shares her expert tips on How To Build a Legal Foundation For Your Healthcare Practice.
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What’s New In Cybersecurity In Healthcare | Episode #100
Practice Management Nuggets
What has been happening lately in cybersecurity in healthcare? Today, Anne Genge, CEO of Alexio Corporation is my guest on this episode of Practice Management Nuggets For Your Healthcare Practice! Anne and Jean discuss recent privacy breach scenarios and cybersecurity trends and steps that you can take now to prevent these events to happen to you! Virtual care, telehealth, and working from home presents opportunities – and cybersecurity risks. Digital health and digital transformation has grown rapidly in the last year. Take time now to review your practice and defend yourself from dramatic...
info_outlineHealthcare providers and clinic managers have three common myths about EMR user monitoring auditing.
Myth #1 – The electronic medical record EMR automatically does all the auditing – I don’t have to do anything
Myth #2 – I don’t have to audit my users – I know them
Myth #3 – I won’t have to worry about this until I have a breach
Rob Pruter, the User Monitoring Expert at SPHER is my guest on this episode of Practice Management Nuggets For Your Healthcare Practice!
He’s going to share with us how to protect your practice and your patients when you use Artificial Intelligence (AI) technology that can recognize unusual activities and generate a warning message.
Finally, an easy way to perform user monitoring and quickly recognize risks from external bad actors and employee snooping incidents!
Meet Rob Pruter
Rob is the Chief Revenue Officer at SPHER, Inc.
He is responsible for all global sales, marketing, and partner revenue at SPHER, Inc.
For the past 20 years, he has successfully built marketing programs and partner alliances in the healthcare IT space with larger companies and innovative start-ups.
He has a passion for protecting patient privacy and cybersecurity for the healthcare industry.
And he is my new best friend with a passion to improve audit log monitoring!
To find more from Rob, download the brochure from SPHER! https://informationmanagers.ca/likes-spher
Show Notes
Publish September 7, 2020
00:59 Introduction Jean L. Eaton
01:45 Welcome Rob Pruter
02:40 Pink Elephant in the room
What do clinic managers and health care providers need to know about monitoring audit logs?
02:57 Rob Pruter’s #1 Tip
Nobody goes to the doctor to get their identity stolen.
05:16 What is an audit log?
06:37 Everyone needs a unique user ID
08:48 Myth #1 – The electronic medical record EMR automatically does all the auditing – I don’t have to do anything
11:53 Myth #2 – - I don’t have to audit my users – I know them
15:05 Myth #3 – I won’t have to worry about this until I have a breach
19:45 How To Use AI Audit Log Reports
21:00 Identify security risks right away avoids remediation costs, time spent, and enforces a culture that snooping is not permitted.
23:44 Multiple locations and remote working often also means less supervision. AI auditing tools can help you be proactive.
25:46 Who is AI Audit Monitoring For?
27:14 When is a clinic ready to start AI Audit Monitoring?
28:10 Find Out More From SPHER
https://InformationManagers.ca/Likes-SPHER
Key word Searchie https://PracticeManagementNuggets.Live/search
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I am honoured that you choose to spend your time with me today. Thank you for the opportunity to share my obsession about privacy, confidentiality and security with you!
Reviews for the podcast on whatever platform that you use is greatly appreciated!
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Jean L. Eaton, Your Practical Privacy Coach
and Your Practice Management Mentor
with Information Managers Ltd.