192. Leading with Curiosity: How to Influence Your Team Without Micromanaging
Private Practice Elevation with Daniel Fava
Release Date: 10/08/2025
Private Practice Elevation with Daniel Fava
In this episode of the Private Practice Elevation Podcast, you'll discover how the evolving world of SEO and AI is changing the way therapy practices grow online. Daniel Fava sits down with Chris Morin of Moonraker AI to explore actionable SEO strategies, the future of search, and how to prepare your private practice website for the age of AI-powered discovery. Therapists are often overwhelmed by conflicting SEO advice and unsure how to adapt to the fast-changing world of online search. Many feel stuck using outdated tactics or relying on blog content that takes too long to approve...
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Is it possible to grow a thriving therapy practice while taking insurance? If you've ever wondered whether insurance billing is worth the headache, or how to do it right, this episode is for you. Today’s guest, Jeremy Zug, co-founder of Practice Solutions, breaks down what private practice owners need to know about billing in order to be successful. With over a decade in the healthcare industry and a team that manages billing for thousands of providers, Jeremy brings clarity and strategy to a topic that overwhelms a lot of therapists. Whether you're solo and private pay or...
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If you’ve ever tried Google Ads and felt like you were just lighting your money on fire, you’re not alone. This week, Daniel sits down with John Sanders, founder of RevKey—a digital advertising agency that works exclusively with therapists and mental health professionals—to unpack why so many private practices struggle to make Google Ads work, and what you can do differently. In their conversation, John and Daniel dig into the most common reasons therapists waste money on paid ads. And it often starts with your private practice’s website. If your site isn’t...
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Your homepage isn't just a digital introduction to your private practice — it's one of the most powerful tools you have to build trust and convert visitors into clients. In this solo episode, Daniel shares his top tips for creating a homepage that doesn’t just look good, but actually works hard for your business. He breaks down exactly what makes a homepage successful, from layout and copy to emotional connection and mobile performance. If you're redesigning your website or wondering why your homepage isn't pulling its weight, this episode will help you focus on what really...
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If you’ve ever felt frustrated by missed client inquiries or uncertain about whether your marketing is actually working, you’re not alone. Many practice owners rely on spreadsheets, sticky notes, and scattered inboxes to manage new leads — and the result is lost revenue, inconsistent follow-up, and plenty of sleepless nights. In today’s episode, I’m joined by Brent Stutzman, founder of TheraSaaS, a HIPAA-compliant CRM built specifically for therapists in private practice. Brent brings years of experience helping practices scale through smarter marketing systems, and...
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If you’ve ever felt unsure about what SEO really is — or why your website isn’t getting the traffic or clients you expected — this episode is for you. Daniel pulls back the curtain on the most common misunderstandings therapists have about SEO and shares what’s actually working in today’s digital landscape. This episode was born out of behind-the-scenes conversations with our Lead SEO Specialist — and the real, recurring questions and roadblocks we see come up with our clients. Whether it’s confusion about how SEO works, frustration over slow results, or the...
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In this episode of the Private Practice Elevation Podcast, we’re joined by Michael Diettrich-Chastain, founder of Arc Integrated — a leadership development consultancy that helps teams and leaders around the world create cultures of engagement, sustainability, and purpose. Michael brings a unique background that blends psychology, therapy, and organizational development. He’s worked in everything from community mental health to corporate coaching and now supports leaders in shaping healthier workplace dynamics. His insights have been featured in Time, Entrepreneur, and The...
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If you've ever thought, "Just build me a website," and assumed it was a straightforward process, this episode is for you! Daniel is joined by Paula Allera, Private Practice Elevation's own project manager, for a behind-the-scenes look at what really goes into website project management. With a background in web design, development, and digital marketing, Paula brings a rare blend of technical knowledge and operations savvy that helps keep projects on track. In this conversation, Daniel and Paula unpack the often-invisible side of website development — from estimating timelines to...
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Many therapists in private practice want to run a solid, ethical business—but the idea of “compliance” can feel confusing, overwhelming, or even downright scary. Between HIPAA requirements, proper documentation, and ever-changing policies, it’s tough to know what you don’t know… and easy to put it off for another day. In this episode of the Private Practice Elevation Podcast, Daniel Fava sits down with Dr. Tiana Kelly to demystify compliance and make it feel manageable—even if you're just getting started. Tiana shares how she built the compliance program at Move Forward...
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Optimizing Operations: Building a Strong Foundation for Private Practice Growth Running a private practice often means wearing multiple hats—therapist, admin, marketer, and CEO. Without the right systems in place, the behind-the-scenes responsibilities can quickly become overwhelming, leading to burnout and limited growth. This episode of Private Practice Elevation explores how creating strong backend systems can help practice owners move from survival mode to sustainable growth. Daniel Fava is joined by Bri Chrisman, founder and CEO of BossCo, an operations-focused agency that...
info_outlineIn this episode of the Private Practice Elevation Podcast, we’re joined by Michael Diettrich-Chastain, founder of Arc Integrated — a leadership development consultancy that helps teams and leaders around the world create cultures of engagement, sustainability, and purpose.
Michael brings a unique background that blends psychology, therapy, and organizational development.
He’s worked in everything from community mental health to corporate coaching and now supports leaders in shaping healthier workplace dynamics.
His insights have been featured in Time, Entrepreneur, and The Washington Post, and his bestselling book Changes explores how individuals and teams can navigate growth more effectively.
Whether you're a group practice owner, leading a small team, or simply looking to strengthen your leadership mindset, this episode will give you practical frameworks to improve communication, foster autonomy, and influence your team without micromanaging.
Michael shares why curiosity — not control — is the key to effective leadership, and how asking the right questions can shift your entire team culture.
In This Episode, You’ll learn:
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How to influence your team’s behavior through inquiry rather than command
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Why understanding communication styles (like DISC) can prevent conflict and boost collaboration
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Simple questions to start meetings with intention and end them with clarity
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A 3-step framework for performance reviews and post-mortems (great for handling breakdowns without blame)
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How to balance autonomy and accountability with tools like the Success Path and Communication Map
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Why your response to failure is one of the most defining elements of your practice’s culture
Michael also shares some incredible free resources, including a quick leadership quiz and an invite to his annual leadership retreat in Costa Rica.
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This Episode Is Brought To You By
Alma is on a mission to simplify access to high-quality, affordable mental health care by giving providers the tools they need to build thriving in-network private practices. When providers join Alma, they gain access to insurance support, teletherapy software, client referrals, automated billing and scheduling tools, and a vibrant community of clinicians who come together for education, training, and events.
Learn more about building a thriving private practice with Alma at helloalma.com/elevation.
About Michael Diettrich Chastain
Michael Diettrich Chastain is an author, speaker, professional coach and consultant dedicated to peak performance.
Michael is an expert on peak performance in the workplace and is passionate about helping leaders and teams create company cultures of engagement, sustainability, and purpose. He is the founder of Arc Integrated, a leadership development consultancy serving teams and leaders around the globe. Michael is widely regarded by the various CEO’s and leaders he has worked with as the “go to resource” for helping to transform the company cultures in which he works. His writing has been featured in Time, Money, Entrepreneur and The Washington Post and his first book (Changes) which was released in 2019 became an instant best seller in multiple categories. Michael’s mission is to help create and maintain purpose driven organizations that elevate the consciousness of all involved.
About Daniel Fava
Daniel Fava is the owner and founder of Private Practice Elevation, a website and SEO agency focused on helping private practice owners create websites that increase their online visibility and attract more clients. Private Practice Elevation offers web design services, SEO (search engine optimization), and WordPress support to help private practice owners grow their businesses through online marketing.
Daniel lives in Atlanta, GA with his wife Liz, and two energetic boys. When he’s not working he enjoys hiking by the river, watching hockey, and enjoying a dram of bourbon.