Preparing for a cashless, platform-based, and technology-driven society
Release Date: 02/16/2023
Innovative Culture and AI—Digital Transformation in the City of Kelowna
Public Sector Future
As the former CIO for the City of Kelowna in Canada, Jazz Pabla led a small team charged with delivering digital services and meeting the developing needs of a growing city. He talks with host Olivia Neal to explore how the team used Generative AI to test new approaches to service delivery, to support developers, and to create a culture of innovation that attracts and keeps talented people. Click and their conversation. Click . Olivia Neal [host] | Jazz Pabla [guest] | for more information and transcripts of all episodes Discover...
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Accessibility Fundamentals—Collaborating for Impact
Public Sector Future
Rich Corbridge is the Chief Digital and Information Officer for the UK’s Department for Work and Pensions (DWP), the UK’s biggest public service department with 100,000 employees, serving 20 million customers. Rich joins host Olivia Neal to discuss how DWP has been embedding approaches to accessibility, including by partnering with Microsoft to build the accessibility skills of their employees, which in turn helps them to support jobseekers with disabilities to better use technology in gaining and retaining employment in an increasingly digital workplace. of this...
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A Connected and Citizen-Centered City—Lessons from Brussels
Public Sector Future
Join host Olivia Neal as she meets Mary Odile Longard, the CEO of i-CITY. Marie Odile shares the approach that she and her team have taken to enable the digital transformation of the City of Brussels. She introduces BRUCE, the new omni-channel platform used by the city, explains the impact of this work on citizens and employees, as well as her lessons for others. of this episode. Olivia Neal [host] | Marie Odile Lognard [guest] | Learn more about I-CITY and BRUCE on their website: for more information and transcripts of all...
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Transforming Public Sector Services using Generative AI—Global Case Studies
Public Sector Future
Robyn Scott, the CEO and Co-founder of Apolitical joins host Olivia Neal as they discuss the findings of a new report on generative AI in the public sector. Using examples from Japan, Canada and Portugal, they explore the potential for generative AI to transform government operations. Robyn shares the lessons other public sector organizations can learn from these leading examples, and the ‘balance towards optimism’ of public servants. of this episode. Olivia Neal [host] | Robyn Scott [guest] | Read the report: for more information...
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Digital Transformation in Defense—A Conversation with General Bob Brown
Public Sector Future
In this episode, guest host AT Ball interviews General Bob Brown, President of Association of the United States Army (AUSA), exploring the evolving role of digital tech in defense. The conversation emphasizes the impact of technologies like AI, cloud solutions, and collaboration across sectors. General Brown highlights the need for talent development and education, emphasizing AUSA's role in navigating the shift to a more digitally-driven military landscape. The episode provides valuable perspectives on the intersection of technology, security, and collaboration in the defense sector, offering...
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Leveling the cybersecurity playing field with AI, Machine Learning, and Cloud
Public Sector Future
Jonathan Cassar, the Chief Technology Officer and Head of Information Security at the Malta Information Technology Agency (MITA), provides insights into global cybersecurity trends and their implications for the public sector. He discusses strategies to bolster cybersecurity in government and critical infrastructure, approaches to tackling the cybersecurity talent shortage, the integration of human expertise with technology to combat threats effectively, and best practices for automating security operations in government. Olivia Neal [host] | for more information and...
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Modernizing National Approaches to Cybersecurity
Public Sector Future
Sami Khoury is the Head of the Canadian Government’s Centre for Cyber Security. As Canada’s technical authority on cyber security, the team use their expertise to keep safe the information and systems that Canadians rely on, to protect and defend the country’s cyber assets and to lead Canada’s federal response to cybersecurity events. Olivia Neal [host] | for more information and transcripts of all episodes Discover and follow other Microsoft podcasts at
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Cybersecurity in an AI-Driven Landscape
Public Sector Future
Cybersecurity stands at the forefront of global concerns in a dynamic realm where technology constantly evolves. Recent advancements in generative AI have opened new avenues for both progress and peril. Guest host Alvaro Vitta and Tom Burt, Microsoft CVP of Customer Security and Trust at Microsoft, delve into the cybersecurity insights gleaned from the 2023 Microsoft Digital Defense Report (MDDR) and the pressing need for collaboration between public sectors and private industries to navigate this evolving landscape effectively. Olivia Neal [host] | Alvaro Vitta Tom Burt for more...
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India's Journey to Digital Transformation—A Conversation with Dr. Pramod Varma
Public Sector Future
India's digital transformation journey has relied on the power of strategic thinking, collaboration, and innovative solutions. Microsoft Digital ID lead Colleen Elliott and Dr. Pramod Varma, an expert in the field of digital public infrastructure and former Chief Architect of India’s Aadhar digital identity program, explore how India overcame significant challenges to pave the way for a thriving digital ecosystem and its digital identity program that has successfully covered more than 1.3 billion people. Click of this episode. Olivia Neal [host] | Colleen Elliott...
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Championing Identity for All—Empowerment and Progress in Africa
Public Sector Future
Join guest host Colleen Elliott as she engages in a compelling conversation with Dr. Joseph Atick, Executive Chairman of ID4Africa. Together, they delve into the impactful work of ID4Africa, a pioneering movement dedicated to propelling digital identity adoption across the African continent. Explore their insights into the evolving landscape of identity in the age of digital innovation and its promising future. Olivia Neal [host] | Colleen Elliott [guest host] | Dr. Joseph Atick [guest] | for more information and transcripts of all episodes Discover and follow other...
info_outlineIn this episode, host Olivia Neal meets Professor Dennis Weber and Dr. Dennis Post. They share insights from the CPT research project, which outlines the impacts and opportunities for tax operations of emerging technologies such as cryptocurrencies, blockchain, and artificial intelligence.
Olivia Neal [host] | LinkedIn
Dennis Post [guest] | LinkedIn
Dennis Weber [guest] | LinkedIn
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