Public Sector Future
This is a show for anyone who cares about using digital approaches in the public sector to deliver better outcomes. We explore stories from around the world, where public servants have been successful at driving change. We meet the people behind the stories, to hear their first-hand experiences and lessons learned. Throughout the series we discuss technology and trends, as well as the cultural aspects of making change happen.
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Innovative Culture and AI—Digital Transformation in the City of Kelowna
04/18/2024
Innovative Culture and AI—Digital Transformation in the City of Kelowna
As the former CIO for the City of Kelowna in Canada, Jazz Pabla led a small team charged with delivering digital services and meeting the developing needs of a growing city. He talks with host Olivia Neal to explore how the team used Generative AI to test new approaches to service delivery, to support developers, and to create a culture of innovation that attracts and keeps talented people. Click and their conversation. Click . Olivia Neal [host] | Jazz Pabla [guest] | for more information and transcripts of all episodes Discover and follow other Microsoft podcasts at /.
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Accessibility Fundamentals—Collaborating for Impact
03/07/2024
Accessibility Fundamentals—Collaborating for Impact
Rich Corbridge is the Chief Digital and Information Officer for the UK’s Department for Work and Pensions (DWP), the UK’s biggest public service department with 100,000 employees, serving 20 million customers. Rich joins host Olivia Neal to discuss how DWP has been embedding approaches to accessibility, including by partnering with Microsoft to build the accessibility skills of their employees, which in turn helps them to support jobseekers with disabilities to better use technology in gaining and retaining employment in an increasingly digital workplace. of this episode. Olivia Neal [host] | Rich Corbridge [guest] | for more information and transcripts of all episodes Join the to learn more about how the newest tech can bridge the accessibility divide. Discover and follow other Microsoft podcasts at .
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A Connected and Citizen-Centered City—Lessons from Brussels
02/29/2024
A Connected and Citizen-Centered City—Lessons from Brussels
Join host Olivia Neal as she meets Mary Odile Longard, the CEO of i-CITY. Marie Odile shares the approach that she and her team have taken to enable the digital transformation of the City of Brussels. She introduces BRUCE, the new omni-channel platform used by the city, explains the impact of this work on citizens and employees, as well as her lessons for others. of this episode. Olivia Neal [host] | Marie Odile Lognard [guest] | Learn more about I-CITY and BRUCE on their website: for more information and transcripts of all episodes Discover and follow other Microsoft podcasts at
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Transforming Public Sector Services using Generative AI—Global Case Studies
02/08/2024
Transforming Public Sector Services using Generative AI—Global Case Studies
Robyn Scott, the CEO and Co-founder of Apolitical joins host Olivia Neal as they discuss the findings of a new report on generative AI in the public sector. Using examples from Japan, Canada and Portugal, they explore the potential for generative AI to transform government operations. Robyn shares the lessons other public sector organizations can learn from these leading examples, and the ‘balance towards optimism’ of public servants. of this episode. Olivia Neal [host] | Robyn Scott [guest] | Read the report: for more information and transcripts of all episodes Discover and follow other Microsoft podcasts at
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Digital Transformation in Defense—A Conversation with General Bob Brown
11/20/2023
Digital Transformation in Defense—A Conversation with General Bob Brown
In this episode, guest host AT Ball interviews General Bob Brown, President of Association of the United States Army (AUSA), exploring the evolving role of digital tech in defense. The conversation emphasizes the impact of technologies like AI, cloud solutions, and collaboration across sectors. General Brown highlights the need for talent development and education, emphasizing AUSA's role in navigating the shift to a more digitally-driven military landscape. The episode provides valuable perspectives on the intersection of technology, security, and collaboration in the defense sector, offering a glimpse into the future of digital transformation in the public sector. Click of this episode. AT Ball [guest host] Olivia Neal [host] | for more information and transcripts of all episodes Discover and follow other Microsoft podcasts at
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Leveling the cybersecurity playing field with AI, Machine Learning, and Cloud
11/09/2023
Leveling the cybersecurity playing field with AI, Machine Learning, and Cloud
Jonathan Cassar, the Chief Technology Officer and Head of Information Security at the Malta Information Technology Agency (MITA), provides insights into global cybersecurity trends and their implications for the public sector. He discusses strategies to bolster cybersecurity in government and critical infrastructure, approaches to tackling the cybersecurity talent shortage, the integration of human expertise with technology to combat threats effectively, and best practices for automating security operations in government. Olivia Neal [host] | for more information and transcripts of all episodes Discover and follow other Microsoft podcasts at
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Modernizing National Approaches to Cybersecurity
10/26/2023
Modernizing National Approaches to Cybersecurity
Sami Khoury is the Head of the Canadian Government’s Centre for Cyber Security. As Canada’s technical authority on cyber security, the team use their expertise to keep safe the information and systems that Canadians rely on, to protect and defend the country’s cyber assets and to lead Canada’s federal response to cybersecurity events. Olivia Neal [host] | for more information and transcripts of all episodes Discover and follow other Microsoft podcasts at
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Cybersecurity in an AI-Driven Landscape
10/12/2023
Cybersecurity in an AI-Driven Landscape
Cybersecurity stands at the forefront of global concerns in a dynamic realm where technology constantly evolves. Recent advancements in generative AI have opened new avenues for both progress and peril. Guest host Alvaro Vitta and Tom Burt, Microsoft CVP of Customer Security and Trust at Microsoft, delve into the cybersecurity insights gleaned from the 2023 Microsoft Digital Defense Report (MDDR) and the pressing need for collaboration between public sectors and private industries to navigate this evolving landscape effectively. Olivia Neal [host] | Alvaro Vitta Tom Burt for more information and transcripts of all episodes Discover and follow other Microsoft podcasts at
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India's Journey to Digital Transformation—A Conversation with Dr. Pramod Varma
09/21/2023
India's Journey to Digital Transformation—A Conversation with Dr. Pramod Varma
India's digital transformation journey has relied on the power of strategic thinking, collaboration, and innovative solutions. Microsoft Digital ID lead Colleen Elliott and Dr. Pramod Varma, an expert in the field of digital public infrastructure and former Chief Architect of India’s Aadhar digital identity program, explore how India overcame significant challenges to pave the way for a thriving digital ecosystem and its digital identity program that has successfully covered more than 1.3 billion people. Click of this episode. Olivia Neal [host] | Colleen Elliott [guest host] | Dr. Pramod Varma [guest] | for more information and transcripts of all episodes. Discover and follow other Microsoft podcasts at
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Championing Identity for All—Empowerment and Progress in Africa
09/07/2023
Championing Identity for All—Empowerment and Progress in Africa
Join guest host Colleen Elliott as she engages in a compelling conversation with Dr. Joseph Atick, Executive Chairman of ID4Africa. Together, they delve into the impactful work of ID4Africa, a pioneering movement dedicated to propelling digital identity adoption across the African continent. Explore their insights into the evolving landscape of identity in the age of digital innovation and its promising future. Olivia Neal [host] | Colleen Elliott [guest host] | Dr. Joseph Atick [guest] | for more information and transcripts of all episodes Discover and follow other Microsoft podcasts at
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Lifelong Learning: Building Digital Skills through Continuing Education
06/29/2023
Lifelong Learning: Building Digital Skills through Continuing Education
In this episode, host Olivia Neal talks with Dr. Sheila LeBlanc, Associate Vice President for Continuing Education at the University of Calgary. They explore the role of lifelong learning, how demands from students and local businesses are changing, and ways in which using data can improve student success. Olivia Neal [host] | Dr. Sheila LeBlanc [guest] | for more information and transcripts of all episodes Discover and follow other Microsoft podcasts at
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Curiosity and hope: building foundations for the future workforce
06/22/2023
Curiosity and hope: building foundations for the future workforce
Washington State is leading the way in using new technologies to engage students and build digital skills. In this episode, host Olivia Neal talks to Superintendent Chris Reykdal to learn how they have adopted programs like ‘Coding in Minecraft’ to build interest and excitement, and to develop the foundations for students’ future success. Olivia Neal [host] | Chris Reykdal [guest] | for more information and transcripts of all episodes Discover and follow other Microsoft podcasts at
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Building a platform for digital skills
06/15/2023
Building a platform for digital skills
In this episode, host Olivia Neal talks to Her Excellency Ohood Khalfan Al Roumi, Minister of State for Government Development of the Future in the United Arab Emirates. She explains how the UAE are approaching building digital skills at scale through their Jahiz platform, and why understanding digital needs to start from the top. Olivia Neal [host] | HE Ohood Khalfan Al Roumi [guest] for more information and transcripts of all episodes Discover and follow other Microsoft podcasts at
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The importance of skilling in the digital world
05/11/2023
The importance of skilling in the digital world
In this episode, host Olivia Neal talks with Geoff Connell, the Chief Digital Officer for Norfolk County Council. He shares successful approaches for training and upskilling employees, building digital skillsets, and getting the most from your investment in technology. Olivia Neal [host] | Geoff Connell [guest] | for more information and transcripts of all episodes. Discover and follow other Microsoft podcasts at
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The UK’s Police Digital Service
04/27/2023
The UK’s Police Digital Service
In this episode, host Olivia Neal speaks with Ian Bell, CEO of the UK’s Police Digital Service. He offers an inside look into the role of the Police Digital Service and how it is harnessing the power of digital, data, and technology to enable UK policing to better protect the communities it serves. Olivia Neal [host] | Ian Bell [guest] | for more information and transcripts of all episodes Discover and follow other Microsoft podcasts at
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Digital Forensics
04/20/2023
Digital Forensics
In this episode, host Olivia Neal speaks with Detective Sergeant John Price from the West Midlands Police Force in the United Kingdom. He shares insights from the world of digital forensics and how investigators are using technology to help victims more effectively in the modern age. Olivia Neal [host] | John Price [guest] | for more information and transcripts of all episodes Discover and follow other Microsoft podcasts at
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Tech Saving Lives: Transforming Emergency Response
04/06/2023
Tech Saving Lives: Transforming Emergency Response
In this episode, host Olivia Neal speaks to San Bernardino Fire Chief Dan Munsey. Chief Munsey is also Chair of the International Association of Fire Chiefs Technology Council. He shares how embracing new technologies has brought opportunities to transform emergency response and help protect the two million residents of San Bernardino County. Olivia Neal [host] | Dan Munsey [guest] | for more information and transcripts of all episodes Discover and follow other Microsoft podcasts at
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Technology Trends and Decision Advantage in Defense
02/23/2023
Technology Trends and Decision Advantage in Defense
In this episode, guest host AT Ball speaks to Retired Vice Admiral Ann E. Rondeau, President of the Naval Postgraduate School. Rondeau offers an inside look into how defense organizations can adopt digital tools and adapt with emerging technology. AT Ball [host] | Ann E. Rondeau [guest] | for more information and transcripts of all episodes Discover and follow other Microsoft podcasts at
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Preparing for a cashless, platform-based, and technology-driven society
02/16/2023
Preparing for a cashless, platform-based, and technology-driven society
In this episode, host Olivia Neal meets Professor Dennis Weber and Dr. Dennis Post. They share insights from the CPT research project, which outlines the impacts and opportunities for tax operations of emerging technologies such as cryptocurrencies, blockchain, and artificial intelligence. Olivia Neal [host] | Dennis Post [guest] | Dennis Weber [guest] | for more information and transcripts of all episodes Discover and follow other Microsoft podcasts at
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Becoming a Digital Government: Lessons from Ukraine
02/02/2023
Becoming a Digital Government: Lessons from Ukraine
In this episode, host Olivia Neal speaks to Gulsanna Mamediieva, of the Ministry of Digital Transformation of Ukraine. Gulsanna shares how the government has embraced digital transformation and digital identity, and how this has supported citizens during the war. Olivia Neal [host] | Gulsanna Mamediieva [guest] | for more information and transcripts of all episodes Discover and follow other Microsoft podcasts at
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Digital Collaboration in Defense: Using technology to enable secure cooperation
01/19/2023
Digital Collaboration in Defense: Using technology to enable secure cooperation
In this episode, the second of our Defense and Intelligence mini-series, guest host AT Ball talks to Perry Smith of Myriad Technologies. Perry shares an inside look into technology that enables secure collaboration between defense organizations. AT Ball [host] | Perry Smith [guest] | for more information and transcripts of all episodes Discover and follow other Microsoft podcasts at
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Defense and Intelligence: Adopting digital engineering
01/12/2023
Defense and Intelligence: Adopting digital engineering
In this episode, host Olivia Neal introduces Microsoft's AT Ball, who will be guest hosting January’s mini-series on Defense and Intelligence. AT’s first guest is Robert Clifford, Chief Digital Officer for BAE Systems, Maritime and Land Division. They discuss how digital engineering with agile approaches and cloud-enabled technologies can help achieve mission outcomes. AT Ball [host] | Robert Clifford [guest] | for more information and transcripts of all episodes Discover and follow other Microsoft podcasts at
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Lessons Learned from 100 Years of City Planning
12/20/2022
Lessons Learned from 100 Years of City Planning
Tom Wright is the CEO of the Regional Plan Association, an organization that brings together research, communities, and politicians to help plan the New York metropolitan region. He joined Future of Infrastructure host Jeremy Goldberg for a discussion of what they’ve learned by taking the long view of city and regional planning. for more information and transcripts of all episodes Discover and follow other Microsoft podcasts at
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Building for Resilience
12/13/2022
Building for Resilience
Dan Zarrilli, Special Advisor for Climate & Sustainability at Columbia University, and former Chief Climate Policy Advisor in the New York City Mayor’s Office, joins Future of Infrastructure host Jeremy Goldberg to talk about lessons learned from Hurricane Sandy and how New York City committed to a comprehensive approach to infrastructure that helps mitigate the impact of climate change and extreme weather. Dan Zarrilli | "" for more information and transcripts of all episodes Discover and follow other Microsoft podcasts at
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Building blocks for digital transformation
12/06/2022
Building blocks for digital transformation
In this episode, host Olivia Neal welcomes Ashleigh Sinclair, Managing Associate at Linklaters and Andrew Cooke, Global Policy Lead at Microsoft. The co-authors share insights from their paper on How to Use Building Blocks for a Successful Digital Transformation Strategy. Olivia Neal [host] | Andrew Cooke [guest] | Ashleigh Sinclair [guest] for more information and transcripts of all episodes Discover and follow other Microsoft podcasts at
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Digital Innovation in Tax and Customs
11/23/2022
Digital Innovation in Tax and Customs
Mick Connolly is the Head of IT Innovation for HM Revenue and Customs in the UK. He chats with guest host Steve Barr about using technology to reach your goals, and the importance of innovation in tax and customs operations. Steve Barr [host] | Mick Connolly [guest] | for more information and transcripts of all episodes Discover and follow other Microsoft podcasts at
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The future of tax operations
11/10/2022
The future of tax operations
On the first episode of our Public Finance mini-series, Jeff Saviano, the Global Tax Innovation Leader for EY, tells host Olivia Neal about the intersection of tax and innovation and shares what he sees in the future of public finance. Olivia Neal [host] | Jeffrey Saviano [guest] | for more information and transcripts of all episodes. Discover and follow other Microsoft podcasts at
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Cybersecurity, Compliance and Cloud: Lessons from Singapore
10/28/2022
Cybersecurity, Compliance and Cloud: Lessons from Singapore
How can governments manage and improve their cybersecurity and compliance? On the third episode of our cybersecurity mini-series, GovTech’s Yeo Beng Huay explains how her team are using agile approaches to policy making, automation, and training to help agencies manage cybersecurity and compliance in the transition to cloud. Alvaro Vitta [host] | Yeo Beng Huay [guest] | for more information and transcripts of all episodes Discover and follow other Microsoft podcasts at
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Military Lessons on Cyberdefense
10/20/2022
Military Lessons on Cyberdefense
On the second episode of our cybersecurity mini-series, Dr. Marcus Thompson talks with guest host, Alvaro Vitta about military lessons on cyber defense. He shares best practices for protecting sensitive data and why making risk-based decisions is so important. Alvaro Vitta [host] | Marcus Thompson [guest] | for more information and transcripts of all episodes Discover and follow other Microsoft podcasts at
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Cyber Resilience in Government
10/06/2022
Cyber Resilience in Government
Host Olivia Neal introduces Alvaro Vitta, Microsoft’s Worldwide Public Sector lead for cybersecurity. October is National Cybersecurity Awareness Month and we’re dedicating a set of Public Sector episodes to exploring this topic. Alvaro’s first guest is Tom Burt, Corporate Vice President of Customer Security and Trust at Microsoft. Tom discusses working with the government in Ukraine on cyber defense and how public sector organizations can be better prepared for future attacks. for more information and transcripts of all episodes Alvaro Vitta [host] | Tom Burt [guest] | Discover and follow other Microsoft podcasts at
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