An Opportunity for Transforming Legacy Systems, Service Delivery and UX at the Magistrates' Court of Victoria - Richard Hodge - Episode 106
Release Date: 09/02/2024
A 5 Year IT Modernisation Journey in 15 Minutes - Ron Hughes - Episode 115
Public Sector Podcast
The Employment Development Department serves millions of Californians through dedicated programs and services like unemployment and disability benefits, Paid Family Leave, workforce services and more. They’ve been on a long-term transformation project to upgrade their IT infrastructure. Ron Hughes, the Deputy Director for EDDNext, has three decades in IT leadership with a specific focus on large-scale digital transformation projects. He'll be sharing what a 5 year IT modernisation project looks like in just 15 minutes. Ron Hughes the Deputy Director for EDDNext For more...
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Building the Business Case for Emerging Tech - Stuart Watt - Episode 114
Public Sector Podcast
Building a successful business case is difficult for a number of reasons. It's important to craft a narrative that appeals to decision-makers, capturing a variety of user-benefits often involves extensive collaboration, and the project has to align with the overarching objectives of the organisation. In this episode, Stuart Watt, CIO of the Department of Primary Industries and Trade shares how he built the business case for microservices in South Australian government. Stuart Watt, CIO, Department of Primary Industries and Regions SA For more great insights head to
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Bridging the Gap in Data Skills - Nicky Bull - Episode 113
Public Sector Podcast
In a dynamic conversation, co-founder of Public Sector Network, Charlie Hamer engaged with Blue Chameleon Corporate Consultant, Nicky Bull, who illuminated the evolving landscape of data skills necessary for effective reporting and analysis. Nicky Bull, Corporate Consultant, Blue Chameleon For more great insights head to
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Cultivating Leaders for Tomorrow - Malcolm Dawes - Episode 112
Public Sector Podcast
In a world where effective leadership can shape the future, Charlie Hamer, co-founder of the Public Sector Network, recently engaged in a thought-provoking conversation with leadership expert Malcolm Dawes. Their discussion delved into the essence of leadership in the public sector, highlighting skills that go beyond mere management. Malcolm Dawes, Managing Director, dta WORLDWIDE. For more great insights head to
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Enhancing User Experience in Government Services - Carmine Mastrantone - Episode 111
Public Sector Podcast
In an insightful interview with Charlie Hamer, co-founder of the Public Sector Network, design research leader Carmine Mastrantone discusses actionable methods for creating citizen-centric solutions that can greatly enhance service delivery. Carmine Mastrantone, Design research Leader & Mentor. For more great insights head to
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Synergizing Data and Technology for a Transformative Future - Virginia Senior Data Leaders - Episode 110
Public Sector Podcast
Hear from Virginia senior data leaders on how organizations can drive innovation and decision-making, enhance efficiency, protect data privacy, and foster a data-driven culture by synergizing data and technology through effective integration strategies and promoting data literacy. Chris Burroughs, Director Data Protection and Governance, Commonwealth of Virginia, Office of the Secretary of Administration, Office of Data Governance and Analytics Ravi Padma, Chief Technology Officer, Virginia Department of Veterans Services Alex DerHovhannessian, Senior Vice President, Voyatek Moderator:...
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Securing Australia's cyber interests through strategic collaboration and prioritisation - Helge Janicke - Episode 109
Public Sector Podcast
Cyber security is a highly regulated, complex mission. Collaboration among global alliances is an opportunity for Australia to learn from wrong-turns and become a fast-follower. Tune in to this week's episode where Helge Janicke, the Deputy CEO and Research Director for the Cyber Security Cooperative Research Centre, shares how distinct types of collaboration enables both operational updates and strategic policy alignment as well as how to keep up to date with the rapid changes in technology. Helge Janicke, Deputy CEO/Research Director, Cyber Security Cooperative Research Centre. For more...
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Queensland’s digital journey is a blueprint for inclusive development - Chris McLaren - Episode 108
Public Sector Podcast
Over 1 million Queenslanders don't have access to connectivity either through a lack of resources or education. Digital inclusion has played a critical role in improving Queensland's development and economic outcomes. Tune in to this week's episode where Chris McLaren, the Queensland Government Chief Customer and Digital Officer delivers a case study in inclusive growth that benefits all citizens - a philosophy for government servicing that is paving the way government is responding to the state's needs, including a world-first first-nations digital services program. Chris McLaren, Queensland...
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Tech Trends Transforming the Public Sector: Navigating the New Frontier in Manitoba - Jeremy Read - Episode 107
Public Sector Podcast
In this panel, three Manitoba public sector executives discussed the current state of digital transformation in Manitoba's public sector. They also highlighted success stories involving AI and Machine Learning, Blockchain, and IoT, etc. The panel also examined the key tech trends shaping the public sector, focusing on the opportunities these technologies present and the challenges faced in their adoption. Jeremy Read, CEO, The University of Winnipeg Beverlie Stuart, Vice President, Business and Organizational Development, Manitoba Institute of Trades and Technology Diane Burelle, Equity,...
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An Opportunity for Transforming Legacy Systems, Service Delivery and UX at the Magistrates' Court of Victoria - Richard Hodge - Episode 106
Public Sector Podcast
Courts have not historically been innovators of the public service, however COVID became impetus to forgo legacy paper-based records in favor of digitised data governance. Hear from Richard Hodge, the Director of Innovation and Service Experience at the Magistrates Court of Victoria, on how this transformation has affected both performance and service levels. From catering to a diverse range of legal services to meeting the complex justice-related needs of Melbourne’s culturally rich meltingpot, this is a case study in designing an authentically accessible, inclusive and equitable,...
info_outlineCourts have not historically been innovators of the public service, however COVID became impetus to forgo legacy paper-based records in favor of digitised data governance. Hear from Richard Hodge, the Director of Innovation and Service Experience at the Magistrates Court of Victoria, on how this transformation has affected both performance and service levels. From catering to a diverse range of legal services to meeting the complex justice-related needs of Melbourne’s culturally rich meltingpot, this is a case study in designing an authentically accessible, inclusive and equitable, human-centered user-experience for public servicing.
Richard Hodge, Director, Innovation & Service Experience, Magistrates’ Court of Victoria
For more great insights head to www.PublicSectorNetwork.co