Real Estate Excellence
Are your real estate deals falling apart because you're not mastering the art of negotiation and timing? In this episode of the Real Estate Excellence Podcast, Bobbie Jean DeMunck joins Tracy Hayes to unpack what it takes to thrive in today's volatile real estate market. With over 15 years in the business and a background in interior design and banking, Bobbie shares how blending aesthetics with strategy helps her listings stand out and sell faster—even in a slower market. She reveals her unique approach to negotiation, how she wins offers by shortening inspection periods and timelines,...
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What if your side hustle became your true calling? In this episode of the Real Estate Excellence Podcast, Tracy Hayes sits Edwina Burch. Edwina Burch is a dynamic Jacksonville real estate agent, shares her journey from aspiring attorney to becoming one of the top real estate agents in northeast Florida. Starting her career in education administration, Edwina transitioned to real estate after being inspired by a colleague’s challenging real estate deal. Quickly realizing that selling real estate was not as simple as HGTV portrayed, Edwina embraced the challenge and soon achieved...
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What does it take to build a thriving real estate business from scratch—while raising three kids as a single mom? In this episode of the Real Estate Excellence Podcast, Tracy Hayes sits down with Beverly Hecht, a top Jacksonville Beach realtor, who shares her compelling journey from IT sales to becoming a real estate powerhouse. A Jacksonville native with deep community roots, Beverly dives into how her corporate discipline, single-mom tenacity, and relentless drive helped her transition into real estate and build a loyal client base along Florida’s First Coast. From navigating tough...
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What happens when you mix discipline, precision, and deep empathy into a real estate business? In this episode of the Real Estate Excellence Podcast, Tracy Hayes welcomes Cindy James. Cindy is a licensed REALTOR, & Broker Associate, public speaker, and co-owner of Island Construction & Remodeling in Jacksonville, FL. With over 30 years in the corporate world and a background in real estate investing, Cindy blends business savvy, local expertise, and construction knowledge to help clients buy, sell, and transform homes with confidence. She’s built a standout brand by leading with...
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What if the key to long-term success in real estate isn’t sales skills—but mentorship, purpose, and adaptability? In this episode of the Real Estate Excellence Podcast, Tracy Hayes welcomes Sarah Olson, a powerhouse broker and mentor with over two decades of experience in Northeast Florida. From leading First Coast Collective at RE/MAX Unlimited to launching her own Real Estate Agent Success Academy, Sarah shares her journey of transformation—from a tax accountant to a top-tier agent and educator. With an innate ability to connect, teach, and inspire, she reveals the secrets...
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What if the secret to leveling up your real estate game lies in the systems you don’t see? In this episode of the Real Estate Excellence Podcast, Tracy Hayes welcomes Tiffany Freeman—a former transaction coordinator turned high-performing agent with Ingle & Volkers. With a sharp mind for systems and strategy honed through military family life and 2,000+ real estate transactions, Tiffany unveils her journey from resisting real estate to thriving at its forefront. Listeners get a front-row seat to Tiffany’s unique insights on how backend mastery, tech-savvy tools, and...
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Is your brokerage truly giving you freedom, flexibility, and financial growth? In this episode of the Real Estate Excellence Podcast, Tracy Hayes welcomes with Kimberly L. Waterhouse, Veteran USMC. Kimberly shares how her journey from the United States Marine Corps to Jacksonville real estate has been a masterclass in reinvention. With a rich background in media, marketing, and business leadership, Kimberly brings more than just property expertise—she brings people-first values, military grit, and a deep understanding of Jacksonville’s evolving communities. Kimberly dives deep into...
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Is your brokerage truly giving you freedom, flexibility, and financial growth? In this episode of the Real Estate Excellence Podcast, Tracy Hayes dives into the dynamic world of REAL Brokerage with guests Gigi Urbanski and Mike Rolewicz. Together, they explore how REAL is disrupting the traditional brokerage model by focusing on scalable support, tech-driven efficiency, and multiple income streams. From streamlined operations to a thriving agent community, REAL positions itself not as a destination, but a vehicle to entrepreneurial success. The conversation uncovers how REAL's powerful...
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What drives a couple to leave corporate careers to transform real estate for their community? In this episode of the Real Estate Excellence Podcast, Tracy Hayes interviews Jessica Mendez and Joel Gonzalez, the dynamic duo behind the Real 4 Jax team with Rise Realty Advisors. Originally from Venezuela, Jessica and Joel share their inspiring journey from adapting to life in the U.S. to becoming one of the most trusted real estate teams serving Jacksonville’s Hispanic community. Their mission? To help families build generational wealth through homeownership, using a personalized and...
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Can you build a billion-dollar brokerage by saying “no” more than you say “yes”? In this episode of the Real Estate Excellence Podcast, Tracy Hayes welcomes Corey Hasting. Corey opened his first Engel & Völkers shop in Jacksonville Beach on April 30, 2018. Since then, Corey has opened 3 additional shops located in Amelia Island, the Beaches Town Center and St. Johns Florida. Since opening Corey has recruited over 80 top producing advisors who should sell more than $700,000,000 in volume and over 1500 transactions in 2021. Corey has been awarded countless awards since opening...
info_outlineHow can adapting to your clients' needs and leveraging past experiences transform your real estate career?
In this episode of the Real Estate Excellence Podcast, host Tracy Hayes interviews Jimmy Diamond. Jimmy is a successful realtor from United Real Estate Gallery, to explore the journey of mastering the real estate industry. From his early days in collections and auto finance to becoming a top-performing agent in Northeast Florida, Jimmy shares how his unique skills in communication, adaptability, and relentless commitment to clients set him apart in the competitive market.
Jimmy discusses the importance of active listening, creative problem-solving, and maintaining a client-first approach, offering insights for both new and seasoned realtors. The episode dives into real-life challenges, from navigating insurance surprises to negotiating tough deals, and provides actionable advice for building trust and long-term client relationships. Whether you're a real estate professional or interested in buying or selling property, this episode is packed with valuable lessons and inspiration.
How do you think adaptability and listening skills impact a real estate agent's success?
Highlights
0:00 - 8:34 The Importance of Listening and Communication
- We welcome Jimmy Diamond to the show!
- Why active listening builds trust with clients
- Navigating difficult conversations with clients
- Lessons learned in handling tough negotiations
- Transitioning skills into real estate success
8:35 - 21:10 Challenges with Chinese Drywall in Florida Homes
- Understanding the issue and its widespread impact
- Lessons learned about inspections and due diligence
- Importance of insurance quotes during inspections
- Preparing clients for potential pitfalls in deals
- Educating buyers and sellers to set realistic expectations
21:11 - 33:12 Jimmy’s Transition to Northeast Florida Real Estate
· Building a network in a new area
- Strategies for a strong first year in real estate
- Handling low appraisals and challenging negotiations
- Creative problem-solving to close difficult deals
- Balancing client needs with market realities
33:12 - 53:41 Market Trends and Growth in Northeast Florida
- Leveraging open houses to build experience
- The importance of collaboration and mentorship
- Building a strong lead generation funnel
- Active listening and personalized client service
- Staying adaptable in a changing market
53:41 - 1:11:43 Building Long-Term Client Relationships
- How honesty and integrity drive referrals
- Creating a lasting impact with superior service
- Avoiding ego in negotiations to protect client interests
- Partnering with other agents for collaborative open houses
- Expanding reach through consistent branding and marketing
- Conclusion.
Quotes:
"Listening is very important because clients will tell you what they want, and you have to work with that." – Jimmy Diamond
"Flexibility is key in real estate. What worked yesterday might not work today." – Jimmy Diamond
"I treat my clients' money like it's my own, always aiming to get them the best deal." – Jimmy Diamond
"You’ve got to keep filling the funnel and grinding—treat every day like you’re unemployed." – Jimmy Diamond
"It’s not a problem until it’s a problem. Preparation is everything." – Jimmy Diamond
To contact Jimmy Diamond, learn more about his business, and make him a part of your network, make sure to follow his on LinkedIn, Instagram, and Facebook.
LinkedIn: https://www.linkedin.com/in/jimmydiamondsellsfl/
Instagram: https://www.instagram.com/jimmydiamond_flrealtor/
Facebook: https://www.facebook.com/JimmyDiamondSellsFL/
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