Real Estate Excellence

Real Estate Excellence is a unique podcast where you will hear from the best of the best in real estate. A real estate transaction involves many individuals working in their area of expertise. Whether it is the agent, loan officer, home inspector to name a few there are many professionals involved. You will hear from the best in each of these professions and what makes them great. Tips and tricks, trials and tribulations they have all encountered and overcome to help you be the best at what you do. Whether you are an experienced agent or rookie, a homebuyer or seller, or just someone who is involved in the real estate industry in general you will benefit from this podcast.

Joy Williams: Staying Top of Mind For Success 05/29/2024

Joy Williams: Staying Top of Mind For Success How can real estate agents leverage their diverse backgrounds and embrace delegation to reach new levels of success in their business? This episode is sponsored by Remi Graphics!: Owned by Dunya Taylor, Remi Graphics offers stunning, personalized mugs perfect for closing gifts or client appreciation. With no minimum order and quick turnaround, it's easy to add a personal touch. Contact Dunya through or , or visit her and make a lasting impression today! In this episode, Tracy Hayes interviews Joy Williams, a successful Northeast Florida real estate agent with a background in bookkeeping for investment firms. Joy shares her insights on wealth-building, property renovation, staying top-of-mind with clients through social media, delegating tasks, and the recent NAR settlement, exemplifying a customer-centric approach. Joy Williams is a passionate and experienced real estate broker associate who has been helping clients achieve their home-selling goals for over eight years. With a vast database of qualified buyers and a proven track record of selling homes faster and for top dollar, Joy is committed to providing exceptional service to her clients. Her innovative marketing strategies and dedication to professionalism have earned her a reputation as one of the most trusted and successful agents in the greater Jacksonville area. (00:00:00 - 00:10:47) From Bookkeeper to Real Estate Powerhouse: Joy's Unconventional Journey - Joy's background in bookkeeping for real estate investment firms - Transitioning from part-time to full-time real estate - The importance of having a diverse skillset in real estate (00:10:48 - 00:27:59) Mastering the Art of Staying Top-of-Mind: Joy's Social Media Strategy - The power of intentional social media engagement - Implementing a structured plan for staying connected with clients - Balancing personal branding with providing value to followers (00:28:00 - 00:43:17) Delegation: The Key to Sustainable Growth in Real Estate - Recognizing when it's time to start delegating tasks - Finding the right partners to support your business - The benefits of working with experienced transaction coordinators (00:43:18 - 00:54:11) Navigating the NAR Settlement: Joy's Perspective and Approach - Understanding the implications of the settlement for agents - Maintaining transparency and prioritizing consumer protection - Adapting to changes while staying true to your business principles (00:54:12 - 01:20:00) Investing in Your Business: Strategies for Success and Growth - The importance of hiring professional photographers and videographers - Leveraging open houses to generate long-term leads - Providing exceptional, distraction-free service to clients Quotes: "Social media is a pillar in my business, but it does not bring me leads. What it does is it supports my business and it shows my sphere of influence that everybody knows Joy is actively working in real estate." - Joy Williams "When you get to a certain point, you have to delegate. If you don't, you won't grow. You'll probably start retracting." - Joy Williams Connect with Joy: Website: Instagram: Newsletter: If you want to build your business and become more discoverable online, has you covered. Check out how they can help you build an evergreen revenue generator all powered by content creation! SUBSCRIBE & LEAVE A 5-STAR REVIEW as we discuss real estate excellence with the best of the best. /episode/index/show/reepod/id/31515452

Angela Tharp: Experience, Education and Professionilsm 05/27/2024

Angela Tharp: Experience, Education and Professionilsm How can experienced real estate agents navigate the ever-changing market landscape and continue to thrive in their careers? This episode is sponsored by Remi Graphics!: Owned by Dunya Taylor, Remi Graphics offers stunning, personalized mugs perfect for closing gifts or client appreciation. With no minimum order and quick turnaround, it's easy to add a personal touch. Contact Dunya through or , or visit her and make a lasting impression today! In this episode of the Real Estate Excellence podcast, host Tracy Hayes sits down with Angela Tharp, a highly respected agent with over 25 years of experience in Northeast Florida. Angela shares her insights on the importance of adaptability, continued education, and building strong relationships with clients and industry professionals. She discusses the challenges faced by agents in the current market, including the impact of rising interest rates and increased competition from new construction. Angela also emphasizes the value of having a supportive brokerage, such as Engel & Völkers, which provides its agents with top-notch marketing, training, and resources. Throughout the conversation, Angela stresses the significance of staying focused on the customer, maintaining a positive attitude, and embracing change as an opportunity for growth. Angela Tharp, a 25-year real estate veteran, has closed over 660 transactions totaling more than $160 million in sales. With 40% of her income from referrals, she consistently achieves top producer status and is in the top 3% of Northeast Florida agents. Angela holds the prestigious CRS designation and is dedicated to improving her knowledge and serving her community. A Jacksonville resident for 34 years, she is a three-year NEFAR Board Member. Angela's success is built on technology, honesty, ethics, and service, and she values spending time with her family. [00:00:00] - [00:10:59] Navigating the Ups and Downs of the Real Estate Market Real estate is a local business, and while nationwide trends affect the market, it's essential to focus on what's happening in your specific area. Experienced agents must adapt to market changes and retrain themselves to handle new challenges effectively. Staying organized, focused, and continuously marketing oneself is crucial for success in the real estate industry. [00:11:00] - [00:22:59] The Importance of Continued Education and Collaboration Agents should take advantage of the various designations and classes offered by organizations like NEFAR, FAR, and NAR to expand their knowledge and skills. Attending conferences and events allows agents to network with like-minded professionals, learn from their experiences, and stay up-to-date with industry trends. Collaborating with other agents, even those from different brokerages, can lead to valuable insights and better problem-solving in transactions. [00:23:00] - [00:34:59] Adapting to the Changing Real Estate Landscape The real estate industry is facing significant changes, such as the elimination of the word "commissions" and the introduction of buyer's agreements, which will require agents to adjust their processes and mindset. Newer agents may find it easier to adapt to these changes, as they won't have to unlearn old habits, while experienced agents will need to retrain themselves. Agents must focus on demonstrating their value to clients and setting clear expectations throughout the transaction process. [00:35:00] - [00:46:59] The Role of a Supportive Brokerage in Agent Success As agents progress in their careers, they may require different types of support from their brokers, such as strategic thinking and marketing guidance. Engel & Völkers provides its agents with a strong support system, including transaction coordinators, admins, and a proactive broker who stays ahead of industry changes. A brokerage that fosters a collaborative environment and offers top-notch marketing materials can help agents stand out in a competitive market. [00:47:00] - [01:17:00] Advice for Aspiring and Experienced Real Estate Agents Embrace change and continuous learning, as the real estate industry is constantly evolving. Focus on building strong relationships with clients, and maintain contact even after the transaction is complete. Stay positive, surround yourself with supportive and knowledgeable peers, and remember that there will be ups and downs in your career. Quotes: "At the end of the day, everybody's trying to do the same thing. They're trying to do the best they can and, be as forthright with the customers and help them along the process." - Angela Tharp "Don't forget that customer ever. I mean, stay focused on that customer. Don't lose sight of the customer." - Angela Tharp Connect with Angela: Website: Instagram: Facebook: If you want to build your business and become more discoverable online, has you covered. Check out how they can help you build an evergreen revenue generator all powered by content creation! SUBSCRIBE & LEAVE A 5-STAR REVIEW as we discuss real estate excellence with the best of the best. /episode/index/show/reepod/id/31455867

Erika Elliott and Dawna Cantway: Daughter-Mother Owner Brokers 05/23/2024

Erika Elliott and Dawna Cantway: Daughter-Mother Owner Brokers What makes a boutique real estate brokerage successful in today's competitive market? This episode is sponsored by Remi Graphics!: Owned by Dunya Taylor, Remi Graphics offers stunning, personalized mugs perfect for closing gifts or client appreciation. With no minimum order and quick turnaround, it's easy to add a personal touch. Contact Dunya through or , or visit her and make a lasting impression today! In this episode, Tracy Hayes sits down with the dynamic mother-daughter duo behind Florida Choice Realty, broker owner Dawna Cantway and managing broker Erika Elliot. They discuss their unique approach to running a successful boutique brokerage, focusing on hands-on training, one-on-one mentorship, and putting clients' needs first. Dawna and Erika share their journey into real estate, the importance of being a community leader, and how they navigate the challenges of the changing market. They also offer insights on the recent NAR settlement and the role of video marketing in today's real estate landscape. Erika, a devoted Christian, wife, and mother of five, has been in real estate for over 8 years. Born in San Diego, she now calls Jacksonville, Florida home. Erika has hired and trained over 12 successful agents, taking pride in helping others achieve their dreams. With a passion for the outdoors and spending time with family, Erika uses her talents and experiences to make the home buying process a joy for her clients, from the first call to closing. Dawna Cantway, a respected and hardworking realtor with over 20 years of experience in the housing market, brings a unique set of skills to her clients. From drafting house plans to remodeling and interior design, Dawna guides her clients beyond the typical. A devoted wife, mother of five, and grandmother of eleven, Dawna's love for family and community drives her passion as a real estate agent. Outside of work, she enjoys creating art, serving at her church, and spending time with her pets. 00:00:00 - 00:10:59 | Building a Real Estate Family: Dawna and Erika's Journey Dawna and Erika share their unconventional paths into real estate. The importance of family and the support of three generations in the industry. Learning through hands-on experience and the "University of Hard Knocks." 00:11:00 - 00:22:59 | The Florida Choice Realty Difference: Mentorship and Support The importance of one-on-one mentorship and hands-on training for agents. Creating a supportive atmosphere where agents can succeed, regardless of experience level. Adapting to each agent's unique needs and goals. 00:23:00 - 00:33:59 | Putting Clients First: The Key to Success and Retention The importance of going above and beyond for clients, even if it means forfeiting a sale. Developing genuine relationships with clients and becoming a trusted resource. Retaining agents by setting an example and fostering a supportive environment. 00:34:00 - 00:44:59 | The Real Estate Agent as a Community Leader The importance of being a resource and concierge for the community. Building a network of trusted vendors and professionals to support clients. The power of face-to-face interactions in building trust and loyalty. 00:45:00 - 00:54:59 | Navigating the Changing Market and the NAR Settlement Adapting to the challenges of the current market, including increased inventory and longer days on market. Educating clients on the realities of the market and setting realistic expectations. The potential impact of the NAR settlement on the industry and the importance of compliance while still putting clients first. Quotes: "We choose to put you first. And that is truly how we function and operate." - Dawna Cantway "If you don't tell us what you need, we're never gonna know, so don't ever be afraid to ask." - Erika Elliot Connect with Dawna and Erika: Website: Instagram: Facebook: If you want to build your business and become more discoverable online, has you covered. Check out how they can help you build an evergreen revenue generator all powered by content creation! SUBSCRIBE & LEAVE A 5-STAR REVIEW as we discuss real estate excellence with the best of the best. /episode/index/show/reepod/id/31420007

Taylor Allen: The Social Selling Real Estate Agent 05/13/2024

Taylor Allen: The Social Selling Real Estate Agent How can real estate agents harness the power of social media to skyrocket their business and close millions in their first year? In this episode of the Real Estate Excellence podcast, Tracy Hayes sits down with Taylor Allen, a rising star in the Jacksonville real estate scene. Taylor shares her incredible journey from NFL cheerleader and marketing professional to top-producing real estate agent, closing an impressive $8 million in her first year. She reveals how she leveraged her background in public relations and marketing to accelerate her success, and the crucial role social media played in generating leads and referrals. Taylor provides valuable insights on authenticity, engaging content creation, and the importance of building relationships through platforms like Instagram and YouTube. She also discusses the significance of finding the right mentor and brokerage, and how new agents can navigate the industry to achieve their goals. Taylor moved to Florida over 10 years ago spending much of that time working in various cities but ultimately residing in Jacksonville and calling this area, home. She is an accomplished public relations, marketing, sports, and sales professional with over 9 years of experience and is dedicated to executing the highest standard of services. Taylor spent 4 seasons as a member of the Roar of the Jaguars acting as an Ambassador for the city of Jacksonville, actively taking part in countless community events and volunteering with many local charity organizations. Taylor has leveraged her experience within public relations and marketing to utilize innovative processes and cutting edge tools to make your Recruiting and Real Estate aspirations a reality. [00:00:00] - [00:10:59] From NFL Cheerleader to Real Estate Rockstar - Taylor's diverse background, including her time as a Jacksonville Jaguars cheerleader and marketing professional - The importance of being comfortable in front of the camera and how it translates to real estate success - Leveraging past experiences and relationships to build a strong foundation in real estate [00:11:00] - [00:23:59] Mastering Social Media for Real Estate Success - The power of social media in generating leads and referrals - Strategies for creating engaging content and repurposing it across multiple platforms - The significance of authenticity and building relationships through social media interactions [00:24:00] - [00:35:59] Navigating the Luxury Market and Providing Exceptional Service - Understanding that luxury is a service, not just a price point - Adapting to different clientele and providing a full-service experience - The importance of being proactive and managing client expectations [00:36:00] - [00:47:59] Choosing the Right Brokerage and Mentor - The factors to consider when selecting a brokerage as a new agent - The value of finding a seasoned mentor who aligns with your business style and goals - How the right partnership can expedite growth and success in real estate [00:48:00] - [01:25:59] Taylor's $8 Million Secret and Advice for Aspiring Agents - The story behind Taylor's impressive $8 million in sales during her first year - Her social media courses and tips for agents looking to leverage these platforms - Advice for new agents on interviewing brokers, finding mentors, and achieving success in the industry Quotes: - "Luxury is a service, not the price point, and that's where a lot of people get confused." - Taylor Allen - "We have to constantly fight and work and provide that value to our clients. That's something that we take on in this industry. We work for ourselves." - Taylor Allen Connect with Taylor: Website: LinkedIn: Instagram: Facebook: YouTube: If you want to build your business and become more discoverable online, has you covered. Check out how they can help you build an evergreen revenue generator all powered by content creation! SUBSCRIBE & LEAVE A 5-STAR REVIEW as we discuss real estate excellence with the best of the best. /episode/index/show/reepod/id/31232362

Bruce Breedlove: Financial Coach Helping Real Estate Agents 05/10/2024

Bruce Breedlove: Financial Coach Helping Real Estate Agents How can real estate agents break the cycle of feast or famine in their business and build lasting wealth? In this insightful episode of the Real Estate Excellence podcast, host Tracy Hayes sits down with Bruce Breedlove, a millionaire real estate investor and co-founder of Align Money Mastery. Breedlove shares his remarkable journey from humble beginnings to financial success, highlighting the importance of financial literacy and discipline. He offers invaluable advice for real estate agents on how to manage their finances effectively, run their business like a true business, and invest wisely to secure their financial future. Breedlove also shares his thoughts on the current economic climate and its impact on both investors and the average consumer. Bruce has a passion for helping individuals clarify their goals and create a financial plan to reach them. As a financial mentor, he is committed to providing the necessary tools to become fluent in the "Money" language. There is a ton of noise out there, and it can be overwhelming. He will walk alongside his clients through this journey, and by the time they have completed the Mastery Class, they will possess all the information needed to make sound financial decisions for themselves, their families, and their friends. Gaining control of one's financial world can lead to astonishing life improvements. The freedom and peace it brings are immeasurable. He has been helping people gain clarity around their finances for 9 years. Recognizing an unmet need in society, he created Align to assist further. : 00:00:00 - 00:11:59 The Millionaire Mindset: Bruce Breedlove's Journey to Financial Success Breedlove's decision at 17 to learn how money works and become successful The importance of starting early and investing consistently, even with small amounts The lack of financial literacy among many adults, including real estate agents 00:12:00 - 00:29:59 The Pitfalls of Debt and the Power of Intentional Spending The dangers of using home equity to pay off high-interest debt without addressing spending habits The impact of depreciating assets, like boats and RVs, on one's financial well-being The importance of aligning spending with long-term financial goals 00:30:00 - 00:52:59 Running Your Real Estate Business Like a True Business The benefits of setting up an LLC and filing as an S-corp for tax purposes Effectively managing income and expenses using a simple spreadsheet system The importance of having a business emergency fund and paying yourself a consistent salary 00:53:00 - 01:11:59 Investing for Financial Independence and Early Retirement The power of dividend investing to generate passive income and build wealth The importance of avoiding lifestyle inflation and focusing on appreciating assets How Align Money Mastery helps clients achieve financial independence through personalized coaching 01:12:00 - 01:25:00 Navigating the Current Economic Climate: Inflation, Interest Rates, and the Tale of Two Investors The impact of quantitative easing and tightening on inflation and asset prices The differing effects of inflation on investors versus the average consumer The importance of the Federal Reserve maintaining higher interest rates to control inflation, despite potential short-term pain Quotes: "The math is unforgiving. The math doesn't care how you feel." - Bruce Breedlove "If you're finding yourself getting further and further away from financial independence, change something. And if you're more and more stressed about paying your bills or running your business, you're doing something incorrectly. It doesn't have to be that way." - Bruce Breedlove Connect with Bruce: Website: Youtube: If you want to build your business and become more discoverable online, has you covered. Check out how they can help you build an evergreen revenue generator all powered by content creation! SUBSCRIBE & LEAVE A 5-STAR REVIEW as we discuss real estate excellence with the best of the best. /episode/index/show/reepod/id/31199077

Holly Reaves Griggs: What It Takes To Be A "Luxury" Real Estate Agent 05/06/2024

Holly Reaves Griggs: What It Takes To Be A "Luxury" Real Estate Agent How can real estate agents evolve their businesses to thrive in any market condition? In this illuminating episode of the Real Estate Excellence podcast, Tracy Hayes engages in a thought-provoking conversation with Holly Reaves Griggs, a seasoned real estate professional with Ingle and Volkers First Coast. Holly shares her remarkable journey, from her early days in corporate America to becoming a top-performing agent in the Jacksonville market. Throughout the discussion, Holly reveals the key strategies and mindset shifts that have enabled her to excel in her career, adapt to changing market conditions, and provide unparalleled service to her clients. From her meticulous evaluation process and staging expertise to her deep understanding of the local market and dedication to continuous learning, Holly's insights offer invaluable lessons for agents seeking to elevate their businesses and thrive in any economic climate. Born and raised in Jacksonville, Holly Reaves Griggs has lived in the beautiful beach area since 2005. With experience in relocation, building homes, and a passion for helping people, she assists clients in finding or selling properties within the diverse communities of Florida's First Coast. Holly's dedication to professionalism, expertise, and personal service sets her apart from the competition. Leveraging her interior design and staging experience, she ensures homes are showcased in their best light. Holly is committed to helping clients with their real estate needs in and around the Jacksonville and Beaches area. (00:00:00 - 00:12:44) From Corporate America to Real Estate Superstar - Holly's journey from AT&T to interior design and eventually real estate - The importance of wearing your name tag and engaging with people - How Holly's first client came from a chance encounter at Trader Joe's (00:12:45 - 00:28:13) Mastering the Art of Client Evaluation and Service - The crucial role of a thorough client evaluation in building credibility and trust - Adapting to different client personalities and learning styles - Going the extra mile: staging, design, and anticipating client needs (00:28:14 - 00:40:25) Navigating Multiple Brokerages and Finding the Right Fit - Holly's experience with five different brokerages over her career - The unique benefits and support offered by Ingle and Volkers First Coast - The importance of surrounding yourself with experienced, high-level agents (00:40:26 - 00:52:37) Maximizing Portability and Tackling Inspections - Educating clients on portability and its impact on their next property purchase - Strategies for handling inspection reports and negotiating repairs - The benefits of pre-listing inspections and addressing issues proactively (00:52:38 - 01:29:00) Thriving in a Changing Market - Adapting to the current market conditions and the impact of interest rates - The importance of staying informed and utilizing market analytics - Advice for agents looking to evolve their businesses and succeed in any market Quotes: "Luxury is a Service" - Holly Reaves Griggs "If you're not building relationships in this business, then you're not going to have a business for a while." - Holly Reaves Griggs Connect with Holly: Instagram: LinkedIn: Facebook: If you want to build your business and become more discoverable online, has you covered. Check out how they can help you build an evergreen revenue generator all powered by content creation! SUBSCRIBE & LEAVE A 5-STAR REVIEW as we discuss real estate excellence with the best of the best. /episode/index/show/reepod/id/31102573

GiGi Urbanski: Value, Add and Contribute 05/03/2024

GiGi Urbanski: Value, Add and Contribute How can real estate agents embrace authenticity and find their unique groove to succeed in today's competitive market? In this thought-provoking episode of the Real Estate Excellence Podcast, host Tracy Hayes sits down with GiGi Urbanski, a rising star in the Jacksonville real estate scene. GiGi shares her inspiring journey from professional class skipper to successful listing agent, emphasizing the importance of being authentic, educating clients, and finding one's unique groove in the industry. Through her engaging stories and valuable insights, GiGi highlights the power of focusing on the process, not just the outcome, and the significance of setting boundaries to achieve success. She also delves into the challenges of today's market, offering practical advice on how to navigate expired listings, probate, and new construction communities. This episode is a must-listen for any real estate agent looking to embrace their authentic self and thrive in the ever-changing world of real estate. GiGi Urbanski, the dynamic team lead for JAX Home Squad at eXp Realty, is a Jacksonville native with a passion for helping clients navigate expired listings and probate properties. With an impressive track record of closing over 50 transactions and exceeding $20 million in volume since 2022, GiGi has earned recognition as a 2023 Rising Star by Jax Real Producers. Beyond real estate, she is a passionate giver, an avid traveler, and a dedicated family woman who cherishes time with her grandsons and maintains an active lifestyle. (00:00:00 - 00:09:59) GiGi's Wild Adventure - GiGi shares her unconventional journey from professional class skipper to real estate agent - The importance of being authentic and not losing your personality in the industry - How GiGi's entrepreneurial spirit and life experiences shaped her approach to real estate (00:10:00 - 00:22:59) Navigating the Real Estate Journey - The value of surrounding yourself with like-minded people and learning from mentors - How GiGi's first year in real estate taught her the importance of having systems in place - The significance of knowing your finances and making informed decisions for yourself and your clients (00:23:00 - 00:36:59) Embracing Authenticity and Boundaries - GiGi's advice on overcoming imposter syndrome and being true to yourself - The power of focusing on the process and detaching from the outcome - Setting boundaries and learning to say no to align with your goals (00:37:00 - 00:50:59) Navigating Today's Real Estate Market - How to approach expired listings and probate with empathy and value - The importance of educating clients on the realities of the current market - Strategies for competing with new construction communities and the role of pricing (00:51:00 - 01:39:00) Finding Your Groove and Thriving - GiGi's go-to marketing strategies for expired listings and probate - The significance of focusing on the action, not just the outcome - Advice for new agents on embracing their authentic selves and finding their unique groove in the industry Quotes: "Be yourself and everything else has a way of working out. That's just how I've always been." - GiGi Urbanski "The secret sauce is good work ethic, integrity, be who you are, and just do the damn thing. Just go work!" - GiGi Urbanski Connect with GiGi: Website: Instagram: Facebook: LinkedIn: If you want to build your business and become more discoverable online, has you covered. Check out how they can help you build an evergreen revenue generator all powered by content creation! SUBSCRIBE & LEAVE A 5-STAR REVIEW as we discuss real estate excellence with the best of the best. /episode/index/show/reepod/id/31069333

Carrie Soave: AI and Social Media Expert 04/29/2024

Carrie Soave: AI and Social Media Expert How can real estate agents harness the power of A.I to revolutionize their business and provide unparalleled value to their clients? In this captivating episode of the Real Estate Excellence Podcast, host Tracy Hayes welcomes Carrie Soave, a trA.Ilblazing real estate agent and subject matter expert on artificial intelligence (A.I). Carrie shares her invaluable insights on how real estate professionals can leverage A.I to streamline their processes, enhance their marketing efforts, and provide exceptional service to their clients. From creating custom GPTs to automating lead generation and nurturing, Carrie unveils the secrets to staying ahead of the A.I wave and becoming a market leader in the industry. Listeners will discover practical strategies for implementing A.I into their business, improving their digital presence, and ultimately scaling their success. Over the past 12 years, Carrie Soave has been working with Realtors to implement proper systems to generate consistent lead flow and close more deals. Despite it being 2024, she has observed that most Realtors® still fA.Il to leverage Social Media or A.I effectively. Many lack proper systems and their content fA.Ils to generate leads. They possess several A.I tools but have no workflows or systems in place to maximize their time and financial savings. Carrie has identified one core problem: a lack of understanding on how to use A.I effectively. She coaches a specific system and blueprint that utilizes Social Media, A.I, and Automation to elevate lead generation to a new level. Her blueprint promises to exponentially increase income and free up time, allowing her clients to live their best lives. If followed consistently, Realtors will not only tap into an incredible lead source but will also master content creation and posting. For those interested in learning more, she offers a consultation through her Calendly link: 00:00:00 - 00:10:59 | Harnessing A.I for Real Estate Success - Carrie Soave, a subject matter expert on A.I, shares her insights on how real estate agents can leverage A.I to enhance their business. - A.I can be used to improve the customer experience, streamline processes, and generate more business. - Agents should focus on learning how to use A.I properly to scale their business and provide better service to their clients. 00:11:00 - 00:20:59 | Building Custom GPTs for Real Estate - Carrie explA.Ins how real estate agents can create custom GPTs to clone themselves and provide valuable information to their clients. - Custom GPTs can be built for various purposes, such as analyzing investment properties, generating listing descriptions, and answering client questions. - Building custom GPTs is not as difficult as it may seem, and A.I can assist in the process. 00:21:00 - 00:30:59 | Authenticity and A.I in Real Estate - Authenticity is crucial for building trust with clients, and A.I can be used to enhance authenticity when used correctly. - Agents should be cautious about using A.I in certA.In instances, such as deep fakes or A.I dialers, as they may hinder trust-building. - A.I can be leveraged to improve digital footprint, build brand awareness, and replace various marketing and lead generation tasks. 00:31:00 - 00:40:59 | Maximizing Content Creation with A.I - Carrie shares strategies for repurposing long-form content, such as podcasts, into short-form videos for multiple platforms using A.I tools. - Consistency and providing valuable content are key to generating business through social media. - A.I can help agents create engaging content that resonates with their target audience and answers their questions. 00:41:00 - 01:03:00 | Becoming a Market Leader with A.I - Carrie discusses her four-part coaching program that teaches agents how to build systems and funnels with A.I. - Being discoverable by A.I is crucial for future success, and having a strong brand presence with valuable content is essential. - Agents can become market leaders by staying ahead of the A.I wave and leveraging tools like answer the public to create relevant content. Quotes: "A.I is advancing so quickly and it's not going to stop." - Carrie Soave "Those who learn how to use A.I properly are going to win. Period." - Carrie Soave Connect with Carrie: Links: If you want to build your business and become more discoverable online, has you covered. Check out how they can help you build an evergreen revenue generator all powered by content creation! SUBSCRIBE & LEAVE A 5-STAR REVIEW as we discuss real estate excellence with the best of the best. /episode/index/show/reepod/id/30971078

Cyndee Haydon: All Things Florida Home Insurance 04/26/2024

Cyndee Haydon: All Things Florida Home Insurance How can understanding the intricacies of Florida's insurance landscape help real estate agents better serve their clients and navigate the challenges of the current market? In this insightful episode of the Real Estate Excellence Podcast, host Tracy Hayes welcomes back Cindy Hayden, a successful real estate agent and the chair of the National Association of Realtors Insurance Committee. Cindy shares her extensive knowledge and experience in navigating the complex world of Florida's insurance market. Throughout the conversation, they delve into the factors contributing to rising insurance costs, the impact of recent legislation, and the crucial role that real estate agents play in educating their clients about insurance-related issues. Cindy also highlights the importance of the look-back period in flood zones and how it can significantly affect homeowners' ability to maintain and improve their properties. With her passion for advocacy and consumer protection, Cindy provides valuable insights and practical advice for real estate professionals and homeowners alike. Cyndee is a highly successful Realtor, International Speaker, and Trainer in the Tampa Bay area. She specializes in helping clients buy and sell profitable short-term rental homes, condos, and navigate probate or trust sales. As the Chair of the National Association of Realtors Insurance Committee, Cyndee is a recognized champion for insurance issues. An accomplished author of seven books, Cyndee's expertise and qualifications make her uniquely qualified to help clients achieve their goals. 00:00:00 - 00:16:32 The Insurance Landscape in Florida Insurance costs have become a significant factor in the home-buying process in Florida. Cindy Hayden's personal experiences have driven her passion for educating people about insurance. The role of Citizens Property Insurance Corporation as the insurer of last resort in Florida. 00:16:33 - 00:33:57 Tackling the Insurance Crisis: Legislation and Depopulation Recent legislative changes aimed at stabilizing the insurance market in Florida. The depopulation of Citizens and the importance of consumer awareness when receiving offers from private insurers. The potential impact of insurance costs on the affordability and availability of housing in Florida. 00:33:58 - 00:46:59 The Litigation Problem and its Consequences The one-way attorney fee legislation and its role in driving up insurance costs through excessive litigation. The assignment of benefits issue and its impact on the insurance market. The importance of working with experienced real estate agents who can guide clients through the complexities of insurance. 00:47:00 - 00:55:59 Condos and Commercial Properties: Unique Insurance Challenges The growing concerns over insurance costs for condos and commercial properties in Florida. The impact of the milestone study and increased scrutiny on older condos. The potential consequences of high deductibles on the availability of mortgages for condos. 00:56:00 - 01:14:25 The Look-Back Period: A Looming Threat for Homeowners The look-back period and its impact on homeowners' ability to maintain and improve their properties in flood zones. The unintended consequences of longer look-back periods and the need for transparency and education. The importance of real estate agents staying informed and advocating for their clients in matters related to insurance and the look-back period. Key Quotes: "Insurance is the housing affordability third leg of the stool that people often overlook." - Cindy Hayden "We're equally damaged if our neighbor's not insured. So really it is something where we want everyone to understand how to be resilient, how to get back on their feet." - Cindy Hayden Connect with Cindy: LinkedIn: If you want to build your business and become more discoverable online, has you covered. Check out how they can help you build an evergreen revenue generator all powered by content creation! SUBSCRIBE & LEAVE A 5-STAR REVIEW as we discuss real estate excellence with the best of the best. /episode/index/show/reepod/id/30951983

Carrie Heustis: The Complete Real Estate Agent 04/22/2024

Carrie Heustis: The Complete Real Estate Agent How can real estate agents navigate the challenges posed by the recent NAR settlement while continuing to provide exceptional service to their clients? In this insightful episode, top-producing real estate agent Carrie Heustis shares her experiences and strategies for thriving in the ever-changing real estate industry. With a decade of experience and an impressive 57 transactions in the last 12 months, Carrie discusses the importance of building genuine relationships with clients, setting realistic expectations, and adapting to market conditions. She also delves into the potential impact of the recent NAR settlement on the industry and how agents can prepare themselves to navigate the upcoming challenges while maintaining their professionalism and value to clients. Carrie Heustis is a top-producing real estate agent with Keller Williams, boasting 57 transactions in the last 12 months. With a decade of experience, a PR degree from UNF, and a background in commercial real estate, Carrie focuses on building genuine relationships with her clients. As a wife, mother, and director of events for Women for Women of Jacksonville, Carrie successfully balances her personal and professional life while delivering exceptional service. [00:01:00] - [00:06:00] Blending Personal and Professional Life in Real Estate - Carrie discusses the importance of showing clients who you are as a person, not just as an agent - Building trust and connecting with clients beyond transactions is key to long-term success - Carrie's journey from PR and commercial real estate to finding her home in residential real estate [00:13:00] - [00:22:00] Navigating the NAR Settlement and Its Impact on Agents - The NAR settlement is expected to cause chaos in the industry, but it may also weed out less proficient agents - Agents must be prepared to explain the settlement to clients and set the right expectations - The settlement may open doors for builders and institutions to offer more incentives and co-ops [00:22:00] - [00:34:00] Consulting and Advising Clients in a Changing Market - Carrie emphasizes the importance of being a consultant and advisor to clients, not just a transaction facilitator - Agents should be proactive in discussing potential scenarios and worst-case situations with clients - Collaborating with builders and institutions requires a different level of trust and expertise [00:34:00] - [00:44:00] Adapting Marketing Strategies and Staying Top of Mind - Carrie's marketing approach has evolved from a large team with drip campaigns to a more organic, relationship-focused strategy - Staying top of mind with clients through newsletters, YouTube videos, and being a resource for various needs - The importance of setting expectations and having conviction in conversations with clients [00:44:00] - [00:57:00] Investing in Personal Growth and Collaboration - Carrie discusses the value of investing in vacation rentals and the factors to consider when purchasing one - The significance of joining masterminds and surrounding yourself with like-minded, goal-oriented individuals - The need for agents to be purposeful with their time and ensure they are collaborating with the right people Quotes: "Real estate is not just pretty pictures and,, reels on, Instagram or TikTok videos. It's connecting with your customers, but being a consultant for them." - Carrie Heustis "I think that this (NAR) settlement is going to cause a lot of chaos. But I think with chaos, there's,three parts to it. There's: This is happening, now we're in it. What are we gonna do? And then coming to terms with it." - Carrie Heustis Connect with Carrie: LinkedIn: Facebook: Instagram: If you want to build your business and become more discoverable online, has you covered. Check out how they can help you build an evergreen revenue generator all powered by content creation! SUBSCRIBE & LEAVE A 5-STAR REVIEW as we discuss real estate excellence with the best of the best. /episode/index/show/reepod/id/30883583

Debi Honeycutt: Credit Enhancment Specialist 04/19/2024

Debi Honeycutt: Credit Enhancment Specialist How can a credit score of 347 be transformed into a 720 within a matter of weeks? Discover the incredible true story and credit enhancement strategies revealed in this episode. In this captivating episode of the Real Estate Excellence podcast, host Tracy Hayes is joined by Debi Honeycutt, the Vice President and Credit Enhancement Specialist at Towne Bank. With nearly 40 years of experience in the credit industry, Debi shares her extensive knowledge and passion for helping individuals improve their credit scores and achieve their dreams of homeownership. Throughout the conversation, Debi and Tracy dive deep into the world of credit, discussing the importance of understanding credit, strategies for enhancing credit scores, and remarkable success stories that showcase the life-changing impact of Debi's expertise. Debi Honeycutt is the Vice President and Senior Credit Enhancement Specialist at TowneBank Mortgage, also known as the Credit Guru. With over 30 years of experience in the mortgage industry and 11 years at TowneBank Mortgage, Debi excels in analyzing credit files, identifying issues, and providing solutions for improvement. Her positive attitude and dedication to helping borrowers achieve their financial goals make her a valuable asset. Debi's expertise stems from her previous 26-year tenure at a credit reporting agency, enhancing her ability to navigate credit-related challenges effectively. 00:00:00 - 00:10:57 - The Journey of a Credit Enhancement Specialist - Debi's background and 20+ years of experience at a credit reporting agency - The transition to TowneBank and the importance of paying it forward - The challenges faced by first-time homebuyers and the role of credit enhancement 00:10:58 - 00:22:34 - Understanding the Fundamentals of Credit - The impact of credit on various aspects of life, from insurance to loans - The difference between mortgage credit pulls and consumer credit scores - Strategies for establishing and maintaining good credit 00:22:35 - 00:33:57 - Navigating Credit Challenges and Finding Solutions - Dealing with fraudulent accounts and the importance of filing a police report - The dangers of credit repair companies and the benefits of working directly with creditors - The ideal credit profile and the importance of keeping old credit cards active 00:33:58 - 00:41:59 - Remarkable Success Stories and Life-Changing Impacts - The incredible story of transforming a 347 credit score into a 720 within weeks - The emotional impact of helping single parents and families achieve homeownership - The importance of persistence, grit, and going the extra mile for clients 00:42:00 - 00:46:00 - Staying Informed and Educated in the World of Credit - Recent changes in credit reporting, such as the removal of medical collections under $500 - The significance of understanding how different actions impact credit scores - The role of TowneBank and Debi Honeycutt in educating and empowering individuals to take control of their credit Quotes: "Take control of your credit, for it is yours and yours alone." - Debi Honeycutt "The greatest gift of knowledge is the ability to pay it forward, for we are all united in our journey." - Debi Honeycutt "No credit file is beyond help; with patience and persistence, every individual can be guided towards success." - Debi Honeycutt Connect with Debi: Facebook: LinkedIn: If you want to build your business and become more discoverable online, has you covered. Check out how they can help you build an evergreen revenue generator all powered by content creation! SUBSCRIBE & LEAVE A 5-STAR REVIEW as we discuss real estate excellence with the best of the best. /episode/index/show/reepod/id/30850298

Jannah Jordan: Find Real Estate Solutions 04/15/2024

Jannah Jordan: Find Real Estate Solutions What unconventional strategies can real estate agents employ to propel their careers to new heights and better serve their clients? In this episode, Tracy Hayes sits down with Jannah Jordan, the owner of the Flight Group with Keller Williams Atlantic Partners, to discuss her unique journey in the real estate industry. Jannah shares valuable insights on diversifying a real estate business, the importance of mentorship, and how her extensive experience in property acquisition and investment has shaped her approach to helping clients find solutions. She also emphasizes the significance of building a strong team and fostering a collaborative environment among agents. Jannah Jordan. A Florida native and UNF graduate with a Degree in Business Administration and Marketing, who stepped away from the corporate world in 2015 to start her Real Estate journey. With over $100 million in Real Estate volume, Jannah has become one of Jacksonville’s top Realtors, earning recognition from prestigious sources like Jacksonville Business Journal, RealTrends, and Jacksonville Real Producers Magazine! In additional to her traditional business, she also is a successful Acquisitions Agent, advising some of the largest local and national investors. Now, as the founding partner of the Flight Group, Jannah's expertise continues to shine as we make waves as the top listing group at Keller Williams with a team of eight. [00:00:00 - 00:10:59] Breaking Out of the Real Estate Box - Jannah's diverse background in marketing and real estate investment - The importance of stepping out of one's comfort zone to find success - Embracing a "burn the ships" mentality and committing fully to a chosen path [00:11:00 - 00:22:59] Leveraging Marketing Expertise in Real Estate - How Jannah's marketing experience has influenced her approach to real estate - Tailoring marketing strategies to specific properties and target audiences - The value of establishing strong relationships and trust with clients [00:23:00 - 00:33:59] Building a Thriving Real Estate Team - The Flight Group's structure and support for its agents - Implementing accountability measures and goal-setting for team success - Fostering a collaborative environment and providing comprehensive training [00:34:00 - 00:45:59] Navigating the World of Real Estate Investment - Jannah's experience as a senior acquisition agent for a top investment firm - The three key components of a successful real estate investment deal - Adapting investment strategies to the current market conditions [00:46:00 - 01:34:00] Finding Solutions and Seizing Opportunities - Helping agents and clients find creative solutions for unique property situations - Building a diverse network of investors, lenders, and industry professionals - Encouraging agents to embrace a solutions-oriented mindset and collaborate with others Quotes: "The sooner that you can break out of that box, the sooner you're going to be successful." - Janna Jordan "It's doing the things that other people don't want to do, and that's what makes us successful." - Janna Jordan Connect with Jannah: Website: Instagram: If you want to build your business and become more discoverable online, has you covered. Check out how they can help you build an evergreen revenue generator all powered by content creation! SUBSCRIBE & LEAVE A 5-STAR REVIEW as we discuss real estate excellence with the best of the best. /episode/index/show/reepod/id/30799638

Austin Gray: Inside Home Inspection and Pest Control in Florida 04/12/2024

Austin Gray: Inside Home Inspection and Pest Control in Florida How many more termite colonies per acre are there in Northeast Florida compared to Kansas? In this enlightening episode, Tracy Hayes sits down with Austin Gray, owner of Gray Home Inspections and Gray Pest Control, to discuss the crucial role of comprehensive home inspections and pest control services in Florida. Austin shares his company's remarkable growth since his previous appearance on the podcast in 2021, and delves into the challenges and valuable lessons learned as a business owner during this period of rapid expansion. The conversation highlights the importance of thorough inspections, including sewer scope inspections and the potential costs of undetected issues. Austin also emphasizes the significance of clear communication between inspectors, agents, and clients, as well as the necessity of termite bonds in Florida, revealing the astounding difference in termite colony density compared to other states like Kansas. Austin Gray is one of the most respected Home Inspectors in Great Jacksonville Florida. In the last 3 years the size of his company has doubled and he has expanded into Pest Control. Austin has immersed himself into his industry but most importantly he is consistently evaluating himself as a leader. Todays show is not only for small business owners, managers of any industry you will also get an insight on home inspections and pest control. 00:01:00 - 00:16:59 | Adapting to Rapid Growth: Lessons Learned as a Business Owner - Austin shares the challenges and lessons learned during his company's rapid growth since 2021 - He emphasizes the importance of having proper accountability measures in place as a business owner - Austin discusses the impact of the 2022 Q4 market slowdown on his business and the difficult decisions he had to make 00:17:00 - 00:31:59 | The Value of Comprehensive Home Inspections: Sewer Scopes and More - Austin explains the significance of sewer scope inspections and the potential costs of undetected issues - He shares examples of how comprehensive inspections have saved clients from significant expenses - The discussion highlights the importance of offering a wide range of inspection services to meet clients' needs 00:32:00 - 00:42:59 | Protecting Your Reputation: The Importance of Thorough Inspection Reports - Austin discusses the legal challenges his company has faced and how detailed inspection reports have protected them - He emphasizes the importance of agents reviewing inspection reports thoroughly with their clients - The conversation reveals the value of a home inspector's expertise and attention to detail in protecting all parties involved 00:43:00 - 00:56:59 | Navigating the Evolving Landscape of Home Inspections in Florida - Austin shares how his company has adapted to the changing requirements for home inspections in Florida, such as the increasing demand for four-point inspections - He discusses the importance of educating clients on the value of additional inspection services, such as indoor air quality testing and sewer scope inspections - Austin highlights the cost-saving benefits of bundling inspection services with pest control offerings 00:57:00 - 01:31:00 | The Necessity of Termite Bonds and Pest Control in Florida - Austin reveals there are 16 to 18 times more termite colonies per acre in Northeast Florida compared to Kansas - He explains the importance of termite bonds and the potential consequences of not having one - The discussion covers the different types of termite treatments and the benefits of a comprehensive pest control plan Quotes: "Termites don't care what the S&P 500 are doing." - Austin Gray "Every house, this building in here, I promise you, I'll swallow one of these walls and we'll come back with mold." - Austin Gray Connect with Austin: Facebook: Instagram: If you want to build your business and become more discoverable online, has you covered. Check out how they can help you build an evergreen revenue generator all powered by content creation! SUBSCRIBE & LEAVE A 5-STAR REVIEW as we discuss real estate excellence with the best of the best. /episode/index/show/reepod/id/30767228

Megan Hughey: Real Estate Agent Quick Study to Success 04/08/2024

Megan Hughey: Real Estate Agent Quick Study to Success How did a former part-time fitness instructor and pharmaceutical sales rep become a top-producing real estate agent in just two years? In this insightful episode, Megan Hughey shares her inspiring journey from a diverse background in fitness, medical device sales, and pharmaceutical sales to becoming a highly successful real estate agent in just two years. Megan discusses the importance of mentorship, networking, and continuous learning in her rapid rise to success. She also delves into the challenges of balancing her thriving real estate career with managing a landscaping business and raising four children. Throughout the conversation, Megan emphasizes the significance of adaptability, confidence, and building genuine relationships with clients and fellow agents alike. Megan Hughey is a distinguished real estate professional specializing in luxury properties. With a passion for delivering exceptional service and an unwavering commitment to client satisfaction, Megan is the go-to agent for buyers and sellers seeking the utmost in real estate experiences. Megan has developed a deep understanding of the luxury market and possesses an extensive network of high-net-worth clients & industry professionals. Whether it's your first time buying a home or selling your waterfront property, Megan has you covered. (00:00:00 - 00:13:57) Diverse Beginnings: From Fitness to Real Estate - Megan's background in public and community health, fitness, and pharmaceutical sales - The importance of adaptability and problem-solving skills in transitioning to real estate - The role of supportive mentors and a strong network in Megan's early success (00:13:58 - 00:29:59) Navigating the Challenges of a New Real Estate Career - The significance of immersing oneself in the real estate community and continuous learning - Strategies for managing the demands of a growing real estate business and family life - The value of setting clear expectations and boundaries with clients (00:30:00 - 00:42:59) Mastering the Art of Communication and Collaboration - Techniques for effectively communicating with clients, particularly in challenging situations like divorces - The importance of collaboration and building relationships with fellow agents - Strategies for staying organized and efficient while juggling multiple responsibilities (00:43:00 - 00:55:59) Leveraging Knowledge and Expertise in Luxury Real Estate - The role of mentorship in preparing for luxury listings and high-end clients - The significance of understanding the unique features and amenities of luxury communities - The importance of confidence and adaptability when working with diverse personalities (00:56:00 - 01:30:00) The Secrets to Megan's Continued Success and Growth - The value of regular networking and relationship-building with potential clients and referral sources - The significance of attending trainings, workshops, and educational events to stay informed and adaptable - The importance of self-reflection, goal-setting, and continuous improvement in a rapidly evolving industry Quotes: "I'm always thinking I'm not prepared enough, but to whoever I'm working with, they think I'm very prepared." - Megan Hughey "I want them to experience that I am listening to them, that I'm not just their realtor. I'm a friend and a trusted advisor." - Megan Hughey Connect with Megan: LinkedIn: Website: Instagram: Facebook: If you want to build your business and become more discoverable online, has you covered. Check out how they can help you build an evergreen revenue generator all powered by content creation! SUBSCRIBE & LEAVE A 5-STAR REVIEW as we discuss real estate excellence with the best of the best. /episode/index/show/reepod/id/30689428

Garrett Masiulis: Unique Ownership Equity Partners with Herron Real Estate 04/05/2024

Garrett Masiulis: Unique Ownership Equity Partners with Herron Real Estate What unique approach is Herron Real Estate LLC taking to support their agents and foster a strong company culture? In this insightful episode of the Real Estate Excellence podcast, Tracy Hayes sits down with Garrett Masiulis, one of the owner partners at Herron Real Estate. Garrett shares his journey from engineering to real estate investing and eventually becoming a partner at Herron. He discusses the importance of understanding an agent's individual needs and meeting them where they are in their career. Herron's unique equity partnership structure allows for a diverse leadership team that can effectively support agents with various backgrounds and goals. Garrett emphasizes the significance of company culture and how it plays a crucial role in agent retention. He also touches on the challenges posed by the current market conditions and the proposed NAR settlement, offering valuable insights on how agents can navigate these changes by focusing on providing value to their clients. As an owner, Garrett brings a wealth of knowledge to Herron Real Estate. Garrett is a Jacksonville native who graduated from the University of Florida and has a professional background as a licensed structural engineer. Having personally contributed to the growth of Jacksonville’s infrastructure, he is deeply rooted in northeast Florida with invaluable insights on the future growth of our city. As an analytical agent who seek first to understand, Garrett accredits his successes to the ability to build trust and simplify complex data to make difficult decisions easier to understand. Garrett leverages his network of real estate professionals, attorneys, engineers, and contractors to evaluate and understand a properties full potential – investing in real estate is his passion. His understanding of value-add opportunities is a real asset to any client. Garrett enjoys helping others through the biggest purchase of their life. Home is a safe place, and he values the opportunity to help others find home. 00:00:00 - 00:10:57 - From Engineering to Real Estate: Garrett's Journey - Garrett shares his background in engineering and how he transitioned to real estate investing - He discusses how he connected with David and Christine at Herron Real Estate - Garrett emphasizes the importance of understanding an agent's individual needs and meeting them where they are in their career 00:10:57 - 00:23:00 - Investing in Real Estate: Insights from Garrett and Erica - Garrett and his wife Erica's experience with investing in real estate, including live-in flips and buy-and-hold strategies - The importance of real estate agents investing in their own properties to better serve their clients - Balancing cash flow and appreciation in real estate investments 00:23:00 - 00:35:00 - Herron Real Estate's Unique Equity Partnership Structure - Garrett explains Herron Real Estate's vision and how the equity partnership structure supports it - The benefits of having a diverse leadership team that can effectively support agents with various backgrounds and goals - Challenges and rewards of working with a group of equity partners 00:35:00 - 00:45:57 - The Power of Company Culture in Agent Retention - Garrett discusses the importance of company culture in retaining agents - How Herron Real Estate's leadership team works to maintain a strong culture and support their agents - The benefits of having a diverse leadership team in addressing agents' individual needs 00:45:57 - 01:19:59 - Navigating Market Challenges and the Proposed NAR Settlement - Garrett shares his thoughts on the current market conditions and the challenges agents face - He discusses the proposed NAR settlement and how agents can navigate these changes by focusing on providing value to their clients - The importance of staying informed and educated about market trends and industry changes Quotes: "Oftentimes agents, they're looking for brokerages to solve their problem. But they have to take ownership of their problem and solve it themselves and then see which one of these brokerages will help them." - Garrett Masiulis "Our sole purpose is your success, right? And we're business owners and we're smart, too, right? They have for us to succeed that our people have to succeed and they're like our their safety nets is what I call them." - Garrett Masiulis Connect with Garrett: Website: Instagram: Facebook: If you want to build your business and become more discoverable online, has you covered. Check out how they can help you build an evergreen revenue generator all powered by content creation! SUBSCRIBE & LEAVE A 5-STAR REVIEW as we discuss real estate excellence with the best of the best. /episode/index/show/reepod/id/30666883

Hannah Flakus and Madison Yates: Tips for the Young, New Real Estate Agent 04/01/2024

Hannah Flakus and Madison Yates: Tips for the Young, New Real Estate Agent What valuable lessons can new real estate agents learn from the success stories of two young, top-producing agents? In this episode of the Real Estate Excellence podcast, host Tracy Hayes sits down with Hannah Flakus and Madison Yates, two young and successful real estate agents from Exit One Stop Realty. Despite their brief careers in the medical field, both Hannah and Madison have quickly made a name for themselves in the real estate industry. Throughout the conversation, they share their experiences, challenges, and the strategies that have helped them achieve success at such a young age. From the importance of stepping out of your comfort zone to the value of building genuine relationships with clients, Hannah and Madison offer valuable insights for new agents looking to make their mark in the competitive world of real estate. Hannah Flakus, REALTOR® at EXIT 1 Stop Realty in Jacksonville, FL, has been a resident of the First Coast for 20 years and counting. She knows the ins and outs of the city she loves and would be honored to share this with you! Madison Yates, REALTOR® with EXIT 1 Stop Realty in Jacksonville, Florida, has lived in Jacksonville her entire life. She has had the privilege of watching this area that she loves turn into the booming and lively city that it is today. Her knowledge of and experience in Northeast Florida will allow her to assist all her customers to find exactly what they are looking for! [00:00:00 - 00:10:59] From Medical Field to Real Estate Rookies - Both Hannah and Madison briefly worked in the medical field before transitioning to real estate - Madison envisioned herself as a physician's assistant but was drawn to the idea of a non-conventional career in real estate - Hannah majored in exercise science and considered physical therapy, but ultimately decided to pursue real estate [00:11:00 - 00:21:59] Choosing the Right Brokerage and Mentorship - Madison interviewed with several brokerages but chose Exit One Stop Realty for its welcoming atmosphere and supportive community - Mentorship and accountability are crucial for new agents to succeed in the business - Higher commission splits may not always be the best choice if a brokerage lacks proper support and training [00:22:00 - 00:32:59] Mastering the Art of Door Knocking and Sphere of Influence - Madison shares her success story of door knocking and securing a listing from a 44-year resident - Consistency and personalization in marketing, such as postcards featuring recent sales, can help agents stay top-of-mind in a neighborhood - Hannah emphasizes the importance of tapping into one's sphere of influence and building relationships through social groups and events [00:33:00 - 00:43:59] Balancing Work and Personal Life as a Real Estate Agent - Time blocking is essential for managing daily tasks and maintaining a healthy work-life balance - Setting expectations with clients and establishing boundaries can help agents avoid burnout - Wearing a name badge and incorporating real estate into everyday conversations can help agents stay top-of-mind and generate leads [00:44:00 - 00:54:59] Overcoming the Challenges of Being a Young Agent - Hannah and Madison stress the importance of professionalism, honesty, and relying on their brokerage's support when faced with questions they can't answer - Dressing appropriately, using proper language in communication, and exuding confidence can help young agents overcome age-related stereotypes - Continuously learning from successful agents and seeking out training opportunities is crucial for personal and professional growth [00:55:00 - 01:22:00] Staying Focused and Motivated in a Competitive Market - Real estate is a challenging but rewarding career that requires agents to step out of their comfort zone and embrace new experiences - Maintaining a positive mindset, setting goals, and celebrating successes can help agents stay motivated and focused on their business - The real estate market may fluctuate, but the value of homeownership remains constant, and agents must remind clients of the long-term benefits of investing in property Quotes: "Professionalism is everything, too. I mean, just really like when I was, um, doing my open house on my second listing, uh, there was a couple that came in that was unrepresented and I just really told them everything about the house. So, like, going into an open house, knowing the facts about the house. Lead with facts." - Madison Yates "I think it's scary jumping into something that you are not familiar with at all. If you want to be in this business, dive in headfirst, get the training you need, stick with it. Don't get frustrated." - Hannah Flakus Connect with Madison: Facebook: Instagram: Connect with Hannah: Facebook: Instagram: Website: If you want to build your business and become more discoverable online, has you covered. Check out how they can help you build an evergreen revenue generator all powered by content creation! SUBSCRIBE & LEAVE A 5-STAR REVIEW as we discuss real estate excellence with the best of the best. What valuable lessons can new real estate agents learn from the success stories of two young, top-producing agents? In this episode of the Real Estate Excellence podcast, host Tracy Hayes sits down with Hannah Flakus and Madison Yates, two young and successful real estate agents from Exit One Stop Realty. Despite their brief careers in the medical field, both Hannah and Madison have quickly made a name for themselves in the real estate industry. Throughout the conversation, they share their experiences, challenges, and the strategies that have helped them achieve success at such a young age. From the importance of stepping out of your comfort zone to the value of building genuine relationships with clients, Hannah and Madison offer valuable insights for new agents looking to make their mark in the competitive world of real estate. Hannah Flakus, REALTOR® at EXIT 1 Stop Realty in Jacksonville, FL, has been a resident of the First Coast for 20 years and counting. She knows the ins and outs of the city she loves and would be honored to share this with you! Madison Yates, REALTOR® with EXIT 1 Stop Realty in Jacksonville, Florida, has lived in Jacksonville her entire life. She has had the privilege of watching this area that she loves turn into the booming and lively city that it is today. Her knowledge of and experience in Northeast Florida will allow her to assist all her customers to find exactly what they are looking for! [00:00:00 - 00:10:59] From Medical Field to Real Estate Rookies [00:11:00 - 00:21:59] Choosing the Right Brokerage and Mentorship [00:22:00 - 00:32:59] Mastering the Art of Door Knocking and Sphere of Influence [00:33:00 - 00:43:59] Balancing Work and Personal Life as a Real Estate Agent [00:44:00 - 00:54:59] Overcoming the Challenges of Being a Young Agent [00:55:00 - 01:22:00] Staying Focused and Motivated in a Competitive Market Quotes: "Professionalism is everything, too. I mean, just really like when I was, um, doing my open house on my second listing, uh, there was a couple that came in that was unrepresented and I just really told them everything about the house. So, like, going into an open house, knowing the facts about the house. Lead with facts." - Madison Yates "I think it's scary jumping into something that you are not familiar with at all. If you want to be in this business, dive in headfirst, get the training you need, stick with it. Don't get frustrated." - Hannah Flakus Connect with Madison: Facebook: Instagram: Connect with Hannah: Facebook: Instagram: Website: If you want to build your business and become more discoverable online, has you covered. Check out how they can help you build an evergreen revenue generator all powered by content creation! SUBSCRIBE & LEAVE A 5-STAR REVIEW as we discuss real estate excellence with the best of the best. Blog Post: Overcoming the Challenges of Being a Young Agent Breaking into the real estate industry as a young agent can be an intimidating and challenging experience. With a lack of experience and a youthful appearance, many young agents face skepticism and doubt from potential clients. However, by focusing on professionalism, honesty, and leveraging the support of their brokerage, young agents can overcome these obstacles and build successful careers in real estate. Professionalism is Key One of the most important aspects of succeeding as a young agent is maintaining a high level of professionalism. This means dressing appropriately for client meetings, using proper language in all forms of communication, and exuding confidence in your abilities. By presenting yourself as a knowledgeable and capable professional, you can help clients look past your age and focus on the value you bring to the table. When faced with questions you can't answer, it's crucial to be honest and transparent with your clients. Don't try to bluff your way through a situation or provide incorrect information. Instead, let your clients know that you will reach out to your broker or a more experienced colleague for guidance and get back to them with the correct answer. This demonstrates your commitment to providing accurate information and your willingness to learn and grow as an agent. Leveraging Your Brokerage's Support As a young agent, it's essential to choose a brokerage that offers a strong support system and ongoing training opportunities. By aligning yourself with a brokerage that invests in your success, you can tap into the knowledge and experience of seasoned agents and brokers. Don't be afraid to ask questions, seek advice, and learn from those who have been in the industry longer than you. Additionally, take advantage of the marketing resources and tools provided by your brokerage. From professional headshots and branded marketing materials to access to cutting-edge technology, these resources can help you present a polished and professional image to potential clients. Continuous Learning and Growth To stay competitive in the real estate industry, young agents must commit to continuous learning and growth. Attend training sessions, workshops, and conferences to stay up-to-date on the latest industry trends, marketing strategies, and best practices. Seek out mentorship opportunities with successful agents in your office, and don't be afraid to ask for guidance and feedback on your performance. By investing in your education and personal development, you can build a strong foundation of knowledge and skills that will serve you throughout your real estate career. Embracing Your Unique Strengths While being a young agent comes with its challenges, it also presents unique opportunities. As a member of a younger generation, you likely have a strong grasp of technology and social media, which can be valuable assets in marketing properties and connecting with clients. Embrace these strengths and use them to your advantage when building your business. Additionally, your youth can be an appealing factor for certain demographics, such as first-time homebuyers or millennials who may feel more comfortable working with an agent closer to their age. By focusing on these niche markets and tailoring your approach to their specific needs and preferences, you can carve out a successful career as a young agent in the real estate industry. Social media captions: V1: Active listening: the secret weapon of a young real estate agent. 🔑 By truly understanding clients' needs and putting their words into action, Madison Yates proves that age is just a number when it comes to providing exceptional service in the real estate industry. #realestate #activelistening #customerservice #realestateexcellence V2: Being your own boss in real estate comes with the power to set your own schedule. 📅 While it might be tempting to work around the clock, Hannah Flakus discovered that setting a cut-off time each night allows her to recharge and be a more focused, effective agent the next day. #realestate #entrepreneurship #boundaries #realestateexcellence V3: A real estate agent wears many hats: guidance counselor, therapist, negotiator, and more. 🎩👩‍⚕️👩‍💼 Hannah Collins and Madison Yates understand that buying or selling a home can be an emotional rollercoaster, and they're committed to being the support system their clients need to navigate the process successfully. #realestate #supportiveagent #clientcare #realestateexcellence V4: Closing your first deal is an incredible motivation boost for any new real estate agent. 🎉 For Madison Yates, it also served as a reminder to keep her pipeline full. By thinking outside the box and implementing cost-effective marketing strategies like door knocking and postcards, she continued to build her business and create new opportunities. #realestate #firstsale #alwaysbeprospecting #realestateexcellence /episode/index/show/reepod/id/30594828

Keri Carpenter: What a Professional Real Estate Agent Brings to the Table 03/29/2024

Keri Carpenter: What a Professional Real Estate Agent Brings to the Table How can a top-producing real estate agent with a background in corporate America leverage their experience to achieve remarkable success in just three years? In this episode of the Real Estate Excellence podcast, host Tracy Hayes interviews Keri Carpenter, a top-producing real estate agent with Keller Williams. Despite only being in the industry for three years, Keri has already achieved remarkable success, including being named Rookie of the Year, earning the Gold Award, and capping each of her three years with the company. Keri shares her journey from corporate America to real estate, discussing how her experiences in management, logistics, and sales have shaped her approach to helping clients and growing her business. She emphasizes the importance of communication, collaboration, and focusing on the needs of her clients. Keri also shares her strategies for lead generation, marketing, and building a strong referral network. With her infectious energy and passion for helping others, Keri provides valuable insights for both new and experienced agents looking to take their business to the next level. Keri Carpenter, raised in Jacksonville, FL, ventured into the workforce at 15, aiming to fund her education at the University of Florida. She began at Cold Stone Creamery, quickly becoming a manager, then transitioned to retail, securing a position at Victoria's Secret. Post-graduation from UF, she excelled in various roles, from medical device sales at Medtronic to territory management at ABF Freight. Eventually, she shifted to real estate, influenced by her mother’s career, and now thrives at Keller Williams, mentoring agents and managing her business adeptly, balancing professional success with family life. [00:03:00] - [00:07:00] From Mustangs to Gators: Keri's Early Years and College Experience - Born and raised in Jacksonville, attended local schools - Chose to attend the University of Florida, following in her father's footsteps - Thrived in the business school, taking advantage of networking opportunities [00:15:00] - [00:22:00] Navigating the Corporate World: Keri's Journey Before Real Estate - Started in management at Target, learning to lead and motivate diverse teams - Transitioned to roles at Victoria's Secret and logistics companies like ABF Freight - Developed strong communication, problem-solving, and leadership skills [00:44:00] - [00:51:00] The Turning Point: From Corporate America to Real Estate - Realized the need for a better work-life balance after a heartfelt moment with her daughter - Decided to pursue real estate full-time, joining her mother at Keller Williams - Created a business plan and focused on leveraging her existing skills and network [01:07:00] - [01:14:00] Mastering the Art of Referrals: Keri's Go-To Marketing Strategy - Reached out to personal network to announce her transition to real estate - Consistently asks for referrals throughout the transaction process - Maintains strong relationships with past clients and other agents to generate referral business [01:17:00] - [01:25:00] Navigating Challenges and Demonstrating Value as an Agent - Shares a story of helping buyers navigate a challenging litigation process to purchase their dream home - Emphasizes the importance of agent representation and problem-solving skills - Highlights the complex nature of real estate transactions and the value agents provide Quotes: "As a leader, you always want to be planning to grow. You want them to grow. You want them to hit those target numbers." - Keri Carpenter "It is so critical to run your real estate business as a business." - Keri Carpenter Connect with Keri: Website: Instagram: If you want to build your business and become more discoverable online, has you covered. Check out how they can help you build an evergreen revenue generator all powered by content creation! SUBSCRIBE & LEAVE A 5-STAR REVIEW as we discuss real estate excellence with the best of the best. /episode/index/show/reepod/id/30548823

Virginia Toussaint: What is YOUR Superpower 03/25/2024

Virginia Toussaint: What is YOUR Superpower What unique background and skill set has equipped Virginia Toussaint to become a top-producing real estate agent and navigate the changing landscape of the industry? In this insightful episode, Tracy Hayes sits down with Virginia Toussaint, a highly successful real estate agent from Jacksonville, Florida. Virginia shares her fascinating journey from working in the mortgage division of a major bank during the 2008 housing crisis to becoming a top-producing real estate agent. She discusses how her unique background has helped her excel in her career and provides valuable insights on the importance of being an expert in your field, focusing on the process, and delivering exceptional service to clients. Virginia also shares her thoughts on the proposed changes in the real estate industry and how agents can adapt and thrive in the face of these challenges. Virginia Toussaint, a top-ranking real estate professional in Northeast Florida, brings 20 years of industry expertise to her role as Head Broker-Owner of Toussaint Group Realty. Recognized by the Jacksonville Business Journal and RealTrends, Virginia leverages her knowledge to help clients navigate the home buying and selling process, consistently outperforming market averages. A University of Florida graduate and mother of three, Virginia is passionate about serving her community. (00:00:00 - 00:12:56) From Banking to Real Estate: Virginia's Unique Journey - Virginia's background in the mortgage division of a major bank during the 2008 housing crisis equipped her with valuable knowledge and skills - She gained experience managing REO properties and navigating the complexities of the foreclosure process - Virginia's decision to transition into real estate was a natural fit given her extensive background in the industry (00:12:57 - 00:27:40) Leveraging Your Sphere of Influence: Virginia's Success Strategy - Virginia initially relied on her sphere of influence to build her real estate business - She emphasizes the importance of doing life with people and genuinely caring about their needs - By providing exceptional service and adding value, Virginia has built a thriving referral-based business (00:27:41 - 00:41:18) Becoming an Expert in Your Field: The Key to Success - Virginia stresses the importance of becoming an expert in your chosen area of focus within real estate - Agents must demonstrate their value and expertise to stand out in the changing landscape of the industry - By focusing on the process and delivering exceptional service, agents can differentiate themselves and build a loyal client base (00:41:19 - 00:56:30) Navigating the Changing Landscape of Real Estate: Virginia's Insights - Virginia discusses the proposed changes in the real estate industry and how agents can adapt and thrive - She emphasizes the importance of being proactive, setting clear expectations, and guiding clients through the process - By focusing on providing value and expertise, agents can continue to succeed in the face of industry challenges (00:56:31 - 01:21:00) Finding Your Superpower: Leveraging Your Unique Strengths - Virginia encourages agents to identify and leverage their unique strengths or "superpowers" - Whether it's working with a specific niche, excelling at social media, or building strong relationships, agents should focus on what sets them apart - By leaning into their strengths and providing exceptional service, agents can build a thriving business that aligns with their passions and skills Quotes: "If you truly serve and do it for them individually, not for like, Oh, I have this widespread plan that this person sitting in front of me, how do I give them the best experience possible? What are their needs? How do I proactively solve for them? How do I give them a seamless process? Then that's going to sell itself." - Virginia Toussaint "The value of me or a good real estate agent, a great real estate agent, is the proactivity involved to not have those, oh my gosh, this, this thing is blowing up situation." - Virginia Toussaint Connect with Virginia: LinkedIn: If you want to build your business and become more discoverable online, has you covered. Check out how they can help you build an evergreen revenue generator all powered by content creation! SUBSCRIBE & LEAVE A 5-STAR REVIEW as we discuss real estate excellence with the best of the best. /episode/index/show/reepod/id/30478108

Inside the NAR Lawsuit Proposed Settlement 03/22/2024

Inside the NAR Lawsuit Proposed Settlement In the face of the proposed NAR settlement, how can real estate agents adapt to the changing industry landscape and prove their value to buyers and sellers? In this eye-opening episode of the Real Estate Excellence podcast, host Tracy Hayes is joined by local industry experts Amanda Houser, Rose Alberre, and Sarah Puente to discuss the implications of the proposed NAR settlement on the real estate industry. The panel delves into the specifics of the settlement, addressing concerns about commission changes, the importance of buyer broker agreements, and the need for agents to demonstrate their value in an evolving market. Throughout the conversation, the guests emphasize the significance of education, adaptability, and professionalism in navigating the challenges and opportunities presented by the proposed changes. Listeners will gain valuable insights into the future of real estate and learn strategies for thriving in the face of industry shifts. [00:00:00] - [00:03:00] Setting the Stage: Understanding the NAR Proposed Settlement The Sitzer Burnett lawsuit and the 1.78 billion dollar verdict against the plaintiffs The proposed settlement and its potential impact on the real estate industry The importance of educating agents and consumers about the true nature of the changes [00:11:00] - [00:18:00] Adapting to Change: Implementing Buyer Broker Agreements The significance of buyer broker agreements in the new landscape Strategies for explaining the value of the agreement to clients The need for agents to understand their agency and prove their worth [00:26:00] - [00:35:00] Navigating Commissions and Compensation in the New Era The misconception that commissions have always been negotiable The potential impact on VA buyers and the importance of finding workarounds The role of transparency and reputation in the new commission structure [00:42:00] - [00:48:00] Thriving in the Face of Change: Education and Professionalism The importance of ongoing education and training for real estate agents The potential for industry fallout and the need for strong leadership Embracing change as an opportunity for growth and differentiation [00:50:00] - [01:01:00] Looking to the Future: Predictions and Recommendations The potential for increased brand loyalty and the importance of reputation The need for apprenticeship programs and mentorship in real estate Strategies for adapting to the new landscape and proving value to clients Quotes: "I think the biggest misconception is that commissions have always been negotiable." - Amanda Houser "Reputation is key. It always has been, but I think now it's even more so." - Sarah Puente If you want to build your business and become more discoverable online, has you covered. Check out how they can help you build an evergreen revenue generator all powered by content creation! SUBSCRIBE & LEAVE A 5-STAR REVIEW as we discuss real estate excellence with the best of the best. /episode/index/show/reepod/id/30460588

James Hamilton: The Personal Security Risk of Real Estate Agents 03/18/2024

James Hamilton: The Personal Security Risk of Real Estate Agents Can being too polite and non-judgmental put your life at risk? Discover the crucial balance between courtesy and caution in this eye-opening podcast episode. In this thought-provoking episode of the Real Estate Excellence podcast, host Tracy Hayes sits down with James Hamilton, a nationally recognized personal security expert and former FBI agent. Drawing from his extensive experience in protecting high-profile individuals and training new agents, Hamilton shares invaluable insights on personal safety, situational awareness, and the importance of trusting one's intuition. With a focus on the unique challenges faced by real estate agents, the conversation delves into practical strategies for assessing potential threats, maintaining a safe environment during open houses, and effectively using non-lethal self-defense tools. Hamilton emphasizes the critical role of the brain as the ultimate weapon and the need for proper training and practice to ensure personal safety. This episode serves as a wake-up call for anyone who prioritizes politeness over their own well-being, offering actionable advice to help listeners stay safe in various situations. James, a former FBI Supervisory Special Agent and national personal security expert, has over 30 years of experience protecting high-risk individuals. His expertise in violence prevention and personal security comes from roles in local law enforcement, the FBI, and a leading executive protection firm. He has safeguarded government officials and high-net-worth individuals worldwide, also training thousands on safety. James founded the FBI’s Close Protection School and served as Senior Vice President at Gavin de Becker and Associates, making him a revered figure in personal security. 00:00:00 - 00:10:59 | From the Citadel to the FBI: James Hamilton's Journey Hamilton shares his background and the path that led him to become an FBI agent The rigorous selection process and training required to join the FBI The importance of having a clear history, physical fitness, and a desire to serve 00:11:00 - 00:22:59 | Pioneering Protection: Developing the FBI's Close Protection Training Hamilton's role in creating a standalone training program for agents assigned to protective details The influence of Gavin de Becker's books, "The Gift of Fear" and "Just 2 Seconds," on Hamilton's approach Transitioning from the FBI to the private sector and working with high-net-worth individuals 00:23:00 - 00:33:59 | Real Estate Risks: Understanding the Challenges Agents Face The startling statistics on attacks and threats faced by real estate agents The unique risks associated with showing homes to strangers and holding open houses Strategies for assessing potential clients and maintaining a safe environment during showings 00:34:00 - 00:44:59 | Trusting Your Intuition: The Key to Personal Safety The importance of listening to your intuition and recognizing pre-incident indicators The story of Gabby Giffords and the missed warning signs before the shooting Overcoming the fear of being judgmental and learning to trust your instincts 00:45:00 - 01:10:00 | Practical Self-Defense: Tools, Techniques, and Training The benefits of carrying a high-lumen flashlight and using it as a defensive tool Less-lethal options such as pepper spray, tasers, and their legal implications The importance of proper training and practice with self-defense tools Developing a personal safety plan and knowing your capabilities Quotes: "The mission is not the commission. The mission is not that it is not get a commission and sell this house. The mission is go home today alive." - James Hamilton "You will not rise to the occasion. You will default to the level of your training." - James Hamilton Connect with James: Website: LinkedIn: YouTube: If you want to build your business and become more discoverable online, has you covered. Check out how they can help you build an evergreen revenue generator all powered by content creation! SUBSCRIBE & LEAVE A 5-STAR REVIEW as we discuss real estate excellence with the best of the best. /episode/index/show/reepod/id/30374988

Caitlin Daugherty: How A Real Estate Agent Adds VALUE 03/15/2024

Caitlin Daugherty: How A Real Estate Agent Adds VALUE What secret strategies does top real estate agent Caitlin Daugherty employ to consistently deliver exceptional service and close deals in today's challenging market? In this insightful episode of the Real Estate Excellence podcast, host Tracy Hayes sits down with Caitlin Daugherty, one of the most successful real estate agents in St. Augustine, Florida. Caitlin shares her journey from the hospitality industry to becoming a top producer at DJ and Lindsay Real Estate. Throughout the conversation, she reveals the key strategies and mindsets that have propelled her to success, including a focus on customer service, thorough market knowledge, and effective communication with clients and other agents. Caitlin also discusses the importance of adapting to market changes, building relationships, and continuously learning and improving in the everevolving real estate industry. Caitlin Daugherty, a native Floridian and Realtor, has achieved an impressive $50 million in sales since 2021. Specializing in Saint Augustine, Ponte Vedra, and Palm Coast neighborhoods, Caitlin ensures real estate transactions under her guidance are efficient and enjoyable. As a buyer's relocation specialist and dedicated listing specialist, she showcases her multifaceted proficiency. Caitlin's personal approach and genuine care for clients set her apart in Northeast Florida real estate. 00:00:00 00:13:07 From Hospitality to Real Estate: Caitlin's Journey Caitlin's background in the hospitality industry and transition to real estate The importance of customer service and treating real estate as a serviceoriented business Choosing the right brokerage and the value of training and support 00:13:07 00:29:22 Mastering the Art of Client Relationships Focusing on the client as a person and understanding their needs and preferences The significance of followup and nurturing leads over time Adapting to the client's communication style and keeping both parties informed 00:29:22 00:45:01 Navigating the Complexities of Transactions Educating clients and setting realistic expectations throughout the process Dealing with inspections, insurance, and other potential hurdles The value of a skilled transaction coordinator and leveraging their expertise 00:45:01 00:58:57 Strategies for Success in a Shifting Market Staying informed about market trends and inventory changes Collaborating with other agents and building relationships within the industry Providing valueadded services and going the extra mile for clients 00:58:57 01:19:07 Continuous Growth and Improvement in Real Estate The importance of humility and a willingness to learn and evolve Embracing challenges as opportunities for growth and development Advice for new agents and the significance of passion and perseverance Quotes: "It comes down to service over sales. That's what it comes down to." - Caitlin Daugherty "If you love your craft, you know, some things are gonna be like, ooh, that's a nugget, you know, I can use that." - Caitlin Daugherty Connect with Caitlin: LinkedIn: If you want to build your business and become more discoverable online, has you covered. Check out how they can help you build an evergreen revenue generator all powered by content creation! SUBSCRIBE & LEAVE A 5-STAR REVIEW as we discuss real estate excellence with the best of the best. /episode/index/show/reepod/id/30338793

Jeffrey Levine: Be Purposeful to Break Your Lid 03/11/2024

Jeffrey Levine: Be Purposeful to Break Your Lid What does it really take to succeed in real estate, and how does one balance the pursuit of career excellence with personal fulfillment? In this episode of the Real Estate Excellence Podcast, host Tracy Hayes sits down with Jeffrey Levine, a seasoned real estate professional and the current secretary of the Florida of Realtors. With over 25 years in the industry, Jeffrey shares his journey from starting in Brooklyn, New York, to becoming a leading figure in real estate. His story illuminates the path of entrepreneurship within real estate, the evolution of the industry, and the importance of leadership, mentorship, and personal growth. Jeffrey's insights into navigating the complexities of the real estate market, coupled with his personal anecdotes, offer invaluable lessons for both new and seasoned agents. Jeffrey Levine, a Real Estate veteran since 1997, began his career in New Jersey, achieving Rookie of the Year by closing 48 buyer agency transactions in his first year. Since moving to Florida, he's been pivotal in over 10,000 sales and thousands of leases, totaling over $3 billion in volume. As a Broker Associate and Director of Productivity at Keller Williams Realty Services in Boca Raton, he leads the Lux Places & Spaces Group and oversees The School Of Advanced Realty. A Keller Williams University approved trainer, he's also served on the Florida Realtors® and National Association of Realtors® boards, contributing significantly to real estate policies and technology. Recognized with multiple awards, including Realtor® of the Year, Jeffrey holds several prestigious designations, emphasizing his extensive contributions and leadership in the field. [00:00:00 - 00:01:27] "The Genesis of a Real Estate Journey" Transition from entrepreneurship to real estate Importance of adaptability and seizing opportunities Insights into early career challenges and triumphs [00:01:28 - 00:10:33] "Leadership and Influence: Beyond Titles" Understanding true leadership in the real estate domain The impact of mentorship and continuous learning Strategies for effective team and personal growth [00:10:34 - 00:22:41] "Mastering the Market: Strategy and Innovation" The role of technology and internet in evolving real estate practices Embracing buyer agency and delivering value to clients Navigating legal changes and market dynamics [00:22:42 - 00:33:01] "Cultivating Success: The Power of Networking" The underestimated value of building professional relationships Leveraging agent-to-agent referrals to expand business Tips for effective networking and community engagement [00:33:02 - 00:53:40] "Balancing Act: Business Growth vs. Personal Well-being" The challenge of managing business success and personal life Implementing systems for efficiency and growth The importance of seeking coaching and mentorship for holistic development Quotes "Leadership is not about titles or flow charts. It's about one life influencing another." - Jeffrey Levine "Every single day, there's an opportunity in front of us. It's just realizing the opportunity and taking advantage of it." - Jeffrey Levine Connect with Jeffrey: Facebook: Instagram: Website: If you want to build your business and become more discoverable online, has you covered. Check out how they can help you build an evergreen revenue generator all powered by content creation! SUBSCRIBE & LEAVE A 5-STAR REVIEW as we discuss real estate excellence with the best of the best. /episode/index/show/reepod/id/30258923

Pamela Hoffman: Corporate Structure to Successful Real Estate Agent 03/08/2024

Pamela Hoffman: Corporate Structure to Successful Real Estate Agent Have you ever considered how a deep understanding of customer service and education in one industry could revolutionize your success in another, completely different field? In this enlightening episode of the "Real Estate Excellence" podcast, host Tracy Hayes sits down with Pamela Hoffman, a former Vice President of Global Education turned top-tier real estate professional. Pamela shares her unique journey from the cosmetics industry to real estate, highlighting how skills in customer service, problem-solving, and education can be transferable and instrumental in navigating the complex world of real estate. With a focus on understanding client needs, building meaningful relationships, and continuous learning, Pamela's story is a testament to the power of adaptability and the importance of education in achieving excellence in any field. Pamela Hoffman is a professional real estate advisor who specializes in residential real estate throughout Northeast Florida. In every transaction, she aims to make the daunting complexities of real estate simple - and is confident in her abilities to ease the transition of relocating. With over 25 years of sales, leadership, and service experience, Pamela provides exceptional service while also making the real estate process fun. Experienced senior-level executive with a demonstrated history of success working in the real estate and cosmetics industry. Accomplished business development professional skilled in Real Estate, Global Sales, Service, Retail, Team Building, Management, and Leadership. (00:00:00 - 00:15:00) The Transition from Cosmetics to Real Estate Identifying transferable skills between industries. The importance of customer service in building client relationships. How continuous learning and adaptability lead to success. (00:15:01 - 00:30:00)Building Client Relationships: The Foundation of Success Understanding client needs through effective communication. The role of personal experience in connecting with clients. Strategies for maintaining long-term client relationships. (00:30:01 - 00:40:00) The Power of Education in Real Estate Continuous professional development as a key to excellence. The impact of education on client service and satisfaction. Leveraging expertise to navigate challenges in real estate. (00:30:01 - 00:40:00) Navigating Real Estate Challenges with Grace Problem-solving strategies for common real estate challenges. The importance of resilience and resourcefulness. Techniques for managing and overcoming obstacles. (00:40:01 - 00:50:00) Looking Ahead: The Future of Real Estate Professionalism The evolving landscape of the real estate industry. Predictions for future trends and how to prepare. The ongoing relevance of customer service and education. Quotes: "I like to look for problems and tell my clients what they are, but also present solutions." - Pamela Hoffman "Being able to handle challenges as they come your way is what helps me and my clients get to a successful end." - Pamela Hoffman Connect with Pamela: Website: Instagram: Facebook: LinkedIn: If you want to build your business and become more discoverable online, has you covered. Check out how they can help you build an evergreen revenue generator all powered by content creation! SUBSCRIBE & LEAVE A 5-STAR REVIEW as we discuss real estate excellence with the best of the best. /episode/index/show/reepod/id/30238478

Josh Rogers: Faith, Family and Freedom 03/04/2024

Josh Rogers: Faith, Family and Freedom How can reinvention in one's career path ignite unprecedented success and influence within an industry known for its traditional approaches? In this episode of the "Real Estate Excellence Podcast," host Tracy Hayes invites Josh Rogers, a distinguished leader in the Florida real estate market known for his innovative use of YouTube and social media for lead generation. From his beginnings in new home sales to facing financial adversity and eventually emerging as a real estate influencer, Josh shares his journey of resilience, innovation, and success. His story is not just about real estate; it's about the power of adaptation, leveraging technology, and building community. Josh Rogers is renowned not only for his professional achievements but also for his deep personal commitments. Celebrating over a decade of marriage with his high school sweetheart, Sarah, from Pensacola, FL, they share a vibrant household with their four sons, aged between 18 months and 9 years, and a foster daughter who has profoundly touched their lives. Their home is a testament to a life filled with love, chaos, and unwavering faith in Jesus, who has been their constant support. Professionally, Rogers has dedicated over ten years to real estate, where his leadership has propelled his team into the top 1% in the Northeast Florida MLS, marking them as creators of exceptional client experiences. [00:00:00 - 00:15:00] The Power of Personal Branding in Real Estate: Josh's transition from traditional real estate sales to becoming a YouTube influencer. The importance of authenticity, leveraging video content, and the impact of personal branding. Understanding your audience to tailor content effectively. [00:15:00 - 00:30:00] Overcoming Financial Adversity: Josh's candid discussion on facing and overcoming financial challenges. The significance of resilience, financial literacy, and strategic planning. The role of mentorship and networking in navigating financial challenges. [00:30:00 - 00:45:00] The Role of Technology and Social Media: Insights into how Josh leverages social media and technology for lead generation. Embracing technology, the power of social media marketing, and the importance of engagement. Continuous innovation to stay ahead in the digital marketing space. [00:45:00 - 01:00:00] Building a Community Through Real Estate: Josh's approach to creating a community around his brand and services. Community building, customer service excellence, and the value of a strong network. The importance of giving back to the community to sustain long-term relationships. [01:00:00 - 01:15:00] Looking to the Future: Josh's vision for the future of real estate and his next steps. Innovating within the industry, the importance of continuous learning, and future trends in real estate. Emphasizing sustainability and ethical practices in real estate development and sales. Quotes: "The moment you stop learning is the moment you stop growing." - Josh Rogers "Authenticity is not just a buzzword; it's the foundation of trust with your clients." - Josh Rogers Connect with Josh: YouTube: Instagram: Website: If you want to build your business and become more discoverable online, has you covered. Check out how they can help you build an evergreen revenue generator all powered by content creation! SUBSCRIBE & LEAVE A 5-STAR REVIEW as we discuss real estate excellence with the best of the best. /episode/index/show/reepod/id/30155403

Tiffany Riley: Key to Real Estate Success is Confidence 03/01/2024

Tiffany Riley: Key to Real Estate Success is Confidence How does a former model turn her intricate journey from the runway to the real estate market into a blueprint for success and resilience? In this episode of the Real Estate Excellence podcast, Tracy Hayes and Tiffany Riley delve deep into the dynamic world of real estate, intertwined with personal growth and transformation. Tiffany shares her unique journey from modeling to becoming a top real estate agent, offering insights into the challenges and triumphs she encountered along the way. This conversation not only highlights Tiffany's remarkable adaptability and drive but also sheds light on the broader implications of career transitions, personal development, and success in the competitive real estate industry. Tiffany Riley, a seasoned Realtor with nearly a decade of experience in Jacksonville, FL, is committed to delivering exceptional real estate services. Her deep knowledge of the local market and dedication to client satisfaction ensure personalized and effective support for a range of clients, from first-time buyers to seasoned investors. With her expertise, Tiffany navigates market trends and opportunities, offering valuable insights and strong negotiation skills. Choosing Tiffany means gaining a trusted advisor who ensures a seamless experience, whether buying or selling, backed by professionalism and a commitment to exceeding expectations. [00:00:00 - 00:15:00] From Catwalks to Contracts: Tiffany discusses her transition from modeling to real estate, highlighting the skills and mindset shifts required to succeed in a new industry. Embracing change can lead to unexpected opportunities. Personal resilience is key to overcoming career transitions. Networking and relationships are crucial in any industry. [00:15:00 - 00:30:00] Building a Brand: Tiffany shares how she leveraged social media and personal branding to build her real estate business. Social media is a powerful tool for building professional relationships. Authenticity attracts clients and helps build trust. Continuous learning and adaptation are essential for growth. [00:30:00 - 00:45:00] Overcoming Obstacles: Tiffany opens up about the challenges she faced as a new real estate agent and how she overcame them. Overcoming self-doubt is crucial for success. Mentorship and coaching can accelerate career growth. Setting clear goals helps maintain focus and motivation. [00:60:00 - 00:70:00] The Art of the Deal: Insights into Tiffany's approach to negotiating deals and providing value to her clients. Understanding client needs is paramount. Effective negotiation skills are built on knowledge and experience. Providing exceptional service leads to repeat business and referrals. [00:70:00 - 00:75:00] Looking Ahead: Tiffany discusses her goals for the future and the strategies she plans to implement to achieve them. Goal setting is essential for personal and professional development. Diversifying strategies ensures resilience against market fluctuations. Giving back and client appreciation strengthen long-term relationships. Quotes "Embrace change, for it is the only constant." - Tiffany Riley "Building a personal brand is not about selling; it's about being genuine." - Tiffany Riley "The best deals are those where everyone walks away happy." - Tiffany Riley Connect with Tiffany: Info: If you want to build your business and become more discoverable online, has you covered. Check out how they can help you build an evergreen revenue generator all powered by content creation! SUBSCRIBE & LEAVE A 5-STAR REVIEW as we discuss real estate excellence with the best of the best. /episode/index/show/reepod/id/30083978

Hannah and Carlos Lopez: The Lopez Group 904 02/26/2024

Hannah and Carlos Lopez: The Lopez Group 904 Can a couple transform their relationship into a dynamic professional relationship, navigating the challenges of the real estate industry with grace and efficiency? In this episode, we delve into the inspiring journey of Hannah and Carlos Lopez, a remarkable husband and wife team dominating the real estate scene in St. Augustine, Florida. Raised locally with deep roots in the community, Hannah's insight into the area's evolution pairs perfectly with Carlos's unique perspective, an immigrant from Cuba with a story of determination and success. Together, they explore the nuances of building a bilingual real estate business, the power of social media in real estate, and the invaluable lessons learned from their previous careers. Their story is a testament to the strength found in partnership, adaptability, and the relentless pursuit of growth. Hannah and Carlos Lopez are the proprietors of The Lopez Group with Momentum Realty located in St. Augustine, FL. As a dedicated husband-and-wife team, they are committed to guiding their clients through the complexities of the real estate process, whether it involves buying or selling properties. They take pride in offering the highest level of professional customer service, aiming to make every transaction as smooth and seamless as possible. From the outset, both Carlos and Hannah have been driven by a desire to make a significant impact. With deep roots in their community, they are committed to the long-term success of their clients, ensuring they always feel prioritized. The Lopez Group offers unique benefits to those who choose to partner with them in their real estate endeavors. [00:00:00-00:15:00] "Foundations of Success: The Lopez Origin Story" Backgrounds and origins of Hannah and Carlos. The importance of local knowledge in real estate. The role of bilingual communication in expanding client base. [00:15:00-00:30:00] "Navigating Transitions: From First Jobs to Real Estate" Career transitions and the decision to enter real estate. The impact of past experiences on current success. The power of vision in career change and development. [00:30:00-00:45:00] "Building a Brand: The Role of Social Media" Strategies for utilizing social media in real estate. The importance of authenticity and connection online. How YouTube and Instagram enhance their business presence. [00:45:00-00:70:00] "The Power of Partnership: Working as a Couple" The dynamics of working as a husband and wife team. Balancing personal and professional life. The strengths each partner brings to the business. [00:70:00-00:90:00] "Vision for the Future: Expansion and Goals" Future aspirations for Lopez Group 904. The importance of continual learning and growth. Strategies for business expansion and diversification. Quotes: "Our backgrounds are our strength in understanding our community's needs." - Hannah Lopez "Embracing change led us to where we are today." - Carlos Lopez "Social media is not just about selling; it's about connecting." - Hannah Lopez "Working together strengthens both our business and our relationship." - Carlos Lopez Connect with Hana and Carlos: Facebook: Instagram: YouTube: If you want to build your business and become more discoverable online, has you covered. Check out how they can help you build an evergreen revenue generator all powered by content creation! SUBSCRIBE & LEAVE A 5-STAR REVIEW as we discuss real estate excellence with the best of the best. /episode/index/show/reepod/id/30049548

Patricia Delinois: Miami Real Estate Influencer 02/23/2024

Patricia Delinois: Miami Real Estate Influencer How can the resilience and innovation found in the journey of a real estate entrepreneur inspire us to redefine success in our own lives? Tracy Hayes sits down with Patricia Delinois, a titan in the South Florida real estate market with over 30 years of experience. From her early beginnings in real estate at the age of 18 to becoming the president of the Miami Association of Realtors and a successful author, Delinois shares her journey of resilience, innovation, and passion for making a difference. Beyond her real estate achievements, Patricia discusses her commitment to combating human trafficking and her unique approach to influencing through media. This episode is a profound exploration of how professional success and personal passion can intertwine to make a significant impact on the community and the world. Patricia Delinois is the CEO of , and one of the most powerful women in Miami. She started in real estate at age 18, buying and flipping homes. Delinois co-founded a construction company and opened a successful Coldwell Banker franchise in 1996. To gain international exposure, she later switched to Century 21. Delinois is passionate about leaving the world better. She co-founded Loving Arms to raise awareness about human trafficking. With director George Monteiro, she created the award-winning Sisters of Vengeance franchise to further this cause. An artist at heart, Delinois loves creating "living art" through residences. She's entrepreneurial, co-founding TechieTitle.com and the social media site HotLifeMiami.com. She's a real estate expert on CNBC, was on the show Hot Listings Miami, and is a bestselling author. Delinois was the 2012 Residential President for the Miami Association of Realtors. She has served as a director for national and state realtor associations, and founded the Master Brokers Forum. Committed to the community, she has mentored many women and volunteered extensively with charities and local organizations. [00:00:00 - 00:10:00] "The Foundations of Success" Early passion can drive long-term success. The importance of embracing cultural diversity in business. Leveraging personal background to innovate in one's field. [00:10:00 - 00:20:00] "Overcoming Industry Barriers" Persistence in the face of industry challenges. The role of mentorship in shaping the next generation. Adapting to technological changes in the real estate market. [00:20:00 - 00:30:00] "Expanding Horizons: Global Real Estate" The value of international market understanding. Networking beyond borders to expand business opportunities. The strategic advantage of multilingualism in real estate. [00:30:00 - 00:40:00] "Harnessing Media for Influence" The power of media in building a personal and professional brand. Social responsibility in the real estate industry. Engaging with a wider audience through creative content. [00:40:00 - 00:60:00] "A Crusade Against Human Trafficking" Leveraging one's platform for social change. The impact of storytelling in raising awareness. Building coalitions for a cause beyond business. Quotes: "Real estate is not just about properties; it's about people." - Patricia Delinois "The perfect real estate market is a balanced market." - Patricia Delinois "Success is not measured by transactions alone, but by the lives we touch and improve." Patricia Delinois Connect with Patricia: Website: If you want to build your business and become more discoverable online, has you covered. Check out how they can help you build an evergreen revenue generator all powered by content creation! SUBSCRIBE & LEAVE A 5-STAR REVIEW as we discuss real estate excellence with the best of the best. /episode/index/show/reepod/id/29971453

Deidra Young: Professional Photography Will Take Your Business To Another Level 02/19/2024

Deidra Young: Professional Photography Will Take Your Business To Another Level How does the art of professional real estate photography and 3D imaging transform the way properties are marketed and perceived by potential buyers? In this enlightening episode, we dive into the world of real estate photography and 3D imaging with Deidra Young, a Navy veteran turned entrepreneur who founded iSite Imaging, a company specializing in real estate photography and 3D marketing. Deidra shares her journey from serving on the USS Gunston Hall to becoming a pioneer in digital real estate marketing in Jacksonville, Florida. The discussion covers the impact of professional imagery on real estate listings, the evolution of 3D imaging technology, and the importance of visual storytelling in property sales. Deidra’s insights illuminate the critical role of photography and 3D tours in enhancing real estate marketing strategies, providing a compelling case for the value they add to listings and the real estate market as a whole. Deidra Young brings a wealth of experience from her 9 years in the military, where she held various roles including LCAC Navigator, Public Affairs Office Section Leader, and Trial Service Office Post-Trial Processing, in addition to her position as an Operations Specialist aboard the USS Gunston Hall LSD-44. Following her honorable discharge from the United States Navy, Young pursued higher education and successfully obtained a Bachelor's Degree in Business Management from the University of Phoenix. Currently, she is the owner and operator of iSite Imaging LLC, a Real Estate Photography & 3D Marketing company based in Jacksonville, FL. The company specializes in serving realtors and business owners within the area. Under Young's leadership, her team is dedicated to creating original digital media that enhances the marketing and selling of property. [00:00:00 - 00:15:00] The Genesis of iSite Imaging Deidra's transition from military service to entrepreneurship. The inception of iSite Imaging and its mission. Importance of high-quality imagery in listings, leveraging military precision in business, adapting skills from military to civilian entrepreneurship. [00:15:00 - 00:30:00] The Technical Side of Real Estate Photography Introduction to 3D imaging technology. Challenges and triumphs in pioneering 3D real estate marketing. Overcoming industry resistance to new technology, the evolution of Matterport, the significance of continuous learning and adaptation. [00:30:00 - 00:45:00] Impact on Real Estate Marketing The role of imagery in selling homes. Stories of success from leveraging high-quality photos and 3D tours. Visual content's influence on buyer engagement, statistics supporting the effectiveness of professional photography, the growing trend of virtual staging. [00:45:00 - 00:60:00] Challenges and Solutions in the Field Navigating the competitive landscape of real estate marketing. Addressing common misconceptions and challenges in photography. The importance of precision and professionalism, strategies for dealing with difficult properties, the balance between technological investment and output quality. [00:60:00 - 00:70:00] Future Trends and Advice for Real Estate Professionals Predictions for the future of real estate photography and 3D imaging. Advice for real estate agents and photographers entering the field. Embracing technology for competitive advantage, importance of building a strong brand through visual marketing, staying ahead of industry trends. Quotes: "If I was an agent, 100%, I would not want to market a home without images. It's about the next one and then the next one and how you're setting yourself up and your brand." - Deidra Young "The pots and pans don't make the chef, just like the latest iPhone doesn't make you a professional photographer." - Deidra Young Connect with Deidra: Website: LinkedIn: Instagram: If you want to build your business and become more discoverable online, has you covered. Check out how they can help you build an evergreen revenue generator all powered by content creation! SUBSCRIBE & LEAVE A 5-STAR REVIEW as we discuss real estate excellence with the best of the best. /episode/index/show/reepod/id/29932618

Jeff Riber: Real Estate Broker Leadership by Example 02/16/2024

Jeff Riber: Real Estate Broker Leadership by Example How can embracing the hard times in your career, instead of fearing them, set you up for long-term success? In this enlightening episode of our podcast, we delve into the journey of Jeff Riber, a top real estate broker from Jacksonville, Florida, with 20 years of experience in the industry. Starting as a mortgage underwriter and a collegiate athlete, Jeff's unique path through the ups and downs of the real estate market has equipped him with invaluable insights. From the collapse of the housing market to building a successful brokerage, Jeff shares his philosophy on persistence, adapting to market changes, and the importance of community and mentorship in real estate. This episode is a must-listen for anyone interested in the realities of a career in real estate and the resilience needed to thrive. [00:00:00-00:010:00] Starting Strong in Real Estate: Jeff discusses the importance of trust and solving problems for clients, his transition from a franchise to an independent brokerage, and the early days of his career. Trust as a cornerstone, the leap to independence, and navigating a new brokerage. [00:10:00-00:20:00] Athletics to Real Estate: Jeff shares how being a collegiate athlete shaped his work ethic and team spirit, contributing to his real estate success. The impact of sports on career, teamwork, and discipline. [00:200:00-00:35:00] Surviving Market Crashes: Insights into navigating the 2008 financial crisis and the parallels with today's market. Adaptability, understanding market trends, and strategic investments. [00:35:00-00:50:00] Building a Brand in Real Estate: Jeff’s philosophy on branding, customer service, and his approach to real estate sales. Importance of branding, customer-first approach, and sales strategy. [00:50:00-00:65:00] Mentorship and Growth: The role of mentorship, community involvement, and continuous learning in growing a real estate career. Value of mentorship, community engagement, and lifelong learning. Quotes: “If we do all of our work and value add up front, then when we hit some sort of bump in the road down the line, it's not going to be a big deal." - Jeff Riber "Persistence... staying with a problem longer than other people are willing to, pays off in the long run." - Jeff Riber Connect with Jeff: LinkedIn: Facebook: Instagram: If you want to build your business and become more discoverable online, has you covered. Check out how they can help you build an evergreen revenue generator all powered by content creation! SUBSCRIBE & LEAVE A 5-STAR REVIEW as we discuss real estate excellence with the best of the best. /episode/index/show/reepod/id/29905508

Blair Owen: Top Real Estate Agent One Relationship At A Time 02/12/2024

Blair Owen: Top Real Estate Agent One Relationship At A Time How does a transition from corporate America to real estate redefine success and adaptability in a competitive environment? In this inspiring episode of the Real Estate Excellence podcast, host Tracy Hayes sits down with Blair Owen, a remarkable real estate agent from Anchored Real Estate Group. With a rich background in corporate America, having worked with giants like Pepsi and Marriott, Blair shares her journey into the real estate world, her experiences moving from Hilton Head to Indonesia in her youth, and how these diverse experiences shaped her approach to serving her clients. Blair discusses the challenges and triumphs of her career, the importance of mentorship, and her dedication to serving military families and first-time homebuyers. This episode is a must-listen for anyone interested in the real estate industry, offering valuable insights into resilience, client service, and the power of a supportive community. [00:00:00- 00:10:00] Introduction to a Journey: Meet Blair Owen, from corporate to real estate success Blair's transition from corporate America to real estate. The impact of mentorship on her career. Serving 32 families in her first year. [00:10:0- [00:20:00] Cultural Insights and Early Influences: Hilton Head to Indonesia The influence of Blair's international upbringing. Adapting to different cultures and environments. The role of early experiences in shaping customer service skills. [00:20:00- 00:30:00] Corporate Lessons to Real Estate Success: From Pepsi and Marriott to Anchored Real Estate Applying corporate training to real estate. The importance of sales training and customer service. Transitioning skills from corporate to entrepreneurship. [00:30:00 - 00:45:00] Navigating Challenges in Real Estate: Overcoming obstacles and finding opportunities Blair's strategies for dealing with the COVID-19 market impact. The role of adaptability in success. Insights into the real estate market's fluctuating dynamics. [00:45:00 00:65:00] Mentorship and Growth: Learning from the best and contributing to the community The value of having a mentor in real estate. Blair's approach to mentorship and community involvement. Plans for future growth and serving more families. Quotes: "Transitioning from corporate America to real estate opened my eyes to the true meaning of personalized service." - Blair Owen "Every challenge in real estate is an opportunity to learn and grow stronger, both for me and for my clients." -Blair Owen Connect with Blair: LinkedIn: Website: If you want to build your business and become more discoverable online, has you covered. Check out how they can help you build an evergreen revenue generator all powered by content creation! SUBSCRIBE & LEAVE A 5-STAR REVIEW as we discuss real estate excellence with the best of the best. /episode/index/show/reepod/id/29841658

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