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How to Run a Project Kick-off Day [Rebroadcast]

Resilient by Design with Rebecca Hay

Release Date: 08/22/2024

262. Want Great Design Clients on Repeat? Stop People Pleasing! show art 262. Want Great Design Clients on Repeat? Stop People Pleasing!

Resilient by Design with Rebecca Hay

If you only choose one thing to focus on in 2025 let it be this: stop 'people pleasing' your clients! We're used to the adage that the customer is always right, but I'm here to tell you that to build a sustainable, successful business means not being at the complete beck and call of your clients. After years of hearing stories from fellow designers and my own experience, I've decided on a few approaches that help us avoid bending over backward for clients (which typically does more harm than good anyway)! Don't run around in circles making yourself crazy for your clients! In this episode, I...

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261. My 7 step framework to accomplishing your goals show art 261. My 7 step framework to accomplishing your goals

Resilient by Design with Rebecca Hay

2025: The year to think BIG!  In this episode, I’m sharing a simple yet powerful goal-setting system designed to help you make 2025 your best year yet. If you’ve reflected on the past year and find yourself asking, “What’s next?”—don’t worry, I’ve got you covered! Here’s what to do: carve out dedicated time and space to fully engage with this episode. I’ll guide you through 7 actionable steps that will help you take small, intentional actions that can snowball into major results. This system is all about building habits and creating room to focus on your goals. We'll...

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It's 2025, Let's Do This! Welcome to Season 6 show art It's 2025, Let's Do This! Welcome to Season 6

Resilient by Design with Rebecca Hay

Welcome to 2025 and a brand new Season 6! I know this is going to be our best year yet, I can feel it! Today I share my word for 2025 along with the one main goal I want to achieve above anything else by the end of the year and I invite you all to do the same. Get excited about this upcoming season because it will be thrilling, inspiring, and educational!   Download our Free Resources ➡️ Pre-qualify your clients with my ➡️ Looking for a quick infusion of cash? Grab my of increasing your revenue ➡️ Minimize stress and chaos on Reveal Day, with our    Looking to...

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Ditching your 9-5 and starting an interior design business [Rebroadcast] show art Ditching your 9-5 and starting an interior design business [Rebroadcast]

Resilient by Design with Rebecca Hay

We’re finally here, the last episode of 2024! We wanted to celebrate the year in the best way by rebroadcasting the top episode of the year!  This episode is all about permitting yourself to leave the 9-5 job that’s dragging you down to start your own interior design business. So before we dive into 2025, give this episode a listen because if you’ve been holding out for a sign to take the career leap, this is it! We start by talking to Angela Wainscott about how she got her start, why she originally rejected the idea of owning her own business, and the surprising yet quick action...

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260. Sharing 4 mistakes I made in business in 2024 show art 260. Sharing 4 mistakes I made in business in 2024

Resilient by Design with Rebecca Hay

Running a business is full of trial and error, but it’s what we do with those errors that shape our growth. In this episode, I’m opening up about some of the biggest mistakes I made in 2024—sharing more detail than I ever have before. It’s not always easy to admit where we went wrong, but my hope is that by getting real with you, these lessons can inspire you to reflect on your own journey and approach challenges in a fresh, empowered way. From nitty-gritty miscalculations to bigger missteps, I’m walking you through what happened, how I dealt with it, and the tools and resources...

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259. Use these strategies to Close More Sales Calls With Confidence show art 259. Use these strategies to Close More Sales Calls With Confidence

Resilient by Design with Rebecca Hay

Designers, it’s time to toss out those preconceived notions about sales! This episode will completely transform how you approach selling your services, discussing money, and guiding potential clients to say “yes.” I’m joined by the incredible Kirsten Schmidtke, a certified coach and sales expert, who is here to ease the pressure of sales, shift your mindset, and arm you with the best questions to sign new clients confidently. Grab your notepad and settle into your favorite spot because Kirsten is about to drop a wealth of wisdom and actionable advice you can implement today. Her unique...

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258. Stop Ignoring Your Finances – Here’s Why It’s Costing You! show art 258. Stop Ignoring Your Finances – Here’s Why It’s Costing You!

Resilient by Design with Rebecca Hay

Like many creatives, I tend to avoid looking at my business numbers but that’s not going to be true after this conversation! Danielle Hendon of 4Corners CFO empowers and encourages entrepreneurs to get their heads out of the sand and confront their numbers - including me during our conversation. Danielle shares her fascinating career origin story, the effect the pandemic had on its trajectory, and why she is dedicated to increasing livelihoods and legacies instead of shareholder value. We commiserate about not being able to outsource our brains, being avoidant of money talk but still needing...

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257. Progress Over Perfection: Lessons from Your Year in Business show art 257. Progress Over Perfection: Lessons from Your Year in Business

Resilient by Design with Rebecca Hay

The best plans are made ahead of time! Even though 2024 is not over yet, it’s the perfect time to take a look back at the year, assess, and start planning for a successful 2025 now!  In this episode, I list key questions that will help you review your year in business as a business owner and human. Your end-of-year review should not only look at your financials but also your livelihood, because what’s the point of running your own business if you aren’t growing and making positive changes in your life?  You’ll determine what worked and what didn’t in 2024 and use those...

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256. Money Matters: Expert tips from a profitable business show art 256. Money Matters: Expert tips from a profitable business

Resilient by Design with Rebecca Hay

You’re in for a treat with this episode. It's Resilient by Design LIVE!  This episode is the panel discussion I hosted with three talented and experienced designers at Fall 2024 High Point Market, Renee Biery, Dina Holland, and Jamie Merida, all about the complexity of our business and its profitability.  We had an incredibly candid discussion about what works, and what doesn't, tipping points in their business journeys along with lessons and insights about pricing and profitability in different interior design businesses. Each guest shared what is fundamental to their brands,...

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255. Your story is your strength show art 255. Your story is your strength

Resilient by Design with Rebecca Hay

I'm bringing all sorts of new things to the show today! While at High Point Market, I sat down with Jude Charles, who produces documentaries for entrepreneurs, including the phenomenal docuseries with LuAnn Nigara. We spoke in depth about the power of storytelling in your business - from marketing to client relations. Through this episode, Jude shares many of his own personal stories as he walks us through his approach to infusing the personal with the professional through his films and in marketing. He encourages interior design business owners to focus on the 'why you' aspect, their core...

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More Episodes

In this rebroadcast, Rebecca revisits the essential steps of running a successful project kick-off day, a crucial part of phase three in the design process.

Rebecca shares how this practice has transformed her implementation phase, ensuring smooth communication, clear client expectations, and organized project management. With actionable tips on preparation, handling changes, and maintaining consistency, this episode offers valuable insights for designers looking to streamline their processes and elevate their client experience.

 

Learn more about Power of Process: https://rebeccahay.com/powerofprocess/ 

 

Download our Free Resources

➡️ Pre-qualify your clients with my Discovery Call Script

➡️ Stay confident from beginning to end with my Consultation Checklist

➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue

 

Looking to elevate your business? Learn more about our courses

➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course

➡️ Want to be the first to know when Power of Process is returning? Click to learn more about the business blueprint for interior design firm owners.

➡️Want to be the first to know when the next episode drops? Don't forget to SUBSCRIBE to the Resilient by Design Podcast wherever you listen to podcasts!