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#248 Gavin Bell: We’re Not a Reseller — It’s Solutions

Channel Chat Podcast

Release Date: 09/15/2025

#267 Mit Patel: If you don’t plan to grow, you’ll stay stuck. show art #267 Mit Patel: If you don’t plan to grow, you’ll stay stuck.

Channel Chat Podcast

In this episode of Channel Chat, host Marc Sumner sits down in London with Mit Patel, Founder and CEO of Assurix, to discuss building, scaling, and exiting an MSP - and why he decided to start all over again.  Mit shares the real story behind founding a business at 20, the painful lessons of scaling, and what founders often get wrong about hiring, leadership and sales. The conversation also explores cybersecurity risk, raising standards in the MSP space, and how the next wave of platforms and AI-driven software could reshape the industry.  In this episode: Starting a company young...

info_outline #266 Oliver Harvey-Jones: You’re not just distributing product — you’re distributing enablement. show art #266 Oliver Harvey-Jones: You’re not just distributing product — you’re distributing enablement.

Channel Chat Podcast

info_outline #265 Jamie Farrelly: They told me I couldn’t lead EMEA — so I did it anyway. show art #265 Jamie Farrelly: They told me I couldn’t lead EMEA — so I did it anyway.

Channel Chat Podcast

info_outline #264 Chris Gore: Most tech companies don’t hire military talent and that’s their loss. show art #264 Chris Gore: Most tech companies don’t hire military talent and that’s their loss.

Channel Chat Podcast

info_outline #263 Adrian Liddiard and John Schmidt: We're going into an unprecedented revenue cycle. show art #263 Adrian Liddiard and John Schmidt: We're going into an unprecedented revenue cycle.

Channel Chat Podcast

info_outline #262 Rob Harris: I Applied for Sales Director… While I Was Still an Account Manager. show art #262 Rob Harris: I Applied for Sales Director… While I Was Still an Account Manager.

Channel Chat Podcast

In this episode of Channel Chat, Mark Sumner is joined by Rob Harris, Sales Director for Software at SCC, recorded in London. Rob shares his journey from studying English Literature to leading software sales at one of the UK’s largest partners. We discuss career progression in sales, moving from individual contributor to leadership, and why putting yourself forward can change everything. Key topics include: • Breaking into tech and software sales • Progressing from account manager to sales leader • Leading high-performing sales teams • How software buying has changed • Adding value...

info_outline #261 Andrew Harman: The phone stopped ringing and people stopped asking me out for lunch. show art #261 Andrew Harman: The phone stopped ringing and people stopped asking me out for lunch.

Channel Chat Podcast

info_outline #260 Olya Scekaturova: If you're comfortable, there's no growth left. show art #260 Olya Scekaturova: If you're comfortable, there's no growth left.

Channel Chat Podcast

info_outline #259 Laura Wilkinson: We’re going to see an explosion of AI tools. show art #259 Laura Wilkinson: We’re going to see an explosion of AI tools.

Channel Chat Podcast

info_outline #258 Spencer Starkey: Managed services isn’t the future - it’s here, and growing thousands of percent. show art #258 Spencer Starkey: Managed services isn’t the future - it’s here, and growing thousands of percent.

Channel Chat Podcast

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Channel Chat Podcast | Gavin Bell, CEO of Econocom — From CC “Boomerang” to Building a UK Solutions Business Recorded in London (yes, during a tube strike!), Marc sits down with Gavin Bell to unpack: Why he “boomeranged” back to Computacenter and what cultural fit really means Overlay vs. solution sales — and why the label “overlay” winds him up Moving into his first CEO role at Econocom and integrating the Trams acquisition Differentiation: solutions + lifecycle services + in-house financing (not just “another reseller”) Pragmatic AI: better service & scale (bids, service desk) — not headcount cuts Ageism, reskilling at 50+, and why experience still matters 2025 outlook: services growth, UK brand building, and who to watch (Gavin’s pick: NVIDIA)